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Agilent InfinityLab ELSD User Manual
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Error Information
Module Specific Error Messages
Evaporator temperature limit exceeded
Error ID: 19
Evaporator temperature exceeded threshold after stabilizing.
LED or Laser light source error
Error ID: 20
The LED or Laser light source has failed.
Evaporator gas flow rate limit exceeded
Error ID: 21
Evaporator gas flow rate exceeded threshold after stabilizing.
Probable cause
Suggested actions
1
Defective thermocouple.
Please contact your Agilent service representative.
2
Defective evaporator heater assembly.
Please contact your Agilent service representative.
3
Defective mainboard.
Please contact your Agilent service representative.
Probable cause
Suggested actions
1
LED or Laser Light source not connected
to the mainboard.
Please contact your Agilent service representative.
2
Defective LED or Laser Light source.
Please contact your Agilent service representative.
Probable cause
Suggested actions
1
Insufficient gas inlet pressure.
Ensure that the gas inlet pressure is above 60 psi.
2
Defective mass flow controller.
Please contact your Agilent service representative.
3
Gas line not connected or Mass
disconnected.
Check flow controller cable.