Avid Technology SMARTCAL, Installation And Operation Manual

Page: 39 / 55

CRANE CO.
280 N. MIDLAND AVE., STE 258, SADDLE BROOK, NJ 07663 WWW.AVIDCONTROLS.COM
12/17/12 TECH-440/D.W.O. 23135 Page 39 of 55
Message Meaning Solution
Too few
bytes
received An unknown
error has
occurred during
calibration Check:

Remove power for at least 1 minute and retry

Remove power for at least 1 minute, perform a factory default
(see Appendix I) and retry a full auto CAL

Call factory for additional support
Current is
not 12mA The current
operation needs
the loop current
set to 12mA Check:

Check if the loop current is set at 12mA

Remove power for at least 1 minute and retry

Recalibrate the loop current input (see 4.8 item “mA”)

Remove power for at least 1 minute, perform a factory default
(see Appendix I) and retry a full auto CAL

Call factory for additional support
Generic
error An unknown
error has
occurred during
calibration Check:

Remove power for at least 1 minute and retry

Remove power for at least 1 minute, perform a factory default
(see Appendix I) and retry a full auto CAL

Call factory for additional support
Service not
implemented An unknown
service was
request via
HART
communication Check:

Remove power for at least 1 minute and retry

Remove power for at least 1 minute, perform a factory default
(see Appendix I) and retry a full auto CAL

Call factory for additional support
Other
service
running A service
request via
HART
communication
was refused
because
another service
is running Check:

Wait for 1 minute maximum for the service to finish

Remove power for at least 1 minute and retry

Remove power for at least 1 minute, perform a factory default
(see Appendix I) and a full auto CAL

Call factory for additional support
Failure mA.
Not enough
power Device requires
a minimum of
3.8mA to
operate
properly. Check:

Check if the loop current is set at least at 3.8mA

Remove power for at least 1 minute and retry

Remove power for at least 1 minute, perform a factory default
(see Appendix I) and a full auto CAL

Call factory for additional support
Unknown
error code An unknown
error has
occurred during
calibration Check:

Remove power for at least 1 minute and retry

Remove power for at least 1 minute, perform a factory default
(see Appendix I) and a full auto CAL

Call factory for additional support