User manual
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2.9
Making calls by name (company directory)
: If your set is not equipped with a magnetic keyboard, use the alphanumeric keyboard to enter
letters. You have to switch the keyboard to the alphabetic mode by selecting the alphanumeric key.
When activated, the LED corresponding to the key remains lit up.
The ALE-500 Enterprise DeskPhone has a virtual alphabetical keyboard displayed on the lower half of the
screen by sliding the screen to the left.
You can call your contact using the search by name feature.
The search by name feature provides two modes:
•
Internal
: predictive search of the corporate directory.
•
Unified
: classic search of the corporate directory.
Please be aware that predictive searching means that you won't have access to the contact card, and
therefore will only be able to call the contact on his/her company phone.
Switching between the two modes:
•
Press a letter to launch the dial by name function.
•
Options
•
The current mode is displayed.
•
Select the new mode:
o
Internal
: the internal directory mode is enabled.
o
Unified
: the unified directory mode is enabled.
o
OK
: stay in the current mode.
2.9.1
Calling a contact using the unified directory
•
Enter the first letter of your contact's surname.
When entering the name you can extend the search by adding the first letters of the first name
after entering the '#' symbol or pressing:
1stname
•
Start the search.
•
A list of matching names is displayed on the screen. Each contact is displayed with their name
and company phone number.
•
Use one of the following:
o
Scroll and select your contact in the list of matching names.
o
or
Modify the search.
Call your contact using the company phone number
•
Press the softkey associated with the company phone number.
Call your contact using another phone number (via contact card):
•
Press the softkey associated with the contact name:
The contact card opens and displays information about the contact: last name and first name, several
phone numbers (Office, mobile, home), email address, instant message address and the company
name. The contain of the contact card depends on the company directory.
•
Scroll through the screen with the up and down navigation keys and position the cursor on the
contact phone number you wish to call.
•
Start the call.
From the contact card you can also send an instant message.
