Allied Telesis AT-ANC10S/4 Installation Manual Download Page 62

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Chapter 5: Installing the Windows Drivers

To perform a silent uninstall from any folder, enter:

msiexec /x "{F0DA8A3F-1457-419E-96F4-235DD3EF41E1}" /
qn

Note

The hexadecimal number above may differ from your current
installer. Check the Key name in HKLM\Software\Microsoft\

Windows\CurrentVersion\Uninstall for the correct hexadecimal
number.

Performing a Silent Reinstall

To perform a silent reinstall of the same installer, enter:

setup /s /v"/qn REINSTALL=ALL"

Note

Use REINSTALL switch only if the same installer is already installed
on the system. If you are upgrading an earlier version of the installer,
use setup /s /v/qn as described above.

Summary of Contents for AT-ANC10S/4

Page 1: ...613 002022 Rev A ANC10S Series 10 Gigabit Network Interface Cards AT ANC10S 2 AT ANC10S 4 Installation Guide...

Page 2: ...espective owners Allied Telesis Inc reserves the right to make changes in specifications and other information contained in this document without prior written notice The information provided herein i...

Page 3: ...s with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device must not cause harmful interference and 2 this device must accept any interference received including...

Page 4: ...4 RFI Emissions FCC Class B EN55022 Class B VCCI Class B C TICK CE Immunity EN55024 Electrical Safety EN60950 1 TUV UL 60950 1 CULUS Laser Safety EN60825...

Page 5: ...ed Safety Statements Important The symbol indicates that a translation of the safety statement is available in a PDF document titled Translated Safety Statements on our web site at www alliedtelesis c...

Page 6: ...6...

Page 7: ...35 Installing SFP Transceivers in the AT ANC10S Adapters 39 Chapter 3 Installing Broadcom Boot Agent Driver Software 41 Overview 42 Setting Up MBA in a Client Environment 43 Enabling the MBA Driver 43...

Page 8: ...Checking NET Framework Requirements 90 Using the Installer 91 Using the Silent Install Option 91 Modifying Management Applications 94 Repairing Management Applications 95 Removing Management Applicati...

Page 9: ...AT ANC10S 2 and AT ANC10S 4 Adapters Installation and User s Guide 9 Appendix B Cleaning Fiber Optic Connectors 125 Using a Cartridge Type Cleaner 126 Using a Swab 128...

Page 10: ...Contents 10...

Page 11: ...t 38 Figure 13 Broadcom NetXtreme II Driver Installer InstallShield Wizard Page 57 Figure 14 License Agreement Page 58 Figure 15 Ready to Install the Program Page 59 Figure 16 InstallShield Wizard Com...

Page 12: ...List of Figures 12...

Page 13: ...ersions of Microsoft Windows 54 Table 7 Advanced Features in Microsoft Windows Supported by the AT ANC10S 2 and AT ANC10S 4 Adapters 66 Table 8 Advanced Features in Microsoft Windows 71 Table 9 Linux...

Page 14: ...List of Tables 14...

Page 15: ...instructions on how to install and configure the Allied Telesis AT ANC10S 2 and AT ANC10S 4 adapters The Preface discusses the following topics Safety Symbols Used in this Document on page 16 Contact...

Page 16: ...aution Cautions inform you that performing or omitting a specific action may result in equipment damage or loss of data Warning Warnings inform you that performing or omitting a specific action may re...

Page 17: ...tickets to learn about RMAs and to contact Allied Telesis technical experts USA and EMEA phone support Select the phone number that best fits your location and customer type Hardware warranty informa...

Page 18: ...Preface 18...

Page 19: ...T ANC10S 2 and AT ANC10S 4 Adapters This chapter provides an introduction to the Allied Telesis AT ANC10S 2 and AT ANC10S 4 network adapters and discusses the following topics Functional Descriptions...

Page 20: ...and to boost server CPU processing performance and memory utilization while alleviating I O bottlenecks The basic characteristics of the adapters are listed in Table 1 Note The maximum operating dista...

Page 21: ...P modules that operate at 10 Gbps in full duplex mode You cannot change the speed or duplex mode of the transceiver slots The maximum operating distance of an SFP slot will vary depending on the SFP t...

Page 22: ...mode of the transceiver slots The maximum operating distance of an SFP slot will vary depending on the SFP Table 2 Network Link and Activity LEDs Port LED LED State Network State ACT LED Off The slot...

Page 23: ...an PCIe x8 motherboard bus connector Figure 3 AT ANC10S 4 Adapter AT ANC10S 4 Adapter Physical Description The faceplate on the AT ANC10S 4 adapter shown in Figure 4 has four slots for SFP transceive...

Page 24: ...02 3ad teaming Adaptive Interrupt Frequency The adapter driver intelligently adjusts host interrupt frequency based on traffic conditions to increase overall application throughput When traffic is lig...

Page 25: ...s have software support for the following operating systems Microsoft Windows Server 2008 32 bit and 64 bit extended Microsoft Windows Server 2008 R2 Microsoft Windows Server 2012 and 2012 R2 Microsof...

Page 26: ...Chapter 1 Introducing the AT ANC10S 2 and AT ANC10S 4 Adapters 26...

Page 27: ...the following topics Reviewing the Contents of Your Shipment on page 28 Reviewing Safety Precautions on page 30 Pre Installation Checklist on page 32 Installing the Standard Bracket on the AT ANC10S 2...

Page 28: ...talled low profile bracket and a standard bracket Refer to Figure 5 Figure 5 Package Contents of the AT ANC10S 2 Adapter The AT ANC10S 4 adapter comes with only the standard bracket which is pre insta...

Page 29: ...and User s Guide 29 Inform your network supplier of any missing or damaged items If you need to return the adapter you must pack it in the original or equivalent packing material or the warranty will...

Page 30: ...by Product Name box and then click Find to view the current list of documents Warning This is a Class 1 Laser product L1 Warning The fiber optic ports contain a Class 1 Laser device When the ports ar...

Page 31: ...f and to prevent damage to the system components Remove any metallic objects or jewelry from your hands and wrists Make sure to use only insulated or nonconducting tools Verify that the system is powe...

Page 32: ...own 3 When the system shutdown is complete power OFF and unplug the power cord 4 Holding the adapter card by the edges remove it from its shipping package and place it on an antistatic surface 5 Check...

Page 33: ...ket perform the following procedure Note The AT ANC10S 4 adapter comes with the standard bracket pre installed It does not come with a low profile bracket because it cannot be installed in a computer...

Page 34: ...Chapter 2 Installing the Hardware 34 Figure 8 Installing the Standard Bracket...

Page 35: ...and AT ANC10S 4 adapters require a PCIe x8 PC To install the adapter do the following 1 Review the Pre Installation Checklist on page 32 and Reviewing Safety Precautions on page 30 Before installing...

Page 36: ...PCIe slot and remove the faceplate Note If you cannot locate or do not know how to find an appropriate PCIe slot refer to the documentation that came with your system Keep the faceplate in a safe pla...

Page 37: ...damage to the card 5 Applying even pressure at both corners of the card push the adapter card until it is firmly seated in the appropriate PCIe slot Refer to Figure 11 Make sure the card is securely...

Page 38: ...38 Figure 12 Securing the Adapter with a High profile Bracket 7 Replace the system s cover and secure it with the screws removed in step 2 8 Go to Installing SFP Transceivers in the AT ANC10S Adapters...

Page 39: ...e The connector on the fiber topic cable should fit snugly into the port on the adapter and the tab should lock the connector into place Do not remove the dust cover from a fiber optic port until you...

Page 40: ...Chapter 2 Installing the Hardware 40...

Page 41: ...apter provides information about how to install the Broadcom Boot Agent Driver Software and discusses the following topics Overview on page 42 Setting Up MBA in a Client Environment on page 43 Setting...

Page 42: ...A module has been tested successfully in the following environments Linux Red Hat PXE Server Broadcom PXE clients are able to remotely boot and use network resources NFS mount and so forth as well as...

Page 43: ...er on the system with the card installed 2 When prompted enter CTRL S to enter the NIC setup menu 3 Set the pre boot to None Note If you set PXE to None on all the ports on the adapter you will not be...

Page 44: ...nd initial ram disk initrd which are located on the Red Hat disk 1 images pxeboot vmlinuz images pxeboot initrd img Refer to the Red Hat documentation for instructions on how to install PXE Server on...

Page 45: ...ling the Linux Drivers The procedures in this chapter explain how to install the Linux drivers for the adapters This chapter discusses the following topics Overview on page 46 Installing Linux Driver...

Page 46: ...els Packaging The Linux driver is released in the packaging formats shown in Table 4 The NetXtreme2 package contains the bnx2x 10 Gb network adapter and drivers for source RPM and compressed tar Ident...

Page 47: ...Source RPM Package To install the Source RPM Package do the following 1 Enter the following command rpm ivh netxtreme2 version src rpm 2 Change the directory to the RPM path and build the binary drive...

Page 48: ...e the network protocol and address refer to the documentation provided with your operating system Building the Driver from the Source TAR File This procedure describes how to build the bnx2x Linux dri...

Page 49: ...e 49 Unloading the Driver from a TAR Installation on page 49 Unloading the Driver from an RPM Installation This section describes how to unload or remove a Linux driver from an RPM installation Note O...

Page 50: ...hwdata pci ids cp usr share hwdata pcitable usr share hwdata old pcitable cp usr share hwdata pcitable new usr share hwdata pcitable Network Installations For network installations through NFS FTP or...

Page 51: ...uses legacy INTx mode To set the bnx2x driver enter one of the following insmod bnx2x ko disable_msi 1 or modprobe bnx2x disable_msi 1 Checking the bnx2x Driver Defaults The bnx2x driver default value...

Page 52: ...a channel bonding interface For more information see the Channel Bonding information in your operating system documentation Statistics You can view detailed statistics and configuration information us...

Page 53: ...Systems supported by the AT ANC10S 2 and AT ANC10S 4 adapters In addition it describes how to display and change adapter properties including power management options This chapter discusses the follo...

Page 54: ...indows supported by the adapters Table 6 Supported Versions of Microsoft Windows Version of Microsoft Windows Operating System AT ANC10S 2 and AT ANC10S 4 Windows Vista 32 64 Windows 7 32 64 Windows S...

Page 55: ...s a graphical interactive mode The Silent Installation is a command line interface for unattended installation See the following sections Using the Installer on page 56 Using Silent Installation on pa...

Page 56: ...d to install the driver Do not use any Microsoft Windows wizards to install the driver All wizards and informational boxes should be closed or cancelled before running the installer The Installer has...

Page 57: ...T ANC10S 4 Adapters Installation and User s Guide 57 Figure 13 Broadcom NetXtreme II Driver Installer InstallShield Wizard Page 2 Click Next to continue The License Agreement Page is displayed See Fig...

Page 58: ...rs 58 Figure 14 License Agreement Page 3 After you review the license agreement click I accept the terms in the license agreement and then click Next to continue The Ready to Install the Program Page...

Page 59: ...NC10S 2 and AT ANC10S 4 Adapters Installation and User s Guide 59 Figure 15 Ready to Install the Program Page 4 Click Install The InstallShield Wizard Completed Page is displayed See Figure 16 on page...

Page 60: ...mand line silent mode which allows for unattended installation This section discusses the various ways to perform a silent installation on all of the Windows Operating Systems supported by the AT ANC1...

Page 61: ...nd Creating a Log File To perform a silent install and create a log file at f 1testlog txt enter setup s v qn L f 1testlog txt Performing a Silent Upgrade To perform a silent upgrade from within the i...

Page 62: ...ller Check the Key name in HKLM Software Microsoft Windows CurrentVersion Uninstall for the correct hexadecimal number Performing a Silent Reinstall To perform a silent reinstall of the same installer...

Page 63: ...llback feature is used on one of the individual components Therefore Allied Telesis recommends that changes to driver versions be made only through the use of a driver installer To remove the device d...

Page 64: ...Chapter 5 Installing the Windows Drivers 64...

Page 65: ...vanced Tab Although the default values of the Advanced Properties are appropriate in most cases you can change any of the available options to meet the requirements of your system This chapter discuss...

Page 66: ...RX and TX Enabled RX Enabled TX Enabled Auto Disabled RX and TX Enabled RX Enabled TX Enabled Interrupt Moderation Disabled Enabled Disabled Enabled Disabled Enabled Jumbo Packet 1514 4088 9014 9614...

Page 67: ...n Offload IPv6 Not supported Not supported Not supported TCP UDP Checksum Offload IPv4 Disabled RX and TX Enabled RX Enabled TX Enabled Disabled RX and TX Enabled RX Enabled TX Enabled Disabled RX and...

Page 68: ...the Advanced Tab in Windows Server 2008 or Windows Server 2008 R2 on page 68 Selecting the Advanced Tab in Windows Server 2012 on page 69 Selecting the Advanced Tab in Windows Server 2008 or Windows S...

Page 69: ...splayed 4 Right click on the BCM57810NetXtreme II 10 GigE adapter The adapter window is displayed 5 Select the Advanced tab Selecting the Advanced Tab in Windows Server 2012 To access the Advanced Tab...

Page 70: ...layed See Figure 20 Figure 20 Windows Server 20112 Run Window 3 Enter the following command in the Run window mmc devmgmt msc The Device Manager window is displayed See Figure 18 on page 69 4 Expand t...

Page 71: ...for task offload capabilities when using Hyper V Virtualized Network HVN functions 1 In Microsoft Windows right click the Network Adapter in Network Connections and then click Properties 2 Click the...

Page 72: ...frames This property is only available for the ANC10S network adapters Frame size is set at 1500 bytes by default To increase the size of the received frames raise the byte quantity in 500 byte increm...

Page 73: ...bles receive TCP IP UDP checksum offload Tx Enabled Enables transmit TCP IP UDP checksum offload Tx Rx Enabled default Enables transmit and receive TCP IP UDP checksum offload None Disables checksum o...

Page 74: ...When you enable the Large Send Offload property the TCP segmentation can be done by the network adapter The default setting for this property is Enabled This property is only available for the ANC10S...

Page 75: ...ess include the following The range is 00 00 00 00 00 01 to FF FF FF FF FF FD Do not use a multicast address least significant bit of the high byte 1 Do not use all 0s or all Fs 1 In Microsoft Windows...

Page 76: ...as voice or video and to control the impact of latency insensitive traffic such as bulk data transfers 1 In Microsoft Windows right click the Network Adapter in Network Connections and then click Pro...

Page 77: ...IP need only look at one header for the entire sequence 1 In Microsoft Windows right click the Network Adapter in Network Connections and then click Properties 2 Click the Configure button and then th...

Page 78: ...soft Windows right click the Network Adapter in Network Connections and click Properties 2 Click the Configure button and then the Advanced tab 3 Set the desired SRIOV value Starting RSS CPU Specifies...

Page 79: ...gure button and then the Advanced tab 3 Set the desired TCP UDP Checksum Offload IPv4 value TCP UDP Checksum Offload IPv6 Normally the checksum function is computed by the protocol stack When you sele...

Page 80: ...roperty defines whether the device has enabled or disabled the virtual machine queue VMQ feature 1 In Microsoft Windows right click the Network Adapter in Network Connections and then click Properties...

Page 81: ...e a PC or a network Both CIM and SNMP are supported on the Windows Server 2008 Windows Server 2008 R2 and Windows Server 2012 Operating Systems The CIM standard defines managed elements and the SNMP s...

Page 82: ...rom other vendors The BRCM_ExtraCapacityGroup class provides team configuration for the Broadcom Advanced Server Program BASP Current implementation provides team information and information about phy...

Page 83: ...raries By default the Broadcom Advanced Control Suite utility does not load the CIM libraries You need to select this option To load the CIM libraries on your PC do the following 1 Download the BACS u...

Page 84: ...CIM Option Window 4 Select CIM Provider 5 Select one of the following This feature will be installed on local hard drive This feature and all subfeatures will be installed on local hard drive 6 Click...

Page 85: ...s are not monitored The BASP configuration data includes information such as team IDs physical virtual VLAN team adapter IDs physical virtual VLAN team adapter descriptions and the MAC addresses of th...

Page 86: ...w monitoring of the information listed above See the following procedure The monitored workstation requires the installation of the Broadcom Extended Information SNMP extensible agent bcmif dll and re...

Page 87: ...displayed See Figure 21 Figure 22 BACS SNMP Option Window 5 Select one of the following This feature will be installed on local hard drive This feature and all subfeatures will be installed on local...

Page 88: ...Chapter 7 Installing CIM and SNMP for Manageability 88...

Page 89: ...ment applications as well as procedures instructions This chapter discusses the following topics Installing Broadcom Advanced Control Suite 4 and Related Management Applications on page 90 Modifying M...

Page 90: ...ver Program SNMP Installs the Simple Network Management Protocol subagent CIM Provider Installs the Common Information Model provider Note Ensure that the Broadcom network adapter s is physically inst...

Page 91: ...e agreement click I accept the terms in the license agreement and then click Next to continue 4 Select the features you want installed If you receive a warning regarding NET Framework then press OK to...

Page 92: ...suppress the reboot enter setup s v qn REBOOT ReallySuppress Performing a Silent Install and Creating a Log File To perform a silent install and create a log file enter setup s v qn L f ia32 1testlog...

Page 93: ...e BACS help file and must be included when installing the BACS feature Use ADDSOURCE to include any of the features listed below setup s v qn ADDSOURCE BACSi32 CHM32 BASPi32 SNMPi32 CIMi32 Performing...

Page 94: ...or Remove Programs 2 Click Broadcom Management Programs and then click Change 3 Click Next to continue 4 Click Modify to change program features 5 Click Next to continue 6 Click on an icon to change...

Page 95: ...tall the management applications do the following 1 In Control Panel double click Add or Remove Programs 2 Click Broadcom Management Programs and then click Change 3 Click Next to continue 4 Click Rep...

Page 96: ...ment Applications To remove all management applications do the following 1 In Control panel double click Add or Remove Programs 2 Click Broadcom Management Programs and then click Remove 3 Reboot your...

Page 97: ...es on page 103 Solving Broadcom Boot Agent and Broadcom Advanced Server Program BASP Issues on page 106 Solving Miscellaneous Issues on page 108 Within the chapter there are several references to the...

Page 98: ...ternal and external diagnostics where packet information is transmitted across the physical link For instructions and information on running tests in an MS DOS environment see Chapter 10 User Diagnost...

Page 99: ...AT ANC10S 2 and AT ANC10S 4 Adapters Installation and User s Guide 99 Checking Port LEDs To check the state of the network links and activities on the ports refer to Table 2 on page 22...

Page 100: ...ation settings and change them if they are in conflict with another device Verify that your server is using the latest BIOS Try inserting the adapter in another slot If the new position works the orig...

Page 101: ...latforms Note When using forced link speeds verify that both the adapter and the switch are forced to the same speed Windows In the Windows platforms use the ping command to test network connectivity...

Page 102: ...thernet interface is up and running on a Linux platform run ifconfig to check the status of the Ethernet interface In addition you can enter the netstat i command to check the statistics on the Ethern...

Page 103: ...that is bound to a virtual network should not be configured for VLAN tagging through the driver s advanced properties Instead Hyper V should manage VLAN tagging exclusively Since Hyper V does not sup...

Page 104: ...do not work This is a limitation of Hyper V because this system does not support CO and LSO in an IPv6 network To successfully perform VLAN tagging for both the host parent partition and the guest ch...

Page 105: ...d cat bxnd52x sys bxndcox dll bxdiag cat bxdiag inf bxdiagx sys wdfcoinstaller01005 dll and wUDFUpdate_01005 dll Windows Server x64 bxvbd inf bxvbda sys bxvbd cat bxnd inf bxnd cat bxnd52a sys bxndcoa...

Page 106: ...em event log and prevents it from communicating with the domain controller during boot up Solution Microsoft Knowledge Base Article 326152 support microsoft com kb 326152 en us indicates that Gigabit...

Page 107: ...e Send Offload LSO and Checksum Offload are not working on my team Solution If one of the adapters on a team does not support LSO LSO does not function for the team Remove the adapter that does not su...

Page 108: ...m Management Interface IPMI is not functioning properly Solution IPMI works only when LiveLink is disabled See Configuring LiveLink for a Smart Load Balancing and Failover and SLB Auto Fallback Disabl...

Page 109: ...NC10S 4 Adapters Installation and User s Guide 109 Solution Ensure that the system has at least 2 GB of main memory when using up to four network adapters and 4 GB of main memory when using four or mo...

Page 110: ...Chapter 9 Troubleshooting 110...

Page 111: ...apter provides user diagnostic information for the MS DOS platform This chapter discusses the following topics Overview on page 112 System Requirements on page 113 Performing Diagnostics on page 114 D...

Page 112: ...iedtelesis com support software To run Broadcom NetXtreme II User Diagnostics you must create an MS DOS 6 22 bootable disk containing the uediag exe file Next start the system with the boot disk in dr...

Page 113: ...ANC10S 2 and AT ANC10S 4 Adapters Installation and User s Guide 113 System Requirements The following system requirements are needed to run user diagnostics MS DOS 6 22 Operating System uediag exe fi...

Page 114: ...Description uediag Performs all tests on all the ANC10S networks adapters in your system uediag c devnum Specifies the adapter devnum to test Use all in place of a specific device number to test all...

Page 115: ...file Logs the test results to a specified log file uediag mba 1 0 Enables disables Multiple Boot Agent MBA protocol where 1 Enable 0 Disable uediag mbap n Sets the MBA boot protocol where 0 PXE 1 RPL...

Page 116: ...Broadcom NetXtreme II User Diagnostics uediag and all installed adapters uediag wol 1 0 Enables disables Magic Packet WOL where 1 Enable 0 Disable WOL is not supported on 10Gbps Ethernet adapters Tab...

Page 117: ...Base Address Register BAR by varying the amount of memory requested by the BAR and verifying that the BAR actually requests the correct amount of memory without actually mapping the BAR into system me...

Page 118: ...ations B2 TPAT Scratchpad B3 RXP Scratchpad B4 COM Scratchpad B5 CP Scratchpad B6 MCP Scratchpad B7 TAS Header Buffer B8 TAS Payload Buffer B9 RBUF via GRC B10 RBUF via Indirect Access B11 RBUF Cluste...

Page 119: ...e frame identifying the TCP IP and UDP header data structures and calculates the checksum CRC The TPAT block results are compared with the values expected by Broadcom NetXtreme II User Diagnostics and...

Page 120: ...area is all 0s the test first initializes the VPD data area with non zero data before starting the test and restores the original data after the test completes C11 FIO Events Verifies that the event...

Page 121: ...ion according to the selected MSS size and any other errors The adapter should not be connected to a network D5 EMAC Statistics Verifies that the basic statistics information maintained by the chip is...

Page 122: ...Chapter 10 User Diagnostics 122...

Page 123: ...fications on page 124 Performance Specification on page 124 Physical Specifications Table 12 and Table 13 contain the dimensions and weights of the adapter cards Table 12 Dimensions Adapter Dimension...

Page 124: ...tal Specifications Environmental Specification Value Operating Temperature 0 C to 50 C 32 F to 122 F Storage Temperature 25 C to 70 C 13 F to 158 F Operating Humidity 5 to 95 non condensing Storage Hu...

Page 125: ...sible to the naked eye can disrupt light transmission and lead to failure of the component or of the entire system Therefore it is of utmost importance to clean all fiber optic connectors before use F...

Page 126: ...osol air to clean a fiber optic connector To clean a fiber optic connector using a cartridge cleaner perform the following procedure 1 With one hand hold the cartridge cleaner and push the lever on th...

Page 127: ...n result in static electricity that can damage the fiber optic cable 4 If desired repeat steps 3 and 4 5 If a fiber inspection scope is available use the scope to inspect the ferrule end face to make...

Page 128: ...2 5 mm and 1 25 mm sizes for use on SC and MU connectors respectively Note NEVER use a household cotton swab and or alcohol to clean a fiber optic connector This may leave a residue on the ferrule ti...

Page 129: ...the connector to make sure that it is clean and to check for scratches pits or other problems that may affect performance Note Always keep a dust cap on a fiber optic cable when it is not in use Warn...

Page 130: ...Appendix B Cleaning Fiber Optic Connectors 130...

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