Appendix
◎
When you purchase a new au cell phone upon changing
the model or purchasing an extra cell phone, your "Repair
and Delivery Service" membership for the old au cell phone
is automatically canceled.
◎
Service contents are subject to change without notice.
■
au IC Card
The au IC Card is lent to you by au. In case of loss or
damage, the card will be replaced at your expense. When
a malfunction is suspected, or in case of theft or loss,
contact an au shop or PiPit.
■
au after-sales service information
Service
Repair and Delivery
Service
Members
Others
Replacement
cell phone
delivery
service
Spontaneous
failure
1st
year
Free of
charge
No
recompense
2nd
year
or
later
Refer to the
following
charges list of
"Replacement
Cell Phone
Delivery
Service"
(membership)
Partially damage,
water soak,
irreparable
damage, theft or
loss
Service
Repair and Delivery
Service
Members
Others
Holding
over and
repair
Spontaneous
failure
1st
year
Free of
charge
Free of
charge
2nd
year
or
later
Free of
charge
(three-
year
warranty)
Actual
cost
Partially damage
Customer
charge
Upper
limit: 5,000
yen
Water soak,
irreparable
damage
Customer
charge
10,000
yen
Theft, loss
No
recompense
No
recompense
(model
change)
* Charge amounts are all tax excluded.
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