2.
On the
Global
tab, click
Edit Properties
.
3.
Click
IT Policy
.
4.
In the
IT Policy Administration
section, double-click
IT Policies
.
5.
Click a policy.
6.
Click
Properties
.
7.
Click
PIM Synchronization Policy Group
.
8.
Click
Disable PIN Messages Wireless Synchronization
.
9.
In the drop-down list, click
False
.
10. Click
OK
.
11.
On the computer that hosts the BlackBerry Synchronization Service, in the Windows® Services, restart the BlackBerry
Synchronization Service.
After you finish:
To turn off the logging of PIN messages, change the value for
Disable PIN Messages Wireless
Synchronization
to
True
.
Monitor SMS text messages
You use the log files for SMS text messages to monitor the time and the frequency at which users send SMS text messages from
their BlackBerry® devices. By default, the logging of SMS text messages is turned off. The log files are named using the format
SMSLog_yyyymmdd.
1.
In the BlackBerry Manager, in the left pane, click
BlackBerry Domain
.
2.
On the
Global
tab, click
Edit Properties
.
3.
Click
IT Policy
.
4.
In the
IT Policy Administration
section, double-click
IT Policies
.
5.
Click a policy.
6.
Click
Properties
.
7.
Click
PIM Synchronization Policy Group
.
8.
Click
Disable SMS Messages Wireless Synchronization
.
9.
In the drop-down list, click
False
.
10. Click
OK
.
11.
On the computer that hosts the BlackBerry Synchronization Service, in the Windows® Services, restart the BlackBerry
Synchronization Service.
After you finish:
To turn off the logging of SMS messages, change the value for
Disable SMS Messages Wireless
Synchronization
to
True
.
Administration Guide
Monitoring PIN messages, SMS text messages, and calls
103