Blackberry Porsche P'9983 User Manual Download Page 16 | Manualshive

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Note: In an app, to find the device settings, use two fingers and swipe down from the top of the
screen. Tap

Settings.

Where is my email or other messages?

All of your email, text messages, social networking notifications, missed calls, and voice mail messages
can be found in the BlackBerry Hub. The BlackBerry Hub isn't like other apps on your BlackBerry
device. It's at the core of the BlackBerry 10 experience, and it's always running so that you stay
connected no matter what you're doing on your device.

You can peek at the BlackBerry Hub or open it from anywhere on your device. From the bottom of the
screen, slide your finger up and to the right.

Setup and basics

User Guide

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Summary of Contents for Porsche P'9983

Page 1: ...PORSCHE DESIGN P 9983 Smartphone User Guide Version 10 3...

Page 2: ...Published 2014 09 22 SWD 20140922160040414...

Page 3: ...evice Switch 32 BlackBerry ID 40 Phone and voice 43 Phone 43 Notifications and ring tones 51 Voicemail 55 BlackBerry Hub and email 59 BlackBerry Hub and email 59 BBM 82 Facebook 83 Twitter 83 LinkedIn...

Page 4: ...04 Clock 211 BlackBerry World 215 Android apps 217 Maps and GPS 219 Browser 226 The Smart Tags application explained 233 File Manager 237 Calculator 240 Productivity and work 243 Switch between your p...

Page 5: ...Security and backup 259 Passwords and locking 259 BlackBerry Protect 263 Security settings 264 Legal notice 269...

Page 6: ......

Page 7: ...pairing and connecting your device to a computer or tablet 178 About BlackBerry Blend 248 Disconnect your device from BlackBerry Blend 249 BlackBerry Assistant The BlackBerry Assistant app makes it e...

Page 8: ...oid apps from the Amazon Appstore 217 Change your Android app installation settings 218 Updated look and feel Splashes of color flattened buttons and screen layouts and new wallpaper and icons these a...

Page 9: ...ply to or forward an email 69 Calendar The Calendar app now has an agenda view and a Meeting mode feature The agenda view lets you see your appointments and tasks for the week The Meeting mode feature...

Page 10: ...matic suggestions allow you to focus less on the Camera app and more on capturing the moment And if you take a picture using Time Shift mode you now have the option to save the picture and edit it lat...

Page 11: ...stories that appear across the top of your picture collections You can turn off automatic story creation from the Pictures app Related information About automatic stories 100 Set how pictures are org...

Page 12: ...e including data usage while roaming and the total amount of data used by the apps on your device You can also specify limits and set notifications that display on the device to help you monitor the a...

Page 13: ...ecurity To improve the security of information on your BlackBerry device you can control what appears in notifications on the screen when your device is locked For example you can change your settings...

Page 14: ...8 USB port 9 HDMI port What s different about the BlackBerry 10 OS If you re new to a BlackBerry 10 device you might be eager to learn more about what makes it different from other BlackBerry devices...

Page 15: ...0 device You can find more features and options by exploring the menus To see more actions that you can perform in an app tap or How do I change my settings and options Do any of the following To find...

Page 16: ...e mail messages can be found in the BlackBerry Hub The BlackBerry Hub isn t like other apps on your BlackBerry device It s at the core of the BlackBerry 10 experience and it s always running so that y...

Page 17: ...Calls Only Vibrate Only Silent and All Alerts Off To quickly turn on Silent mode on the home screen swipe down from the top of the screen and tap You can set custom ring tones when you add or edit a...

Page 18: ...e text 1 Touch and hold your finger on a word or in a text field 2 Release your finger from the screen 3 Tap an option Tip If you aren t sure what a menu icon means touch and hold the icon to see what...

Page 19: ...eo chat To switch between your work space and personal space drag your finger down on the middle of the home screen and tap Personal or Work Where can I find my device info and passwords Where can I f...

Page 20: ...Berry Link is software that you can install on your computer to link data media files and applications on your BlackBerry device to your desktop computer BlackBerry Link is the latest version of Black...

Page 21: ...Icon Description Open a menu of actions Open a list of ways to navigate or filter information Compose a message View attachments Share an item such as a picture with someone Reply to an email Reply t...

Page 22: ...you purchased your BlackBerry device the SIM card might already be inserted 1 To remove the back cover pull up the bottom of the cover 2 With the metal contacts facing away from you insert the micro...

Page 23: ...ry in the box that your device came in isn t fully charged 1 To remove the back cover pull up the bottom of the cover 2 Do one of the following To insert the battery align the contacts To remove the b...

Page 24: ...enter an existing BlackBerry ID or create a new one If you are not sure whether you already have a BlackBerry ID on your computer visit www blackberry com blackberryid To open the Setup app on the ho...

Page 25: ...BlackBerry Hub slide your finger from left to right 3 To see the apps that are open if any slide your finger from right to left To see all your apps continue sliding your finger from right to left Se...

Page 26: ...ep your finger on the screen while you peek at the BlackBerry Hub To go back to what you were doing slide your finger back down Show the menus You can find features options and help by exploring the m...

Page 27: ...from the top of the screen To find the settings for the device swipe down from the top of screen Note In an app to find the device settings use two fingers and swipe down from the top of the screen S...

Page 28: ...left and right Use a slider If a slider appears on your screen you can use the slider to progress through a file such as a song or video or scroll through multiple pages such as the pages of an eBook...

Page 29: ...songs that you want to share touch and hold one item Tap and tap more items To clear an item tap it again Zoom in to or zoom out from the screen If you want to see an image in more detail or if you re...

Page 30: ...gestures Lift to wake gesture Flip to mute gesture Flip to save power gesture Lift to wake If you turn on this feature and pick up your device from a flat surface your BlackBerry device wakes up auto...

Page 31: ...ilence the ring tone or vibration You still receive a notification of the missed call To turn on this feature tap Settings Advanced Interaction Turn on the Flip to mute switch Flip to save power By de...

Page 32: ...per 172 Set an alarm 211 Bookmark a favorite webpage 230 Add a contact or number to your speed dial list 47 Add a signature to an email account 78 Find customer support To get support for your BlackBe...

Page 33: ...rom a BlackBerry device When you switch from a BlackBerry device to a BlackBerry 10 device several methods are available to transfer data The transfer method you use depends on the types of data that...

Page 34: ...be running BlackBerry Device Software 5 0 or later SIM card Contact info SIM card Previous device must be running BlackBerry 10 or later Back up your device data Using a computer and BlackBerry Link...

Page 35: ...from a device running BlackBerry 7 If you re transferring data from a BlackBerry device running a version of BlackBerry 7 the following data transfer methods are available to you Use BlackBerry Link...

Page 36: ...supported data and settings such as phone history media files browser bookmarks and so on to your new BlackBerry 10 device BlackBerry Link is designed to move the data in your personal space but not...

Page 37: ...he screen Transfer contact info using a SIM card Your BlackBerry 10 device uses a micro SIM card As such this data transfer method is only available if you re switching from one BlackBerry 10 device t...

Page 38: ...y com recycling The recycling and trade up program is only available in certain areas Add accounts to your new device After you transfer data from your previous device you can add your social networki...

Page 39: ...you buy can be downloaded again as many times as you want to on the same BlackBerry device and on up to four additional devices without your having to pay for the items again 1 On your new BlackBerry...

Page 40: ...ransferring the items again Use BlackBerry Link to transfer your info from one device to another To download BlackBerry Link on your computer visit www blackberry com BlackBerryLink and select the Win...

Page 41: ...en the email message and follow the instructions on the screen Change your BlackBerry ID password 1 On the home screen swipe down from the top of the screen 2 Tap Settings BlackBerry ID 3 Tap Change P...

Page 42: ...BlackBerry ID password can t be reset for you Do one of the following To reset your password on a computer visit www blackberry com blackberryid Click Reset your password Complete the instructions on...

Page 43: ...s Incoming calls Icon Description To answer a call touch and hold the circle and slide your finger to the left To decline a call touch and hold the circle and slide your finger to the right Send a mes...

Page 44: ...he contact Call someone from your contact list 1 In the Phone app tap 2 Tap a contact 3 If you have multiple phone numbers for a contact tap the number that you want to call For example tap Home or Mo...

Page 45: ...ll press and hold until Call Held appears on the screen Take notes during a call While on a call you can take notes that are saved as entries in BlackBerry Remember Tip You can turn on the speakerphon...

Page 46: ...d the person to BBM before you start your BBM Video chat While on a call tap Start a conference call 1 While on a call make or answer another call 2 To merge the calls tap Answer a second call while a...

Page 47: ...of the Calls screen You can also add contacts or numbers to the keyboard speed dial list so that you can dial a number by pressing and holding a single key on your keyboard By default your voicemail...

Page 48: ...pp swipe down from the top of the screen 2 Tap Call Blocking 3 Turn on any of the switches The first time that you turn on call blocking you are prompted to create a password to lock your call blockin...

Page 49: ...Reply Now message 1 In the Phone app swipe down from the top of the screen 2 Tap Reply Now 3 Tap the message you want to change 4 Type a new Reply Now message To prevent the Reply Now icon from appear...

Page 50: ...pp swipe down from the top of the screen 2 Tap Fixed Dialing Numbers 3 Turn on the Fixed Dialing Numbers switch 4 Enter the SIM security code provided to you by your service provider 5 Tap OK 6 Tap Ed...

Page 51: ...s For example if sound is turned off for the Phone app but is turned on in a customized notification for a contact the phone still rings when the contact calls you If you want to customize how you rec...

Page 52: ...you 1 On the home screen swipe down from the top of the screen 2 Tap Settings Notifications 3 At the bottom of the Notifications screen tap Contacts 4 Tap 5 Tap a contact 6 Do any of the following Tap...

Page 53: ...stant Previews You can use the Instant Previews feature to view previews of incoming email messages BBM messages text messages SMS and MMS and more from any application on your BlackBerry device When...

Page 54: ...ck Screen Notifications By default Lock Screen notifications are turned on 1 On the home screen swipe down from the top of the screen 2 Tap Settings Security and Privacy Lock Screen 3 Turn off the Loc...

Page 55: ...ges sent to accounts that are associated with your work space won t be displayed as Instant Previews My device doesn t display Lock Screen Notifications If BlackBerry Balance is set up on your BlackBe...

Page 56: ...oicemail you can call your voice mail service from the Calls screen in the Phone app Using a visual voicemail service Listen to a visual voicemail message 1 In the BlackBerry Hub or Phone app tap a vo...

Page 57: ...3 Tap Change Password Prevent visual voicemail messages from downloading while you are roaming Depending on your wireless service provider this feature might not be supported 1 In the Phone app swipe...

Page 58: ...Phone and voice User Guide 58...

Page 59: ...ll from the BlackBerry Hub If you add a Twitter account you can compose tweets stay up to date on your mentions and send direct messages And if you add a LinkedIn account you can accept invitations to...

Page 60: ...s L Forward a message Press F Flag a message Press W File a message Press I Setting up and managing accounts You can add email accounts social networking accounts such as Facebook Twitter and LinkedIn...

Page 61: ...BlackBerry device to continue to receive messages for that account on your BlackBerry 10 device you must set up a forwarding email address and then add that email address to your device 1 On the Add A...

Page 62: ...s associated with the account are synced with your BlackBerry device 1 On the Add Account screen tap Microsoft Exchange ActiveSync 2 Enter the username email address password and server address for th...

Page 63: ...ng server SSL settings Note To increase the activation speed of IMAP email accounts it is recommended that you enter the IMAP Path Prefix For more information contact your administrator 1 On the Add A...

Page 64: ...sure that your email address and password have been typed correctly Make sure that your device is connected to a mobile or Wi Fi network Add the email account using advanced setup On the home screen...

Page 65: ...nt Message could not be sent Viewing and searching messages You can view all of your messages and notifications in the Hub view in the BlackBerry Hub Or you can view messages for a specific account ty...

Page 66: ...ub tap 2 Leave the Search field empty Tap 3 Tap Priority Unread Flagged Received or Attachment 4 Tap again To see all of your messages again tap Cancel at the top of the screen Tip You can also find y...

Page 67: ...tap 2 In the dialog box choose a reason why the message is or isn t important 3 Tap OK Change the types of messages that are marked as priority By default if the sender of a message has the same last...

Page 68: ...w the files sent to you and avoid searching through your messages In the BlackBerry Hub do one of the following To see all of the files that you received as attachments tap To view attatchments in a m...

Page 69: ...eld You can tap suggested contacts that appear below the To field to quickly add them to the message For Facebook Twitter or LinkedIn messages type a contact name in the To field For text messages typ...

Page 70: ...invitation to the recipient tap To add the recipient to your Contacts tap Compose an email in plain text format You can reduce the size of email messages or email threads by switching from HTML format...

Page 71: ...der In the BlackBerry Hub tap the drop down list at the top of the screen To add a folder touch and hold the folder that you want to use as the parent folder Tap Type a name for the folder Tap OK To r...

Page 72: ...creen tap 2 Do any of the following To delete a message tap To file a message tap and choose a folder To flag a message tap To mark a message as read tap To reply to a text message or a BBM message ta...

Page 73: ...ssages when you encrypt a message your device uses the recipient s public key to encrypt the message Recipients use their private key to decrypt the message If your device is associated with a CRL or...

Page 74: ...must use a work email account that supports IBM Notes mail encryption to send an encrypted email message or an email account that supports S MIME protected messages to send a signed or encrypted emai...

Page 75: ...messages tap the SMIME tab Turn on the Send Clear Text Signed Messages switch Secure email icons Icon Description The email is digitally signed The email is encrypted A message in the folder is digit...

Page 76: ...w your notifications 2 Slide your finger to the right to peek at the BlackBerry Hub To fully open the BlackBerry Hub continue sliding your finger to the right To return to what you were doing slide yo...

Page 77: ...sage in the list 3 To open the highlighted message release your finger Check your upcoming events from the BlackBerry Hub You can check your agenda in the BlackBerry Calendar app but if you re already...

Page 78: ...il account that doesn t support push messaging services you can refresh the BlackBerry Hub to check for new messages In the BlackBerry Hub tap Customizing BlackBerry Hub settings You can customize a v...

Page 79: ...notifications You can also change how the senders names are displayed whether pictures are automatically downloaded and more 1 In the BlackBerry Hub tap Display and Actions 2 Change your settings For...

Page 80: ...text message with an attachment under MMS turn on the Allow Delivery Confirmation switch or the Allow Read Confirmation switch To block unwanted MMS messages under MMS turn on the Reject Anonymous Mes...

Page 81: ...national emergencies Depending on your wireless service provider public warning messages don t contribute to data usage in your wireless service plan This feature might not be supported depending on y...

Page 82: ...y your work account and a personal view which contains your messages and notifications for only your personal accounts To see the work view in the BlackBerry Hub tap Switch To Work I can t see the rec...

Page 83: ...es app see the LinkedIn User Guide joyn With joyn you can chat call send pictures and share videos with your friends and contacts who aren t using a BlackBerry 10 device If your wireless service provi...

Page 84: ...at screen tap Call a joyn contact 1 In the Phone app tap 2 Tap beside the contact you want to call 3 If you have multiple phone numbers for a joyn contact tap the number that you want to call Tip Duri...

Page 85: ...ry Hub tap 2 Tap joyn 3 Tap Blocked users 4 Type the phone number or name of the joyn contact you want to block To unblock a contact tap Unblock beside the contact s name Turn on joyn while roaming Ch...

Page 86: ...BlackBerry Hub and email User Guide 86...

Page 87: ...olume Changing the volume while you listen to your music won t change the volume of your notifications Supported audio and video file extensions formats and codecs Depending on your BlackBerry device...

Page 88: ...OGG FLAC Vorbis QCP QCELP SPMID SP MIDI WAV PCM GSM WMA WMA 9 WMA 10 For information about media file extensions formats and codecs for your device visit www blackberry com docs smartphones and click...

Page 89: ...Touch and hold anywhere on the screen to permanently lock the focus on that area of the screen Tap anywhere on the screen to unlock the focus Access more options like flash shooting modes settings and...

Page 90: ...ocus on The icon appears in the focus box when the focus is locked To unlock the autofocus lock feature tap anywhere on the screen Turn off Face Detection By default the Face Detection feature on your...

Page 91: ...e rear facing camera on your BlackBerry device allowing you to take videos in different conditions For example you can set the camera to record 720p at 60 fps to capture fast moving objects 1 In the C...

Page 92: ...nt expressions for any person until everybody is picture perfect You can also save the Time Shift pictures you take and edit them later Take the best picture possible using Time Shift mode 1 In the Ca...

Page 93: ...hether you use your flash switch between the front camera and rear camera change the ratio and more 1 Tap 2 Tap the setting that you want to change Shooting modes Shooting modes change the way that th...

Page 94: ...ages into one photo Timer This mode is available for the camera Timer mode adds a 3 second or 10 second delay before the camera takes the picture Scene modes Scene modes are designed to improve the qu...

Page 95: ...Suggest feature is designed to help you select the right scene or mode to take great pictures By default the Auto Suggest feature is turned on but to stop receiving suggestions you can turn the featur...

Page 96: ...Pictures switch Troubleshooting Camera If you are having trouble using the camera on your BlackBerry device you can consult the troubleshooting topics included below I can t turn on the flash or use t...

Page 97: ...d Panoramic mode works best when used to take pictures of scenery with a lot of visual details in the background Panoramic mode doesn t work well on monochromic scenes or backgrounds like white walls...

Page 98: ...pictures stand out from the rest You can also use the picture editor to reduce red eye increase the contrast of your picture make it look like a cartoon and much more Tip When you edit a picture to s...

Page 99: ...such as antique sepia 60s cartoon sketch and more 1 In the Pictures app touch and hold the picture that you want to change 2 Tap 3 Tap an editing option 4 When you re done editing your picture do one...

Page 100: ...turn on geotagging your device can generate stories based on where pictures and videos were taken 1 In the Pictures app swipe down from the top of the screen Tap 2 Do any of the following To add geota...

Page 101: ...meeting participants Twitter followers and others 1 In the Pictures app touch and hold the picture that you want to share 2 Tap 3 To edit the picture before you share it tap 4 Edit the picture and ta...

Page 102: ...Albums drop down list tap Oldest To Newest or Newest To Oldest Move a picture to a different album 1 In the Pictures app touch and hold the picture that you want to move 2 Tap 3 Do one of the followi...

Page 103: ...app tap Touch and hold a picture Tap Supported picture file extensions Your BlackBerry device is designed to support the following picture file formats BMP JPG GIF PNG TIF WBMP For information about m...

Page 104: ...n Listen to the FM Radio Playing your music Play pause or skip a song You can play music on any of the screens in the Music app on your BlackBerry device The music currently playing appears at the top...

Page 105: ...songs individually to your playlist beside the songs that you want to add tap To add all of the songs by an artist tap Artists Beside the artist that you want to add tap To add albums to your playlis...

Page 106: ...listening to Options include bass treble airplane jazz rock spoken word and more Note When the equalizer is turned on the sound settings apply to all of the music that you listen to not just the song...

Page 107: ...Music app or start listening to a new album you can still listen to the music list even if you didn t save it 1 In the Music app tap 2 Under Collections tap Last Played To save the music list as a pl...

Page 108: ...nd more Tip When you edit a video to see more editing options swipe on the visible themes Rotate a video 1 In the Videos app touch and hold the video that you want to rotate 2 Tap 3 Tap an editing opt...

Page 109: ...option a second time Add slow motion to a video 1 In the Videos app touch and hold the video that you want to change 2 Tap 3 Tap 4 Touch and hold the paddle icons and slide your finger until the sect...

Page 110: ...ing your videos and albums In the Videos app on your BlackBerry device you can create albums to organize your videos Create a video album You can use albums to organize your videos based on events peo...

Page 111: ...app When this feature is turned on all of the videos that you watch play in a continuous loop not just the video that was playing when you turned on repeat 1 When a video is playing tap the screen 2 T...

Page 112: ...t pictures and videos from you can tap to go back and add pictures and videos from another album Editing stories in BlackBerry Story Maker You can edit your stories using options such as themes reorde...

Page 113: ...story is playing tap the screen 3 Do one of the following To change the music tap To change the titles tap 4 When you re done making your changes tap Done Change the theme in a story 1 In BlackBerry...

Page 114: ...ry is playing tap the screen 3 Tap 4 Do any of the following To remove titles and credits from your stories turn off the Titles and Credits switch To remove collages from your stories turn off the Arr...

Page 115: ...quipment Pictures and videos can also be viewed on supported HDMI displays and Wi Fi CERTIFIED Miracast devices Tip To find out if the device that you re trying to play or view a media file on is DLNA...

Page 116: ...make sure that you connect your headphones to your BlackBerry device 1 In the Music app tap 2 Tap 3 Tap the radio station that you want to listen to Note After you scan for radio stations the next ti...

Page 117: ...ations that you marked as favorites Remove a radio station from your Favorites To remove a radio station from your Favorites do one of the following On the FM Radio screen under Local Stations touch a...

Page 118: ...count tap the text field below Email Address Set the Public profile switch to On or Off Invite a friend to the Games app You can add friends to the Games app to view the games they re playing compare...

Page 119: ...Games app who s not in your BBM contact list you can invite that friend to BBM without having to leave the Games app 1 In the Games app do one of the following In your timeline tap a friend On the ho...

Page 120: ...2 Set the Public profile switch to On Media User Guide 120...

Page 121: ...ou access by swiping down from the top of the screen is designed to show the settings you use most often You can choose which settings appear as well as their positions so that you can quickly get to...

Page 122: ...BlackBerry Keyboard sounds Turn on vibrate mode Turn off Instant Previews and LED notifications Customize audio and visual notifications for specific apps Main Volume Adjust the overall volume on you...

Page 123: ...g documents and synchronizing media BlackBerry Balance if available Create or change a work space password Delete only your work space and data from your device and leave your personal data intact Bla...

Page 124: ...ch Clear search history Remove or prioritize apps that are searched Extend a device search to include an Internet search Storage and Access View available storage space and set up access to the files...

Page 125: ...number and the name of your service provider View or change the name for your device that appears if another device detects it over a Bluetooth or network connection Update your device software Softw...

Page 126: ...efault settings you can run the setup application on your device to set up the device again Before you begin you should back up your data so that you have a copy of the data on your computer CAUTION Y...

Page 127: ...hold the Power Lock key on the top of your device Tap To reset your device press and hold the Power Lock key for ten seconds Charge your device Before you start using your BlackBerry device you shoul...

Page 128: ...ry power level for an extended period of time If your device has a removable battery and you aren t using your device for more than a few days partially charge the battery You can then remove the batt...

Page 129: ...upper left corner of the screen Monitor the battery life memory usage CPU usage and storage space on your device You can check how much battery time and power you have remaining how much device memory...

Page 130: ...Device Monitor screen Some apps must be installed and open at all times so they can t be closed or deleted 1 On the home screen swipe down from the top of the screen 2 Tap Settings App Manager Device...

Page 131: ...t side of your device To adjust other volume settings such as application volume or notifications on the home screen swipe down from the top of the screen Tap Settings Main Volume or Notifications Clo...

Page 132: ...leaving your device turned off with a low battery power level for an extended time Where can I get a new or spare battery For the times when charging your BlackBerry device isn t convenient you might...

Page 133: ...coverage 1 On the home screen swipe down from the top of the screen 2 Tap Settings About 3 In the Category drop down list tap Legal 4 Tap a link Connections Connect your BlackBerry device to a mobile...

Page 134: ...ength of the mobile network signal If the signal is weak your device might use more power to try to maintain the connection Your device is connected to the network type shown and can access all of the...

Page 135: ...feature might not be available depending on your wireless service provider your administrator s settings and your BlackBerry device model Mobile Hotspot mode is on If the icon is solid Mobile Hotspot...

Page 136: ...rry device to other devices using a Wi Fi Direct connection you can perform actions such as sharing a document without needing an Internet connection Because a Wi Fi Direct connection creates a networ...

Page 137: ...service provider Connecting your devices using Mobile Hotspot mode is like connecting to a Wi Fi router you can use the Wi Fi connections on your devices but you don t need access to a Wi Fi network...

Page 138: ...access can use this connection You might need to change your APN settings if you change your wireless service plan or if the default settings don t apply to your service provider Depending on your ser...

Page 139: ...bile Network switch is off turn it on 4 In the Network Selection Mode drop down list tap Manual 5 When your device finishes scanning for networks tap a network Turn off data services while roaming Dep...

Page 140: ...service provider s network If you switched wireless networks manually your device remains connected to that wireless network until you select your wireless service provider s network again If your de...

Page 141: ...he network 4 Select the network s security type and specify any additional information For what information you should specify you can speak to your administrator or the person who manages the Wi Fi n...

Page 142: ...Wi Fi switch is on 4 Tap 5 Tap a network To disable the network turn off the Enable Connections switch To re enable the network turn on the Enable Connections switch Wi Fi network settings Usually you...

Page 143: ...is dual band your device tries to connect in the 5 0 GHz band unless the signal strength at the 2 4 GHz band is significantly stronger If you want to connect to a dual band network using one band onl...

Page 144: ...display the screen of your BlackBerry device on a Wi Fi CERTIFIED Miracast device such as your television or a boardroom projector Note To display your screen on a device that isn t a Wi Fi CERTIFIED...

Page 145: ...suggestions above solve your connection issue try these more advanced troubleshooting options Check that the time on your BlackBerry device is synchronized with the network time If the times are diff...

Page 146: ...ur Internet connection using Mobile Hotspot mode This feature lets you connect your devices to the Internet anywhere that your BlackBerry device has a mobile network connection but because this featur...

Page 147: ...work is on and connected Check that your wireless service plan is set up to use Mobile Hotspot mode If not you need to change your service plan before Mobile Hotspot mode can work on your BlackBerry d...

Page 148: ...or Bluetooth connection Troubleshooting Internet tethering I can t use Internet tethering Check that your BlackBerry device is connected to the mobile network If appears in the upper right corner of...

Page 149: ...appear in the Devices list it might not be discoverable Check that the device is discoverable then try again If you don t know how to check that the device is discoverable consult the documentation t...

Page 150: ...device If you have a long list of saved Bluetooth enabled devices on your BlackBerry device you can delete the ones you no longer use to make it easier to find the ones that you do use 1 On the home...

Page 151: ...ntials To use some car kits you need to turn on rSAP Mode to allow your car kit to use your BlackBerry device s network credentials 1 On the home screen swipe down from the top of the screen 2 Tap Set...

Page 152: ...allows you to share files between your BlackBerry device and a Bluetooth enabled device Human Interface Device HID This profile allows you to connect your BlackBerry device to Bluetooth enabled device...

Page 153: ...e the documentation that came with the Bluetooth enabled device If your Bluetooth enabled device requires a passkey and you don t know what the passkey is check the documentation that came with your B...

Page 154: ...eature might not be available depending on your wireless service provider your administrator s settings and your BlackBerry device model NFC is a short range wireless technology that s designed for ea...

Page 155: ...e available depending on your wireless service provider your administrator s settings and your BlackBerry device model You can set whether your BlackBerry device prompts you before sending or receivin...

Page 156: ...ted character The list of available accents depends on the active input language If you set multiple input languages the accents for the languages that can be predicted together appear for a letter Fo...

Page 157: ...ter key Type an accented or special character Press and hold the letter key and tap the accented or special character you want Type a number in a text field Press and press the number key Type a numbe...

Page 158: ...serts a period A different tone is used for the and 123 keys to differentiate these keys from alphabetical keys In addition you can change your settings so that your device automatically capitalizes n...

Page 159: ...that appear while you type Your BlackBerry device is designed to learn what you tend to say and where in a sentence you tend to say it Your device uses this information to try to predict what word yo...

Page 160: ...The words that you add to your personal dictionary can be edited at any time 1 On the home screen swipe down from the top of the screen 2 Tap Settings Language and Input Spell Check Edit Personal Dic...

Page 161: ...ings Language and Input Prediction and Correction Word Substitution 3 In the Substitution List section tap a word substitution entry Typing using voice dication You can use voice dictation to type han...

Page 162: ...nguages often make sure that your device is set up to detect your languages automatically To enable language detection turn on the Language detection switch on the Input Languages screen 1 On the home...

Page 163: ...board input methods are common to all supported languages such as word prediction or selecting accented characters by pressing and holding keys All keyboard input methods also support using key to acc...

Page 164: ...of the text Typing in Arabic or Farsi The Arabic and Farsi keyboard layouts support the following features The Arabic language has more characters in the alphabet than there are keys on the keyboard...

Page 165: ...he Arabic and Farsi alphabet when there is more than one native character on each physical key Single key press Double key press key press Multi tap Farsi only Farsi only Farsi only Farsi only Farsi o...

Page 166: ...can type using a Latin based alphabet on a QWERTY keyboard layout by pressing and then a letter To type a symbol tap To view more symbols tap again Character guide for Wubihua The typical Wubihua or C...

Page 167: ...u can select the alternate character from the options To type a symbol tap To view more symbols tap again Typing in Russian The Russian keyboard and language supports the following features Word predi...

Page 168: ...native character on one key You might need to use the keyboard mapping guide to determine how to access the second and third characters on each key Word prediction and flicking word suggestions up ont...

Page 169: ...manian Spanish Catalan Galician Basque and Vietnamese input The basic QWERTY keyboard looks like this The QWERTZ keyboard layout is used for typing in German Czech and Hungarian The basic QWERTZ keybo...

Page 170: ...rs on each key Word prediction and flicking word suggestions up onto the screen if you have this feature turned on To type an alternate character you can press and press a letter To type an accented v...

Page 171: ...Single key press key press Typing in Vietnamese The Vietnamese keyboard supports the following features Settings User Guide 171...

Page 172: ...et preferences for your screen display such as font size and wallpaper as well as connect your device to an external display Change your backlighting 1 On the home screen swipe down from the top of th...

Page 173: ...con labels don t appear unless you touch and hold the icon in the action bar To turn off the labels Tip You can slide your finger between icons to see the labels To avoid selecting an option slide you...

Page 174: ...connection 1 Using a USB cable connect your BlackBerry device to your computer 2 If necessary enter your device password Your device and media card appear as drives on your computer 3 Go to the files...

Page 175: ...ps on your device can t access files on your media card 1 On the home screen swipe down from the top of the screen 2 Tap Settings Storage and Access 3 Turn on the USB Mass Storage switch To stop using...

Page 176: ...ncryption 3 Do any of the following Turn on the Device Encryption switch Turn on the Media Card Encryption switch CAUTION Turn off encryption or back up your encrypted media card files before a securi...

Page 177: ...eleted Optimize your device s performance If you find that your BlackBerry device is running unusally slow try any of the following Close any apps that you aren t using Delete messages that you don t...

Page 178: ...mote file access so that your device can access files stored in the libraries on your computer View and delete files that are stored on your computer from your device Sync contacts and calendar appoin...

Page 179: ...Sync contacts and calendar appointments between your device and your computer Sync music pictures videos and documents between your device and your computer over a USB connection or a Wi Fi connection...

Page 180: ...a permanent connection with your computer on a Windows computer select the Manage this device with BlackBerry Link option On a Mac computer select the Link this device and this computer option To est...

Page 181: ...rry Link is installed on By default devices you add to BlackBerry Link can access files in the media and documents libraries on your computer as long as they are associated with the same BlackBerry ID...

Page 182: ...rsion that you last edited before making more updates to the file View paired computers Your BlackBerry device can be connected to up to ten computers using BlackBerry Link 1 On your device on the hom...

Page 183: ...re By default BlackBerry Link backs up all of your device data 4 To back up specific data do the following Select the Select data to include in your backup files checkbox Select the checkboxes beside...

Page 184: ...all of the data in a backup file to your device click a backup file To restore specific data in a backup file to your device click a backup file Clear the Restore all data checkbox Clear the checkbox...

Page 185: ...ll of the data and third party applications from your device Any IT policies that are applied to your device are also deleted After you restore your device to its default settings you can run the setu...

Page 186: ...rry Link Some work or public networks might prevent you from accessing your files on your device Try connecting to a different network and try again I don t see my device in BlackBerry Link On your de...

Page 187: ...over a Wi Fi network On your device verify that you are signed in to your BlackBerry ID on your device If you are not signed in BlackBerry Link can t restore the data to your personal space Verify th...

Page 188: ...Settings User Guide 188...

Page 189: ...e bottom of the screen The app is arranged as an Active Frame on the home screen 2 To close an app after you minimize it on the home screen on an Active Frame tap Move an app icon or open app around t...

Page 190: ...he bottom of the screen and release Rename a folder 1 On the home screen tap a folder 2 At the bottom of the screen touch and hold the folder name 3 Type the new name of the folder 4 Tap Rename Deleti...

Page 191: ...ce Subject to any statutory rights you may have you will not be refunded for purchased apps if those apps are not available for use on your new BlackBerry device About the BlackBerry Assistant You can...

Page 192: ...message and search your BBM messages Phone Make a call by using a contact name or phone number and check or return your missed calls Calendar Create a calendar event edit a calendar event invite colle...

Page 193: ...ges and send a direct message Foursquare Check in to your favorite locations with Foursquare Music Search your music library play your favorite songs or playlists and pause shuffle or skip songs while...

Page 194: ...Berry Assistant language setting is different from your device language setting your BlackBerry Assistant experience might be impacted Text on the screen appears in your device language but you can sa...

Page 195: ...tap With Bluetooth Device Only To open the BlackBerry Assistant by pressing and holding the mute key turn on the Activate With Mute Key switch To open the BlackBerry Assistant with the mute key while...

Page 196: ...ry device so that you can see that calendar in the Calendar app When the owner of the calendar makes changes to events the changes are synced to your device Only the owner can change events in a publi...

Page 197: ...w for example in the day schedule view or in the week schedule view you can create an event by just tapping a spot on the schedule Tap the new event block that appears to change the event Invite peopl...

Page 198: ...Calendar drop down list To change the availability status in the Status drop down list tap Busy Out of Office Free or Tentative To change the reminder time in the Reminder drop down list tap an optio...

Page 199: ...e or delete it In the Calendar app touch and hold an event To change an event tap Make your changes Tap Save To delete an event tap Create a follow up meeting When you create a follow up meeting the m...

Page 200: ...be installed in the personal space on your device 1 When you create a calendar event tap the Calendar drop down list 2 Turn on the Add WebEx switch 3 Tap Save 4 On the WebEx Meeting screen enter your...

Page 201: ...must have the Cisco WebEx Meetings app installed on your BlackBerry device Note If your calendar event is associated with a work email account the Cisco WebEx Meetings app must be installed in the wor...

Page 202: ...ally return to your normal settings Note Meeting Mode only silences phone notifications during meetings that are accepted Notifications are not silenced during meetings that are free or tentatively ac...

Page 203: ...iew drop down list tap an option To view week numbers turn on the Display Week Numbers switch To change the date that the year starts on in the First Week of the Year drop down lists tap a date To cha...

Page 204: ...e down from the top of the screen 2 Tap Settings Accounts 3 Tap 4 Tap Clear Local Calendar CAUTION Clearing your local data will permanently delete any calendar entries that you saved just locally to...

Page 205: ...count or storage location for a contact tap the Save to button at the top of the screen Select the checkbox beside an account or storage location Copy contacts to and from your SIM card Your SIM card...

Page 206: ...card contains multiple contacts tap Import Contact views When you tap a contact in the Contacts app your BlackBerry device shows you lots of details about the person Some info like a contact s birthd...

Page 207: ...ntact 2 Make your changes For additional fields tap 3 Tap Save Delete a contact 1 Touch and hold a contact 2 Tap Copy a contact to another account or storage location If you have multiple accounts on...

Page 208: ...t group 1 In the Contacts app tap a contact group 2 Tap 3 In the Group Name field type a new name for the group 4 Tap Save Add a contact to your favorites When you add contacts to your favorites their...

Page 209: ...k for example your company s address book type the contact s name Tap Remote Search Filtering contacts There are different ways to change which contacts you see in your contact list View contacts by a...

Page 210: ...till see duplicate entries in your contact list you can merge those contacts into one entry 1 In the Contacts app touch and hold a contact 2 Tap 3 Tap the contacts that you want to merge 4 Tap My cont...

Page 211: ...ess On the Stopwatch screen to reset the timer press Setting the alarm clock Set an alarm 1 Tap 2 At the bottom of the screen turn on the Alarm switch 3 Touch and hold the dial outside of the clock fa...

Page 212: ...turn on or turn off an alarm next to the alarm tap the switch To change the alarm name time tone recurrence or snooze duration tap an alarm To delete an alarm touch and hold an alarm Tap Change your a...

Page 213: ...rs at the bottom of the screen Scroll up or down to adjust the hours minutes and seconds that the timer is set for Change your timer tone 1 Tap 2 At the bottom of the screen tap the time 3 Tap Timer T...

Page 214: ...n off the alarm in bedside mode swipe up from the bottom of the screen Change your bedside mode settings By default all of your notifications are set to silent in bedside mode and your wireless connec...

Page 215: ...t is divided into two sections games and apps Within each section is a list of categories For example in the games section you can find categories such as arcade games card games and sports games 1 On...

Page 216: ...orner of the screen tap the button with the price displayed on it 3 If necessary enter your BlackBerry ID password 4 To change your payment method before you pay for an item tap the Payment Options ic...

Page 217: ...nloading BlackBerry Guardian is designed to protect you from downloading apps and games that might include malicious software or privacy concerns The BlackBerry Guardian icon in the BlackBerry World s...

Page 218: ...kBerry World might not be reviewed by BlackBerry These apps might pose a risk to your device and personal data You should only install apps from trusted sources While most apps designed for Android sm...

Page 219: ...Maps and GPS Keep moving in the right direction with BlackBerry Maps GPS and the Compass app You can search for points of interest get turn by turn directions and much more BlackBerry Maps icons Icon...

Page 220: ...or location tap Tip When you search for a type of location for example gas stations and you view all of the search results as pins on the map you can view a detailed list of the types of gas stations...

Page 221: ...tap To return to the street level view of the route tap Show or hide traffic If traffic data is available you can display it as you view a map or view or listen to turn by turn directions in the stree...

Page 222: ...3 On the Add Favorite screen select a place from the list or tap New Entry 4 If necessary enter any additional information 5 Tap Save Tip You can also add places to the Favorites screen by touching an...

Page 223: ...ry in the Contacts app you can view the contact s location on a map and get directions 1 In the Map app tap 2 Tap Contacts 3 Touch and hold a contact s name 4 Tap Changing settings for Maps Switch bet...

Page 224: ...ge specific to the map or area that you re currently viewing 1 In the Maps app swipe down from the top of the screen 2 Tap Map Settings 3 Tap Local About location services You can turn on location ser...

Page 225: ...s GPS location information to provide traffic data to BlackBerry applications 1 On the home screen swipe down from the top of the screen 2 Tap Settings Location Services 3 Turn on Traffic Data Collect...

Page 226: ...receiver to be able to connect to GPS satellites Try moving outside or near a window in order to establish a GPS connection I m seeing the interference indicator when I try to use the compass The int...

Page 227: ...lackBerry Browser 2 Press Tip To maximize your screen space the address bar disappears after a few seconds To bring it back swipe down on the screen Change the current search engine After you change t...

Page 228: ...switch between the tabs quickly Open switch between or close tabs In the BlackBerry Browser tap To open a tab tap To switch between tabs tap a tab To close a tab on the tab that you want to close tap...

Page 229: ...ebsite to your home screen You can create a shortcut to a website on your home screen so that you can quickly go to a website without opening the browser first On a website tap Save a webpage You can...

Page 230: ...age On a webpage tap View your Browser bookmarks In the BlackBerry Browser tap View your bookmarks by tags or in a list 1 In the BlackBerry Browser tap 2 Tap Tags or Organizing your bookmarks It s a g...

Page 231: ...nd hold until your history appears Delete your browsing history 1 In the Browser tap 2 Tap To delete all of your browsing history tap To delete a specific webpage from your browsing history touch and...

Page 232: ...s Specify how often your BlackBerry device automatically deletes the browsing information from your BlackBerry Browser history Private Browsing Keep your browsing information your history cached files...

Page 233: ...BlackBerry device The Smart Tags app allows you to store the smart tags that you receive and use them or pass them on later Instead of handing out business cards try creating your own smart tag that c...

Page 234: ...be available depending on your wireless service provider your administrator s settings and your BlackBerry device model You can create your own smart tag to share with other devices save to an NFC ta...

Page 235: ...tion Phone Use to create a smart tag that when opened calls a phone number Email Use to create a smart tag that when opened composes an email When you create the tag you can fill in the Subject and Me...

Page 236: ...NFC Align the backs of the devices To copy the smart tag to a writeable NFC tag tap Tap your device against the NFC tag Tip NFC tags are often sold as stickers If you copy your smart tag to an NFC tag...

Page 237: ...ck tap Tip If BlackBerry Balance is enabled on your device and you want to access your work files on the home screen swipe down from the top of the screen Tap Switch to Work View files on connected de...

Page 238: ...st perform the search when the device is open in File Manager Sort files and folders You can view your files and folders in order by name date type or size You can also decide whether to view your fil...

Page 239: ...uce memory space You can zip a single file or folder or zip multiple files or folders You can also zip all of the files in a particular folder using the Zip All option Touch and hold a file or folder...

Page 240: ...p tap Converter 2 Choose a measurement type the unit to convert from and the unit to convert to 3 Enter the value that you want to convert Calculate a tip When you re at a restaurant you can use the t...

Page 241: ...To clear all of your previous calculations tap Applications and features User Guide 241...

Page 242: ...Applications and features User Guide 242...

Page 243: ...our BlackBerry device If your administrator turns on BlackBerry Balance the device data apps and network access are separated so that you have a work space and a personal space The separate spaces hel...

Page 244: ...s BlackBerry Balance Do one of the following To change your work space password tap Change Password Type a new password To unlock your work space and BlackBerry device using the same password turn on...

Page 245: ...our admin sets up BlackBerry Balance a work space is automatically added to your BlackBerry device and you are prompted to finish the activation For more information about EMM solutions from BlackBerr...

Page 246: ...al space BBM BlackBerry Protect BlackBerry Story Maker BlackBerry World Box Calculator Camera Clock Compass Dropbox Evernote Facebook Foursquare Games LinkedIn Media card Music Phone SIM card Smart Ta...

Page 247: ...able personal apps that need access to the Internet might not work Where is my picture that I just took If your BlackBerry device uses BlackBerry Balance technology attachments saved from work email m...

Page 248: ...inistrator BlackBerry Blend You can use BlackBerry Blend to stay connected and interact with your BlackBerry device from your computer or tablet When you use BlackBerry Blend you can access your messa...

Page 249: ...n use your device to disconnect 1 In the BlackBerry Blend app touch and hold the computer or tablet that is connected to your device 2 Tap Disconnect If you want to prevent BlackBerry Blend from conne...

Page 250: ...o do list Create a folder or task list in the Remember app 1 Tap Notes to create a new folder or Tasks to create a new task list 2 Tap 3 Type a name for the folder or task list 4 To sync your folder o...

Page 251: ...pp tap an entry 2 In the Additional notes field tap Hide synchronized folders in the Remember app When you add an email account that is supported by Microsoft Exchange ActiveSync by default the tasks...

Page 252: ...note to a task 1 Tap the folder name or if your entry isn t saved to a folder tap Unfiled 2 Tap Task or Note 3 Select a folder or tap None Move an entry to a different folder If you have BlackBerry B...

Page 253: ...tag If you added tags to your BlackBerry Remember entries you can filter entries by those tags 1 In the Remember app tap Tags 2 Tap a tag to view entries with that tag Sort your Remember app entries...

Page 254: ...rs that are synced with a work account I can t open a folder in the Remember app If your device is set up to use BlackBerry Balance you might need to enter your work space password to access all of yo...

Page 255: ...ce provides you with access to your organization s instant messaging service You can chat with other users to stay informed and connected between meetings at lunch and while you re on the go Enterpris...

Page 256: ...the Salesforce User Guide Adobe Reader Adobe Reader lets you view annotate search complete and share PDF files on your BlackBerry device For more information on Adobe Reader see the Adobe Reader User...

Page 257: ...e information on Connect to Dropbox see the Connect to Dropbox User Guide Box for BlackBerry 10 Box for BlackBerry 10 provides a cloud storage space to save and store files off your device With Box fo...

Page 258: ...Productivity and work User Guide 258...

Page 259: ...d locking and screen locking While your device is locked you can still receive notifications of new email and text messages SMS and MMS make an emergency phone call view your battery charge level set...

Page 260: ...ssistance you can contact your service provider SIM card PINs You can set two different PINs for the SIM card in your device You can use a SIM card PIN to help to prevent unauthorized use of your SIM...

Page 261: ...m the top of the screen Tap Settings Security and Privacy Device Password Turn on the Lock Device When Holstered switch To allow an active app to override when your device locks for example so your de...

Page 262: ...assistance contact your service provider Change or remove your device password CAUTION If you can t remember the password for your BlackBerry device the only way to change your password or regain acce...

Page 263: ...ntered correctly You can request the PIN for your SIM card from your service provider 1 On the home screen swipe down from the top of the screen 2 Tap Settings Security and Privacy SIM Card 3 Turn on...

Page 264: ...erry Protect switch 4 To be able to view the current location of your device on a map tap Location Services Turn on the Location Services switch Tip To use BlackBerry Protect features go to http prote...

Page 265: ...stall the app you are prompted to accept or decline all of the requested permissions If you decline the prompt will appear again the first time you open the app You can t change the application permis...

Page 266: ...turned on the Parental Controls feature is not available Restrict or limit access to features and content 1 On the home screen swipe down from the top of the screen 2 Tap Settings Security and Privacy...

Page 267: ...microSD smart card Private key operations such as signing and decryption use the smart card Public key operations such as verification and encryption use the public certificates on your device Use two...

Page 268: ...reen swipe down from the top of the screen 2 Tap Settings Security and Privacy Smart Card 3 Turn on the PIN Caching switch Turn off LED notifications for a smart card The red LED flashes when your Bla...

Page 269: ...tive owners This documentation including all documentation incorporated by reference herein such as documentation provided or made available at www blackberry com go docs is provided or made accessibl...

Page 270: ...TY PRODUCTS AND SERVICES REFERENCED HEREIN INCLUDING WITHOUT LIMITATION ANY OF THE FOLLOWING DAMAGES DIRECT CONSEQUENTIAL EXEMPLARY INCIDENTAL INDIRECT SPECIAL PUNITIVE OR AGGRAVATED DAMAGES DAMAGES F...

Page 271: ...required you are responsible for acquiring them You should not install or use Third Party Products and Services until all necessary licenses have been acquired Any Third Party Products and Services th...

Page 272: ...Waterloo Ontario Canada N2K 0A7 BlackBerry UK Limited 200 Bath Road Slough Berkshire SL1 3XE United Kingdom Published in Canada Legal notice User Guide 272...

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