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Other Printing Problems

41

3

❖

Other printing problems

If the problem cannot be solved, contact your service representative.

Problem

Cause

Solution

A print instruction
was issued from the
computer, but print-
ing did not start.

User Authentication
may have been set.

• Ask the administrator for the user code.

• Specify the user code you confirmed when

printing from the printer driver. On the
printer driver's

[

Printer Configuration

]

tab,

click

[

User Code

]

, and then enter the user

code.

PDF files do not print
out/cannot perform
PDF direct print.

PDF files are pass-
word-protected.

To print password-protected PDF files, enter
the password in the

[

PDF Menu

]

or on Web Im-

age Monitor.

• For details about

[

PDF Menu

]

, see “PDF

Menu”, General Settings Guide.

• For details about Web Image Monitor, see

the Web Image Monitor Help.

PDF files do not print
out/cannot perform
PDF direct print.

PDF files cannot be
printed if they are
print-disabled in PDF
file security setting.

Change the PDF file security setting.

PDF files do not print
out/cannot perform
PDF direct print.

High compression
PDF files created us-
ing the machine's
scanner function can-
not print directly.

Open the application used to create the PDF,
and then print the file using the application's
driver.

Re-save the file in normal (non-compressed)
PDF format.

Some types of High Compression PDF files are
not supported. Consult your sales representa-
tive about the supported file types.

PDF direct print pro-
duces strange or mal-
formed characters.

Fonts were not
embedded.

Embed fonts in the PDF file you want to print
and then print.

Printing by wireless
LAN is slow.

The number of jobs
exceeds the capacity
of the machine.

Reduce the number of jobs.

Printing by wireless
LAN is slow.

• A communica-

tion error might
have occurred.

• Interference from

other wireless
LAN devices can
reduce communi-
cation speed.

• Check if there are any other active wireless-

devices near the machine.

• Remove the machine from close proximity

with IEEE 802.11b wireless LAN devices.

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Summary of Contents for 2404WD

Page 1: ... correct use be sure to read the Safety Information in About This Machine before using the machine When the Machine Does Not Operate As Wanted Troubleshooting When Using the Copy Function Troubleshooting When Using the Printer Function Troubleshooting When Using the Scanner Function Adding Paper and Toner Clearing Misfeeds Remarks 1 2 3 4 5 6 7 ...

Page 2: ...lease contact your local dealer Depending on which country you are in certain units may be optional For details please contact your local dealer Caution Use of controls or adjustments or performance of procedures other than those specified in this manual might result in hazardous radiation exposure Two kinds of size notation are employed in this manual With this machine refer to the inch version F...

Page 3: ...to install the CD ROMs provided General Settings Guide Explains User Tools settings and Address Book procedures such as register ing e mail addresses and user codes Also refer to this manual for explana tions on how to connect the machine Troubleshooting Provides a guide to solving common problems and explains how to replace paper toner and other consumables Security Reference This manual is for a...

Page 4: ...uals for DeskTopBinder Lite DeskTopBinder Lite Setup Guide DeskTopBinder Introduction Guide Auto Document Link Guide Note Manuals provided are specific to machine types For UNIX Supplement please visit our Web site or consult an authorized dealer PostScript3 Supplement and UNIX Supplement include descriptions of functions and settings that might not be available on this machine ...

Page 5: ...r Driver 27 Windows 95 98 Me Windows 2000 or Windows NT 4 0 27 Windows XP Professional Windows Server 2003 28 Windows XP Home Edition 28 If USB Connection Fails 29 When a Message Appears 30 Status Messages 30 Alert Messages 31 Checking the Error Log 33 When You Cannot Print 34 Other Printing Problems 37 4 Troubleshooting When Using the Scanner Function When Scanning Is Not Done As Expected 43 When...

Page 6: ...he Cut Paper Tray 63 Adding Toner 64 Inserting Toner 65 Sending Scanned Documents When Toner Has Run Out 66 Used Toner 66 6 Clearing Misfeeds Removing Jammed Paper 67 Locating Jammed Paper 68 Removing Jammed Paper 69 7 Remarks Where to Put Your Machine 75 Machine Environment 75 Power Connection 78 Maintaining Your Machine 79 Cleaning Inside the Original Cover 79 Cleaning the Main Unit 81 INDEX 82 ...

Page 7: ...ead these notes They can be found in the Safety Information section of About This Machine Indicates points to pay attention to when using the machine and explanations of likely causes of paper misfeeds damage to originals or loss of data Be sure to read these explanations Indicates supplementary explanations of the machine s functions and instruc tions on resolving user errors This symbol is locat...

Page 8: ...s Major options of this machine are referred to as follows in this manual Roll Feeder Type 240A Paper roll tray 1 Roll Feeder Type 240B Paper roll tray 2 Paper Cassette Type 240 Cut paper tray Folder FD6500A Folding finisher ...

Page 9: ...es x Misfeed indicator Appears when a misfeed occurs See p 67 Removing Jammed Paper r Add Paper indicator Appears when paper out condition occurs See p 57 Loading Paper D Add Toner indicator Appears when toner runs out See p 64 Adding Toner E Waste Toner Full indicator Appears when the waste toner bottle is full Contact your sales or service representative L Service Call indicator Appears when the...

Page 10: ...ern Meaning Cause Two long beeps Machine has warmed up After cooling or being switched on the machine has fully warmed up and is ready for use Single short beep Panel screen input accepted A control panel or screen key was pressed Short then long beep Panel screen input rejected An invalid key was pressed on the con trol panel or screen or the entered pass word was incorrect Single long beep Job c...

Page 11: ...paper jams Cover Open Indicates whether front cover duplex unit etc is open Data Storage You can check the following items under Data Storage HDD Remaining Memory Displays the amount of available hard disk drive memory HDD File s Displays the total number of jobs stored in the hard disk drive Print Job s Displays the number of jobs for Hold print Stored print Locked print Sample print Memory Erase...

Page 12: ...required for service Sales Representative Displays the sales representative s telephone number Supply Order Displays the contact number for placing supply orders Supply Details Displays the name of toner used on the machine A On the control panel press System Status B Press each tab and check the contents C After checking the information press Exit The previous screen returns ...

Page 13: ...Original Misfeed Paper Misfeed and Cover Open appear only when these errors occur For details about how to locate and remove misfeeds see Locating Jammed Paper or Removing Jammed Paper Reference p 68 Locating Jammed Paper p 67 Removing Jammed Paper ...

Page 14: ...is no copy paper left Add more paper See p 57 Loading Pa per An error has occurred The function whose indi cator is lit is defective Record the code number shown in the display and contact your service repre sentative See When a Message Ap pears of each chapter You can use other functions normally The machine is unable to connect to the network A network error has occurred Check the displayed mess...

Page 15: ...just been turned on and the User Tools screen is dis played but the User Tools menu has items missing Functions other than the copier function are not yet ready Time required varies by function Func tions appear in the User Tools menu when they become ready for use Wait a little longer The main power indica tor continues blinking and does not turn off when pressed This occurs in the follow ing cas...

Page 16: ...ing under the copier or printer function press the Energy Saver key only after printing has finished Authentication has failed ap pears The entered login user name or login password is not correct Inquire the user administrator for the cor rect login user name and login password Authentication has failed ap pears The machine cannot per form authentication Contact the administrator The selected fil...

Page 17: ... Misfeeds occur frequently Jammed or torn paper is inside the machine Remove the paper as necessary See p 67 Removing Jammed Paper Misfeeds occur frequently You may have loaded pa per of a size different from the paper size settings Remove the paper See p 67 Remov ing Jammed Paper Use Tray Paper Size Settings to set the paper size See Tray Paper Set tings General Settings Guide and Copy Paper Abou...

Page 18: ... preview of this page appears and you can not check the thumbnail image The image data may have been corrupted Pressing Exit displays the preview screen without a thumbnail You forgot your password You cannot access a pro tected file without enter ing the password Contact the administrator To delete the files stored in the docu ment server select Delete All Files in Doc ument Server As this will p...

Page 19: ... Paper About This Machine Memory frequently be comes full The document server memory is full Delete unnecessary files On the file se lection display select unnecessary files and then press Delete File If this does not increase available memory do the following Switch to the scanner screen and then delete unnecessary files stored under the scanner function Switch to the printer screen and then dele...

Page 20: ...Guide Simultaneous operations are possible Operation is enabled when the relevant function key is pressed and re mote switching of the scanner external extension is done Operation is enabled when the Interrupt key is pressed to interrupt the preceding operation Operation is performed automatically once the preceding operation ends The operation must be started once the preceding operation ends Sim...

Page 21: ...nning 2 2 TWAIN Scanning Document Server Operations for Document Server Scanning a Document to Store in Document Server 2 Printing from Document Server 3 3 3 DeskTop Binder Printing Web Document Server Printing Mode after you select Copy Interrupt Copying Printer Scanner TWAIN Document Server DeskTopBinder Web Document Server Mode before you select Operations for Copying Copying Operations for Cop...

Page 22: ...ify which function should have priority in Print Priority This setting is factory preset to Display Mode For setting of Printing Priority Function see General Features General Settings Guide While printing is in progress scanning a document using another function may take more time Reference General Features General Settings Guide ...

Page 23: ... started and Select copy mode and Place original are displayed alternately you can make the settings for your copies and scan your originals After the originals have been scanned the machine will automatically start copying after it has warmed up See Auto Start Copy Document Server Reference Cannot detect original size Themachinecannotdetect the size of the original Manually select a paper tray wi...

Page 24: ...xceeded max number of pages per file Copying will be stopped The scanned originals have too many pages to store as one document Press Exit and then store again with an appropriate number of pages You do not have the privileges to use this func tion This user code is not al lowed to use the function selected Contact the administrator You do not have the privileges to use this func tion This user co...

Page 25: ...g is being scanned by anoth er function Please wait Document Server or Scanner function is in use To cancel the job in process press Exit and then press the Document Server or Scanner key Next press the Clear Stop key When the message The Clear Stop key was pressed Are you sure you want to stop scanning ap pears press Stop Please wait The destination list is be ing updated from the network using S...

Page 26: ...the image density settings See Adjusting Copy Image Density Copy Document Server Reference Copies are too light A light copy may result when you use damp or rough grain paper Use the recommended paper Also use paper that has been stored in the recom mended temperature and humidity con dition See Copy Paper About This Machine Copies are too light Toner cartridge is almost empty Add toner See p 64 A...

Page 27: ...n changed from plain to translucent paper or from translucent to plain paper After switching from plain to translu cent paper wait one minute After switching from translucent to plain pa per wait two minutes before making copies The reverse side of an original image is copied Image density is too high Adjust the image density See Adjust ing Copy Image Density Copy Docu ment Server Reference The re...

Page 28: ... originals down See Placing Originals Copy Document Server Reference A moiré pattern is pro duced on copies Your original has a dot pattern image or many lines Place the original on the exposure glass at a slight angle Wrinkles appear on the copy The paper is damp Replace the paper with new paper To prevent paper absorbing mois ture turn on the anti humidity heat er switch See Guide to Components ...

Page 29: ...led areas off the pa per roll Remove cut paper that is folded or wrinkled Misfeeds occur frequently Jammed or torn paper is inside the machine Remove the paper properly See p 67 Removing Jammed Paper Misfeeds occur frequently The paper is curled Smooth out the curl and try again Misfeeds occur frequently Printed paper is being used Use recommended paper Do not use paper that has been already copie...

Page 30: ...ze and then insert the original along the guides See Placing Originals Copy Document Server Reference Copies shift sideways The paper is not set cor rectly in the bypass tray Make sure the paper size matches the bypass tray s paper guides See Copy ing from the Bypass Tray Copy Docu ment Server Reference Copies shift in the direc tion of the original feed or opposite direction Print Position Adjust...

Page 31: ...u specify a reproduction ratio using Manual Paper Select mode make sure that the ratio matches your origi nals and the copy paper Select the cor rect reproduction ratio before using Combine mode Copies are not in correct order You placed the originals in the incorrect order Start with the first page to be copied Problem Cause Solution The folding finisher is not recognized is offline The folding f...

Page 32: ...riginals n in the message repre sents a changeable number The scanned originals exceeds the number of pages that can be stored in memory Press Print to copy scanned originals and cancel the scanning data Press Stop to cancel the scanning data and not copy Press Continue to scan and copy re maining originals The machine checked if the remaining originals should be copied after the scanned originals...

Page 33: ...d Windows 95 98 Me Windows 2000 or Windows NT 4 0 This section explains the procedure under Windows 95 98 Me Windows 2000 or Windows NT 4 0 A On the Start menu point to Settings and then click Printers B Double click the Add Printer icon C Follow the instructions in Add Printer Wizard If the printer driver is on a CD ROM the location of the RPCS printer driver is either DRIVERS RPCS WIN9X_ME or DR...

Page 34: ...pe of interface For details see Preparing the Machine Printer Reference Reference Preparing the Machine Printer Reference Windows XP Home Edition This section explains the procedure under Windows XP Home Edition A On the Start menu click Control Panel B Click Printer and Other Hardware C Click Printers and Faxes D Click Add a Printer E Follow the instructions in Add Printer Wizard If the printer d...

Page 35: ...tified the machine as an unsup ported device Open Windows Device Manager and then under Universal Serial Bus control lers remove any conflicting devices Conflicting devices have a or icon by them Take care not to accidentally remove required devices For details see Windows Help When using Windows 2000 XP or Windows Server 2003 an erroneous de vice is displayed under USB Controller in the Device Ma...

Page 36: ... The machine is waiting for the next data to print Wait a while Offline The machine is offline To start printing switch the ma chine online by pressing Online Please wait This message might appear for a second or two while the machine is preparing performing initial adjustments or adding toner Wait a while Job Suspended All jobs in the machine are suspended Wait a while Hex Dump Mode In the Hex Du...

Page 37: ...resentative Problems with the wireless board Access to the wireless board in which the IEEE 802 11b interface unit is inserted is possible but an error was detected Turn off the machine and check the in terface unit is inserted correctly Then turn the machine on again If the mes sage appears again call your service representative Problem with Hard Disk An error has occurred in the hard disk drive ...

Page 38: ...appears again contact your service representative Printer font er ror An error has occurred in the font settings Contact your service representative File system is full There is not enough free space on the file system for printing PDF files Delete unnecessary files from the hard disk Alternatively reduce the number of files sent to the machine Memory Overflow Maximum capacity of PostScript 3 list...

Page 39: ...log list appears Note The most recent 30 errors are stored in the error log If a new error is added when there are 30 errors already stored the oldest error is deleted How ever if the oldest error is a Sample Print Locked Print Hold Print or Stored Print error it is not deleted The error is stored separately until the number of errors reaches 30 You cannot view Error Log on the simplified display ...

Page 40: ...depends on the computer Be sure to use the correct one If the cable is dam aged or worn replace it See Connect ing to the Interfaces General Settings Guide Printing does not start The interface cable was connected after the ma chine was switched on Connect the interface cable before turn ing on the machine Printing does not start If the machine is operat ing in an extended wire less LAN failure to...

Page 41: ...nnected to a computer via a cable check the com puter print port settings are correct See When the machine is connected to the computer using the interface cable When it is networked with a com puter contact the administrator The status indicator of the printer is lit The cause is displayed on the display of the con trol panel Check the error message on the display panel and take required action S...

Page 42: ... 0 A Click the Start button point to Settings and then click Printers B Click the icon of the machine On the File menu click Properties C Click the Ports tab D In the Print to the following port s list confirm the correct port is selected For Windows XP Professional or Windows Server 2003 A Click the Start button and then click Printers and Faxes B Click the icon of the machine On the File menu cl...

Page 43: ...ite lines appear When D is blinking toner is beginning to run out Add toner See p 64 Adding Toner Problem Cause Solution The printed image is different from the im ageonthecomputer s display With certain func tions such as en largement and reduction image lay outmightbedifferent to that on the com puter display In the application change the layout character size and character settings The printed ...

Page 44: ...ion Solid lines are print ed as broken lines Dither patterns do not match Make the following settings with the printer driver Change the Dithering setting on the Im age Adjustments tab in the Change User Set tings dialog box on the Print Quality tab in the RPCS printer driver See the printer driver Help Optionalcomponents connected to the ma chine are not recog nized when using Windows 95 98 Me Wi...

Page 45: ...s wrinkled or has been folded creased Use recommended paper Use paper that has been stored in the recommended temperature and humidity condition See Copy Paper About This Machine Misfeeds occur frequently Printed paper is be ing used Use recommended paper See Copy Paper About This Machine Copy paper becomes creased The paper is damp Use paper that has been stored in the recom mended temperature an...

Page 46: ...lding Thefoldingfinisheris offline When the folding finisher is offline folding cannot be specified Turn off the main power switches of both the machine and folding finisher and then turn them back on again in the following order fold ing finisher and then the machine Then check the folding finisher is online Cannot specify folding The optional device is not configured cor rectly on the printer dr...

Page 47: ...hey are print disabled in PDF file security setting Change the PDF file security setting PDF files do not print out cannot perform PDF direct print High compression PDF files created us ing the machine s scanner function can not print directly Open the application used to create the PDF and then print the file using the application s driver Re save the file in normal non compressed PDF format Some...

Page 48: ...Troubleshooting When Using the Printer Function 42 3 ...

Page 49: ...tly on the original table the side to be scanned must face down See Setting Original Ori entation Scanner Reference The scanned image contains white spaces If you scan originals using functions other than the net work TWAIN scanner func tion certain paper size and resolution settings may pro duce scanned images that are larger than the specified size because of margins being add ed to the sides If...

Page 50: ...ted This section explains likely causes of and possible solutions for the TWAIN driv er failing to operate Problem Cause Solution The stored file is locked and is not accessible The file which is password pro tected is locked because the pass word was incorrectly entered ten times Contact the administrator Problem Cause Solution The network cannot be browsedwhenspecifying the destination folder Th...

Page 51: ...act the administrator Problem Cause Solution The network delivery function cannot be used The delivery software may be an old version or a security setting may be specified Contact the administrator The network delivery function cannot be used The network delivery function setting is not correct Specify it correctly See Settings Required to Use the Network De livery Scanner General Settings Guide ...

Page 52: ...t connected Contact your service representative Connection with LDAP server has failed Check the server status A network error has oc curred and connection has failed Try the operation once more If the mes sage is still shown the network may be crowded Check the information of Sys tem Settings See System Settings General Settings Guide LDAP server au thentication has failed Check the settings The ...

Page 53: ...es Try again after the current file is sent The maximum number of standby files was exceeded There are 100 files waiting in the send ing queue for e mail Scan to Folder or delivery functions Wait until files have been sent Exceeded time limit for LDAP server search Check the server status A network error has oc curred and connection has failed Try the operation once more If the mes sage is still s...

Page 54: ...h DeskTopBinder Cancel transmission Waiting status cleared or the DeskTopBinder setting and then delete the file Cannot cancel sending all se lected file s Certain file s are currently be ing sent You cannot cancel a file currently being sent You can only cancel files waiting to be sent You cannot cancel files already sent or currently being sent files that were sent but did not reach the destina ...

Page 55: ... specifying the destination s Sender has not been specified The sender s name was not specified A sender s name should be specified be fore sending e mail Send e mail after specifying the sender s name Exceeded max E mail size Send ing E mail has been cancelled Check Max E mail Size in Scanner Features The maximum e mail size has been exceeded Increase the size of Max E mail Size Set Divide Send E...

Page 56: ...for transmission or de lete some unneeded files For details about the number of files that you can store see Storage Function Scanner Reference Exceeded max number of stored files Cannot send the scanned data as capturing files is unavail able Too many files are wait ing to be delivered Select fewer files for transmission or de lete some unneeded files For details about the number of files that yo...

Page 57: ...een exceeded Reduce the number of pages in the trans mitted file and then resend the file See Storage Function Scanner Reference Original is being scanned by anoth er function Please wait Copier Document Serv er The machine is using an other function such as copying Retry scanning after the operation with the other function is completed Original is being scanned by anoth er function Switch to the ...

Page 58: ...can Settings Scanner Reference Delete unneeded stored files See Deleting a Stored File Scanner Reference Memory is full Do you want to store scanned file Because there is not enough free hard disk space in the machine for storing in the Document Server only some of the pages could be scanned Specify whether to use the data or not No paper Load paper of one of the following sizes then press Start P...

Page 59: ...nce Exceeded max page capacity per file Press Send to send the scanned data or press Cancel to delete The number of scanned pages exceeded maxi mum page capacity Select whether to send the data so far Cannot display preview of this page The size of the image you want to preview is larger than A2 C Images larger than A2 C cannot be previewed Specify A2 C or a smaller image or scan again at A2 C or ...

Page 60: ...ient computer Use an application such as telnet to make sure SNMPv1 or SNMPv2 is set as the machine s protocol See Network Settings General Set tings Guide and Using telnet Net work Guide Cannot find the scanner Check the scanner main power switch The machine s main power switch is off Check that the cable is securely plugged into the power outlet and the machine Set the main power switch to On Er...

Page 61: ...d correctly by Windows Check whether the client computer can use the TCP IP protocol Scanner is in use by another func tion A function of the ma chine other than the scanner function is being used such as the copier function Wait for a while and reconnect Insufficient mem ory Reduce reso lution original size or scanning area The computer does not have enough memory Reduce the resolution or size of...

Page 62: ...Troubleshooting When Using the Scanner Function 56 4 ...

Page 63: ...Otherwise an injury may result from the paper cutter inside The fusing section of this machine might be very hot Caution should be tak en when removing misfed paper When replacing or loading the paper roll do not put the paper roll on the upper of the paper roll tray Otherwise the tray may fall and an injury may result Hold the paper rolls horizontally with both hands When you grab the paper holde...

Page 64: ...per tray see Recommended Paper Sizes and Types About This Machine For details about changing the paper size in the paper roll tray or cut paper tray see Changing the Paper Size To load paper in the bypass tray see Copying from the Bypass Tray Copy Document Server Reference Reference p 61 Changing the Paper Size Recommended Paper Sizes and Types About This Machine Copying from the Bypass Tray Copy ...

Page 65: ...Note When you use the printer function set the paper volume again after loading the paper roll See Tray Paper Settings General Settings Guide When you change the paper size or paper type make the paper size or type settings under System Settings See Tray Paper Settings General Settings Guide ATK003S ...

Page 66: ... procedure explains loading cut paper Note Fan the paper before loading Straighten curled or warped paper before loading Extend the side end fences when changing to a larger paper size such as A3 See Changing the Paper Size in the Cut Paper Tray Reference p 63 Changing the Paper Size in the Cut Paper Tray ATK004S ...

Page 67: ...eneral Settings Guide For details about paper sizes and types see Copy Paper About This Machine Reference Copy Paper About This Machine Tray Paper Settings General Settings Guide Changing the Paper Size in the Paper Roll Tray The following procedure explains how to change a paper size in the paper roll tray Removing the roll holder The following procedure explains removing the roll holder Importan...

Page 68: ...tting the roll holder The following procedure explains setting the roll holder Note For procedures about loading the paper see Loading Paper Confirm paper width using the paper roll tray s scale Reference p 57 Loading Paper ATK006S ...

Page 69: ...11 17 K or 12 18 K size paper If you want to load A4K 81 2 11 K paper sizes see Loading Cut Paper When you change the paper size or paper type make the paper size or type settings under System Settings See Tray Paper Settings General Settings Guide Fan the paper before loading Straighten curled or warped paper before loading Reference p 60 Loading Cut Paper Tray Paper Settings General Settings Gui...

Page 70: ... regulations Keep toner used or unused and toner containers out of reach of children If toner or used toner is inhaled gargle with plenty of water and move into a fresh air environment Consult a doctor if necessary If toner or used toner gets into your eyes flush immediately with large amounts of water Consult a doctor if necessary If toner or used toner is swallowed dilute by drinking a large amo...

Page 71: ...re you can order supplies See Checking Machine Status and Settings Reference p 5 Checking Machine Status and Settings Inserting Toner The following describes how to replace toner Important Do not shake the removed toner cartridge The remaining toner might scatter Note The waste toner bottle makes a noise when toner is added This noise does not indicate a malfunction ATK008S ...

Page 72: ... A Make sure that the machine is in scanner mode B Press Exit and then perform transmission operation The error message disappears Note If the scanner screen does not appear in step A press the Scanner key Used Toner Toner cannot be re used Bring the stored used container to your sales or service representative for recy cling through our recycling system If you discard it on your own treat it as g...

Page 73: ...r or paper roll tray there is a sticker explaining how to remove misfed paper Reference p 68 Locating Jammed Paper p 69 Removing Jammed Paper The fusing section of this machine might be very hot Caution should be tak en when removing misfed paper Be careful when replacing the roll paper or removing misfed paper by follow ing the operating instructions properly Otherwise an injury may result from t...

Page 74: ... occurred in the place corresponding to the letter displayed on the control panel A Press thekey of thesection from where you wanttoremovethe jammedpaper B After each step is complete press Next To go back to the previous step press Previous C When all jammed paper are removed restore the machine to the original state Note More than one misfeed may be indicated When this happens check all the area...

Page 75: ...er from the fusing section touch only the areas explicitly specified in this manual Do not remove the fusing unit Doing so can result in reduced print quality Note On the original cover paper output exit cover or paper roll tray there is a sticker explaining how to remove misfed paper If a detailed removal instruction appears on the right of the screen follow it You can also use the procedure indi...

Page 76: ...Clearing Misfeeds 70 6 When A2 is lit ATK011S ...

Page 77: ...Removing Jammed Paper 71 6 When B is lit When C is lit When P is lit ATK012S ATK013S ATK014S ...

Page 78: ...Clearing Misfeeds 72 6 When N1 N7 is lit When N1 is lit When N3 is lit When N5 is lit ATK015S ATK016S ATK017S ...

Page 79: ...Removing Jammed Paper 73 6 When N7 is lit ATK018S ...

Page 80: ...Clearing Misfeeds 74 6 ...

Page 81: ...p the machine level and carry it carefully taking care not to jolt or tip it Rough handling may cause a malfunction or damage the hard disk or mem ory resulting in loss of stored files Contact your service representative if you need to lift the machine such as when relocating it to another floor Do not attempt to lift the machine without the assistance of your service representative The machine wi...

Page 82: ...ong and level base The machine must be level within 5 mm 0 2 inches both front to rear and left to right To avoid possible buildup of ozone make sure to locate this machine in a large well ventilated room that has an air turnover of more than 30 m3 hr person Keep the machine away from humidity and dust Otherwise a fire or an elec tric shock might occur Do not place the machine on an unstable or ti...

Page 83: ...a diazo copy machine Places where the machine will be subject to frequent strong vibration Dusty areas Areas with corrosive gases Access to the machine Place the machine near the power source providing the clearance areas shown Clearance required for the machine only 1 Rear 60 cm 23 6 or more 2 Right 60 cm 23 6 or more 3 Front 100 cm 39 4 or more 4 Left 60 cm 23 6 or more Clearance required for th...

Page 84: ...ll outlet and do not use an extension cord Do not damage break or make any modifications to the power cord Do not place heavy objects on it Do not pull it hard nor bend it more than necessary These actions could cause an electric shock or fire If the power cord is damaged exposure of the core disconnection etc contact your service representative to change a new one Oper ating the machine with a da...

Page 85: ...ts should only be cleaned by your service representative How to maintain Cleaning the machine Wipe the machine with a soft dry cloth If this does not remove the dirt wipe the machine with a damp and tightly wrung cloth If a damp cloth still does not remove the dirt try using a mild detergent Wipe the machine with a dry cloth to remove the moisture after using a damp cloth Cleaning Inside the Origi...

Page 86: ...7 C Wipe the platen plate with a soft dry cloth D Wipe the original feed guides with a soft dry cloth E Close the original cover gently Note If there is paper dust or fluff inside remove it ATJ040S ATJ041S ATJ042S ...

Page 87: ... collected on the imaging area Important Do not leave the main unit more than 10 minutes otherwise copy quality may deteriorate A Lift the main unit opening levers on either side and open the main unit B Wipe it with a soft dry cloth C Close the main unit cover gently ATJ043S ATJ044S ...

Page 88: ...r 23 37 Function Compatibility 14 H How to Read This Manual 1 I If prints are not clear 37 If USB Connection Fails 29 Indicators 3 Indicator to the Right of a Function Key Is Lit 8 Inquiry 5 Inserting Toner 65 J Job Is Not Performed 14 L Loading Cut Paper 60 Loading Paper 57 Loading the Paper Roll 59 Locating Jammed Paper 68 M Machine Address Info 5 Machine Does Not Operate As Wanted 3 Machine Env...

Page 89: ...s 30 Stored Files Cannot Be Accessed 44 Stored Files Cannot Be Edited 45 Symbols 1 T Toner 64 TWAIN 44 53 TWAIN Driver Cannot Be Started 44 U Used Toner 66 W When A1 is lit 69 When A2 is lit 70 When B is lit 71 When C is lit 71 When N1 is lit 72 When N3 is lit 72 When N5 is lit 72 When N7 is lit 72 When paper does not feed in properly 37 When P is lit 71 When printer driver settings are required 3...

Page 90: ...84 EN USA B286 7757 ...

Page 91: ...ny and all rights to those marks The proper names of the Windows operating systems are as follows The product name of Windows 95 is Microsoft Windows 95 The product name of Windows 98 is Microsoft Windows 98 The product name of Windows Me is Microsoft Windows Millennium Edition Windows Me The product names of Windows 2000 are as follows Microsoft Windows 2000 Advanced Server Microsoft Windows 2000...

Page 92: ...Operating Instructions Troubleshooting Type for 2404WD GWD2004 LW324 Aficio MP W2400 Type for 2406WD GWD2006 LW326 Aficio MP W3600 EN USA B286 7757 ...

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