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SECTION 7 – DIAGNOSTIC CODES
Slow flashing of the Green Power LED on the front panel indicates the opener is in vacation Mode – see Section 4. If
the Service LED is on it indicates the door is overdue for service, if the Service LED is flashing it indicates that there
may be a problem that requires urgent attention.
Record the diagnostic code then turn off the power to the opener. After 15 seconds reconnect power to the opener.
The Code Set and Limit Set LED’s will flash continuously for a few seconds whilst undergoing a self test. This will
clear the flashing error code.
Operate the opener – if there is a continuing problem, the type of problem can be identified by checking the red
Code Set and Limit Set LEDs. Counting the number of flashes of these LEDs reveals the diagnostic code.
The diagnostic code format is:
Number of Code Set flashes and
Number of Limit Set flashes.
1 flash of the Code Set LED followed by 2 flashes
of the Limit Set LED gives problem code 1-2.
This code in the table below shows that either the
opener is disengaged or the door is sticking.
Diagnostic Code
Action
1-1
1-2
1-3
1-4
The opening force setting has been exceeded
while the door was opening. With the opener
disengaged, check that the door is running
freely. If the door operates normally, reprogram
the door travel limit setting (see step 1)
The door has not maintained the minimum
speed while opening. Check that the opener is
engaged. With the opener disengaged check
that the door is running freely - the door may
need service.
The motor has run continuously for more than
30 seconds without successfully opening or
closing the door. The door you are operating is
too high or too stiff for the opener (the door
should be serviced and correctly balanced).
Possible opto gear failure or Printed Circuit
Board failure. Contact an authorised dealer for
service.
SERVICE
POWER
For Product Support contact 1800 636 407
Patents Apply
Power
LED
Service
Indicator
LED
Both
Flashing
1 flash
1 flash
1 flash
2 flashes
SERVICE
POWER
For Product Support contact 1800 636 407
Patents Apply
SERVICE
POWER
For Product Support contact 1800 636 407
Patents Apply
1 flash
3 flashes
SERVICE
POWER
For Product Support contact 1800 636 407
Patents Apply
1 flash
4 flashes
SERVICE
POWER
For Product Support contact 1800 636 407
Patents Apply
©Copyright 2003
23
Part No 059778