Obtaining Support
Customer support is handled
on line
24 hours per day, 7 days a week. Before requesting
support, please review the Frequently Asked Questions and other resources available at
www.bayweb.com. When contacting us for support, please provide your name, web portal
user ID (if you have one), and thermostat serial number, located on the front cover of this
manual and on the Control Module.
Support email:
Bay Controls, LLC
6528 Weatherfield Ct
Maumee, OH 43537
419-891-4390 (Monday - Friday 8:00 AM – 5:00 PM EST)
Zone Control
This model of the BAYweb Thermostat can be used with conventional single stage and heat
pump based zoned systems, a damper control signal is provided on terminal W2. Note that
this terminal is also used for second stage heat on conventional multistage furnaces.
Zone control installations are beyond the scope of this manual. Refer to the appropriate
BAYweb Application Note, available at
www.bayweb.com
for more information.
Thermostat Connections
The following table shows all standard thermostat terminals and associated functions.
Terminal
Function
Standard Wire Color
R
, Rh, or Rc
24 VAC Supply (Hot)
Red
W
or W1
Heat
White
G
Fan
Green
Y
or Y1
Cool
Yellow
C or X
24 VAC Common (Return)
Blue
W2
Stage 2 Heat
Pink or other color
Y2
Stage 2 Cool
Blue or Pink
O or O/B
Reversing Valve (Heat Pump)
Orange, Blue, or Black
E
Emergency Heat (Heat Pump)
Blue, Pink, Gray or Tan
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