User manual
8AL91434ENABed01
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2.26
Answering a second call during a conversation
•
During a conversation, another person is trying to call you. The name or number of the caller is
displayed for a few seconds.
•
Select the incoming call icon.
•
The first call is on hold.
Other method:
•
If there are two or more simultaneous incoming calls, select the incoming call icon and press the
following softkey:
Answer
.
•
Queue
Or
Waitqueue Answer
To return to your first contact and end the conversation in progress:
•
Hang up, your phone is ringing, then answer the call.
You are in conversation with your first caller again.
If you make an error, hang up: your telephone will ring and you will recover your first call.
2.27
Switching between calls (Broker call)
During a conversation, a second call is on hold.
•
Select the call on hold icon from the conversation screen.
Your first call is placed on hold.
Other method:
•
Answer
•
Press the Back/Exit key to display the Perso page. Select the call on hold.
Your first call is placed on hold.
2.28
Transferring a call
You are in communication with a first caller
Depending on the system configuration, transferring a call can be done in two ways.
1.
Using the softkey
•
Calling a second person during a conversation The first call is on hold.
•
You can transfer the call immediately or wait for your contact to answer before transferring
the call.
Transfer
•
The two callers are connected.
2.
Using predefined keys
These predefined keys depend on the system and are reserved for specific countries as United
States.
•
or
(1)
The first call is on hold.
•
Calling a second person during a conversation.
•
You can transfer the call immediately or wait for your contact to answer before transferring
the call.
•
or
(1)
•
The two callers are connected.
(1)
Depend on system configuration for specific countries as United States.
