TROUBLESHOOTING
TROUBLESHOOTING
|
OWNER’S MANUAL
55
www.bainultra.com
Printed in Canada. Copyright © May 2017 BainUltra Inc. All rights reserved. 45220001
Some products, specifications, and services mentioned in this manual are described in pending patent applications or are protected by patents.
TROUBLESHOOTING
Your BainUltra
®
ThermoMasseur
®
has been
manufactured and inspected with the greatest
care. In addition, it has been thoroughly tested
on a test bench to offer you a product of superior
quality satisfying your highest expectations. The
following troubleshooting chart will assist you
in correcting a problem. If you continue to have
problems, contact your retailer or the manufacturer.
Your bath will not start.
Breaker trips continually.
Turbine stops working after only a few minutes.
A few airjets do not work at lowest speeds.
• Make sure breaker is “ON.”
• Shut off and restart breaker.
• Check junction box connections to bath (for Canada only).
• Make sure that your bath is the only appliance connected
to circuit.
• Check for a short circuit between bath and breaker box.
• Breaker may too sensitive, defective or old. Try a new
breaker. This component must be new.
Turbine and air-heater are equipped with heat sensors
designed to cut off power in case of overheating. Insufficient
air circulation may be the cause.
• Make sure turbine has sufficient ventilation.
• Make sure turbine intake is not obstructed.
To meet everyone’s needs, particularly those of children,
your bath is designed to work at a very low speed. Air jets in
half-seat or those closest to drain in TMU models, especially
larger models, may remain inactive at lowest speeds. This is
normal and can be easily remedied by slowly raising speed
to “open” inactive air jets and then lowering it to desired
level. Furthermore, your bath is pre-programmed in the
factory at a low, regular or high intensity depending on the
size. To change the intensity level, please contact BainUltra
®
directly. Certain conditions may amplify this occurrence.
• Check for turbine intake obstruction, too great a distance
between turbine and bath, too many directional changes
(elbows), and, if adequate piping has been used. See
TURBINE RELOCATION
paragraph.
SITUATION
SOLUTIONS