
Appendix
Symptoms
What you should check
Page
Cameras are
not activated
when the
personal
alarm is
activated
Is the battery low?
P. 48
Is the product or battery warm?
Functionality is sometimes
stopped by the temperature.
-
Cannot send
images when
personal
alarm
activated
Is "Send still pictures" for
"Personal alarm settings" on?
P. 63
Are the terms of use for the
personal alarm agreed to? In the
parental settings, Security
settings
→
Personal alarm
settings
→
Confirm the terms of
use and tap [Agree].
P. 64
Are initial settings completed for
the e-mail application?
E-mail cannot be sent/received if
initial settings are not completed.
P. 84
Cannot
change
settings
Have you displayed Phone
settings from Other settings in
Parental settings?
P. 69
Parental
password is
forgotten
If the parental password is
entered incorrectly 5 times, a
temporary password is sent to
the e-mail address registered for
the first parent/guardian contact.
-
If you cannot find the solution to your problem in the above
items, confirm symptoms with the "
トラブル診断
(Troubleshooting)" in au
お客さまサポート
(au customer
support) on the au homepage below (Japanese).
(
http://cs.kddi.com/support/komatta/kosho/trouble/
)
96