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User’s Manual

Pan/Tilt/Zoom Camera

MK20HD PLUS

MK20W

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Summary of Contents for MK20HD PLUS

Page 1: ...User s Manual Pan Tilt Zoom Camera MK20HD PLUS MK20W ...

Page 2: ...ed when the apparatus has been damaged in any way such as power supply cord or plug is damaged liquid has been spilled or objects have fallen into the apparatus has been exposed to rain or moisture does not operate normally or has been dropped 15 CAUTION These servicing instructions are reduce the risk of electric shock do not perform any servicing other than that contained in the do so 16 buildin...

Page 3: ...se types of health problems Asystems will accept no responsibility for any such health problems that may occur in yourself or in viewers IMPORTANT NOTES Read First Prior to the operation of this unit please thoroughly read through the Owner s Manual in its entirety these sections provide important and comprehensive information concerning the proper operation of this unit The Owner s Manual should ...

Page 4: ... Tally Connections 13 IP Camera Matrix Setup Manager 14 DIP Switch Setting 16 Operating Precautions 17 IR Remote 19 Camera Settings 20 Layout of Wireless Remote Control IR Sensor Areas 21 IR Remote Parts and Functions 22 Recording and Capture 25 Webcam Emulation Setup Guide 28 Specifications 30 Troubleshooting 31 TABLE OF CONTENTS Asystems reserves the right to alter any information contained with...

Page 5: ...operation while avoiding hazardous situations OVERVIEW MK20HD Plus and MK20W are compact full HD cameras with an integrated pan tilt head and featuring a 1 2 8 HD 2 4 Megapixel CMOS image sensor and a wide focal ratio of 1 6 to 2 8 coupled with 30x optical zoom Featuring an uncompromising and superior optical 30x zoom lens the MK20HD Plus and MK20W achieve true high definition video shooting that ...

Page 6: ... to five units can be operated via the MK20RC through RS422 Integrated pan tilt head unit camera and lens to facilitate installation 4By designing the camera lens and pan tilt head as a single integrated unit the time taken for the installation work has been drastically reduced A wireless remote control is included for easy operation 4A wireless remote control capable of operating up to 3 units ca...

Page 7: ...ERA ANATOMY Tally Lights 144mm 197mm Standby LED Power LED Front IR Sensor 125mm DIP 30 to 60fps RS422 IN POE LAN and Streaming Kensington Lock Interface Out SD Card Slot SDI Out Rear IR Sensor Tally In Front View Rear View Interface ...

Page 8: ...4 MK20HD PLUS MK20W English swivel base 90mm VESA Mount 5mm 75mm Top View Bottom View ...

Page 9: ...items please contact your authorized retailer distributor for replacements MK20HD Plus MK20W IR Remote with 2 AAA Batteries Ceiling Mount Brackets A B Tripod Mount Owner s Manual Drop Prevention Wire POE Power Adapter User s Manual Pan Tilt Zoom Camera MK20HD PLUS MK20W Main Unit Mounting Screw M4 x 4 Bracket Mounting Screws M3 x 3 Drop Prevention Wire Screws M3 x 2 A B ...

Page 10: ... On walls or where the unit would be installed sideways In locations including places such as under the eaves of a building where the unit would be directly exposed to rain or water In locations such as kitchens where there are high concentrations of steam and grease In outdoor locations or hot places where the temperature will exceed 50 C 122 F In cold locations where the temperature will drop be...

Page 11: ...th maintenance be absolutely sure to disconnect the power plug from the power outlet Connecting the power cable Be absolutely sure to connect the power cable of the AC adaptor through a circuit breaker using one of the following methods 1 Connect the power cable through a power control unit 2 Connect the power cable to a circuit breaker in a power distribution panel with a contact distance of 3 0 ...

Page 12: ...stallation surface Depending on the condition different mounting screws can be used to secure the camera in place Consult a technician on the proper screws to use For proper clamping torque securely attach the screws using the specified tools Do not use any other screws such as wood screws nails etc If the ceiling panel is not strong enough to bear the unit s weight use the kind of mount bracket t...

Page 13: ...nit to attach the bracket A to the VESA mount on the base of camera 3 Attach the drop prevention wire Use the M3 drop prevention wire screws to attach the wire in the middle of the brackets Main unit mounting screws M4 x 2 supplied M4 bind head Drop prevention wire screws M3 x 2 supplied Screw diameter Clamping torque M4 1 47 N m 15 kgf cm ...

Page 14: ...ted to the corresponding holes to bracket A to form a hinge once inserted turn the bracket B counterclockwise to lock it in place 5 Secure the mounting brackets in place Use the M3 screws on the exterior of the brackets to secure them in place Bracket mounting screws M3 x 3 supplied ...

Page 15: ...lt over and cause irreversible damage to the instrument therefore 90 degree vertical is the optimal angle for camera mounting When attempting to set the tripod on uneven ground or slopes carefully adjust the tripod legs to prevent the camera for tilting over 1 Assemble the tripod mount onto the VESA mount on the bottom of the camera with provided M4 screws 2 Mount the camera onto the tripod Depend...

Page 16: ...volatile fluids If a cleaning chemical is to be used carefully read through the precautions for its use Precaution to be observed during production This product s image switching and image effect functions can be used to produce images which flicker rapidly or images which change rapidly However bear in mind when using these functions in production that the kinds of images produced may have an adv...

Page 17: ...nnect the POE connector to your hub router If connected via COM port connect the POE port to the included POE power adapter 4 Power on the camera by using the IR remote or a PTZ camera remote control to begin operation Note This unit does not have a power switch The power turns on when its power plug is connected to a power outlet When the power is turned on the pan tilt zoom and focusing operatio...

Page 18: ...ion file Operation When starting the software users will be asked to enter an account name and password The default values for these are admin and admin Once logged in go to the User submenu to change the account name and or enter a new password Controller Setup When setting up your system your first step should be to scan for controllers 1 Click the 1 in the Controllers column to open the Scan me...

Page 19: ...k 5 All cameras are then assigned as cameras 1 to 5 within their respective banks Load and Send There s one more step that needs to be done before your Asystems MK20HD Plus or MK20W are ready to operate with your cameras After the Controllers and Cameras have been scanned and assigned accordingly click the Send button to upload your settings to the camera and controllers themselves After this is f...

Page 20: ... can switch controls among multiple cameras with a single IR remote that comes included with the MK20HD Plus and MK20W IR Remote ID Setting As mentioned prior only the first two levers are used for setting the IR remote ID 1 to 3 If the levers are down they represent off if the levers are up they represent on The ID setting method follows a binary value system please use the reference table below ...

Page 21: ...r if an extremely bright light source is pointed at the lens In a case like this change the angle or take some other remedial action When using the automatic functions If Full Auto has been selected as the setting for Scene on the camera menu for example all the auto settings will be turned on and manual operations will no longer be possible for some of the items When using the auto white balance ...

Page 22: ...ot point the camera directly at the sun or a laser beam no matter it is turned on or not Taking images of the sun laser beams or other brightly lit subjects for prolonged periods of time may damage the CMOS sensor Personal computer used If the same image is displayed for a prolonged period on a PC monitor the monitor may be damaged Use of a screen saver is recommended Do not allow foreign matter t...

Page 23: ...mately halved at an angle of 40 degrees from the front of the signal light sensing area If the remote control is operated from the behind the unit it may be either difficult or impossible to perform the desired operations If the unit is installed near fluorescent lights plasma monitors or other such products or if the unit is exposed to sunlight the effects of the light may make it impossible for ...

Page 24: ...Digital wide dynamic range is a software based technique that optimizes image quality by adjusting the gamma γ value to enhance dark areas The D WDR level should be carefully adjusted according to the lighting conditions in order to minimize possible image deterioration i e the image being washed out 10 DEFOG Turn this function on to extend and improve visibility in foggy or smoky condition 11 MIR...

Page 25: ...21 MK20HD PLUS MK20W English LAYOUT OF WIRELESS REMOTE CONTROL IR SENSOR AREAS Front IR Sensor Rear IR Sensor Front View Rear View Top View 45 75 75 45 45 45 Interface ...

Page 26: ... settings that have been registered in the unit s preset memories Use the Preset Memory Call buttons 0 9 to call upon these preset settings 7 SAVE Preset This is used to register the settings in the preset memories Use SAVE button to save the current preset setting to a designated Preset Memory Call button When SAVE button is pressed press a Preset Memory Call button and the information on the uni...

Page 27: ...d buttons When menu is opened these buttons function as camera menu operation navigation to select desired settings Use ENTER button to select or confirm the menu item 14 WB This button toggles among Default Auto white balance Manual white balance Indoor white balance and outdoor white balance 15 AE This button toggles between Auto and Manual auto exposure When manual exposure is enabled shutter a...

Page 28: ...usted in the far using the button and in the near using the button 21 IRIS These are used to adjust the lens iris in the opening and closing directions 22 PAN N R Press N or R to change panning directions of the unit N as in normal R as in reverse This function is particularly useful when the camera is ceiling mounted 23 TILT N R Press N or R to change tilting directions of the unit N as in normal...

Page 29: ... be used in future when opening the software 2 Log In User your selected user name and password to log into the client software Be sure to pick English as your language before logging in 3 Add Camera s After logging into the software you will see your Live View page When you first log in there will not be any currently active cameras To add a camera to your software click the icon top right to bri...

Page 30: ...a with any particular computer 3 Live View Like the Client Software the main page of this method will offer a large viewing area This will display the video from the camera you re currently logged in to with various aspect ratio data rate audio on off and streaming settings The play stop button allows users to start and stop live view 4 Capture Hit the button to take a screen capture from the vide...

Page 31: ...n the configuration through Internet Explorer or Client Software This will bring up your camera s feed immediately for viewing 2 Open Broadcaster Software To add a new stream to OBS click the button within the window at the bottom under Sources then choose to add a Media Source Name and create a new Media Source and click OK to continue Open the camera s live feed by de selecting Local File and en...

Page 32: ...ses for interfaces and services In the SYSTEM STATUS menu of the video switcher make sure the DHCP is set to ON Default at ON when done so correctly the IP address will be displayed 5 Download the NETCAM pack on Asystems website under the Download page http www asystems sys com en help downloads First unzip the file and click Yes to install the iNETCAM exe executable file The InstallShield Wizard ...

Page 33: ...tically pop up asking whether you would like to the NETCAM IP address Click Yes and you will be prompted to enter the IP address that is assigned to your MK20HD Plus MK20W in the System Status menu Enter the IP address into the box and you re all set A NETCAM desktop icon will be set after the installation should you need to reset the IP address just simply click on the desktop icon and repeat the...

Page 34: ...080p 25 30 5 Communication Protocol RS422 VISCA LAN Asystems RS422 VISCA LAN Asystems 6 Baud Rate 9600 bps 9600 bps 7 Preset IR Remote Control 9 IR Remote Control 9 8 Power Off Protection Saved scanning or patrol line settings automatically before power off Saved scanning or patrol line settings automatically before power off 9 Speed Matching Slow down camera motion speed while camera zooming in S...

Page 35: ...tion is moved by external force re calibrate pant tilt motors by power off on 6 Incorrect pan or tilt direction Use IR controller to set desired pan tilt direction Normal or reverse 7 Image is upside down Use IR controller In OSD menu to flip the vertical image orientation 8 No Interface video output with computer monitor or TV Use a monitor or TV that supports 1080p30 9 Frame rate is only 25 30fp...

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