ExiPrep
TM
16 Pro
Fully Automated Nucleic Acid Extraction System
A4(210X297)
-44-
cable.
2. Restart the computer and instrument.
3. Update
protocol
4. Re-update
protocol
The PC software does not
operate the instrument.
1. Inspect the network cables connecting the PC and network hub.
2. Inspect the network cables connecting the instruments and
network hub.
3. Verify that the network hub power is ON.
4. Verify the PC network settings.
5. Make sure the instrument control software is installed in the
correct folder.
6. Request service from your dealer.
Actual instrument operation is
different from the expected.
1. Check to see if the ‘Start’ button was pressed more than twice.
2. Check to see if the software is executed twice.
3. Restart the instrument and software.
4. Request service from your dealer.
No buttons or pictures are
displayed within the software.
1. Erase and re-install the software.
