ASSURANCE
GDS®
PPMX
USER
MANUAL
24
Reporting
an
Error
If
an
error
window
appears
during
a
protocol,
follow
the
instructions
below:
1
Scroll
to
the
bottom
of
the
error
box
and
take
a
photo
or
write
down
the
additional
Detail
text
information.
This
information
is
important
for
Technical
Services
to
be
able
to
adequately
diagnose
the
issue.
2
From
the
error
message,
select
Manual
control
.
3
Check
the
box
“Home
in
recovery
mode”
and
select
Home
XYZ
.
4
Pipette
should
return
to
the
home
position.
Technical
Services
If
you
need
assistance,
please
contact
BioControl
Systems
Technical
Services
at
425.603.1123
or
.
To
help
us
serve
you
quickly
and
efficiently,
please
refer
to
Appendix
B.
Before
Calling
Us
.
