30
P/N 130426 Rev.
D
Banner Engineering Corp.
•
Minneapolis, U.S.A.
www.bannerengineering.com • Tel: 763.544.3164
A-GAGE EZ-ARRAY
Instruction Manual
PC Interface
5.13 Communications Troubleshooting
The two most common communication errors are listed in the
table below. For other errors, contact the factory.
Do not select:
Color Mark Sensors
D10 Series Sensors
L-GAGE
®
Light Gauging Sensors
T-GAGE
®
Temperature Sensors
U-GAGE
®
Ultrasonic Sensors
WORLD-BEAM
®
QS30 Sensors
WORLD-BEAM
®
QS30RX
Setup (Ctrl + S)
(not active until Connect is performed)
Creates or alters sensor configuration
Connect (Ctrl + N)
Connects to a specific sensor pair
(If sensors will not connect, verify that
Communications Options are correct; e.g.
COM port agrees with computer COM port
System Config View
Go to
A
Analog Output Config View
Go to
B
Discrete Output Config View
Go to
C
Comm Config View
Go to
D
Part Number and Version Info View
Go to
E
System Diagnostics View
Go to
F
Select a Sensor
Verify that
EZ-ARRAY
is selected
COM Port Selection
(COM 1 – 20)
Sensor > Disconnect (Ctrl + N)
Disconnects from current sensor pair so that other
sensors on the network can be connected
Options
DPB1
No Echo Suppression*
Echo Suppression
Status
Read-only indication of current sensor
communication status
* If
DPB1
is de-selected, it can not be reselected.
Verify that this option box is set to either
DPB1
or
No Echo Suppression
.
Exit (Ctrl + Q)
Ends connection and configuration between
software and sensors
Communication Settings (Ctrl + M)
NOTE: Underlined options designate default settings.
Options
Sensor
Help
EZ-ARRAY
®
Select a Sensor
10 Click
(not used for EZ-ARRAY)
About Banner Sensors GUI (Ctrl + A)
Part number and software version
information
Debug (Ctrl + D)
Read-only debug messages for
troubleshooting use
Power Cycle
(not used for EZ-ARRAY)
Figure 5-12. PC Interface configuration overview, part 1 of 7
Error Code
Error Message
Description
Corrective Action
6101
Modbus Timeout
Timeout reached while
communicating with sensor
1. Check sensor power.
2. Check communication cable connections.
3. Check Communication Settings in GUI.
4. Use Advanced Communication Settings to ping/discover sensor.
-1073807343
VISA: Insufficient
location . . .
Selected COM port does
not exist on PC
1. Verify COM port number on PC.
2. Choose correct COM port in Communication Settings screen.
