Automation Direct STRIDE SiteLink SE-SL3011 User Manual Download Page 94

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STRIDE

SiteLink Series Industrial VPN Routers User Manual

1st Edition

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Chapter 4: Data Logging

Summary of Contents for STRIDE SiteLink SE-SL3011

Page 1: ...Manual Number SE SLVPN USER M Industrial VPN Router USER MANUAL SiteLink Series...

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Page 3: ...in hazardous environments requiring fail safe performance such as in the operation of nuclear facilities aircraft navigation or communication systems air traffic control direct life support machines...

Page 4: ...te de vida o sistemas de armamentos en las cuales la falla del producto puede resultar directamente en muerte heridas personales o da os f sicos o ambientales severos Actividades de Alto Riesgo Automa...

Page 5: ...n cessitant une s curit absolue par exemple l exploitation d installations nucl aires les syst mes de navigation a rienne ou de communication le contr le de la circulation a rienne les quipements de...

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Page 7: ...when communicating with Technical Support regarding this publication Manual Number SE SLVPN USER M Issue 1st Edition Issue Date 11 17 Publication History Issue Date Description of Changes 1st Edition...

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Page 9: ...1 5 Dimensions 1 7 Compatible Accessories 1 7 Installation 1 8 Installation and Removal Procedures 1 8 Wiring 1 9 Operation 1 11 LED Status Indicators 1 11 Resetting the STRIDE SiteLink Router 1 12 Si...

Page 10: ...N Client 2 14 Confirm Windows TAP Ethernet Driver Installed 2 14 Reconnect to SiteLink Platform 2 14 Support 2 14 Using SiteLink on Your Mobile Device 2 15 iOS Client 2 15 Android Client 2 15 Access v...

Page 11: ...Before You Begin 3 6 Setup 3 6 C more HMI Connection via Wired Router SE SL3011 3 9 Before You Begin 3 9 Setup 3 9 Chapter 4 Data Logging Cloud Data Logging 4 2 Why Cloud Data Logging 4 2 How Does the...

Page 12: ...ter B 4 IXclient B 4 TAP Adapter B 4 IXclient Log File B 5 I Can t Connect to My Device s Behind the SiteLink Router B 5 VPN Connection B 5 IP Range B 5 Default Gateway B 5 Timeout Setting B 5 Program...

Page 13: ...nsiderations Security Considerations for Control Systems Networks C 2 Safety Guidelines C 3 Plan for Safety C 3 Digital Input Safety Lockout C 4 Appendix D Data Logging Address Notation SiteLink Modbu...

Page 14: ...Table of Contents STRIDE SiteLink Series Industrial VPN Routers User Manual 1st Edition vi...

Page 15: ...t s in the Box 1 3 Hardware Overview 1 4 Specifications 1 5 Dimensions 1 7 Compatible Accessories 1 7 Installation 1 8 Installation and Removal Procedures 1 8 Wiring 1 9 Operation 1 11 LED Status Indi...

Page 16: ...s at 770 844 4200 Our technical support group will work with you to answer your questions They are available Monday through Friday from 9 00 a m to 6 00 p m Eastern Time We also encourage you to visit...

Page 17: ...s your configuration file into the STRIDE SiteLink router s USB port Generate the configuration file from the Tools menu in your STRIDE SiteLink platform account Product Family The STRIDE SiteLink rou...

Page 18: ...ls equipment from Ethernet Wi Fi or cellular network connections The remote user may fully operate and monitor the local control system and affect the function and control of the application just as t...

Page 19: ...2 Environment No corrosive gases permitted EMI FCC CFR47 Part 15 EN55022 CISPR22 Class B EMS IEC61000 4 2 ESD 8kV contact 15kV air IEC61000 4 3 RS 10V m 80MHz 2GHz IEC61000 4 4 EFT Power Port 4kV Dat...

Page 20: ...isted pair Cat5e or better shielded recommended Max Cable Distance 100 meters 4G LTE Specifications P N SE SL3011 4G Only Protocols and Frequencies AT T LTE FDD B2 B4 B5 B12 B17 WCDMA B2 B4 B5 GSM GPR...

Page 21: ...Maintain 25mm clearance around device Compatible Accessories SE SL3011 4G and SE SL3011 WF require antennas purchased separately The SE SL3011 4G router contains two standard SMA screw antenna connec...

Page 22: ...the rail and 2 push the unit down until you feel a click To remove the unit A pull rotate the device up and B lift off the rail Installing the SIM Card for SE SL3011 4G The SIM card slot uses a stand...

Page 23: ...ollow all applicable local and national codes that regulate the installation and operation of your equipment These codes vary from area to area and it is your responsibility to determine which codes s...

Page 24: ...ety by allowing remote connections only when certain conditions are met such as when an operator is present or safety interlocks are engaged The input can be wired directly through a switch or a serie...

Page 25: ...The router was removed from the STRIDE SiteLink platform2 Red Blinking 4 long pulses The router was already registered to the STRIDE SiteLink platform3 Blue Blinking 1 short pulse Connecting to STRIDE...

Page 26: ...op for 3 seconds The ACT LED will blink while the rest button is pressed Upon release of the button the ACT LED will rapidly blink if the button was pressed long enough to trigger a reset Wait for the...

Page 27: ...isted DNS port does not apply DNS Requests The STRIDE SiteLink router connects to different STRIDE SiteLink servers REST API MQTT and OpenVPN servers The IP addresses of these servers as well as the n...

Page 28: ...Safety Standards Standards Description EN 55032 Electromagnetic Compatibility of Multimedia Equipment EN 301 489 1 EMC Standard for Radio Equipment and Services Part 1 Common technical requirements E...

Page 29: ...s device must accept any interference received including interference that may cause undesired operation WARNING for WiFi and 4G models The antenna used with this transmitter must be installed with a...

Page 30: ...STRIDE SiteLink Series Industrial VPN Routers User Manual 1st Edition 1 16 Chapter 1 Hardware 1 2 3 4 5 6 7 8 9 10 11 12 13 14 A B C D...

Page 31: ...11 Activate Your STRIDE SiteLink Router 2 11 Configure LAN as WiFi Access Point Hotspot 2 12 Installing VPN Client Software 2 14 Download Installer 2 14 Run Setup 2 14 Run VPN Client 2 14 Confirm Win...

Page 32: ...Data Logging Services and Shortcuts 2 19 Organization Companies Device Categories User Groups 2 22 Overview 2 22 Companies 2 22 Device Categories 2 22 User Groups 2 24 Access and Permissions 2 25 Two...

Page 33: ...rm is secure remote access to industrial control equipment for remote service A monthly allowance of 5GB data traffic per company account is included and is sufficient in most cases to accomplish remo...

Page 34: ...mail Be sure to check your spam folder if you haven t received an e mail in your inbox 2 Login Once you have a user account it s very easy Just go to the login page and log in with your e mail address...

Page 35: ...t corner Registering Your Device These steps will guide you through the process of registering your SiteLink router to the STRIDE SiteLink Platform Videos to walk you through the process of setting up...

Page 36: ...ter must have an available USB port 2 Generate a Configuration File Note that a few details regarding the machine network internet connection will be needed to complete configuration of a new router P...

Page 37: ...WAN setup dialog box click Use the following IP address Enter the desired static IP address for the WAN internet side of the router IPv4 only The network mask defaults to 255 255 255 0 If this needs t...

Page 38: ...elect on option from the dropdown box Available options are Disabled Digital Input state is ignored VPN router functions normally Disable VPN connection when input is high Disable VPN connection when...

Page 39: ...internet facing IP address and DNS server assigned by the mobile network The Digital Input control of the VPN is disabled by default If you wish to enable the Digital Input click SHOW MORE in the uppe...

Page 40: ...outer but you can use any USB stick you prefer Click the X beside DONE to close the dialog box after the download is complete NOTE Make sure that the file is named ixrouter conf and that it is placed...

Page 41: ...hernet cable WiFi antenna or mobile network antenna and SIM card Finally boot up the router by attaching the power cable The LED on the router will start blinking now indicating that it s running the...

Page 42: ...ot access point after it has been initially set up and connected to a SiteLink Platform account if it is configured to use a wired WAN connection To begin select Devices from the first tier menu 1 sel...

Page 43: ...10 11 12 13 14 A B C D Enter the Network name SSID and password for the WiFi hotspot If you wish to specify a WiFi channel for the hotspot click SHOW MORE and then enter the channel number 1 11 The W...

Page 44: ...site 2 Run Setup Double click the Installer executable file IXclient2Installer rev exe to open the installation wizard and follow the installation steps 3 Run VPN Client The VPN client will launch aut...

Page 45: ...The VPN client for iOS devices is available in the iTunes App Store at https itunes apple com us app stride sitelink id1276487779 mt 8 or by scanning the QR code to the right A video walking you thro...

Page 46: ...se as a WebApp The STRIDE SiteLink website can be saved as an app on most mobile devices allowing access to STRIDE SiteLink from your home screen On iOS Devices Open the Safari browser Navigate to www...

Page 47: ...w NOTE Can t click the connect button Refer to the troubleshooting section of the manual When the connection is established the status icon will turn blue All traffic to the machine network will now b...

Page 48: ...the device list view It can also be found inside the info section on the device details page Device Status Icon Label Description Offline The device is offline You can t set up any kind of connection...

Page 49: ...ces and Shortcuts Once your device is registered and configured you may want to set up a service that allows you to access your HTTP VNC Data Logging server s via the STRIDE SiteLink Platform Managing...

Page 50: ...uter s CONFIG tab A dot appears below the CONFIG tab to indicate that changes have been made that have not yet been synchronized to the router Please click the CONFIG tab then click the ellipsis to th...

Page 51: ...DE SiteLink account The setup process requires 1 Enter credit card information in the Billing section Click your username then click Billing in the 1st tier menu 2 Activate the Data logging subscripti...

Page 52: ...u Click your username to expose the option The company is identified by a unique code which is assigned by the SiteLink system This identifier is not configurable and is shown on the My Company page T...

Page 53: ...any routers A category is first created by selecting Management in the first tier menu then selecting DEVICE CATEGORIES in the second tier menu Finally click CREATE A CATEGORY in the second tier panel...

Page 54: ...o group Y Users don t have to be linked to a user group For example user D is not assigned to any user group Users may be members of multiple companies but user groups are only assigned on a per compa...

Page 55: ...ategory of devices Each user and user group has their own set of permissions within a company Based on those permissions a user is allowed or not allowed to see and use specific modules of the platfor...

Page 56: ...Authentication 1 Download an Authentication Application To generate a valid one time password you need a mobile device with an authentication application installed on the device Most commonly a mobil...

Page 57: ...y disabled Click ENABLE to activate the feature In the resulting screen a QR code is visible at the top of the dialog box In the installed authentication app choose to Add a new account or something s...

Page 58: ...e this account a 6 digit code and often a timer will be shown Every 30 seconds the timer resets and the code changes After this time period the previous code becomes invalid and the new code becomes v...

Page 59: ...ed When you have used your last backup code to log in new backup codes will be automatically generated and sent to your e mail LOSING YOUR DEVICE If you have lost your phone you should disable two fac...

Page 60: ...he user uses a different browser the user has to log in again The Access Token for a device you have previously used to access the SiteLink Platform may be removed to prevent automatic login Browse to...

Page 61: ...a router is assigned is identified by a unique code rather than the company name It is possible to have a duplicate company name To Assign a Device Key When logged in to the original company where the...

Page 62: ...ion 2 32 1 2 3 4 5 6 7 8 9 10 11 12 13 14 A B C D Chapter 2 STRIDE SiteLink Platform Click the GENERATE button then click the Copy to Clipboard button Paste this key into a notepad or word document On...

Page 63: ...a Datalogging or other subscription is assigned to a device you will not be able to transfer that device unless the destination company has a license for that subscription available The device should...

Page 64: ...STRIDE SiteLink Series Industrial VPN Routers User Manual 1st Edition 2 34 1 2 3 4 5 6 7 8 9 10 11 12 13 14 A B C D Chapter 2 STRIDE SiteLink Platform...

Page 65: ...Video Examples 3 2 CLICK PLC Connection via Cellular Router SE SL3011 4G 3 3 Before You Begin 3 3 Setup 3 3 BRX PLC Connection via WiFi Router SE SL3011 WF 3 6 Before You Begin 3 6 Setup 3 6 C more H...

Page 66: ...licking the thumbnails below or copying the URL to your browser Remote Programming a CLICK PLC https www AutomationDirect com VID CM 0023 Remote Programming a Productivity 2000 PLC https www Automatio...

Page 67: ...r router model SE SL3011 4G NOTE Regarding Ethernet access to a CLICK PLC If you intend to take advantage of any methods of remote access to the PLC you need to consider the security exposure in order...

Page 68: ...a SIM card for your router You may choose the M2M data only SIM card option rather than the typical phone voice and data You will need AT T access the M2M SIM card includes a selected amount of data...

Page 69: ...L3011 4G router plug the SIM card into the router 13 Insert the USB stick into the router 14 Power your router Wait while the router writes the configuration and then registers itself to the STRIDE Si...

Page 70: ...l be connected to a LAN port on the router The router s Ethernet WAN port will be disabled NOTE Regarding Ethernet access to a BRX PLC If you intend to take advantage of any methods of remote access t...

Page 71: ...9 10 11 12 13 14 A B C D 1 In the Do more Designer software connect to your BRX PLC 2 Click on the ethernet port in the image of your PLC on the Do more Designer dashboard select Edit IP configuratio...

Page 72: ...ep must be repeated for any new PC where you will use your STRIDE SiteLink account 10 Mount and wire your SE SL3011 WF router and connect the WiFi antenna 11 With Power DISCONNECTED from the router in...

Page 73: ...need to consider the security exposure in order to minimize the risks to your process and your C more panel Security should always be carefully evaluated for each installation Refer to the Security C...

Page 74: ...step 6 5 1 Configure the network settings for the C more location 5 2 Configure a static DNS server 5 3 Configure the Digital Input VPN router access control 5 4 Configure a proxy server and the logi...

Page 75: ...ect Read From Panel 2 Select the Ethernet radio button and click Browse 3 Click the Remote Link List tab then the Add button 4 Enter a Link Name for identifying the panel in this list only and the C m...

Page 76: ...STRIDE SiteLink Series Industrial VPN Routers User Manual 1st Edition 3 12 1 2 3 4 5 6 7 8 9 10 11 12 13 14 A B C D Chapter 3 Controller Connection Examples...

Page 77: ...ging 4 2 How Does the Cloud Data Logger Work 4 2 Configure Cloud Data Logging On Your Device 4 2 Live Monitor 4 14 Data Reports 4 15 Pausing Deactivating Terminating Your Datalogging Subscription 4 17...

Page 78: ...configuration changes to the router The router then transfers the data to our server where it will be stored in our database The PLC is not used by using cloud data logging the router is doing all th...

Page 79: ...ard information and subscribing to the Cloud datalogging add on service sized to suit your needs Click the account name 1 to toggle the menu list and show the Billing option 2 Click Billing and click...

Page 80: ...Chapter 4 Data Logging Select the subscription that will suit your data recording requirements 8 Click PURCHASE AND ACTIVATE 9 2 Configure the address and protocol for the PLC from which data will be...

Page 81: ...5 6 7 8 9 10 11 12 13 14 A B C D Add a Name and the IP Address of the PLC where the data resides Click NEXT Select DATA LOGGER The router supports Modbus If the Port must be changed or a Slave ID mus...

Page 82: ...router and click the Edit services pencil icon next to the device for which you want to add the data tag This opens the Edit services dialog Click the name of the existing device for which you would...

Page 83: ...4 5 6 7 8 9 10 11 12 13 14 A B C D Click Add data tag Set the relevant parameters for the new data tag and click ADD Data tag input fields are described in the following two tables Also see the Modbu...

Page 84: ...e For example factor 0 01 divides the data value by 100 Interval This allows you to select how often the data tag should be logged Retention Policy Here you can select for how long the data should be...

Page 85: ...gured a dashboard but no data is displaying refresh reload your browser If data still does not display one or more tags may be configured incorrectly Please use the Data Tag Test utility to verify you...

Page 86: ...error encountered by the utility is displayed as shown below If the set of data tags passes the tests No errors is displayed as shown below Note that tags which were successfully retrieved show a gree...

Page 87: ...4 5 6 7 8 9 10 11 12 13 14 A B C D 4 Design the data dashboard to display your data Add a Live Monitor or Historical Data Report Click on the ellipsis to the right of an active datalogging subscriptio...

Page 88: ...l 1st Edition 4 12 1 2 3 4 5 6 7 8 9 10 11 12 13 14 A B C D Chapter 4 Data Logging Give your dashboard a name and pick the black or white background then click CONFIRM Pick a layout template as a star...

Page 89: ...Data Logging 1 2 3 4 5 6 7 8 9 10 11 12 13 14 A B C D Enter the information requested for the widget type you ve selected and click CONFIRM Add more widgets if you would like When finished click the X...

Page 90: ...mbers X and Y When you select the Gauge widget you name the widget and select the data tag you want to be shown Enter the numbers for the bottom and top values of the gauge and drag the red bar to the...

Page 91: ...e table should contain Press CONFIRM to add the table to the data report Graph Shows a bar of the data tags and the logged value The graph widget shows a chart where all the data points logged will be...

Page 92: ...the top right of every widget If you click on these three dots you can export the raw data i e the data directly logged from your PLC into the database without any scaling factor applied NOTE If you...

Page 93: ...temporarily don t need to collect data i e during periods of maintenance or scheduled downtime To Pause data gathering click on the ellipses in the Devices SUBSCRIPTIONS page and select Pause If you...

Page 94: ...STRIDE SiteLink Series Industrial VPN Routers User Manual 1st Edition 4 18 1 2 3 4 5 6 7 8 9 10 11 12 13 14 A B C D Chapter 4 Data Logging...

Page 95: ...Add on Subscriptions In this Appendix Antennas A 2 4G LTE Antennas for P N SE SL3011 4G A 2 WiFi Antennas IEEE 802 11 b g n 2 4 GHz for P N SE SL3011 WF A 3 Add on Subscriptions A 4 Service Level Agr...

Page 96: ...panel mount options Two 2 LTE antennas are required per 4G router 4G LTE Antenna Specifications SE ANT110 SE ANT130 SE ANT150 Fits SE SL3011 4G Antenna Connector SMA M Application LTE CDMA GSM HSPA U...

Page 97: ...mount options 802 11 b g n 2 4 GHz WiFi Antenna Specifications SE ANT210 SE ANT250 Fits SE SL3011 WF Antenna Connector RP SMA M Application 802 11 b g n Impedance 50 Antenna Type whip straight dome C...

Page 98: ...ffect monthly data usage 5 GB free or Data Top up subscriptions SE SL011 Cloud Logging Professional Data logging enabled at 5 000 data samples per hour per router SE SL012 Cloud Logging High Resolutio...

Page 99: ...provides guarantees of 99 6 availability and 4 hour maximum consecutive downtime per router Full terms of the agreement are available for download from the Subscription Edit link discussed previously...

Page 100: ...STRIDE SiteLink Series Industrial VPN Routers User Manual 1st Edition A 6 1 2 3 4 5 6 7 8 9 10 11 12 13 14 A B C D Appendix A Accessories Add on Subscriptions...

Page 101: ...nect to My Device s Behind the SiteLink Router B 5 VPN Connection B 5 IP Range B 5 Default Gateway B 5 Timeout Setting B 5 Programming Software Does Not Allow Multiple Programming Connections B 5 I Do...

Page 102: ...t the SiteLink router has been configured properly The name of the configuration file must be ixrouter conf and it needs to be placed in the root directory of a USB stick Once placed in the router the...

Page 103: ...d to the router is not available access to the router will be lost and the router will need to be defaulted and reconfigured WARNING DO NOT insert or remove the SIM card when power is applied to the r...

Page 104: ...f you just rebooted the router it is best to wait at least 3 minutes before removing the USB stick to be sure that the router has gone through all the necessary steps With this log file we can further...

Page 105: ...ent and attempt to connect again Simplify the connection Connect directly to the internet rather than connecting through an office VPN for example Connect to the internet using a Windows PC rather tha...

Page 106: ...lowing inbound firewall rules on that PC All ICMP V4 File and Printer Sharing Echo Request ICMPv4 In I Still Can t Connect to My Device If you receive a reply in the ping check above but are still una...

Page 107: ...Observe the area around the antenna installation The magnetic and screw mount antennas work best when connected to a metal ground plane at least 30 cm In addition metal located above or on the sides o...

Page 108: ...STRIDE SiteLink Series Industrial VPN Routers User Manual 1st Edition B 8 1 2 3 4 5 6 7 8 9 10 11 12 13 14 A B C D Appendix B Troubleshooting...

Page 109: ...Appendix Appendix C C C Safety and Security Considerations In this Appendix Security Considerations for Control Systems Networks C 2 Safety Guidelines C 3 Plan for Safety C 3 Digital Input Safety Loc...

Page 110: ...elated to network security and safety under an approach described as Defense in Depth which is published at http www nsa gov ia _files support defenseindepth pdf This comprehensive security strategy i...

Page 111: ...s that are independent of the PLC application to provide protection for any part of the system that may cause personal injury or damage Every automation application is different so there may be specia...

Page 112: ...Safety and Security Considerations Digital Input Safety Lockout A video providing an overview of using the SiteLink router s Digital Input as a part of your safety lockout procedures is accessible by...

Page 113: ...Appendix Appendix D D D Data Logging Address Notation In this Appendix SiteLink Modbus to AutomationDirect PLC Address Map D 2 CLICK PLCs D 2 DirectLogic PLCs D 5 Do more PLCs D 7 Productivity Series...

Page 114: ...ing between SiteLink Modbus addresses and specific AutomationDirect PLC product line addresses CLICK PLCs Reading Coils Function Code 1 Function Code SiteLink Modbus Address Data Type CLICK Address 1...

Page 115: ...143 X416 2 160 X501 2 175 X516 2 192 X601 2 207 X616 2 224 X701 2 239 X716 2 256 X801 2 271 X816 2 45056 T1 2 45555 T500 2 49152 CT1 2 49401 CT250 2 61440 SC1 2 62439 SC1000 Reading Input Registers F...

Page 116: ...Address 3 0 INT16 UINT16 or BOOL DS1 3 4499 DS4500 3 24576 DH1 3 25075 DH500 3 45056 TD1 3 45555 TD500 3 16384 16385 INT32 or UINT32 DD1 3 18382 18383 DD1000 3 49152 49153 CTD1 3 49650 49651 CTD250 3...

Page 117: ...Code 1 Function Code SiteLink Modbus Address Data Type DirectLogic Address 1 0 BOOL GY0 1 2047 GY3777 1 2048 Y0 1 3071 Y1777 1 3072 C0 1 5119 C3777 1 5120 S0 1 6143 S1777 1 6144 T0 1 6399 T377 1 6400...

Page 118: ...41237 BOOL When using BOOL with Input and Holding Registers a zero value in the register indicates False in the data logger Any non zero value indicates True in the data logger Reading Holding Registe...

Page 119: ...Type Do more Address 2 0 BOOL MI1 2 1 MI2 2 65534 MI65535 Reading Input Registers Function Code 4 Function Code SiteLink Modbus Address Data Type Do more Address 4 0 INT16 UINT16 or BOOL MIR1 4 1 MIR2...

Page 120: ...Type Do more Address 3 0 INT16 UINT16 or BOOL MHR1 3 1 MHR2 3 65534 MHR65535 3 0 INT32 or UINT32 3 1 2 MHRD 3 65533 65534 MHR6553D 3 0 FLOAT32 3 1 2 MHRRD 3 65533 65534 MHR6553RD BOOL When using BOOL...

Page 121: ...OL 100001 2 1 100002 2 65534 165535 Modbus addresses must be assigned to the tags in the Tag Database area of the Productivity Suite Programming Software Reading Input Registers Function Code 4 Functi...

Page 122: ...UINT16 or BOOL 400001 3 1 400002 3 65534 465535 3 0 INT32 or UINT32 400001 400002 3 1 400002 400003 3 65534 465535 465536 3 0 FLOAT32 400001 400002 3 1 400002 400003 3 65534 465535 465536 BOOL When u...

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