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B&D Controll-A-Door R, Instruction Manual

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B&D Controll-A-Door R Instruction Manual Download Page 22

22

©Copyright 2003

Part No 059778

SECTION 6 – SAVE A SERVICE CALL

If You Need a Service Call

If the operator needs service please call the dealer who installed the operator (for product assistance
contact 1800 636 407 within Australia).

Before calling for service you should have the following information to assist in providing the correct service:

1.

Has anything happened since the door was last operating OK e.g. storm, a jolt to the door etc?

2.

How easy is it to manually open and close the door?

3.

What model is the opener?

4.

Who installed the opener?

5.

When was it installed?

6. 

Are there any error codes, see Section 6 Diagnostic Codes?

Symptom

Probable Cause(s)

Remedy

The opener does not work from
either the button on the light cover
or the hand remote control
transmitter

The motor runs but the door does
not move

The opener works from the button
on the light cover but not from the
hand remote control transmitter

The remote control transmitter
range varies or is restricted

The light does not work

The door reverses for no apparent
reason

The door opens but will not close

Garage door in poor condition e.g.
springs may be broken

Manual door lock engaged

The opener does not have power

The opener is disengaged

The battery in the remote control
transmitter is flat

The opener hs been put into
“Vacation Mode”

The transmitter code has not been set

Variations are normal depending on
conditions e.g. temperature or
external interference

The battery is flat or faulty

Position of the remote control
transmitter in the motor vehicle

Position of the aerial will not pick up
the radio signal

The globe has blown

This may occur occasionally from
weather changes, usually during the
first year 

Auto close or safety infra red beam
not operating correctly

Check the door for normal operation
- see monthly maintenance.

Disengage door locks

Plug a device e.g. a lamp, into the
power point and check that it is OK.

Re-engage the opener

Replace the battery

Turn off “Vacation Mode” by pressing
the operate button on the opener

See remote control transmitter &
code setting

See Instructions for correct use of
remote control transmitter

Replace the battery

Change the position - see
Instructions for correct use

Install an external aerial kit – see
Accessories Section

Replace the globe

The opener automatically adjusts to
compensate for changes in the door
operating force

Check the installation

Summary of Contents for Controll-A-Door R

Page 1: ... Garage Door Opener N1134 Instruction Manual B D Doors is a Division of B D Australia Pty Limited A B N 25 010 473 971 www bnd com au Manufactured under a quality system certified as complying with IS09002 by an accredited certification body Part No 059778 ...

Page 2: ...nal garage door service Install optional door control button in a location where the garage door is visible but out of the reach of children at a height of at least 1 5m AS3350 Disconnect electric power to the garage door opener before removing covers Do not wear rings watches or loose clothing while installing or servicing a garage door opener This opener is not suitable for commercial industrial...

Page 3: ...d Automatically compensates for changes in door operating characteristics Auto closing option can be programmed to close the door approximately 30 seconds after the door has opened N B Safety Infra Red beams must be installed for this option to function Flashing LED s to easily identify operational problems or service requirements An external antenna can be connected for sites where radio range ca...

Page 4: ...allation Bag containing a Qty 1 Axle to bracket clamp b Qty 2 nut whiz 5 16 UNC c Qty 1 Bolt U 5 16 x 21 2 d Qty 2 Screw M4 x 50 e Qty 2 Nut M4 Hex f Qty 2 5 32 shakeproof washer g Qty 2 3 16 x 1 2 flat washers h Qty 2 locking bar covers i Qty 2 washer 6 4x20 6x1 2 to pin the door curtain j Qty 2 Screw 10x32 Self Tapping k Qty 1 Cable Clip l Qty 1 Remote Control Transmitter with visor clip m Qty 1...

Page 5: ...ion and correctly balanced and that it opens and closes properly AS3350 Note The fitting of an opener to doors with removable mullions is not recommended 1 2 POSITION It is recommended that the opener be installed on the right hand side of the door however the opener can be installed on either the right hand or left hand side of the door viewed from inside the garage looking out left is left The o...

Page 6: ... exceed 35mm Note 1 The door bracket may have to be relocated to line up with the slots in the mounting bracket of the opener the opener may be mounted onto the axle see Fit The Opener for special instructions 2 The chassis must not be cut down to reduce sideroom the warranty is invalidated if this occurs 3 These dimensions assume the opener will be fitted while the door is on the floor If the doo...

Page 7: ...ere you will install the opener and ensure there is sufficient sideroom Refer to sideroom requirement Note from inside the garage looking out Left is Left 2 2 FITTING WEIGHT BAR The weight bar must be fitted to the bottom centre of the door as follows If the door has a handle Remove the door handle and Fit the weight bar and refit the handle using the new fasteners provided If the door does not ha...

Page 8: ... 2 safety ropes around the door roll approximately 300mm from each end not too tight as a safety precaution c At the end where the opener is to be fitted support the door It is recommended that you support the door with either a sling or a block and tackle from above the door or a suitable stand e g a ladder and blocks see illustration If you use blocks make sure they are flat on the top of the la...

Page 9: ...s and saddles not supplied to attach the operator to the axle or For Series 2 style doors you will need to use the Series 2 style 3 8 U bolt and cast saddle not supplied to attach the operator to the axle h Using your reference marks as a guide refit the U bolt and saddle and tighten firmly Note The Series 2 style cast saddle will need to have 1mm ground off both sides to fit into the opener mount...

Page 10: ...ice the CODE SET and LIMIT SET lights will flash rapidly for a few seconds whilst the opener goes through a diagnostic self test The POWER LED will illuminate The Service LED may also be on iv Press Limit Set button Press and hold the LIMIT SET button approx 3 seconds until the Limit Set LED illuminates then release the button v Move door to bottom limit Move the door manually to the desired lower...

Page 11: ...odes have been stored any additional code stored will cause the oldest code to be erased One dip switch remote control transmitter code Note Programming a different dip switch code will automatically erase any previously programmed dip switch code and One entry keypad code programming a different entry keypad code will automatically erase any previously programmed entry keypad code All remote cont...

Page 12: ...ravel cycle Test overload sensitivity by using your hand to resist the closing motion of the door eg by holding the bottom rail of the door the door should reverse at the half open position Door Opening Test Ensure that the door is closed Operate the opener to open the door While the door is opening approximately 1 metre off the floor hold the bottom edge of the door with your hand When a reasonab...

Page 13: ...er Note Up to 12 Smart Codes one Dip Switch Code and one Keypad Code can be stored to operate the courtesy light 2 8 Code Setting VACATION MODE The opener can be programmed into a Vacation Mode where the opener will not respond to any remote control transmitter as follows Press the Code Set Press and release the Code Set button three times the Code Set LED will illuminate 3 times and the courtesy ...

Page 14: ...liary Output feature 2 10 SETTING OPTIONAL REMOTE CONTROL TRANSMITTER DIPSWITCH CODES Some remote control transmitters have a dip switch facility Generally dipswitches are used when several persons are operating the same opener The dip switches must be set to matching positions in all transmitters used to activate the opener Remove the battery cover Set switches in all remote controls to matching ...

Page 15: ...a Red Beam or a wall switch In order to connect any wired accessory a standard Plug in 8A 5 08mm Pitch x 5 PCB Mounting Terminal Block will need to be fitted to the outlet of the Printed Circuit Board To install this connector you will need to remove the light cover and using a suitable tool remove the breakout on the cover to allow the wiring to pass through to the opener This connector is availa...

Page 16: ...emote control transmitter will cause pin 3 and pin 5 to be momentarily closed This output is an opto isolated open collector transistor that accepts up to 30V and 100mA Note Any pin may be shorted to any other pin or ground without damaging the opener Whilst the short circuit exists the opener will fail to operate This feature protects against damage caused by shorts in external accessory wiring 3...

Page 17: ...ld aim the remote control transmitter through your windscreen If your remote control transmitter has a visor clip it should be secured to the visor so that when the remote control transmitter is operated it is transmitting through the vehicle windscreen Check that the door is fully closed before you drive away If you press the remote control transmitter whilst the door is moving i Downwards the do...

Page 18: ...ed position pull down on the red disengagement handle you will hear a click Pulling down on the red handle again click will re engage the opener i e automatic operation You may manually open or close the door any time without affecting the pre set limits Warning When the opener is manually disengaged the door is no longer locked When the door is closed you should either a Re engage the opener or b...

Page 19: ...garage door opener will stop the door and reverse the door to the fully open position If the door does not close automatically you may close the door using Manual Operation 4 8 Remote Control Transmitter Battery When necessary remove the cover and replace the battery with the same type Dispose of the old batteries properly 4 9 Changing the Light Globe Your opener uses a 240 Volt 25 Watt standard P...

Page 20: ...e the Vacation Mode facility with the garage door in the closed position press the coded remote control transmitter The Power LED will flash slowly to indicate that the opener is in Vacation Mode Vacation Mode can only be activated when the garage door is in the closed position To exit Vacation Mode press the Operate Button on the light cover of the garage door opener You may program one Smart Cod...

Page 21: ...ttom rail should not exceed 200 Newtons 20kg force Each month check that the opener reverses when the door contacts a 40mm high object placed on the floor AS3350 Refer to Testing the Safety System If the door does not operate smoothly call your nearest Authorised Dealer 5 3 Yearly We suggest that you contact your nearest Authorised Dealer to perform annual door service Warning Failure to maintain ...

Page 22: ...r in poor condition e g springs may be broken Manual door lock engaged The opener does not have power The opener is disengaged The battery in the remote control transmitter is flat The opener hs been put into Vacation Mode The transmitter code has not been set Variations are normal depending on conditions e g temperature or external interference The battery is flat or faulty Position of the remote...

Page 23: ... Diagnostic Code Action 1 1 1 2 1 3 1 4 The opening force setting has been exceeded while the door was opening With the opener disengaged check that the door is running freely If the door operates normally reprogram the door travel limit setting see step 1 The door has not maintained the minimum speed while opening Check that the opener is engaged With the opener disengaged check that the door is ...

Page 24: ...ate button is shorted remove the accessory plug to identify fault The Limit Set button is stuck contact an authorised dealer for service An external limit set button is shorted remove the light cover and remove the accessory plug If fault remains contact an authorised dealer for service The Code Set button may be stuck down Try pressing the button or reset the opener If problem persists contact an...

Page 25: ...elve 12 months ii in installation for a period of twelve 12 months from the date of installation where the Opener has been installed by B D or its Authorised Distributor 4 The warranties provided in clause 3 i shall only apply to an Opener which is being used under normal use and service in accordance with the Manufacturer s Written Instruction Manual and are limited to the repair or replacement a...

Page 26: ...uding citizen band transmissions or other electronic interference ix Water damage including effects from rust and corrosion x Use with doors locked 11 The warranty contained in Clause 3 does not cover batteries or globes and B D shall not be liable for any defect malfunction or failure of such items 12 It is expressly provided that the warranties or any terms and conditions of them or other statem...

Page 27: ... of the door Ideal for mounting inside the house Part No 62163 Remote Control Transmitter 3 Channel 433MHz Get a spare remote control transmitter for your second car or mount it inside the house for convenient operation of your garage door Part No 62170 Combo Access Kit Keyswitch function will open the door without a remote control transmitter can be used to manually disengage the opener recommend...

Page 28: ...ors 147 153 Canterbury Road Kilsyth 3137 Ph 03 9237 7766 SA Office B D Doors 23 Frederick Road Royal Park 5014 Ph 08 8447 4747 WA Office B D Doors 96 Mulgul Drive Malaga 6062 Ph 08 9247 8777 NZ Office B D Doors New Zealand 70 Allens Road East Tamaki Auckland Ph 09 273 8600 www bnd com nz B D Doors is a Division of B D Australia Pty Limited A B N 25 010 473 971 www bnd com au 28 Copyright 2003 Allp...

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