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Administer Tab
120
NXA-WAPZD1000 ZoneDirector Smart WLAN Controller
Diagnostics
The Diagnostics page allows radio frequency scans and saving of debug information.
Generating a Debug File
If requested to generate and save a debug file:
1.
Go to Administer > Diagnostics.
2.
Select the items under Debug Components as directed by AMX technical support, or check the box next
to Debug Components to select all. (If they are already selected, skip this step.)
3.
If you are instructed to save only log information for a specific AP or client, you can select the check box
next to Debug log per AP’s or client’s mac address, then enter either the MAC address in the adjacent
field.
4.
Click Apply to save your settings.
5.
In the Save Debug Info section, click Save Debug Info.
6.
When the File Download dialog box appears, select Save File, and click OK.
7.
When the Save As dialog box appears, pick a convenient destination folder, type a name for the file, and
click Save.
8.
When the Download Complete dialog box appears, click Close.
After the file is saved, you can email it to the technical support representative.
FIG. 47
Administer Tab - Diagnostics
Administer Tab - Diagnostics
Manual Scan:
Click the
Debug
button to initiate a radio frequency scan
Save Debug Info:
Click the
Save Debug Info
button to generate the debug log file, and
then save it to your computer.
Debug Logs:
Select the particular debug logs to be saved.
AP Logs:
Click the link to view the current AP logs.
Do not start this procedure unless asked to do so by technical support staff.
Summary of Contents for NXA-WAPZD1000
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Page 12: ...viii NXA WAPZD1000 ZoneDirector Smart WLAN Controller Table of Contents ...
Page 16: ...Introduction 12 NXA WAPZD1000 ZoneDirector Smart WLAN Controller ...
Page 130: ...Blocking Client Devices 126 NXA WAPZD1000 ZoneDirector Smart WLAN Controller ...
Page 146: ...Smart Mesh Networking Best Practices 142 NXA WAPZD1000 ZoneDirector Smart WLAN Controller ...
Page 153: ...Troubleshooting 149 NXA WAPZD1000 ZoneDirector Smart WLAN Controller ...