AutoXray EX-SCAN 5000, User Manual

Page: 51 / 97

This section contains the following Troubleshooting subjects:
•
What to do When the Scanner Displays a Fault/Trouble Code
• What to do for a "Vehicle Is Not Responding" Message
• Screen Contrast Problems
• How to Reset the Scanner
• Scanner Screen Menu Trees
What to do When the Scanner Displays a
Fault/Trouble Code
NOTE:
AutoXray recommends obtaining a service manual or
repair manual to assist in automotive diagnostics.
Manuals are available at your local parts store, book
store, or library.
1. Check the connection to the sensor.
2. Look for obvious damage to any wires or vacuum hoses.
3. Locate a service or repair manual to look up the troubleshooting
tree for that fault code.
4. Follow the tree to determine the cause of the code.*
NOTE:
Remember, the sensor itself is not always the cause of
the trouble code.
What to do for a "Vehicle Is Not Responding" Message
1. Make sure the vehicle ignition key is in the full ON position (not
ACC) and is making contact.
2. Make sure the diagnostic connector is clean.
3. Make sure the cable connectors are pushed in firmly.
4. Make sure the pins in the connectors are not bent and are
making contact.
5. Make sure the year and VIN are correctly entered.
6. Try wiggling the connector during the attempted scan.
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ROUBLESHOOTING