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AMX Limited Warranty and Disclaimer

AMX warrants its products to be free of defects in material and workmanship under normal use for three (3) years from 
the date of purchase from AMX, with the following exceptions:

Electroluminescent and LCD Control Panels are warranted for three (3) years, except for the display and touch 
overlay components that are warranted for a period of one (1) year.

Disk drive mechanisms, pan/tilt heads, power supplies, and MX Series products are warranted for a period of one 
(1) year.

AMX Lighting products are guaranteed to switch on and off any load that is properly connected to our lighting 
products, as long as the AMX Lighting products are under warranty. AMX does guarantee the control of dimmable 
loads that are properly connected to our lighting products. The dimming performance or quality cannot be 
guaranteed due to the random combinations of dimmers, lamps and ballasts or transformers.

Unless otherwise specified, OEM and custom products are warranted for a period of one (1) year.

AMX Software is warranted for a period of ninety (90) days.

Batteries and incandescent lamps are not covered under the warranty.

This warranty extends only to products purchased directly from AMX or an Authorized AMX Dealer.

All products returned to AMX require a Return Material Authorization (RMA) number. The RMA number is obtained 
from the AMX RMA Department. The RMA number must be clearly marked on the outside of each box. The RMA is 
valid for a 30-day period. After the 30-day period the RMA will be cancelled. Any shipments received not consistent 
with the RMA, or after the RMA is cancelled, will be refused. AMX is not responsible for products returned without a 
valid RMA number.

AMX is not liable for any damages caused by its products or for the failure of its products to perform. This includes any 
lost profits, lost savings, incidental damages, or consequential damages. AMX is not liable for any claim made by a 
third party or by an AMX Dealer for a third party.

This limitation of liability applies whether damages are sought, or a claim is made, under this warranty or as a tort claim 
(including negligence and strict product liability), a contract claim, or any other claim. This limitation of liability cannot 
be waived or amended by any person. This limitation of liability will be effective even if AMX or an authorized 
representative of AMX has been advised of the possibility of any such damages. This limitation of liability, however, will 
not apply to claims for personal injury.

Some states do not allow a limitation of how long an implied warranty last. Some states do not allow the limitation or 
exclusion of incidental or consequential damages for consumer products. In such states, the limitation or exclusion of 
the Limited Warranty may not apply. This Limited Warranty gives the owner specific legal rights. The owner may also 
have other rights that vary from state to state. The owner is advised to consult applicable state laws for full 
determination of rights.

EXCEPT AS EXPRESSLY SET FORTH IN THIS WARRANTY, AMX MAKES NO OTHER WARRANTIES, 
EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR 
A PARTICULAR PURPOSE. AMX EXPRESSLY DISCLAIMS ALL WARRANTIES NOT STATED IN THIS LIMITED 
WARRANTY. ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED TO THE TERMS OF 
THIS LIMITED WARRANTY.

Summary of Contents for PTE-300

Page 1: ...Operation Reference Guide Camera Controllers PTE 300 Pan Tilt Ethernet Camera Control Head Last Updated 1 10 2008 ...

Page 2: ... or after the RMA is cancelled will be refused AMX is not responsible for products returned without a valid RMA number AMX is not liable for any damages caused by its products or for the failure of its products to perform This includes any lost profits lost savings incidental damages or consequential damages AMX is not liable for any claim made by a third party or by an AMX Dealer for a third part...

Page 3: ... 9 pinouts 8 Installation 9 Overview 9 Mounting the PTE 300 9 Camera Lens Mounting and Balancing 11 Installing the PTE 300 on an WM CAM Wall Mount Bracket 13 Flat Surface 13 Wall Surface 14 Connections and Wiring 16 Wiring the Connectors 16 Camera Control RS 232 DB 9 Port 16 Lens Control HD 15 Port 17 Ethernet RJ 45 Port 18 Power Connector 18 Pan Characteristics 19 Setting the Adjustable Pan Limit...

Page 4: ...rading the PTE 300 Firmware via HyperTerminal 25 Web Configuration Interface 29 Overview 29 Accessing the interface for the first time 29 Telnet Summary 30 Services 31 Changing the Device Name 32 Changing Port Values 32 Changing TCP Keep Alive 32 Setting an Extra Port 33 IP Configuration 34 Setting DHCP Configuration 34 Entering Fixed IP Addresses 35 Security 36 Change Username and Password 37 Rem...

Page 5: ...he same small form factor of control heads capable of supporting 15 pounds or less With built in DDDP technology the AMX NetLinx Controller recognizes the PTE 300 immediately making the device easily identifiable on the network The PTE 300 can be used in VisualArchitect version 1 2 or higher The PTE 300 contains on board intelligence for consistent motion and lens control The PTE 300 Supports Came...

Page 6: ... through the optical axis of the camera Control Panel RS 232 DB 9 connector for camera control HD 15 high density connector for lens control RJ 45 Ethernet port provides 10BaseT communication with the NetLinx Master 2 pin 3 5mm captive screw connector for 24VDC power Enclosure Metal with enamel and anodized matte finish Dimensions Height 6 7 16 16 35cm Depth 6 1 4 15 49cm Weight 11 lbs 4 99 kg Cer...

Page 7: ...eives the preset voltage when a preset is recalled in the positional mode Speed mode moves the lens when the voltage deviates from the center point of its range The farther the voltage moves away from the center point of reference the faster the lens motor moves When the voltage returns to the center point the lens stops wherever it is Pan and Tilt Control Presets and travel limit stops are based ...

Page 8: ...urposes of assisting with installation questions FIG 3 shows the front of the PTE 300 including the camera control and lens control connectors the Ethernet and power connector ports and LEDs and the camera mount as installed and balanced FIG 4 shows the back of the PTE 300 giving measurements and a view of the camera mount and tilt axis FIG 3 PTE 300 Front View FIG 4 PTE 300 Back View ...

Page 9: ... Controller FIG 5 shows the left side of the PTE 300 showing the main access hole see the Joyswitch or Local Control section on page 7 FIG 6 shows the PTE 300 s camera mount and its relationship to the device s tilt hub FIG 5 PTE 300 Left View FIG 6 PTE 300 Camera Mount and Tilt Hub ...

Page 10: ...net Camera Control Head 6 PTE 300 PosiTrack Ethernet Camera Controller FIG 7 provides a top view of the PTE 300 with the front of the unit appearing at the top of the diagram FIG 7 PTE 300 Top View with attached camera mount ...

Page 11: ...s Moving it left and right relative to the top of the device controls pan moving it up and down controls tilt Pressing in the center of the switch puts the joyswitch in lens control mode where moving the joyswitch left and right adjusts zoom and moving the joyswitch up and down adjusts focus Pressing in the center switch again puts it back into pan tilt control mode The PTE 300 will automatically ...

Page 12: ... 19200 and 38400 baud 7 8 or 9 Data bits 1 or 2 Stop bits Even Odd and None parity settings RS 232 Port DB 9 pinouts The following table lists the RS 232 Port DB 9 male pinouts FIG 10 LED1 Signals Flashes Status Once per second Normal operation Network control mode Twice per second Normal operation Local mode Once every 4 seconds Issue Firmware not uploaded and only boot firmware installed FIG 10 ...

Page 13: ... control cables and mounting accessories including the WM CAM PM CAM and TM CAM mounts 2 Locate the external white position markers located on the pan and tilt axis FIG 11 The position markers must align with the pan and tilt axis in order to be considered in the home position Do not mount a PTE 300 in any location where the motion of the camera lens is obstructed by any object Impact or connectio...

Page 14: ...dapter WM CAM Wall Mounting Bracket and PM CAM Flush Ceiling PosiTrack Pedestal Mount FIG 12 Pan Hub Mounting plate dimensions 3 45 87 7mm Camera points this way when the pan drive is in the center of its range of motion Home position Position marker on the outer surface Ø 3 45 87 7 mm 3 00 BHC 76 20 mm Ensure that the external white position marker on the pan drive hub is inside the desired camer...

Page 15: ... the camera mount and the cradle support bracket by removing the two 1 2 screws on the underside of the assembly see FIG 15 using a 3 32 Allen wrench 2 Install the camera alignment peg to the mount at the position that best fits the camera lens 3 Secure the camera lens to the mount at the camera alignment peg with the 1 2 screw and 1 10 thick washer supplied see FIG 15 FIG 14 Tilt Hub dimensions f...

Page 16: ...ical axis intersects the center of the camera s iris as shown in FIG 17 8 Mark the position of the cradle support bracket on the Tilt Hub for later attachment 9 Remove the camera lens and mount piece from the support bracket by unscrewing the two 1 2 screws on the underside of the camera mount 10 Secure the support bracket to the Tilt Hub at the same position marked for the iris alignment on the P...

Page 17: ... Secure the unit to the surface using four 1 4 x 20 machine bolts and lock washers Ensure that the external white position marker on the pan drive hub is inside the desired camera rotation range FIG 18 Pan Hub Mounting plate dimensions underside of PTE 300 units 3 45 87 7mm Camera points this way when the pan drive is in the center of its range of motion Mechanical home position Position marker on...

Page 18: ...ack Ethernet Camera Controller Wall Surface 1 Mount the PTE 300 to a wall surface with the optional WM CAM by drilling six holes according to the mounting dimensions shown in FIG 19 FIG 19 WM CAM mounting plate dimensions front view ...

Page 19: ...4 x 20 machine bolts and lock washers FIG 20 shows a side view of the WM CAM 3 Once the PosiTrack unit is securely attached to the WM CAM mount and balance the camera lens on the PosiTrack unit Refer to the Camera Lens Mounting and Balancing section on page 11 for details FIG 20 WM CAM mounting plate dimensions side view 265 DIA THRU HOLE ACCEPTS PTE 300 BASE 1 75 44 45 MM 18 00 457 2 MM 5 473 139...

Page 20: ... left corner of the PTE 300 FIG 21 Camera Control RS 232 DB 9 Port The RS 232 DB 9 male connector on the PTE 300 connects to the camera head s RS 232 connector The following table shows the DB 9 RS 232 connector wiring diagram Always provide enough cable to accommodate the desired range of motion for the PTE 300 and its camera and lenses Making a service loop in the cable adequate for the full ran...

Page 21: ...nctions Direction Lens function 1 Not used N A None 2 GND Output None ground for power supply 3 Zoom drive Output Zoom motor 4 Focus drive Output Focus motor 5 Iris drive Output Iris motor 6 Zoom speed position Output Zoom positional speed mode 7 Focus speed position Output Focus positional speed mode 8 Iris local auto Output Iris local auto select 9 Iris speed position Output Iris positional spee...

Page 22: ...d GND connections on the 2 pin power connector Use the included 24VDC power supply to power the PTE 300 FIG 24 Ethernet RJ 45 Pinouts and Signals Pin Signals Connections Pairing Color 1 TX 1 1 1 2 Orange White 2 TX 2 2 Orange 3 RX 3 3 3 6 Green White 4 no connection 4 4 Blue 5 no connection 5 5 Blue White 6 RX 6 6 Green 7 no connection 7 7 Brown White 8 no connection 8 8 Brown FIG 23 RJ 45 wiring ...

Page 23: ...n into the NetLinx program as the right pan limit stop The RIGHT limit stop MUST be set at least 25 degrees right of the Home position 4 Pan to both programmed stop positions and ensure the pan limit stops are set correctly Tilt Characteristics The tilt drive is factory set to a maximum tilt range of 90 for a total of 180 Tilt limit stops refer to the vertical range of motion available to the PTE ...

Page 24: ...Installation 20 PTE 300 PosiTrack Ethernet Camera Controller ...

Page 25: ...language allows numbers in the range 1 32 767 for ICSNet NetLinx requires a Device Port System D P S specification This D P S triplet can be expressed as a series of constants variables separated by colons or a DEV structure For example STRUCTURE DEV INTEGER Number Device number INTEGER Port Port on device INTEGER System System the device belongs to The D P S notation is used to explicitly represe...

Page 26: ...vice ID that the PTE 300 COMM module will use to communicate with the main program and User Interface Duet virtual devices use device numbers 41000 42000 3 If a touch panel interface is desired a touch panel file AMX_PTE300 TP4 and module Camera Main axs have been created for testing 4 The Duet PTE 300 module must be included in the program with a DEFINE_MODULE command This command starts executio...

Page 27: ...5 seconds on all of the above except lens personality When presets are recalled a full query is sent to get the current pan tilt focus zoom and iris position for that particular selected preset Since those queries happen right after the new preset has been selected and the device might still be moving and thus not report the latest values please give the device up to 30 seconds for one more query ...

Page 28: ...COMM Module Implementation 24 PTE 300 PosiTrack Ethernet Camera Controller ...

Page 29: ...N as your PC in order to access it Upgrading the PTE 300 Firmware via HyperTerminal 1 In Windows launch the HyperTerminal program select Start Programs Accessories Communications HyperTerminal The initial dialog Connection Description is shown in FIG 26 2 Enter a name for the session in the name field example PTE 300 If you are using Windows 95 98 98 SE Windows 2000 Windows ME Windows NT4 or Windo...

Page 30: ...t the Name for this session is indicated in the title bar of the window 7 Select Transfer Send File to access the Send File dialog FIG 29 Locate and select the firmware file that you want to load on the PTE 300 a Click the Browse button to open the Select File To Send dialog Locate and select the firmware file that you want to load on the PTE 300 SW630_65_A_PTE300_VX_XX KMT FIG 27 HyperTerminal Co...

Page 31: ...uming the transfer is successful The program will display the message Kermit File Sent To PTE300 once the transfer is complete The PTE 300 will automatically reboot itself to initiate the new firmware If the transfer is not successful The status LED on the PTE 300 will display a slow blink In this case check all connections and settings and repeat the process ...

Page 32: ...Upgrading the Firmware 28 PTE 300 PosiTrack Ethernet Camera Controller ...

Page 33: ...d extra port offsets IP Configuration page 34 allows you to enable disable DHCP and specify a static IP address Security page 36 allows you to change the interface username and password and enable remote access to restrict other computers from utilizing the interface Accessing the interface for the first time To access the Web Configuration Interface for the first time enter the PTE 300 s IP addre...

Page 34: ...ebsite Version Shows the current Website version number Firmware Version Shows the current version number of the firmware being used in the interface Hardware Version Shows the hardware version on which the interface is running Ethernet MAC Address Shows the interface s Ethernet MAC address Each interface has a unique MAC address Free Space Remaining Shows how much free space is remaining in the i...

Page 35: ... and read the data from that port The easiest way to do this is to run the Telnet program with port 13 Discard Port This throws away any TCP IP data that is sent to it This is used mostly for speed testing The default port for discard is 9 UDP Serial Port Used for internal use only This MUST be set to 9131 TCP Keep Alive The keep alive mechanism will terminate network connections if a computer is ...

Page 36: ...he appropriate field 2 Click the Change Port Values button 3 Please wait while the system restarts 4 Click the Services link at the top of the Summary page to confirm that the port values were changed Changing TCP Keep Alive You can enable and change various parameters which control the interface s keep alive mechanism The keep alive mechanism will terminate network connections if a computer is no...

Page 37: ...e of 47000 allows the interface also to be accessed at port 47080 If you need to disable this feature just set the extra port value to 0 The extra port value can be used for example in a NAT router to forward TCP IP data in a certain port range to an interface You could set port 47080 to be forwarded to an interface on the local network while the NAT router s web page was externally accessible as ...

Page 38: ...k the Save Settings button If the new parameters are acceptable the new screen will read Restarting Please Wait before moving to the Summary page 3 Click the IP Configuration link at the top of the Summary page to confirm that the DHCP configuration values were changed FIG 33 IP Configuration page IP Configuration DHCP Address The current DHCP address DHCP Gateway The current DHCP gateway address ...

Page 39: ...s not already been selected If DHCP is enabled the Static IP fields will be grayed out and set to zero 2 Enter the new Static IP Address information The factory default Static IP Address for the PTE 300 is 192 168 1 160 3 Enter the new Static IP Gateway information The default Static IP Gateway for the PTE 300 is 192 168 1 2 4 Enter the new Static IP Mask information The default Static IP Mask for...

Page 40: ...irst of four possible remote IP addresses Authorized IP Mask 1 The first of four possible authorized remote IP Mask addresses Authorized Port Number 2 The second of four possible authorized remote port numbers Authorized IP Address 2 The second of four possible remote IP addresses Authorized IP Mask 2 The second of four possible authorized remote IP Mask addresses Authorized Port Number 3 The thir...

Page 41: ... only computers with certain IP addresses can have access to the interface You can set three parameters for each protected port Port Number the number of the port you wish to have protected These port numbers should correspond to the port numbers in the Services web page For example the factory default port of 80 is used for HTTP Access is only restricted for port numbers which are listed here If ...

Page 42: ...Web Configuration Interface 38 PTE 300 PosiTrack Ethernet Camera Controller ...

Page 43: ...Web Configuration Interface 39 PTE 300 PosiTrack Ethernet Camera Controller ...

Page 44: ...registered trademarks of AMX AMX reserves the right to alter specifications without notice at any time It s Your World Take Control 3000 RESEARCH DRIVE RICHARDSON TX 75082 USA 800 222 0193 469 624 8000 469 624 7153 fax 800 932 6993 technical support www amx com ...

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