Fault removal
PlasmaQuant PQ 9000
Edition 05/2014
63
9
Fault removal
9.1
Fault removal
The following chapter describes a number of possible problems that the user can partially
remedy independently. If such problems occur frequently, the service department of Analytik
Jena AG must always be informed.
System monitoring takes place as soon as the PlasmaQuant PQ 9000 is switched on. Any
errors that occur are displayed in a window after start-up.
The user must acknowledge the error messages by clicking on the [OK] button.
ATTENTION! Risk of damage to the device!
If the errors below cannot be remedied using the corresponding fault removal notes, the service
department of Analytik Jena AG must always be informed. This also applies for the repeated
occurrence of individual faults.
Error
code
Error message
3762
3765
3766
3782
3783
3783
Wavelength correction error!
No neon correction peak found!
Correction range exceeded!
No neon peaks found!
Too many neon peaks found!
Cause
Remedy
−
The neon or prism correction is
incorrect
−
Switch the device off and on again
−
In the event of repeated occurrence,
determine which correction is faulty in the
S
PECTROMETER
/
C
ONTROL
window
−
Inform service
5206
Status: One or more safety interlocks are open!
Cause
Remedy
−
There is no cooling water flow
−
The plasma compartment door is open
−
The torch is not in measuring position
−
No Ar gas pressure is present
−
The extraction output is not sufficient
−
The generator has been shut down by
pressing the red plasma deactivation
switch
−
Switch on the recirculating chiller; check
whether the cooling water flow is > 0.85
L/min
−
Close the plasma compartment door
−
Check the torch position
−
Check the Ar gas pressure
−
Check the extraction
−
Reignite the plasma
