Troubleshooting
4-1
T R O U B L E S H O O T I N G
If you have difficulty communicating with the wireless module, verify that the printer is operating
properly, is online, and supplies are loaded correctly.
P r i n t i n g a M o n a rc h N et 2 T e s t L ab e l
Press
TLABEL
and select
Mnet2 Label
The test label displays the settings for the IP address, subnet address, IP gateway, boot tries, boot
method, SSID, wireless mode, W iFi W EP, WiFi signal, packets received, bad packets received, and
packet collisions. It also lists Smart Relay information. See Chapter 2 or 3 if you need to change
any of the IP or wireless settings.
Use this table to solve some common printer/network problems.
Problem
Action
Printer does not appear to save
IP, subnet, or gatewa y address.
The value for each segm ent m ust be less than 255 in these
addresses.
Printer does not com m unicate
with access point.
If you have reset network or wireless settings, allow tim e for the
printer to reset and connect to an access point. This m ay take a
m inute or m ore, depending on network traffic.
The printer does not
comm unicate with your network.
The network settings m ust m atch the printer’s settings for:
♦
IP address, gatewa y, and subnet m ask
♦
SSID
♦
Ad-Hoc or infrastructure m ode
♦
Securit y
Cannot see the printer on the
network.
The devices m ust be on the sam e logical network and the subnet
m asks should be the sam e.
Configuration/test label shows
“searching” or “set m anually” for
boot m ethod/DHCP.
The m essage “searching” indicates the printer has not yet
connected to the network.
The m essage “set m anually” indicates the boot m ethod is Static. If
the boot m ethod is not Static, the printer was not able to connect to
the network.
4
I P Addres s
Summary of Contents for ADTP1 MonarchNet2
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