Artistic SD-16, User Manual

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Artistic Quilter SD-16 User Manual
We thank you for purchasing this Artistic Quilter machine (the “Product”) and hope you will enjoy it for years to come.
In the event that your Product needs service covered by this warranty, please contact the authorized Artistic Quilter
dealer from whom you purchased it. To locate an authorized Artistic Quilter dealer, please call 1-800-631-0183 ext. 774
or visit our web site at
artisticquilter.com . Your Product was sold with an instruction booklet. To avoid any unnecessary
inconvenience on your part, we suggest that you refer to the instruction booklet before contacting your authorized
Artistic Quilter dealer for service. We also strongly encourage you to register your product on-line at
artisticquilter.com.
Janome America, Inc. warrants that the Product will meet the written specifications of Janome America, Inc., all of which
are within normal industry standards and included in the instruction booklet. This Artistic Quilter warranty is exclusive to
the original purchaser of the Product and is provided in respect of normal household use. Janome America, Inc. warrants
this Product as follows:
(a) 1 Year Limited Warranty - During the first 365 days from date of purchase, Artistic will repair any
manufacturing defect without charge for parts or labor. All subsequent warranties include parts costs only.
(b) 10 year Limited Manufacturer’s Warranty. Artistic warrants the sewing head is free of casting or machining
imperfections causing product failure. This warranty does not extend to mechanical or electronic/electrical
parts, which are covered under a separate warranty, or consequential damage to the head caused by
mechanical or electronic/electrical part failures beyond their warranty period.
(c) 5 year Mechanical Warranty for any mechanical failure within this period, manufacturer will provide free
replacement parts, customer pays for labor and shipping. See warranty exclusions.
(d) 5 year electronic/electrical warranty. The electric/electronic components are warranted to be free from
manufacturing defects for five years from the date of purchase. If any defect is reported within this period,
manufacturer will provide free replacement parts, customer pays for labor and shipping. The 5 year electronic/
electrical warranty will be invalid if the machine is left plugged into a power source when not in use.
The limited warranty stated in sections (b), (c) and (d) above shall be limited solely to the replacement of parts which,
in the opinion of Artistic, are defective in workmanship or material and are returned to Artistic, or an authorized repair
facility, or such other point or place that may be designated by Artistic. All other costs, including cost of freight and
shipment for repair under this warranty, shall be the customer’s costs.
This warranty shall be in force only for the original purchaser.
Machine registration must be completed for warranty to be valid.
Each of the periods described in above shall hereafter be referred to as a “Warranty Period”, together the “Warranty
Periods”.
Irrespective of whether the Product is used commercially or for normal household use, in no event shall this warranty
cover needles, needle plates, bobbin cases, fuses, light bulbs, or belts.
Warranty Exclusions
This warranty is VOID – that is, the Product was purchased without warranty – if you did not purchase it from an
authorized Artistic Quilter dealer within the United States. A list of authorized Artistic Quilter dealers within the United
States is available on our website artisticquilter.com. This warranty will be honored only when the original invoice or sales
receipt (indicating the date of purchase, product type and authorized Artistic Quilter dealer’s name) is presented together
with the defective Product. This warranty will not apply if the serial number on the Product has been altered, deleted,
removed, or is illegible. This warranty covers none of the following: (i) periodic maintenance and repair or replacement of
parts due to normal wear and tear; (ii) postage, shipping and handling costs and all risks to the Product associated with
shipment or transport; (iii) damage resulting from misuse of the Product or failure to provide normal maintenance; (iv)
repairs to the Product done by unauthorized dealers, service providers or the purchaser; (v) damage resulting from the
use of non-Artistic Quilter brand parts, supplies, or accessories; (vi) accidents, lightning, fires, water, power surges, or any
other cause beyond the reasonable control of Janome America, Inc.
Artistic Creative Products
10 Industrial Ave, Suite 2
Mahwah, NJ 07430
ArtisticCreativeProducts.com
800-631-0183 x774
Artistic Quilter Limited Warranty