Bernal G 501, User Manual

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The red LED „F“ lights up; the multi-segment display of the con-
trol board continuously shows a 3-digit error code:
F (0.5 sec.) – DIGIT A (0.5 sec.) – DIGIT B (0.5 sec.)
An example: F (...) 1 (...) 2 (...) means F12 = Error 12
Error signalling on a device with a display:
The fault indication appears with error code and a plain text dis-
play in the display.
Error reporting over the HWC app or HWC web service: See ma-
nual for the respective accessory.
10.1 ERROR MESSAGES
The garage door drive documents various events and reports
these on. Faults which are still present after Reset (see table
below) must be checked by a qualified technician and removed
/ repaired.
Error signalling on a device without a display:
Acceptance testing of the drive hood is essential for gaining
access to the control board (Figure 35) – the covers on the
230 V/AC area of the control board (see Figure 40) should ne-
ver be removed!
10. OPERATING FAULTS
F00 Overvoltage on the power Power supply network voltage too high Create stable voltage conditions Auto-Reset*
supply network!
F01 Safety edge or photocell! Connection L/L- triggered Release actuated safety element. If necessary check safety Auto-Reset*
elements, connections and cable for defects
F02 Stop triggered EMERGENCY connection triggered " Auto-Reset*
F03 Photocell defective or a short Photocell, safety edge, cable or Check safety elements, connections and cable for defects Auto-Reset*
circuit on the cable connections defective/loose
F04 Door path not programmed or Setup failed or (not) executed yet Perform or repeat set up Confirm with „Enter“
unprogrammed!
F05 Fault on the motor! Motor or connection cable for the motor Check the connection cable for the motor; Confirm with „Enter“
(possibly also a sensor cable) replace motor if necessary
defective/loose
F06 HALL sensor defective! The sensor or sensor cable is defective/ Check the sensor cable/plug; replace motor if necessary Confirm with „Enter“
loose; gearbox worn/defective
F07 Processor error! Controlling error Reset; replace the control unit if necessary Manual reset**
F08 ROM error! Controlling error Reset; replace the control unit if necessary Manual reset**
F09 RAM error! Controlling error Reset; replace the control unit if necessary Manual reset**
F10 EEPROM error! Controlling error Reset; replace the control unit if necessary Manual reset**
F11 Error in the parameterisation Controlling error Reset; replace the control unit if necessary Manual reset**
F12 Error on a peripheral device! Connection error or controlling error Check all connections systematically; replace the Auto-Reset*
control unit if necessary
F13 Overcurrent in the end stage! Controlling error or defect Reset; replace the control unit if necessary Auto-Reset*
F14 Double error on the motor actuation! Controlling error or defect Reset; replace the control unit if necessary Auto-Reset*
F15 Transformer error Transformer cannot be Check the primary/secondary voltage; replace Auto-Reset*
switched in/defective the transformer if necessary
F16 Overload on the drive! Obstacle detection/force cut-off triggered Check the door running manually; have the door repaired Auto-Reset*
by a professional fitter if necessary
F17 Undervoltage on the power Power supply network voltage too low Create stable voltage conditions Auto-Reset*
supply network!
F18 Blocking the Start button! Continuous signal to the Start connection Check the Start connection incl. cabling and Auto-Reset*
attached elements
F20 Communication error, Data transmission error on the Repeat the action, check the connection and hardware, Auto-Reset*
external extension „HW-ERW“ connection replace if necessary
F21 Communication error 868-radio! Data transmission error in the area of the Repeat the action, possibly less distance away Auto-Reset*
bidirectional radio 868 MHz
F22 Communication error BT/WLAN Data transmission error in the area Repeat the action, possibly less distance away Check set Auto-Reset*
of the BT/WLAN up of the the components (HWC, smart phone...)
CODE DESIGNATION CAUSE RECOMMENDATION RESET
Error codes:
Auto-Reset*: The error is cancelled automatically as soon as
the cause is removed.
Manual reset**: Pull out the power plug, wait for about 10 seconds, plug in the
power plug again and wait for the device to do a self-diagnosis.