Acer TravelMate 610 series, Service Manual, Page: 83 / 132

Chapter 4 75
Use the following procedure as a guide for computer problems.
NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or
modified options can give false errors and invalid system responses.
1. Obtain the failing symptoms in as much detail as possible.
2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating
the same operation.
3. Use the following table with the verified symptom to determine which page to go to.
Symptoms (Verified) Go To
Power failure. (The power indicator does not go on or
stay on.) “Power System Check” on page 77.
POST does not complete. No beep or error codes are
indicated. “Power-On Self-Test (POST) Error Message ” on page
79 “Undetermined Problems” on page 86
POST detects an error and displayed messages on
screen. “Error Message List” on page 79
The diagnostic test detected an error and displayed a
FRU code. “Running PQA Diagnostics Progra ” on page 43
Other symptoms (i.e. LCD display problems or others). “Power-On Self-Test (POST) Error Message ” on page
79
Symptoms cannot be re-created
(intermittent problems). Use the customer-reported symptoms and go to “Power-
On Self-Test (POST) Error Message” on page 79
“Intermittent Problems” on page 86
“Undetermined Problems” on page 86
Troubleshooting
Chapter 4