ExiPrep
TM
16 Pro
Fully Automated Nucleic Acid Extraction System
A4(210X297)
-42-
2. Check if all the accessories are inserted correctly.
3. Request for After Service.
The system is not working even if
the door is closed.
1. Check if base plate is located in the correct.
2. Check if the pair of magnet attached to the door is correctly
attached.
3. Check if the switch installed at the end of the base plate slide
rail is damaged when base plate is pulled out.
4. Request for After Service.
The base plate does not slide out
completely.
1. Check inside of the system if there are any obstacles or
residues that may interrupt moving the base plate.
2. Check the front of the system if there are any obstacles or
residues that may interrupt moving the base plate.
3. Request for After Service.
The accessories are not being
able insert.
1. Check if all the accessories are located in the right position.
2. Check if there are any residues in each accessories and the
rack.
3. Check if any accessories and the rack’s lock pins are bent or
damaged.
4. Request for After Service.
During the operation, the syringe
block does not pin down the tips.
1. Check if the door is completely closed.
2. Check if the tip and the tip rack is inserted correctly.
3. While inserting the tips, check if any residues or accessories
are stuck.
4. Check if ‘Stop’ or ‘Pause’ button is pressed.
5. Check if the provided tips are inserted.
6. Check if the tip is bent or damaged.
7. Request for After Service.
Syringe Block is correctly
equipped with the tips, but it
doesn’t move.
1. Make sure the front door is closed.
2. When the block is being moved, check if any residues or
accessories are stuck.
3. Check if the cartridge is inserted correctly.
4. Check if ‘Stop’ or ‘Pause’ button is pressed.
5. Request for After Service.
It stops while operating.
1. Check if the power supplied into the system.
2. Check if the Power switch has been pressed.
3. In the lower part of LCD screen, check if there is a delay in the
blue progress bar.
4. Check if you have pressed ‘Pause” by mistake.
