Barco MES ACURAS HEAD, User And Installation Manual

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12. Troubleshooting
12.4 Laser pointer
No laser dot can be seen
Possible cause Action
Laser pointer not activated Switch on the laser pointer via the XDS RACU user interface
Laser aperture is covered Remove the object covering the laser aperture
Laser dot is pointing off the screen Aim the laser dot on a spot on the screen
Laser beam blocked Remove blocking objects
Laser pointer not well connected Plug in the USB cable on the Laser pointer. See image 12-5
below.
Auto Alignment Head not powered See concerning topic above
Bad communication Check LEDs on the LEX unit (see concerning topic)
Plug in both RJ45 connectors of the SFTP Cat.5e cable
Plug in the USB connector of the LEX unit to the MCU USB port
and perform a power cycle on the Auto Alignment Head
Remove any HUB from the line AA Head — MCU
Laser pointer not detected (see the procedure below to check if
the camera is detected) Unplug and plug in the USB connector of the LEX unit to the
MCU USB port and perform a power cycle on the Auto Alignment
Head
Stop and restart XDS RACU Server on the MCU
Image 12-5
Laser pointer: USB cable
Checking if the laser pointer has been detected
1. On the MCU, browse to Start > Administrative Tools > Devices
2. In the list, check if USB Serial Converter is present
110 R59770509 MES ACURAS HEAD - AUTO ALIGNMENT HEAD 24/11/2010