Terra400 & Oceana400 - Installation & User Manual
29
Troubleshooting
This chapter provides information to help you
troubleshoot problems you may encounter
while running the TR400/OC400.
1
How do I know if my TR400/OC400 is
registered on the Inmarsat network?
The signal LED on the terminal will change
to GREEN or YELLOW when it is registered
and able to make calls on the network.
2
No power on TR400/OC400.
Check power is connected to the
interface unit, and fuse ok.
Ensure the Connector cable to the TR400/
OC400 is firmly fitted.
Check for Short-circuit on antenna cables.
3
The signal LED is flashing and call
quality is poor.
Ensure all antenna connectors are tight.
The antenna is operating in a location that
it can see the satellite and there are no
obstructions.
BEAM certified antenna cabling is being
used and there are no sharp bends or cuts
in the cable.
If using a fixed passive antenna, ensure it
is orientated correctly and pointing at the
satellite.
4
I am looking for the latest manuals
and support information for the
TR400/OC400 terminal?
Visit: http://www.beamcommunications.
com/TR400/OC400
5
Dropped calls
When you are in motion the satellite signal
may become obstructed (such as buildings,
bridges, tunnels, larger vessels).
Check the antenna connection.
Ensure the antenna cable has not been
damaged.
Ensure that only approved antenna cable
has been used.
Refer to Antenna Install Guide on BEAM
website support.
6
The TR400/OC400 appears to be
turning ON/OFF and is not registering.
Ensure the power supply can provide at
least 3.5A at 12volts.
If power is being supplied from a battery,
ensure the connections are tight and the
contacts are clean.
Check for short-circuit on antenna cables.
Summary of Contents for Oceana 400
Page 1: ...Terra 400 User Manual ...
Page 27: ...28 Physical Dimensions TR400 OC400 190mm 100mm 65mm 53mm 240mm ...
Page 30: ......
