Troubleshooting When Using the Copy Function
24
2
❖
Edit
Cannot scan originals on
mixed A series and JIS B
series paper continuously.
Originals on different se-
ries of paper cannot be
scanned continuously at
the same time.
Scan the originals on each series separately.
You cannot combine sev-
eral functions.
Selected functions can-
not be used together.
Check the combination of functions and
make the settings again. See “Function
Compatibility”, Copy/Document Serv-
er Reference.
Images are skewed.
The side fences in the cut
paper tray is not locked.
Make sure the side fences are locked. See
p.61 “Changing the Paper Size”.
Images are skewed.
The paper is feeding in at
a slant.
Load the paper correctly. See p.57
“Loading Paper”.
The machine does not
start copying even
though you have insert-
ed paper into the bypass
tray.
Originals are not
scanned.
After scanning the originals, load paper
in the bypass tray.
Copies shift sideways.
The paper roll is not set
correctly.
Set the paper roll correctly, making sure
it is straight and not loose. See p.57
“Loading Paper”.
Copies shift sideways.
The original does not
match the size in the
original table setting.
Adjust the original guides to the specified
size, and then insert the original along the
guides. See “Placing Originals”,
Copy/Document Server Reference.
Copies shift sideways.
The paper is not set cor-
rectly in the bypass tray.
Make sure the paper size matches the
bypass tray's paper guides. See “Copy-
ing from the Bypass Tray”, Copy/Docu-
ment Server Reference.
Copies shift in the direc-
tion of the original feed
(or opposite) direction.
Print Position Adjust-
ment or Margin Adjust-
ment mode is selected.
Cancel Print Position Adjustment or Mar-
gin Adjustment mode. See “Margin Ad-
justment” and “Adjust Print Position”,
Copy/Document Server Reference.
Copies are shorter than
the selected size, or cut
off before the end.
Print Position Adjust-
ment or Margin Adjust-
ment mode is selected.
Cancel Print Position Adjustment or Mar-
gin Adjustment mode. See “Margin Ad-
justment” and “Adjust Print Position”,
Copy/Document Server Reference.
Problem
Cause
Solution
In Double Copies mode,
parts of the original im-
age are not copied.
Combination of original
and copy paper is not
correct.
Specify the paper size again. For exam-
ple, select A3
L
for A4
K
originals. See
“Double Copies”, Copy/Document
Server Reference.
In Erase Border, Erase In-
side, or Erase Outside
mode, parts of the origi-
nal image are not copied.
You set a wide erased
margin.
Make the margin width narrower. You
can adjust it between 2 - 99 mm (0.1" -
3.9"). See “Edit”, General Settings
Guide.
Problem
Cause
Solution
Summary of Contents for 2404WD
Page 48: ...Troubleshooting When Using the Printer Function 42 3 ...
Page 62: ...Troubleshooting When Using the Scanner Function 56 4 ...
Page 76: ...Clearing Misfeeds 70 6 When A2 is lit ATK011S ...
Page 77: ...Removing Jammed Paper 71 6 When B is lit When C is lit When P is lit ATK012S ATK013S ATK014S ...
Page 79: ...Removing Jammed Paper 73 6 When N7 is lit ATK018S ...
Page 80: ...Clearing Misfeeds 74 6 ...
Page 90: ...84 EN USA B286 7757 ...