Avaya 4620SW, User Manual

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Using Your 4620SW/4621SW SIP IP Telephone
32 4620SW/4621SW SIP IP Telephone Release 2.2 User Guide
Ending a call while the Speaker is active
Press the Speaker button.
The Speaker and the corresponding indicator light turn off and the call terminates.
Transfer
Use the Transfer feature to transfer a call from your telephone to another extension or outside
number. Based on the Transfer Type option setting, SIP IP telephones perform one of two types
of transfers:
●
Attended Transfer - You control the transfer. Press Transfer to put the caller on hold and
dial the party to which you want to transfer the call. Either announce the transfer or hang
up after pressing the
Transfer button again.
●
Unattended Transfer - The SIP telephone controls the transfer after you dial the number
to which you want to transfer the call. Press Transfer , dial the party to which you want to
transfer the call and hang up or go on-hook. The transfer automatically occurs without
speaking to the receiving party or pressing the
Transfer button a second time.
The following procedures describe each transfer type in detail. To verify or change your Transfer
Type option setting, see
Chapter 6: 4620SW/4621SW SIP IP Telephone Options .
Sending a call to another telephone (Attended Transfer)
To perform attended transfers, the Transfer Type option setting must be “Attended” as
described in
Chapter 6: 4620SW/4621SW SIP IP Telephone Options .
1. With the call you want to transfer active and one other line available, press the
Transfer ( ) button.
The call is placed on hold. That session appearance line displays the Hold ( ) icon
and you hear a dial tone while the next available line activates . The top line displays
“Attended Transfer: Enter Number.” or “Attended Transfer: Enter URI.” as applicable.
2. Dial the number to which you want to transfer the call. You might have to press the
Send softkey before transferring the call.
The top line display prompts “Press transfer to complete.”.
3. If you do not want to announce the call, press the Transfer ( ) button again and
proceed to Step 6 . If you want to wait for an answer and announce the call, see Step 4 .
The call is sent to the extension or number you dialed. A two-second display message
indicates the transfer is complete
.
4. Remain on the line and announce the call.