30
PIX-25
For error messages
Pr E 01
through
Pr E 04
, unplug the clock before
checking to see that the carriage is not stuck or jammed. Also, check to see
that the ribbon cables are in good condition. After clearing any jams, plug
the clock back in. Contact us at
1-800-253-9836
if you need assistance.
Table: Error Messages
Error
Cause
Solution
Er 01
Home Position
Error, Carriage
Stuck.
Unlock cover and remove. Set PIX-25 on its
side with the ribbon side up. Press the
Reset
button to reset the printer carriage and blow
air into the printer platen (see
Error!
eference source not found.
on page 2-23)
to remove or dislodge jammed objects (i.e.,
staples).
Er 02
DOT Timing
Sensor Error,
Carriage
Stuck.
Unlock cover and remove. Set PIX-25 on its
side with the ribbon side up. Press the
Reset
button to reset the printer carriage and blow
air into the printer platen (see
Error!
eference source not found.
on page 2-23)
to remove or dislodge jammed objects. If the
error reoccurs, check the wires and cables to
verify all components are connected properly.
Er 03
Home Position
Sensor.
Unlock cover and remove. Press the
Reset
button to reset the printer carriage and the
time should reappear on the display. Try to
stamp a card again so you can hear the
machine attempting to stamp.
Er 04
Carriage
Stuck.
User has configured clock for symbol printing
without entering a symbol for line 1 or line 2.
Select predefined print format or re-configure
symbol printing.
Er 05
General Print
Error.
User has configured clock for symbol printing
with more than the allowed number of dots per
line. This error could also occur with a pre-
defined print format and overwriting print
minutes/year format. To correct the problem,
select a pre-defined print format or enter less
than 160 dots per line. If this error occurs the
clock will ignore the print request and display
the error. Press reset or reset power.
Er 06
Daylight
Saving Time
Program Error.
User has attempted to get into the Program
mode during the Daylight Saving changeover
one-hour lockout. Wait one hour to program
the clock
: 866-487-4751
VISIT: WWW.TIMECLOCKEXPERTS.COM