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Alvarado SU4500, User Manual

The Alvarado SU4500 is a state-of-the-art security turnstile system designed to provide access control in high-traffic areas. For easy setup and operation, make sure to download the user manual for free from manualshive.com. This manual will guide you through installation, configuration, and troubleshooting of the SU4500.

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Supervisor 4500 User Guide

Page 49                            For Assistance: [email protected]  +1 (909) 591-8431 

PUD4386R1-1

Troubleshooting (cont.)

Digital Position Encoder

Digital Position Encoder

Fig. 29

Fig. 29  

Motor Controller Board Fuses

Motor Controller Board Fuses

Fig. 30

Fig. 30  

Digital 

Position 

Encoder

Lock 

Tabs

1

2

3

FUSES

1) 24VDC 6.3A      2) 12VDC 2A  3) 5VDC 3A

Summary of Contents for SU4500

Page 1: ...ny Inc 12660 Colony Street Chino CA 91710 Phone 1 909 591 8431 Fax 1 909 628 1403 support alvaradomfg com www alvaradomfg com PUD4386R1 1 SUPERVISOR 4500 SU4500 Optical Turnstile with Bi directional M...

Page 2: ...This page intentionally left blank...

Page 3: ...ffic and Smart Use of Passage Modes 16 User Status Display 18 Open Close Status Light 19 Operational Sounds 20 SU4500 Operation 22 Powering On Off 22 User Instructions 23 Turnstile Operations 25 I O C...

Page 4: ...s former tout le personnel qui utilisera le tourniquet selon la bonne m thode de fonctionnement De plus bien former les nouveaux utilisateurs leur int gration au syst me NE PAS utiliser des pi ces ne...

Page 5: ...em integrators responsible for the product the facility access system and the employees vendors and invitees that will use the equipment on a day to day basis As owner or caretaker of the equipment it...

Page 6: ...User Guide Fig 1 Fig 1 SU4500 Components Exterior View SU4500 Components Exterior View B SU5000 Overview The SU4500 is an optical turnstile that provides bi directional access control in conjunction...

Page 7: ...Secondary side of the turnstile Infrared receiver sensors are on the Main side of the turnstile Operational sensors have multiple purposes These include the detection and monitoring of users as they e...

Page 8: ...or 4500 User Guide Page 8 For Assistance support alvaradomfg com 1 909 591 8431 PUD4386R1 1 I J K Fig 2 Fig 2 Cabinet Interior Main Cabinet Cabinet Interior Main Cabinet SU4500 Components Interior Vie...

Page 9: ...ips The main turnstile controller houses the CPU unit and various hardware ports such as USB Ethernet and HDMI Motor Controller Board Each turnstile has two motor controller boards Each motor controll...

Page 10: ...ide Unsecured Side Secondary Cabinet Main Cabinet Power Key Switch The center portion of the Secondary Cabinet contains a motor and motor controller board safety sensor transmitters and one moving bar...

Page 11: ...386R1 1 Secondary Cabinet Center Cabinet Main Cabinet Main Side Secondary Side Secured Side Unsecured Side Power Key Switch Power Key Switch SU4500 Cabinets cont Fig 4 Fig 4 Multi Lane Configuration M...

Page 12: ...ized barrier widths to create both 28 and 36 lanes Fig 5 shows a multi lane configuration with a 36 passage width on left and 28 passage width on right Center Cabinet Combination 36 28 Widths Secured...

Page 13: ...ations is available The baseplate is powder coated black with a black non slip coating in the passageway area The baseplate includes enclosed cable runs and eliminates the need for trenching or stubbi...

Page 14: ...nistrator There are two types of interfaces to allow an access control system to operate with the SU4500 Dry Contacts Single passage activation and the various other inputs and outputs available to fr...

Page 15: ...time 6 second default has expired Free Passage Mode In Free Passage mode an access control authorization signal is not required for a user to pass through the turnstile Barriers are closed until a us...

Page 16: ...thod is ideal for facilities that do not require changing passage mode configurations throughout the day This is the most common method used by our customers Instructions for wiring to the I O control...

Page 17: ...stop For higher level traffic applications and where there are multiple turnstiles at an entry point faster throughput can often be achieved by closing one direction of passage on select turnstiles a...

Page 18: ...User Status Display User Status Display Flashing User Status Icon Indicates 10A An illuminated amber light means the turnstile is ready for card presentation 10B An illuminated green light indicates p...

Page 19: ...e following manner Open Close Light Indicates 11A An illuminated green bar indicates the turnstile is open for use The bar remains green when a valid card input is received 11B An illuminated red bar...

Page 20: ...ction Bad card access denied in the exit direction extdenied wav Unauthorized Presence Entry Direction User entered the turnstile in the entry direction without presenting card entuauth wav Unauthoriz...

Page 21: ...been forced open breakaway wav Barrier Impact Barriers encountered an object when moving impact wav Barrier Held Open Barriers remained open beyond the allotted time default is 12 seconds panellinger...

Page 22: ...omplete 2 After the power up sequence has completed the SU4500 will enter the previously configured passage modes or the passage modes currently defined in GateKeeper As noted previously passage mode...

Page 23: ...ent the card to the turnstile by placing it in the center of the card read area shown in Fig 13 Card read range varies from reader to reader A best practice is to physically touch the card to the card...

Page 24: ...at they do not have to wait for the barriers to close before presenting credentials The turnstile will stack activations and will process additional activations when barriers are opening all the way o...

Page 25: ...Entry chime sounds Green LED illuminates on the entry side User Status Light Barriers move to the entry open position and close upon passage completion YES The user presents invalid credentials and or...

Page 26: ...turnstile one card per second The turnstile stacks the activations and processes users as fast as they can walk through the turnstile Authorized Entry chime sounds for each activation Green LED illumi...

Page 27: ...le from the secured side When the barriers move to the open position an unauthorized user performs an entry passage from the unsecured side When the unauthorized user enters the turnstile from the uns...

Page 28: ...t flashes red The Unauthorized Exit Passage alarm sounds for 4 seconds YES User pushes on the barriers until they break away After the barriers break away Unauthorized Entry alarm sounds Red LED flash...

Page 29: ...r status display Entry side Open Closed Light flashes red NO Barriers do not open after the turnstile is activated from the exit side due to an object or user detected in the entry side of the turnsti...

Page 30: ...s Lights Both Open Closed Lights flash red YES Object is blocking the exit side operational sensors for 15 seconds or longer Exit Blocked Sensor alarm sounds Red LED flashes on the both User Status Li...

Page 31: ...omer Use Access control system outputs that require a ground return are connected to these inputs PIN 2 ENTACC PIN 9 EXTACC Card Accept Description Receipt of an input contact opens the barriers for a...

Page 32: ...Description Receipt of an input contact places the turnstile in Free Passage mode in the exit direction Purpose and Customer Use These inputs can be used if the customer desires to change passage mod...

Page 33: ...esk using a key switch or button PIN 18 EMROVR Emergency Override Description Receipt of an input contact or removal of a contact places the turnstile in Emergency Override mode Purpose and Customer U...

Page 34: ...erated when a user completes an authorized passage in the appropriate direction This signal is generated when a passage occurs after receipt of an ENTACC EXTACC signal after receipt of an ENTOVR EXTOV...

Page 35: ...the turnstile too far before presenting their credentials or by users presenting their credentials and entering the passage area before the access system sends an authorization signal to the turnstil...

Page 36: ...open past the defined DHO time One example of when this might occur would be if a sensor in the closing path of the barriers were blocked after opening In this case for safety reasons the barriers wil...

Page 37: ...e facility network if networked or 2 via a local laptop computer connected directly to the turnstile if not networked Keep in mind that newly installed turnstiles that will be networked must first be...

Page 38: ...or greater WebDeploy 3 0 or greater Installing UltraVNC Viewer 1 Insert the File Management USB into the computer 2 Navigate to X File Management Utility UltraVNC Software 3 Double click the UltraVNC...

Page 39: ...00 Installation Instructions Connecting a Laptop Directly to the Turnstile 1 Locate the Ethernet extension cable tucked in the base of the Main center cabinet Fig 18 2 Connect the Ethernet cable from...

Page 40: ...e connecting computers IP address is set to the same range 1 Launch UltraVNC Viewer 2 Enter the turnstile IP address in the VNC Server field Fig 19 If this is a newly installed or non networked turnst...

Page 41: ...assword at the VNC Authentication window Fig 20 5 Click the Log On button 6 Upon password verification the SU4500 desktop will appear onscreen Fig 21 Communication with the turnstile is now establishe...

Page 42: ...should be set for your local time To set the time follow the instructions below 1 Double click the time display in the bottom right corner of the SU4500 desktop to bring up the Date Time Properties wi...

Page 43: ...er Guide Page 43 For Assistance support alvaradomfg com 1 909 591 8431 PUD4386R1 1 Setting the Local System Time cont Fig 24 Saving the Registry Saving the Registry 4 Click Start click Programs and cl...

Page 44: ...e the SU5000 s IP address into the address bar and press Enter The default IP address is 192 168 0 100 3 Enter admin into the User Name field and alvarado into the Password field Click Log In Fig 25 4...

Page 45: ...6 Wait for the Gateway to finish resetting If the new IP address is on the same subnet as it was before you will go back to the Network Configuration page Otherwise you will lose connection to the Re...

Page 46: ...inless steel cleaner ALWAYS POLISH IN THE DIRECTION OF THE GRAIN 2 Color powder coat finished cabinet surfaces may be cleaned using a soft damp cloth Any deep scratched in this type of finish should b...

Page 47: ...for trash or other debris that may impede traffic or be a safety hazard 4 Test Activation Activate the turnstile and complete a passage in both the entry and exit directions 5 Unsafe to Open Entry Uns...

Page 48: ...me position must be reset PRIOR to power cycling the turnstile Blown 24VDC fuse on the motor controller board Locate the motor controller board fuses Fig 30 Using a multimeter check the 24VDC 6 3A fus...

Page 49: ...com 1 909 591 8431 PUD4386R1 1 Troubleshooting cont Digital Position Encoder Digital Position Encoder Fig 29 Fig 29 Motor Controller Board Fuses Motor Controller Board Fuses Fig 30 Fig 30 Digital Pos...

Page 50: ...n receipt of a fire alarm the barriers open towards the exit direction to permit free egress in an emergency No Barrier Mode Barrier free operation valid credentials required to gain access Activate T...

Page 51: ...figured from the utility by clicking on the image there are 8 LED groups that can be configured Fig A1 a Select if you are configuring a turnstile equipped with Dynamic Lighting 1 2 3 4 5 6 7 8 1 2 3...

Page 52: ...lette Transition The method of switching between colors Click the Help button for a list of transitions available Transition Delay ms The time between color changes measured in milliseconds Due to the...

Page 53: ...econdary LED Group 2 so that the unsecured side of the turnstile looks identical 5 Once done configuring the LED group click save at the bottom of the screen The LED Configuration Utility home screen...

Page 54: ...nter the turnstile IP address in this format IPaddress Fig 4 If prompted for credentials use User admin Password alvarado 8 Once logged in navigate to this folder location turnstileIP FlashDisk SU4500...

Page 55: ...r Guide Page 55 For Assistance support alvaradomfg com 1 909 591 8431 PUD4386R1 1 Revision Date Author Description 1 0 6 7 19 C Maynez Original document creation 1 1 6 26 20 C Maynez Terminology updat...

Page 56: ...2016 Alvarado Manufacturing Company Inc This work may not be reproduced published or redistributed in whole or in part without the express prior written permission of Alvarado...

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