When You Have Problems Operating the Machine
9
1
When You Have Problems Operating the
Machine
The following chart gives explanations of common problems and messages.
If other messages appear, follow the instructions displayed.
Important
❒
Check the contact address and Serial No. of Machine shown in the Service
Call message (
L
), and then contact your service representative. If the contact
address is not shown, contact your sales representative.
Problem
Cause
Solution
Nothing happens when
the operation switch is
turned on.
The main power switch
is turned off.
Turn on the main power switch.
Although the copier
screen appears when the
machine is turned on us-
ing the main power
switch, it cannot be
switched to another
screen by pressing the
{
Scanner
}
key.
Functions other than the
copier function are not
yet ready.
Wait a little longer.
The machine has just
been turned on and the
User Tools screen is dis-
played, but the User
Tools menu has items
missing.
Functions other than the
copier function are not
yet ready. Time required
varies by function. Func-
tions appear in the User
Tools menu when they
become ready for use.
Wait a little longer.
The main power indica-
tor continues blinking
and does not turn off
when pressed.
This occurs in the follow-
ing cases:
• The machine is com-
municating with ex-
ternal equipment.
• The hard disk is active.
Check if the machine is communicating
with a computer.
The display is off.
The machine is in Energy
Saver mode.
Press the
{
Energy Saver
}
key to cancel
Energy Saver mode.
The display is off.
The operation switch is
turned off.
Turn on the operation switch.
The display is off.
The screen contrast knob is
turned to the dark position.
Set the screen contrast knob to the light
position to see the display panel properly.
See “Control Panel”, About This Machine.
“
Please wait.
” ap-
pears.
This message appears
when you turn on the op-
eration switch.
Wait for the machine to get ready.
Summary of Contents for 2404WD
Page 48: ...Troubleshooting When Using the Printer Function 42 3 ...
Page 62: ...Troubleshooting When Using the Scanner Function 56 4 ...
Page 76: ...Clearing Misfeeds 70 6 When A2 is lit ATK011S ...
Page 77: ...Removing Jammed Paper 71 6 When B is lit When C is lit When P is lit ATK012S ATK013S ATK014S ...
Page 79: ...Removing Jammed Paper 73 6 When N7 is lit ATK018S ...
Page 80: ...Clearing Misfeeds 74 6 ...
Page 90: ...84 EN USA B286 7757 ...