700002 Rev. F
© 2012 ADA EZ. ALL RIGHTS RESERVED.
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9.1.8
ENSURE the door installation area is clean and free of debris.
9.1.9
ENSURE that the client/resident is instructed on how to operate the product correctly,
and understands how to perform the daily safety check.
9.1.10
COMPLETE Work Order and REPORT your actions to Building Superintendent
TROUBLESHOOTING INSTRUCTIONS
9.2
Troubleshooting Recommendations
9.2.1
Refer to Table 2 for a listing of fault symptoms and recommended remedies.
Table 2. Troubleshooting Recommendations
Symptom
Recommended Remedy
Door Too Hard To Open
Manually
Refer to section titled “Adjusting Door Spring Tension” and reduce the door-open
spring tension.
Door Will Not Fully Close
Refer to section titled “Adjusting Door Spring Tension” and increase the door-open
spring tension. The operator must only be installed on doors and frames in good
working order, without sticking or binding during normal operation.
Door Arm Rubs On Door
Arm Pivot Bracket
Refer to section titled “Installing the Operator Mounting Bracket” and lower the
bracket mounting position.
Ensure that the operator is mounted parallel to the face of the door. If the bottom of
the operator is further away from the door than the top, shim the top of the operator
mounting bracket to compensate.
Door Arm Rotates On
Triangular Steel Output Shaft
Refer to section titled “Installing the Door Arm” and ensure that the door arm
coupling screws are tightened evenly (one quarter turn at a time) until fully tight.
Door Does Not Open
Automatically
Ensure the On/Off/Option switch on the bottom of the battery pack is in the “ON”
position.
Refer to figure titled “Connecting the Battery Pack” and ensure the battery is
properly connected to the operator.
Refer to section titled “Initializing the Remote Control” and program the rf
pushbutton switch.
Refer to section titled “Programming the Operator” and program the operator.
To verify a low voltage battery condition perform the following:
o
Put and hold the On/Off/Option switch in the OPTION position.
o
Observe the LED indicator on the bottom of the battery pack
If the LED is GREEN the voltage is good (above 22.5VDC).
If the LED is YELLOW the voltage is nominal (above 18.5VDC
but below 22.5VDC)
If the LED is RED the battery pack is exhausted (below
18.5VDC) and must be charged
o
Battery can be charged by using the optional battery charger, optional
plug in transformer or by allowing manual traffic to restore battery
power.
Door Stays Open Too Long
Refer to section titled “Programming the Operator” and Auto-Setup the operator.
Refer to section titled “Adjusting the Door for Proper Operation” and adjust the
door hold open time.