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31

GB

The red LED „F“ lights up; the multi-segment display of the con-
trol board continuously shows a 3-digit error code:
F (0.5 sec.) – DIGIT A (0.5 sec.) – DIGIT B (0.5 sec.) 
An example: F (...) (...) 2 (...) means F12 = Error 12

Error signalling on a device with a display: 

The fault indication appears with error code and a plain text dis-
play in the display.

Error reporting over the HWC app or HWC web service: 

See ma-

nual for the respective accessory.

10.1 ERROR MESSAGES

The garage door drive documents various events and reports 
these on. Faults which are still present after Reset (see table 
below) must be checked by a qualified technician and removed 
/ repaired.

Error signalling on a device without a display:

Acceptance testing of the drive hood is essential for gaining 
access to the control board (Figure 35) – the covers on the  
230 V/AC area of the control board (see Figure 40) should ne-
ver be removed!

10. OPERATING FAULTS

F00

  Overvoltage on the power 

Power supply network voltage too high 

Create stable voltage conditions 

Auto-Reset* 

 

supply network!

F01

 

Safety edge or photocell! 

Connection L/L- triggered 

Release actuated safety element. If necessary check safety  Auto-Reset* 

 

 

 

elements, connections and cable for defects

F02

 

Stop triggered 

EMERGENCY connection triggered 

                               

"

 Auto-Reset*

F03

 

Photocell defective or a short 

Photocell, safety edge, cable or 

Check safety elements, connections and cable for defects 

Auto-Reset* 

 

circuit on the cable  

connections defective/loose

F04

 

Door path not programmed or  

Setup failed or (not) executed yet 

Perform or repeat set up 

Confirm with „Enter“

 unprogrammed!

F05

 

Fault on the motor! 

Motor or connection cable for the motor 

Check the connection cable for the motor;  

Confirm with „Enter“  

 

 

(possibly also a sensor cable)   

replace motor if necessary

 

 

defective/loose  

 

 

 

 

F06

 

HALL sensor defective! 

The sensor or sensor cable is defective/ 

Check the sensor cable/plug; replace motor if necessary 

Confirm with „Enter“

 

 

loose; gearbox worn/defective

F07

 

Processor error! 

Controlling error 

Reset; replace the control unit if necessary 

Manual reset**

F08

 

ROM error! 

Controlling error 

Reset; replace the control unit if necessary 

Manual reset**

F09

 

RAM error! 

Controlling error 

Reset; replace the control unit if necessary 

Manual reset**

F10

 

EEPROM error! 

Controlling error 

Reset; replace the control unit if necessary 

Manual reset**

F11

 

Error in the parameterisation 

Controlling error 

Reset; replace the control unit if necessary 

Manual reset**

F12

 

Error on a peripheral device! 

Connection error or controlling error 

Check all connections systematically; replace the  

Auto-Reset*

 

 

 

control unit if necessary

F13

 

Overcurrent in the end stage! 

Controlling error or defect 

Reset; replace the control unit if necessary 

Auto-Reset*

F14

 

Double error on the motor actuation!  Controlling error or defect 

Reset; replace the control unit if necessary 

Auto-Reset*

F15

 

Transformer error 

Transformer cannot be  

Check the primary/secondary voltage; replace 

Auto-Reset*

 

 

switched in/defective  

the transformer if necessary

F16

 

Overload on the drive! 

Obstacle detection/force cut-off triggered  Check the door running manually; have the door repaired  

Auto-Reset*

 

 

 

by a professional fitter if necessary

F17

 

Undervoltage on the power  

Power supply network voltage too low 

Create stable voltage conditions 

Auto-Reset* 

 

 

supply network!

F18

 

Blocking the Start button! 

Continuous signal to the Start connection  Check the Start connection incl. cabling and  

Auto-Reset*

 

 

 

attached elements

F20

 

Communication error,  

Data transmission error on the 

Repeat the action, check the connection and hardware,  

Auto-Reset* 

 

external extension  

„HW-ERW“ connection  

replace if necessary

F21

 

Communication error 868-radio! 

Data transmission error in the area of the   Repeat the action, possibly less distance away 

Auto-Reset*

 

 

bidirectional radio 868 MHz

F22

 

Communication error BT/WLAN 

Data transmission error in the area  

Repeat the action, possibly less distance away Check set  

Auto-Reset* 

 

 

of the BT/WLAN 

up of the the components (HWC, smart phone...)

CODE  DESIGNATION  

CAUSE  

RECOMMENDATION  

RESET

Error codes:

Auto-Reset*:  

The error is cancelled automatically as soon as 

 

the cause is removed.

Manual reset**:  

Pull out the power plug, wait for about 10 seconds, plug in the

 

power plug again and wait for the device to do a self-diagnosis.

Summary of Contents for G 501

Page 1: ...1 USER MANUAL WWW BERNAL DE BERNAL GERMANY 8 8 GB G 501...

Page 2: ...2 GB Your comfort is our drive...

Page 3: ...ONE WAY PHOTOCELL 4 7 RELAY PK 4 7 1 CAUTION LIGHT 4 7 2 RELAY FUNCTION ADDITIONAL LIGHT 4 8 ANTENNA 5 INITIALISATION SET UP MENU P 5 1 PREREQUISITES 5 2 SET UP OF THE GARAGE DOOR DRIVE 5 3 DOOR TYPE...

Page 4: ...ASSEM BLY OBSERVE ALL INSTRUCTIONS WRONG ASSEMBLY CAN LEAD TO SERIOUS INJURIES 1 2 STORAGE AND TRANSPORT The garage door drive should be stored transported in the temperature range 20 C to 40 C and no...

Page 5: ...operating ma nuals to refer to dangers Important safety instruction Non observance of these instructions can lead to personal injuries through to im mediate fatal injuries Non observance of these ins...

Page 6: ...to equipment and being blocked out Two to three manually actuated opening and closing movements should be performed after assembly of the drive and before com missioning to check that the function of...

Page 7: ...e machine is not fitted out with additional safety equipment The area of movement of the machine may only be entered on foot or driven into when the machine has come completely to a standstill The mac...

Page 8: ...ions Door Open or Door Closed the door must not if it has been stopped in some arbitrary intermediate position run on open or close autonomously Do not use the door anymore and have it repaired by a q...

Page 9: ...rve packaging notes and lay to one side Insert parts of the rail on both sides up to the pressed in end stop 1 into the cap rail s Lead toothed belt or chain into the rail observe that the drive dog 2...

Page 10: ...not yet fully tighten the toothed belt or chain b note Figure 11 and Figure 12 To facilitate fitting the drive head the toothed belt should be tensioned after fitting the gate door attachment bracket...

Page 11: ...m angle 30 c the rail should not be fastened higher than 50 70 mm d above the closed door Observe horizontal alignment of the rail e A minimum clea rance between the upper edge of the door of 35 mm ab...

Page 12: ...rt Check for horizontal alignment using the spirit level check for central alignment of the previously Picture 14 traced middle of the door leaf b Trace the bore holes through the head mount observing...

Page 13: ...f and deburr the suspension bracket and fasten accor ding to the figure On safety grounds always place the saw cut significantly below the suitable elongated hole for the fastening w o fig Swivel the...

Page 14: ...he rail Turn the toothed belt pulley chain sprocket slightly and try again Fasten the motor head in place using M8x25 cheese head screws and serrated lock washers 3 2 5 MOUNTING THE DOOR FASTENING BRA...

Page 15: ...t to the front in a slight bow without a loop a Shorten the Bowden cable sleeve using a side cutter if necessary Lead the Bowden cable through the inner rotary handle b and fix firmly in place using a...

Page 16: ...device the maximum door height also redu ces by the amount reduced Only perform the shortening on the front end of the rails In the case of split rails the side with the dead stop for the cap rails s...

Page 17: ...es first pull out the power plug and secure it against plugging it in again Unfasten the drive cap anticlockwise and remove it Figure 35 a Unfasten the fastening screw for the drive cover Figure 35 b...

Page 18: ...mary L 230 V AC Equipment put on at the works T Yes Yes Terminal max 1 0 mm Transformer primary N Equipment put on at the works N Yes Yes Terminal max 1 0 mm Network neutral conductor N Equipment put...

Page 19: ...removed when using the connection Voltage free opener contacts NC and any number of Emer gency Stop elements or safety equipment can be connected to the NOT terminals Connect up a number of control el...

Page 20: ...e For use of two wire photocells and contact safety edges see Figure 45 Triggering of a photocell during opening is ignored Triggering of a photocell during closing leads to Stop and Reversing Recogni...

Page 21: ...ocells Mount the pairs respec tively optically working in opposite directions connect up swit ching outputs for the receiver RX in series Triggering of a photocell during opening is ignored Triggering...

Page 22: ...n 4 7 1 takes precedence and prevents the use of PK as a free relay 4 7 1 CAUTION LIGHT First select the signal type in menu b 6 Caution light function see 8 6 for a rotating mirror beacon or caution...

Page 23: ...ating after changes have been made to the ma chine travel paths and force curves are already programmed in Activate programming and enter menu P 5 INITIALISATION SET UP MENU P 5 3 DOOR TYPE Only for u...

Page 24: ...s of the radio hand transmitter B WAY status enquiry range checking battery condition indica tor please consult the manual for the radio hand transmitter Up to 128 B WAY radio hand transmitters can be...

Page 25: ...eting all radio hand transmitters Activate programming and enter menu C 3 Enter Delete all hand transmitters Confirm Position 1 Delete all hand transmitters with ENTER All programmed channels on all p...

Page 26: ...hange to the force setup must be documen ted in the inspection book Changing the closing force adjustment can lead to personal in jury Therefore increasing the clamping force may only be perfor med by...

Page 27: ...y edge Activate Auto close ventilation by changing the setting of S 3 from continuous closing is only possible based on a manually triggered radio hand transmitter com mand to the desired value 7 5 2...

Page 28: ...door meets an obstacle when moving in the di rection Close force cut off occurs and release from the obstac le through moving back reversing in the direction Opening Reversing can be selected in the o...

Page 29: ...tions 9 2 OPERATION Operation of the door movement function of the garage door drive can take place over the radio hand transmitter the drive display only for the version of the device with a display...

Page 30: ...tic closing was ignored to terminals NOT End position Door Closed None START was ignored None START automatic closing was ignored Opening None opening is continued None opening is continued Closing St...

Page 31: ...ry Manual reset F08 ROM error Controlling error Reset replace the control unit if necessary Manual reset F09 RAM error Controlling error Reset replace the control unit if necessary Manual reset F10 EE...

Page 32: ...Put the door into a condition which conforms to the standards The door runs for a short time and then Change in the door mechanics Order a service by a qualified technician it stops reverses An obsta...

Page 33: ...s Toothed belt D 00 D 03 or chain C 00 C 02 Deflection roller unit F 01 Chain wheel C 04 or crown gear D 04 Gear motor A 04 Shaft adapter A 03 2 3 1 2 3 2 2 3 5 2 3 6 2 3 7 The garage door drive is ma...

Page 34: ...y Product documentation Availability completeness Optical checking Annually Annually Control elements Function according to the description Actuation Annually Chain toothed belt Tension Manual checkin...

Page 35: ...nsmitter BY 135 104 B WAY 4 channel radio hand transmitter BY 135 105 B WAY 4 channel radio code lock B 161 47 will be available soon Antenna with a 6 00 m coaxial cable B 260 58 will be available soo...

Page 36: ...ystem for the respective device and under the condi tion of normal use of a maximum of 10 door actuations per day Control system electronics transformer rail system 2 We will remove any deficit on the...

Page 37: ...7 08 Requirements upon devices and installations as well as establishment of processes for measurement of high frequency interference emission radio interferences and resistance to interference Part 2...

Page 38: ...d then commissioning of the final pro duct machine is not permitted until it has been established that it complies with the provisions of this directive Pfullingen 01 03 2013 Willi Prettl Managing Dir...

Page 39: ...embly company while alternatively own submissions can also be used Status of this annex November 2012 Important information for the manufacturer as sembly fitter for the machine The inspection book is...

Page 40: ...__________________________________________________ Street No _______________________________________________________________________________ Postal code place _________________________________________...

Page 41: ..._____________________________ Operating mode Pulse repetition controlling Automatic closing ___________________________ as well as the safety equipment 1 Model designation manufacturer _______________...

Page 42: ...____ _____________________________________________________________________________________________________ _____________________________________________________________________________________________...

Page 43: ...rective 2006 95 EC Building Products Directive 89 106 EC The following standards amongst others are used and complied with please put a cross against the relevant items EN 13241 1 EN 12445 EN 12453 EN...

Page 44: ...___________________________________________ ______________________________________________________________________________________________ _____________________________________________________________...

Page 45: ...son The product documentation was handed over including please put a cross against the relevant items Assembly manual s Operating manual s Servicing checking instruction s Inspection book Manufacturer...

Page 46: ...son The product documentation was handed over including please put a cross against the relevant items Assembly manual s Operating manual s Servicing checking instruction s Inspection book Manufacturer...

Page 47: ...PERATION OF THE MENU 02 03 OVERVIEW OF THE STRUCTURE OF THE MAIN MENU LEVEL 1 04 SETUP SETTING FORCE DISTANCE TRAVEL PATH AND FORCE CURVE P 05 SETUP TRANSMITTERS PROGRAMMING A HAND TRANSMITTER C 1 06...

Page 48: ...in the normal con dition Operational readiness at the upper left The sequence of the steps takes place based on what is shown on the screen Buttons which should be pressed to execute the setup have a...

Page 49: ...s the garage door drive will not accept any commands while the menu is opened If the menu is opened during the hold open time then the gara ge door drive will only close the door after ending the menu...

Page 50: ...50 GB OVERVIEW OF THE STRUCTURE OF THE MAIN MENU LEVEL 1 04...

Page 51: ...51 GB SETUP SETTING FORCE DISTANCE TRAVEL PATH AND FORCE CURVE MENU P SEE 5 1 ff 05...

Page 52: ...52 GB SETUP TRANSMITTERS PROGRAMMING A HAND TRANSMITTER MENU C 1 SEE 6 1 06...

Page 53: ...53 GB SETUP TRANSMITTERS DELETE A HAND TRANSMITTER MENU C 2 SEE 6 2 07...

Page 54: ...54 GB SETUP TRANSMITTER DELETE ALL TRANSMITTERS MENU C 2 SEE 6 2 08...

Page 55: ...m 0 9 Selection of the next digit of the PIN ENTER Next Page 10 CAUTION Changing the closing force setting may lead to injuries to persons and or damage to property For this reason changing the closin...

Page 56: ...56 GB 10 Continued from page 09 LIGHT MENU L SEE 7 3 WARNING TIME CAUTION LIGHT MENU U SEE 7 3 TIME TILL AUTOMATIC CLOSING MENU A SEE 7 2...

Page 57: ...57 GB SPECIAL FUNCTIONS FUNCTION VENTILATION MENU S 1 TO S 3 SEE 7 5 1 11...

Page 58: ...58 GB 12 SPECIAL FUNCTIONS FUNCTION RELAY MENU S 4 SEE 7 5 2 SPECIAL FUNCTIONS FUNCTION LIGHT MENU S 5 SEE 7 5 3...

Page 59: ...59 GB 13 DRIVE PARAMETERS MENU b SEE 8 ff...

Page 60: ...60 GB 16...

Page 61: ...orbehalten Jede vom Urheberrechtsgesetz nicht zugelassene Verwertung insbesondere Vervielf ltigung bersetzung Verarbeitung bzw Weitergabe von Inhalten in Datenbanken oder anderen elektronischen Medien...

Page 62: ...RNAL DE BERNAL GERMANY 8 8 BERNAL Torantriebe GmbH Industriepark Sandwiesen 72793 Pfullingen Germany Phone 49 0 7121 707 240 Fax 49 0 7121 707 225 E Mail info bernal de Internet www bernal de STAMP LO...

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