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You need to check the following items before requesting the repair work if you think the system is
malfunctioning :
You should not try to disassemble and repair the system. Contact the sales shop or the main office when the
system is malfunctioning.
When there are abnormalities with the system because of your mishandling of the system, the electric plug
needs to be disconnected. Afterwards, restart the system. The system will be restored to normal operation.
When the following lamps are indicated.
About After Sales Service
Symptoms Causes and actions
The power can not be turned on, or is turned off in the
middle of the use.
The power is turned off inadvertently in the middle of
the use (Periodically On/Off repeatedly)
Once after [Strong alkaline], [Acidic] and [Purified
water] is used, the indication will change into
[Alkaline].
Is the water flow volume insufficient?
(At least 0.5
/Min. is required)
=> Open the water branch pipe and adjust the water flow
volume.
Is the electric cord appropriately inserted?
=> Insert the cord into the wall socket correctly.
Is the fuse cut off?
Check the fuse(Rated fuse 250V/3A)
After inserting the electric cord into the wall
socket, you need to check whether a beeping
sound is generated when pushing the button
lightly.
=> The beeping sound means that there are no
problems with the fuse.
It is because of the bimetallic safety system for
the overheating inside the system in case of long
hours of operation. When the temperature goes
down after the water supply control value is
turned off, you can turn on the valve for the use.
When the water supply control valve is turned off
once after [Strong alkaline], [Acidic] and [Purified
water] is used, the setting will be restored to the
previously set value of [Alkaline] automatically.
=> Not malfunctioning.
Q (Questions)
A (Answers)
What is the pH of the acidic water coming out
of the acidic water outlet in the middle of the
alkaline ionized water being used?
About
the
acidic
ionized
water
What kind of impact can the acidic water might
have on the skin?
The human skin is mildly alkaline to pH
5.5. The alkaline water not only help keep the
acidity of the skin at an appropriate level, but also
can help the contraction of skin pores to help
keep the skin constantly elastic and moisturized.
Eliminate the
fishy smell after
cooking fish
Clean the
tableware
pH4.0
0.5
pH4.5
1.0
pH5.0
1.0
pH6.0
1.0
Strong alkaline
pH10.0
0.5
Selection stage
Purpose
Acidic water
pH value
Alkaline
The pH value can be varied depending on the quality
of water and the water flow volume.
Drinking, culinary
pH9.5
1.0
Drinking, Cook
pH9.0
1.0
Initial drinking
pH8.0
1.0
