Allon
®
User Manual
DDT-063-000 Rev C Belmont Medical Technologies Page
78
of
106
Table 12: Allon
®
System Messages Troubleshooting Guide (Con’t)
Message
Cause of Problem
Action to be
taken
Comments
Connect Surface Sensor
No surface
temperature probe is
inserted in its socket.
Connect surface
temperature
probe.
No audible alarm.
Check Water Tubes
Wrap is blocked due
to improper wrapping.
Wrap clamps are
closed.
Check for snarls,
folds, or objects
that obstruct the
water flow in the
wrap.
Check clamps.
The alarm can be muted for
10 minutes.
Check Core Sensor
Misplacement of core
temperature probe in
core socket.
Core temperature
probe’s adapter is
connected to the
Allon
®
device without
the temperature
probe.
Connect the core
temperature
probe to the
appropriate
socket.
Connect
disposable
temperature
probe.
If the Core temperature
probe was incorrectly
connected at power-up,
there will be no alarm, only
a message for 60 minutes.
If the Core temperature
probe was incorrectly
connected during an
operation, the alarm can be
muted for 10 minutes.
