Display Error/Status Messages
Error Message
Possible Cause
Recommended Action
Err: Sensor
No sensor connection with transmitter .
Check sensor and cable connections in accordance with this manual .
Connection between transmitter and sensor .
Contact Technical Support .
Supply voltage too low .
Contact Technical Support .
Grounded coils in meter .
Contact Technical Support .
Water in sensor .
Contact Technical Support .
Err: Empty pipe
Pipe may not be full .
Make sure all trapped air is out of system .
If fluid or fluid conductivity, recalibrate the parameter .
Err: Full scale
Actual flow rate is exceeding
programmed flow .
Reduce flow rate or increase the programmed full scale value by more than 5% .
Err: AD-Range
AD-Converter is exceeding signal limits .
Check the grounding scheme of the meter installation . See grounding section in
this manual . Verify pipe is not empty .
Err: AD-INT
Initialization of AD-Converter unsuccessful .
Contact Technical Support .
Err: Rollover
Rollover counters have exceeded limit .
Clear all totalizers .
Err: Rollover Status
Totalizer rollover has occurred .
Reload totalizer then clear all totalizers .
Err: Simulation
I/O simulator is enabled .
Disable simulator in I/O menu .
Err: Coil
Meter not connected .
Connection to meter interrupted .
Sensor electronics or coils defective .
Check if meter is connected and make sure that cable connection is not
interrupted . Contact Technical Support if not resolved .
Wrn: Pulse Sync
False synchronization of pulse output .
—
Err: ADC range
Input signal from sensor too high .
Check the grounding scheme of the meter installation . See
Potential Equalization” on page 15
for instructions .
Repair of Faults
Disconnect all units from power supply and have it repaired by a qualified service person if any of the following occurs:
• The power cord or plug is damaged or frayed .
• The unit does not operate normally when operating instructions are followed .
• The unit was exposed to rain/water or a liquid has been spilled into it .
• The unit has been dropped or damaged .
• The unit shows a change in performance, indicating a need for service .
Troubleshooting
Page 63
March 2022
MAG-UM-01272-EN-21
