Installation and Setup
62
Enova Digital Media Switchers - Hardware Reference Manual
Video and Audio Troubleshooting
HDCP video output – page 104
Audio, EDID / support / problems / solutions – page 105
AMX Software Troubleshooting
NetLinx Studio connection – page 202
System Configuration interface setup – page 57
Communication and/or control problems (PRD mode) – page 61
System Configuration interface proxy settings – page 243
DGX Configuration Software – page 298
Contacting Technical Support
If this manual has not satisfactorily answered your questions regarding the Enova DGX Switcher or the system is not
operating as expected, please contact your AMX representative or technical support. Have the serial numbers for your
system and any applicable AMX accessory devices ready (the numbers are normally located on the rear of the enclosure
or accessory devices).
We recommend recording your system’s serial numbers in an easily accessible location.
AMX Contact Information
3000 Research Drive, Richardson, TX 75082
800.222.0193
469.624.8000
Fax 469.624.7153
Technical Support 800.932.6993
www.amx.com