BCS 4206, Operating Manual

Page: 108 / 151

mi-4
Series 95
If experiencing this problem… Try this solution…
No power (all indicator lights
are ‘Off”):
•
Verify that the AC power cord has been
made at both the outlet and the printer;
also, ensure the power switch is ‘On’.
•
Verify that the AC outlet is functioning, or
try moving the printer to another AC
circuit.
•
The AC cord may be damaged; replace it.
•
The power switch may be defective or the
line fuse blown; call for service.
Nothing is printing (labels
advance normally, but no
image is printed): Begin by examining the used ribbon for an
image:
If there is an image on the used ribbon:
y
Verify that the ribbon was properly loaded
per Section 3.3.
y
If it was properly loaded, the wrong ribbon
coating configuration was used. Clean the
printhead (see Section 5.5.1); then replace
the ribbon with one that has the coating on
the correct side, per Section 3.3.
If there is no image on the used ribbon:
•
Run a Quick Test label; see Section 4.3. If
an image printed, then check the protocol
and port settings for both the printer and
host. These must match.
•
The heat setting may be too low. Make an
adjustment in the software program or
through the Front Panel.
•
The media/ribbon combination may be
incorrect. Contact a Media Representative.
•
The printhead or printhead cable(s) may be
loose; power ‘Off’ and reconnect; see
Section 5.4 for cable locations.
(Continued next page)