AMX Codec Master Control System, Instruction Manual

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VClink Codec Master Control System Technical Support 81
Technical Support
Overview
Before calling AMX for assistance, check your AXlink, power, and cable con-
nections, and the integrity of your software operating system. Reload the soft-
ware to see if something in the program is causing the problem. If the problem
is not resolved, reload the program from a new copy of your master disk. If you
still have a service problem, refer to the list shown in Figure 59 and map
(Figure 60) to determine your team. Then, call your AMX Support Team for
technical assistance.
Sales and support team telephone numbers
Team Telephone number
Central 800/85-AMX-85 (800/852-6985)
East 800/75-AMX-75 (800/752-6975)
International +(1) 972-907-6247
Special Projects 800/45-AMX-45 (800/452-6945)
Synergy 800/95-AMX-95 (800/952-6995)
Technical Support 800/93-AMX-93 (800/932-6993)
West 800/55-AMX-55 (800/552-6955)
West
Central
East
Figure 59
Sales and support team tele-
phone numbers
Figure 60
Sales and support team map