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Acer TravelMate 610 series Service Manual Download Page 4

IV

Conventions

The following conventions are used in this manual:

Screen messages

Denotes actual messages that appear 
on screen.

NOTE

Gives bits and pieces of additional 
information related to the current 
topic.

WARNING

Alerts you to any damage that might 
result from doing or not doing specific 
actions.

CAUTION

Gives precautionary measures to 
avoid possible hardware or software 
problems.

IMPORTANT

Reminds you to do specific actions 
relevant to the accomplishment of 
procedures.

Summary of Contents for TravelMate 610 series

Page 1: ...elMate 610 Service Guide PART NO 49 41Q04 001 DOC NO SG363 0103A PRINTED IN TAIWAN Service guide files and updates are available on the AIPG CSD web for more information please refer to http csd acer com tw ...

Page 2: ...y Please refer to the table below for the updates made on TravelMate 610 service guide Date Chapter Updates 04 172001 Chapter 1 Change video memory Up to 11MB SDRAM 4MB dedicated display cache combined with Intel R DVMT ...

Page 3: ...pect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and an...

Page 4: ... bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Page 5: ... NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printe...

Page 6: ...VI ...

Page 7: ...vices Configuration 34 PCI IRQ Routing 35 System Security 36 Boot Options 37 Exit Setup 38 BIOS Flash Utility 39 Executing Flash Program 39 System Utility Diskette 40 Read Panel ID Setting 40 Write Panel ID Setting 40 Thermal and Fan Utility 40 Main Board Data Utility 40 System Diagnostic Diskette 42 PQA System Diagnostics 42 Audio Test 42 USB Test 43 Smart Card Test 43 Infrared Ray IR Test 43 Run...

Page 8: ... 70 Removing the Main board 71 Removing the Antenna Boards 71 Removing the Touch Pad 72 Chapter 4 Troubleshooting 75 System Check Procedures 76 External Diskette Drive Check 76 External CD DVD ROM Drive Check 76 Keyboard or Auxiliary Input Device Check 76 Memory Check 77 Power System Check 77 Touchpad Check 78 Power On Self Test POST Error Message 79 Index of Error Messages 80 Index of Symptom to ...

Page 9: ...VII Table of Contents Microsoft Windows 2000 Environment Test 112 Windows ME Environment Test 115 Appendix C Online Support Information 119 Index 121 ...

Page 10: ...VIII Table of Contents ...

Page 11: ...ying 24 bit true color at 1024x768 eXtended Graphics Array XGA resolution Up to 11MB SDRAM 4MB dedicated display cache combined with Intel DVMT2 Simultaneous LCD and CRT display support Supports other output display devices such as LCD projection panels for large audience presentations Automatic LCD dim feature that automatically decides the best settings for your display and conserves power Multi...

Page 12: ...ign Full sized keyboard Ergonomically centered touchpad pointing device with scroll function Internet scroll key Expansion One Type II CardBus PC Card formerly PCMCIA slot One SmartBus slot Upgradeable memory Removable drives hard disk and optical drive EasyPort port replicator ...

Page 13: ...R CIR INT MIC SPKR 2 PORT REPLICATOR SIO KBC KAHUNA FWH DEBUG CONN KB CONN TOUCH PAD PS 2 BLUETOOTH VCH LCD CONN DISPLAY CACHE 1M 32BITS CRT PHY 82562EM KINNERETH XFMR AC97 CODEC ALC200 LINE IN MIC LINE OUT OP AMP APA2020 RJ45 RJ11 MDC MEM BUS 100 MHz GTL BUS 100 MHz DVO I F 105 MHz AGP MUXED 133 MHz LVDS DUAL CH USB0 1 HUB I 66MHz JORDAN I 50 MHz AC LINK USB2 PCI BUS 33 MHz ATA66 LPC BUS 33MHz DA...

Page 14: ... in port 20 CN21 HDD Board Connector 6 CN7 USB 0 Port 21 CN18 RTC Battery Connector 7 CN8 USB 1 Port 22 UB3 BIOS ROM 8 CN2 PS 2 Port 23 CN30 Touchpad Connector 9 CN1 AC Adapter Connector 24 CN16 PCMCIA Socket 10 SW1 Cover Switch 25 CN12 FAN Connector 11 CN10 BlueTooth Connecto 26 U15 North Bridge GMCH2M 12 U24 Display Cache 27 U14 CPU Socket 13 CN13 Bay Connector 28 CN11 LED Inverter Board Connect...

Page 15: ...ion No Item Description 1 CN24 Modem Board Connector 6 U64 South Bridge 2 CN23 Modem Cable Connector 7 DM1 DIMM Socket 1 3 U36 VCH Controller 8 DM2 DIMM Socket 2 4 U53 LAN Controller 9 U57 Clock Generator Controller 5 U59 Card Bus Controller ...

Page 16: ... frequently used programs 4 Touchpad Touch sensitive pointing device which functions like a computer mouse 5 Click buttons left center and right The left and right buttons function like the left and right mouse buttons the center button serves as a scroll up down button 6 Power switch Turns on the computer power 7 Infrared port Interfaces with infrared devices e g infrared printer IR aware compute...

Page 17: ...dbus PC card 2 PC card eject button Ejects PC card from the card slot 3 Smart card slot Slot for smart card interface with pre boot authentication systems 4 Hard disk bay Houses the computer s removable hard disk secured by a screw 5 Video capture kit slot Accepts the video capture kit option on the left side of th computer ...

Page 18: ...edia drive CD RW CD ROM DVD ROM or 2nd hard disk 4 AcerMedia drive activity light Lights up when media drive is being accessed 5 AcerMedia drive eject button Press to eject the media drive tray 6 AcerMedia drive emergency eject hole When the media drive tray cannot be ejected i e using the AcerMedia drive eject button insert a paperclip to manually eject the tray 7 Security keylock Connects to a K...

Page 19: ...ccepts audio line in devices e g audioCD player stereo walkman 5 Speaker headphone out jack Connects to audio line out devices e g speakers headphone 6 Expansion port I O replicator or EasyPort expansion devices 7 Modem port Connects to a phone line 8 LAN port Connects to an Ethernet 10BaseT or Fast Ethernet 100BaseT based network 9 External display port Connects to a display device e g external m...

Page 20: ...edia storage 4 Personal identification slot Insert a business card or similar sized identification card to personalize your computer 5 Battery bay Houses the computer s battery pack 6 Battery release latch Unlatches the battery to remove the battery pack 7 Hard disk drive bay screw Protects your hard disk against shocks 8 Hard disk anti shock protection Protects your hard disk against shocks 9 Mem...

Page 21: ...is closed Icon Function Description Wireless Communication Lights when theBlue Tooth Wireless LAN capabilities are enabled Power Lights when the computer is on Sleep Lights when the computer enters Sleep mode Media Activity Lights when the floppy drive hard disk or EasyLink Combo drive is active Battery Charge Lights when the battery is being charged Caps Lock Lights when Caps Lock is activated Nu...

Page 22: ... Lock key Description Caps Loc When Caps Lock is on all alphabetic characters typed are in uppercase Num Lock Fn F11 When Num Lock is on the embedded keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry A better solution would be to connect an external keypad Scroll Lock Fn F12 When Scro...

Page 23: ... perform Windows specific functions Desired Access Num lock on Num lock of Number keys on embedded keypad Type numbers in a normal manner Cursor control keys on embedded keypad Hold Shift while using cursor control keys Hold Fn while using cursor control keys Main keyboard keys Hold Fn while typing letters on embedded keypad Type the letters in a normal manner Key Description Windows logo key Star...

Page 24: ... Switches the power management scheme used by the computer function available if supported by operating system Fn o Sleep Puts the computer in Sleep mode Fn p DisplayToggle Switches display output between the display screen external monitor if connected and both the display screen and external monitor Fn q Screen Blank Turns the display screen backlight off to save power Press any key to return Fn...

Page 25: ...cate the Euro symbol on your keyboard 2 Open a text editor or word processor 3 Hold a a a aGr and press the Euro symbol NOTE Some fonts and software do not support the Euro symbol Please refer to http www microsoft com typography faq faq12 htm for more information Launch Keys Located at the top of the keyboard are five buttons These buttons are called launch keys They are designated as P1 P2 P3 ma...

Page 26: ...IOS vendor PhoenixBIOS BIOS version V1 0 R00 C9 BIOS ROM type LPC Flash ROM BIOS ROM size 512 KB BIOS package 32 pin TSSOP Supported protocols ACPI 1 0b HDD Password Int 13h Extensions S4BIOS for Win98 PnP BIOS 1 0a SMBIOS 2 3 Simple Boot Flag 1 0 PCI 2 1 USB specification 1 0 PCI Bus Power Management interface Specification Boot Block SMI 1 2 EPP IEEE 1284 ECP IEEE 1284 1 7 1 9 IrDA PS 2 keyboard...

Page 27: ... 128MB x 2 Supports DIMM type SDRAM Supports DIMM speed 100 MHz Supports DIMM voltage 3 3V Supports DIMM package 144 pin so DIM Memory module combinations You can install memory modules in any combinations as long as they match the above specifications Memory Combinations Slot 1 Slot 2 Total Memory 0 MB 128 MB 128 MB 128 MB 0 MB 128 MB 128 MB 128 MB 256 MB LAN Interface Item Specification LAN Inte...

Page 28: ... Logical sectors 63 63 63 63 Drive Format Logical cylinders 16383 16383 16383 16383 Physical read write heads 2 4 2 4 Disks 1 2 1 2 Spindle speed RPM 4200 4200 4200 4200 Performance Specifications Buffer size KB 512 2048 512 2048 Interface IDE ATA 5 IDE ATA 5 IDE ATA 5 IDE ATA 5 Data transfer rate disk buffer MB s 14 1 24 8 14 1 24 8 13 625 25 375 13 625 25 375 Data transfer rate host buffer MB s ...

Page 29: ...cable disc format DVD ROM DVD Video CD DA CD ROM Mode 1 Mode 2 CD ROM XA MODE 2 FORM 1 FORM 2 Multi Session Photo CD CD I Video CD Enhanced CD CD PLUS Compatible CD R W Loading mechanis Drawer with soft eject and emergency eject hole Power Requirement Input Voltage 5 V Audio Interface Item Specification Audio controller ALC200 Audio onboard or optional Built in ICH2 M Mono or Stereo Stereo Resolut...

Page 30: ...5 60 800x600x256 85 60 800X600X64K 85 60 1024x768x25 60 75 60 USB Port Item Specification USB Compliancy Level 1 0 UHCI USB 1 0 Number of USB port 2 Location Rear side Serial port function control Enable Disable by BIOS Setup IrDA Port Item Specification IrDA FIR port controller Ultra I O LPC47N252 208P Number of IrDA FIR port 1 Location Front side IrDA FIR port function control Enable disable by ...

Page 31: ... Access for PC PCI and PCI Way on PC Card socket Data transfer Support multiple FIFOs for PCI CardBus data transfer Programmable interrupt protocol PCI PCI ISA PCI Way or PC PCI interrupt signaling modes Keyboard Item Specification Keyboard controller Kahuna controlle Keyboard vendor model name API Total number of keypads 84 85 88 key Windows 95 keys Yes Internal external keyboard work simultaneou...

Page 32: ...n Vendor model name LG LP141X7 IBM ITXG77 C Mechanical Specifications LCD display area diagonal inch 14 1 14 1 Display technology TFT TFT Resolution XGA 1024x768 XGA 1024x76 Supports colors 262K 262K Optical Specification Brightness control keyboard hotkey keyboard hotkey Contrast control No No Electrical Specification Supply voltage for LCD display V 3 3 3 3 Supply voltage for LCD backlight Vrms ...

Page 33: ...ge Protection OVP 24 V 24 V Short circuit protection Output can be shorted without damage Output can be shorted without damage Electrostatic discharge ESD 15kV at air discharge 8kV at contact discharge 15kV at air discharge 8kV at contact discharge Dielectric Withstand Voltage Primary to secondary 1500 Vac or 2121 Vdc 10 mA for 1 second 1500 Vac or 2121 Vdc 10 mA for 1 second Leakage current 0 25 ...

Page 34: ...ding action is taken Invoked by the operating syste power saving modes All power shuts off Display Standby Mode Keyboard built in touchpad and an external PS 2 pointing device are idle for a specified period The display shuts off Hard Disk Standby Mode Hard disk is idle within a specifie period of time Hard disk drive is in standby mode spindle turned off Environmental Requirements Item Specificat...

Page 35: ...mory 000C0000 000CCFFF 48 KB Video BIOS 000CA000 000CBFFF 8 KB I O ROM 000E0000 000FFFFF 128 KB System BIOS 00100000 top limited 04301000 04301FFF 04302000 04302FFF 0430000 04300FFFF 4 KB 4 KB 64 KB Extended DIMM memory PCMCIA controller slot 1 PCMCIA controller slot 2 USB controller FFFF0000 FFFFFFFF 64 KB System board extension for PnP BIOS I O Address Map I O Address Function 000 00F DMA contro...

Page 36: ...ntroller IRQ2 Cascade IRQ3 FIR IRQ4 Serial port 1 IRQ5 Not used IRQ6 Not used IRQ7 Parallel port IRQ8 Real time clock IRQ9 ACPI IRQ10 USB SMBus Wireless LAN IRQ11 CardBus controller Smart card Internal LAN VGA IRQ12 PS2 pointing device IRQ13 Numeric data processor IRQ14 1st EIDE device hard disk IRQ15 2nd EIDE device CD ROM drive DMA Channel Assignment DMA Channel Function DRQ0 Audio or FIR option...

Page 37: ...tings Startup Configuration System Security Boot Options and Exit Setup To enter a menu highlight the item using the cursor up down keys then press Enter Within a menu navigate through the BIOS Utility by following these instructions Use the cursor up down keys to move between the parameters Press F5 or F6 to change the value of a parameter NOTE You can change the value of a parameter if it is enc...

Page 38: ...vice personnel know more about your computer Parameter Description CPU Type Speed Describes the type of CPU installed in the system System Memory Extended Memory HDD Serial Number Shows the serial number of the hard disk System BIOS Version Shows the version number of the BIOS VGA BIOS Version Shows the version number of the VGA display BIOS KBC Version Serial Number Shows the serial number of the...

Page 39: ...H MM SS hour minute second Boot Display Sets the display device when the computer starts up Both or Auto QuickBoot Mode QuickBoot allows your computer to skip certain tests at start up to speed up the boot process Enable or Disable Startup Screen When enabled it allows your computer to display the compute logo on boot up Enable or Disable Boot on LAN When enabled it allows your computer to boot up...

Page 40: ...Configuration sub menu PCI IRQ Routing Pres Enter to access the PCI IRQ Routing sub menu Resume on LAN MODE Access When enabled it allows your computer to resume normal operation when network or modem access is available Enabled or Disabled Reset Configuration Dat Select Yes to clear the Extended Syste Configuration Data Yes or No CPU Power Management Mode Set to auto to allow power management of ...

Page 41: ...the values in this screen The default setting of Auto optimizes all the settings for your hard disk IDE Secondary Master The IDE Secondary Master sub menu contains parameters related to the AcerMedia bay drive CAUTION The parameters in this screen are for advanced users only Typically you do not need to change the values in this screen The default setting of Auto optimizes all the settings for you...

Page 42: ... you can set the base I O address and interrupt request IRQ of the serial port Enable or Disable 3F8 IRQ 4 2F8 IRQ 3 3E8 IRQ 4 or 2E8 IRQ 3 IrDA FIR Enables or disables the infrared port When enabled you can set the base I O address interrupt request IRQ and direct memory access DMA channel of the infrared port Enable or Disable 2F8 IRQ 3 3E8 IRQ 4 2E8 IRQ 3 or 3F8 IRQ 4 DMA 3 or DMA 1 Parallel Po...

Page 43: ...PCI IRQ Routing sub menu allows you to set IRQs for PCI devices CAUTION The parameters in this screen are for advanced users only Typically you do not need to change the values in this screen because these values are already optimized ...

Page 44: ...sword parameter to Present Removing a Password Should you want to remove a password do the following Parameter Description Options Set Supervisor Password When set this password protects the BIOS Utility and Notebook Manager from unauthorized use Press Enter to set this password Set User Password When set this password protects the computer from unauthorized use Press Enter to set this password re...

Page 45: ...r 2nd Hard Disk password you are prompted for the current Hard Disk password before it is removed Changing a Password To change a password follow these steps Remove the current password See Removing a Password on page 36 Set a new password See Setting a Password on page 36 Boot Options The Boot menu contains parameter values that determine in what order the bootable devices in your computer start ...

Page 46: ...the default and suggested parameter settings Parameter Description Exit Saving Changes Saves your changes and exits the BIOS Utility Exit Discarding Changes Discards your changes and exits the BIOS Utility Load Setup Defaults Loads default settings for all setup parameters Discard Changes Discards your changes Save Changes Saves your changes ...

Page 47: ...eadme txt file will introduce on how to use AFlash utility Executing Flash Program IMPORTANT If this diskette is not bootable do the following actions before you use it 1 Create a bootable disk 2 Copy all AFlash files into this bootable diskette 3 Put the bootable disk into TravelMate 610 series module then reboot IMPORTANT Never turn off the system power while Flash BIOS is programming This will ...

Page 48: ...This function will write the default value into EEPROM 2 Read Thermal This function will display current system temperature and CPU temperature First the default of thermal range is displayed For the system temperature it ranges from 35 to 87 and for the CPU temperature it is limited to110 A CPU temperature below 110 is considered as normal temperature 3 Test Fan The test item includes fan off tes...

Page 49: ...his function is used when the original UUID is kept The user can use Read Main Board Data function before to get it and have stored it 5 Write MBD serial number This function allows to write 19 bytes MBD serial number by user keyin The serial number can be found on the backside of the machine a Create and write a new UUID This function is used when the original UUID is lost or damaged b Write UUID...

Page 50: ... diskette is not bootable do the following actions before you use it 1 Do system transfers 2 Copy the following files to A HIMEM SYS RAMDRIVE SYS CHOICE COM MSCDEX EXE PQA System Diagnostics NOTE This PQA diagnostics program will test Acer TravelMate 610 notebook series hardware peripherals 1 When you select One Test Test command F2 key will only work in the first level menu Item Test if you are i...

Page 51: ...sage appears on the screen otherwise it displays FAIL Smart Card Test Insert Smart Card into the socket of the left panel If it is doing well the message PASSED will be shown on the screen Infrared Ray IR Test This function will test Infrared Ray of Acer TravelMate 610 series Following are the steps 1 Please prepare 2 machines Choose Test_program for Server for one of the machines and choose 1 for...

Page 52: ...for your system The screen below appears if you select MultiTest Specify the desired number of tests and press Enter After you specify the number of tests to perform the screen shows a list of test items see below PQA Vx_x xx xx xx Diag Result SysInfo Option Exit Diag ONE TEST MULTI TEST FULL TEST QUICK TEST PQA Vx_x xx xx xx Diag Result SysInfo Option Exit Diag One TEST Multi TEST PQA Vx_x xx xx ...

Page 53: ...e options Test Times Indicates the number of tests to perform NOTE The F1 and F2 keys function only after you finish configuringthe Test option NOTE When any errors are detected by diagnostic program refer to Index of PQA Diagnostic Error Code Message on page 87 for troubleshooting PQA Vx_x xx xx xx Diag Result SysInfo Option Exit Diag MANUAL TEST AUTO TEST Test Items System Board Memory Keyboard ...

Page 54: ...46 Chapter 2 ...

Page 55: ... Wrist grounding strap and conductive mat to prevent electrostatic discharge Flat bladed screwdriver Phillips screwdriver Hexagonal screwdriver Plastic stick NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatches when putting back the components Machine Disassembly and Replacement Chapter 3 ...

Page 56: ...on Before You Begin Before proceeding with the disassembly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug the AC adapter and all power and signal cables from the system ...

Page 57: ...er START Battery Memory Modem Cover HDD Cover HDD Module Modem Cable 2 x A 1 x A Memory Modem Keyboard Cable 3 keyboard latches 1 x B on the backside Keyboard DVD ROM Optional Item CDR W Secondary HDD Secondary Battery Middle Cover 2 x B on the rear 2 x B on the back 2 x A 2 x B LCD FPC Cable Inverter Cable LCD Module 3 Mylar 3 x B LCD Bezel 1 x A Inverter LED Board LCD LCD FPC Cable 2 x B LCD Hin...

Page 58: ...dule 2 x B Fan Touchpad Button Scroll Key Microphone Cable Smart Card FFC Cable Speaker L R Cable 2 x A 2 x A Left Speaker Right Speaker 1 x A Smart Card Bracket 3 x A HDD Transfer Board Front Panel Main board Lower Case 0k000008 Rev 0A CZ2 R 001114 Rev A 0k000007 Rev 0A CZ2 L 001114 Rev A 1 x A 1 x A Right Antenna Board Left Antenna Board Touchpad Thermal Charger Bracket 1 x A Locker CPU ...

Page 59: ...Chapter 3 51 Removing the Battery Pack 1 To remove the battery pack push the battery release button inward 2 Slide the battery pack out of the machine ...

Page 60: ...l then remove the cover 3 Then carefully remove the hard disk drive module from the machine Disassembling the Hard disk drive Module 1 See Removing the Battery Pack on page 51 2 See Removing the Hard disk drive Module on page 52 3 Remove the two screws from back side of the hard disk drive module then slide the hard disk drive out from the hard disk drive out from the bracket ...

Page 61: ...Chapter 3 53 4 Disconnect the connector from the hard disk drive module ...

Page 62: ...CD RW drive out from the machine at the same time Disassembling the CD ROM drive Module 1 See Removing the Battery Pack on page 51 2 See Removing the CD ROM Drive Module on page 54 3 Remove the four screws as shown then detach the bracket from the CD RW drive 4 Remove the two screws then detach the CD RW bay transfer board from the CD RW drive ...

Page 63: ...ery Pack on page 51 2 To remove the extended memory from the machine first loosen two screws from the memory cover 3 Then lift the cover off and remove it from the main unit 4 Push out the latches on both sides of the socket and pull the memory module from the socket ...

Page 64: ... Removing the Battery Pack on page 51 2 See Removing the Extended Memory on page 55 3 Remove two screws from the modem board and then remove the modem board from the main board at CN17 4 Disconnect the modem cable from the modem board carefully ...

Page 65: ...rface before disassembly Removing the Middle Cover 1 See Removing the Battery Pack on page 51 2 To remove the middle cover first remove the two screws from the middle cover on the rear panel 3 Push the LCD module to an angle of 135 degrees as shown to release the middle cover from left to right 4 Pull the middle cover and lift it away ...

Page 66: ...ving the Middle Cover on page 57 3 To remove the keyboard first remove the screw from the main unit 4 Pull the three latches downward to lift the keyboard upward and expose it 5 Disconnect the keyboard cable from the main board at CN20 then carefully remove the keyboard from the main unit ...

Page 67: ...e 57 3 See Removing the Keyboard on page 58 4 Remove the two screws from the LCD FPC cable and then disconnect the LCD FPC cable from the mainboard 5 Disconnect the inverter cable from the main board at CN10 6 Remove the two screws from the backside of the unit as shown and then remove the LCD module from the main unit ...

Page 68: ...ree screws from the LCD bezel 6 Snap off the LCD bezel carefully then remove the LCD bezel from the module Removing the Inverter LED Board 1 See Removing the Battery Pack on page 51 2 See Removing the Middle Cover on page 57 3 See Removing the Keyboard on page 58 4 See Removing the LCD Module on page 59 5 See Removing LCD Bezel on page 60 6 To remove the inverter board remove the screw from the in...

Page 69: ...Removing the LCD 1 See Removing the Battery Pack on page 51 2 See Removing the Middle Cover on page 57 3 See Removing the Keyboard on page 58 4 See Removing the LCD Module on page 59 5 See Removing LCD Bezel on page 60 6 See Removing the Inverter LED Board on page 60 7 Remove four screws from both sides of the LCD ...

Page 70: ...s 1 See Removing the Battery Pack on page 51 2 See Removing the Middle Cover on page 57 3 See Removing the Keyboard on page 58 4 See Removing the LCD Module on page 59 5 See Removing LCD Bezel on page 60 6 See Removing the Inverter LED Board on page 60 7 See Removing the LCD on page 61 8 To remove the LCD hinges first remove two screws from the LCD hinges ...

Page 71: ...Chapter 3 63 9 Then remove the two LCD hinges from the LCD panel ...

Page 72: ...ge 59 5 Remove the RTC Battery from the main board gently Removing the LAN Board 1 See Removing the Battery Pack on page 51 2 See Removing the Middle Cover on page 57 3 See Removing the Keyboard on page 58 4 See Removing the LCD Module on page 59 5 To remove the LAN board disconnect the left and right antenna connectors from the wireless LAN board carefully 6 Remove the screw and then detach the E...

Page 73: ...See Removing the Battery Pack on page 51 2 See Removing the Middle Cover on page 57 3 See Removing the Keyboard on page 58 4 See Removing the LCD Module on page 59 5 See Removing the LAN Board on page 64 6 To remove the upper case first remove the eleven screws from the backside of the main unit 7 Then detach the upper case of the main unit carefully ...

Page 74: ...page 65 7 To remove the smart card bracket first disconnect the smart card FPC cable from the HDD transfer board 8 Remove two screws then detach the smart card bracket from the lower case Removing the HDD Transfer Board 1 See Removing the Battery Pack on page 51 2 See Removing the Middle Cover on page 57 3 See Removing the Keyboard on page 58 4 See Removing the LCD Module on page 59 5 See Removing...

Page 75: ...ransfer board 10 Remove three screws on the HDD transfer board from the main board and detach HDD transfer board Removing the Microphone 1 See Removing the Battery Pack on page 51 2 See Removing the Middle Cover on page 57 3 See Removing the Keyboard on page 58 4 See Removing the LCD Module on page 59 5 See Removing the LAN Board on page 64 6 See Removing the Upper Case on page 65 ...

Page 76: ...rd on page 64 6 See Removing the Upper Case on page 65 7 Remove the two screws on the right speaker and one screw on the left speaker channel and detach the left and right speakers from the lower case Removing the Front Panel 1 See Removing the Battery Pack on page 51 2 See Removing the Middle Cover on page 57 3 See Removing the Keyboard on page 58 4 See Removing the LCD Module on page 59 5 See Re...

Page 77: ...an 1 See Removing the Battery Pack on page 51 2 See Removing the Middle Cover on page 57 3 See Removing the Keyboard on page 58 4 See Removing the LCD Module on page 59 5 See Removing the LAN Board on page 64 6 See Removing the Upper Case on page 65 7 Disconnect the fan cable from the main board 8 Remove the four screws then detach the thermal module from the main board ...

Page 78: ...rd on page 64 6 See Removing the Upper Case on page 65 7 See Removing the Fan on page 69 8 To remove the CPU use the flat screwdriver to release the screw carefully and then remove the CPU from the CPU socket Removing the Thermal Charger Bracket 1 See Removing the Battery Pack on page 51 2 See Removing the Middle Cover on page 57 3 See Removing the Keyboard on page 58 4 See Removing the LCD Module...

Page 79: ... 6 See Removing the Upper Case on page 65 7 See Removing the HDD Transfer Board on page 66 8 See Removing the Fan on page 69 9 See Removing the CPU on page 70 10 See Removing the Thermal Charger Bracket on page 70 11 Remove the main board from the lower case gently Removing the Antenna Boards 1 See Removing the Battery Pack on page 51 2 See Removing the Middle Cover on page 57 3 See Removing the K...

Page 80: ...the Battery Pack on page 51 2 See Removing the Middle Cover on page 57 3 See Removing the Keyboard on page 58 4 See Removing the LCD Module on page 59 5 See Removing the LAN Board on page 64 6 See Removing the Upper Case on page 65 7 Detach the touch pad frame from the upper case carefully then disconnect the touch pad cable from the touch pad board ...

Page 81: ...Chapter 3 73 8 Remove the touch pad board from the upper case 9 Remove the touch pad button and scroll key from the upper case 10 Then remove the touch pad FPC cable from the upper case ...

Page 82: ...74 Chapter 3 ...

Page 83: ...ilure The power indicator does not go on or stay on Power System Check on page 77 POST does not complete No beep or error codes are indicated Power On Self Test POST Error Message on page 79 Undetermined Problems on page 86 POST detects an error and displayed messages on screen Error Message List on page 79 The diagnostic test detected an error and displayed a FRU code Running PQA Diagnostics Prog...

Page 84: ...CD DVD ROM does not have any label attached to it The label can cause damage to the drive or can cause the drive to fail Do the following to select the test device 1 Boot from the diagnostics diskette and start the PQA program refer to Running PQA Diagnostics Program on page 43 2 Go to the diagnostic CD DVD ROM in the test items 3 Press F2 in the test items 4 Follow the instructions in the message...

Page 85: ...ect the power adapter and install the charged battery pack then check that power is supplied by the battery pack If you suspect a power problem see the appropriate power supply check in the following list Check the Power Adapter on page 77 Check the Battery Pack on page 77 Check the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the pow...

Page 86: ...stall the battery pack If the charge indicator still does not light up replace the battery pack If the charge indicator still does not light up replace the main board Touchpad Check If the touchpad doesn t work do the following actions one at a time to correct the problem Do not replace a non defective FRU 1 Reconnect the touchpad cables 2 Replace the touchpad 3 Replace the main board After you us...

Page 87: ...t the error Index of Error Messages Error Message List Error Messages FRU Action in Sequence Failure Fixed Disk Reconnect hard disk drive connector Load Default Settings in BIOS SetupUtility Hard disk drive Main Board Stuck Key see Keyboard or Auxiliary Input Device Check on page 76 Keyboard error see Keyboard or Auxiliary Input Device Check on page 76 Keyboard Controller Failed see Keyboard or Au...

Page 88: ...ror Cache disable Main Board CPU ID Main Board DMA Test Failed DIMM Main Board Software NMI Failed DIMM Main Board Fail Safe Timer NMI Failed DIMM Main Board Device Address Conflict Run Load Default Settings in BIOS Setup Utility RTC battery Main Board Allocation Error for device Run Load Default Settings in BIOS Setup Utility RTC battery Main Board Failing Bits nnn DIMM BIOS ROM Main Board Fixed ...

Page 89: ...LCD is blank Power source battery pack and power adapter See Power System Check on page 77 Reconnect the LCD connector Hard disk drive LCD inverter I LCD cabl LCD Inverter LCD Main Board No beep power on indicator turns on and LCD is blank But you can see POST on an external CRT Reconnect the LCD connectors LCD inverter I LCD cable LCD inverter LCD Main Board No beep power on indicator turns on an...

Page 90: ...nnect the LCD connectors LCD inverter I LCD cable LCD inverter LCD Main Board No beep power on indicator turns on and a blinking cursor shown on LCD during POST Ensure every connector is connected tightlyand correctly Main Board No beep during POST but system runs correctly Speake Main Board LCD Related Symptoms Symptom Error Action in Sequence LCD backlight doesn t work LCD is too dark LCD bright...

Page 91: ...drive battery connection board Main Board The system doesn t power off Power source battery pack and power adapter See Power System Check on page 77 Hold and press the power switch for more than 4 seconds Main Board Battery can t be charged See Check the Battery Pack on page 77 Battery pack Main Board PCMCIA Smart Card Related Symptoms Symptom Error Action in Sequence System cannot detect the PC C...

Page 92: ...ernation Mode on page 24 Hard disk connection boar Hard disk drive Main Board The system doesn t resume from standby mode after opening the LCD See Standby Mode on page 24 LCD cover switch Main Board Battery fuel gauge in Windows doesn t go higher than 90 Remove battery pack and let it cool for 2 hours Refresh battery continue use battery until power off then charge battery Battery pack Main Board...

Page 93: ...vice Main Board Keyboard Touchpad Related Symptoms Symptom Error Action in Sequence Keyboard one or more keys does not work Reconnect the keyboard cable Keyboard Main Board Touchpad does not work Reconnect touchpad cable Touchpad board Main Board Modem Related Symptoms Symptom Error Action in Sequence Internal modem does not work correctly modem boar Main Board LAN Related Symptoms Symptom Error A...

Page 94: ...t circuit is suspected or whether the system is inoperative Follow these procedures to isolate the failing FRU do not isolate non defective FRU NOTE Verify that all attached devices are supported by the computer NOTE Verify that the power supply being used at the time of the failure is operating correctly See Power System Check on page 77 1 Power off the computer 2 Visually check them for damage I...

Page 95: ...and reboot system Error Code Message Action in Sequence 16XXX Backup battery error Backup battery 01XXX CPU or main board error Reload BIOS default setting Main Board 02XXX Memory error DIM Main Board 03XXX Keyboard error Reset Keyboard Keyboard Main Board 04XXX Video error Main Board 05XXX Parallel Port erro Main Board 06XXX Serial port or main board error Main Board 07XXX Diskette drive error Di...

Page 96: ...88 ...

Page 97: ...Connector CN5 Video Port CN21 HDD Board Connector CN6 Port Replicator CN22 Primary Battery Connector CN7 USB 0 Port JK1 LAN Modem Connector CN8 USB 0 Port SW1 Cover Switch CN9 LCD Connector SW2 Mainboard Setting CN10 BlueTooth Connector UB3 BIOS ROM CN11 LED Inverter Board Connector U14 CPU Socket CN12 FAN Connecto U15 North Bridge GMCH2M CN13 Bay Connector U24 Display Cache CN14 Mini PCI Card Con...

Page 98: ...2 Setting Switch 1 Switch 8 OFF Acer BIOS ON OEM BIOS Switch 2 Switch 7 OFF KBC BIOS Protected ON KBC BIOS Unprotected Switch 3 Switch 6 OFF Check password ON Bypass password Switch 4 Switch 5 BootBlock OFF Disable ON Enable to write PCB 99203 Item Description Item Description ...

Page 99: ...em Description Item Description CN23 Modem Cable Connecto U53 LAN Controlle CN24 Modem Board Connector U57 Clock Generator Controller DM1 DIMM Socket 1 U59 Card Bus Controlle DM2 DIMM Socket 2 U64 South Bridge U36 VCH Controller ...

Page 100: ...92 Chapter 5 Hard Disk Transfer Board Top view Item Description Item Description CN1 Right Speaker CN3 Microphone Cable Connector CN2 Left Speaker CN4 HDD Transfer Board Cable Connector ...

Page 101: ...93 Hard Disk Transfer Board Bottom view Item Description Item Description CN5 Hard Disk Driver Connector CN7 Power Switch CN6 Hard Disk Driver Board Connector R14 FIR Port ...

Page 102: ...94 Chapter 5 ...

Page 103: ... Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to return the defective parts you should follow the local government ordinance or...

Page 104: ...96 ...

Page 105: ...0I Memory NS MEMORY SDIMM 128 MITSUBISHI SDIMM 128 MH16S64AVS 7TA 72 16S64 C0N MEMORY SDIMM 128M NEC SODIMM 128MB W17128AHNC8602A 72 17128 D0N LCD 17 LCD MODULE 14 1 XGA TM610 14 1 LCD_MODULE610 6M 41Q07 001 17 LCD 14 1 XGA IBM ITXG77 LCD 14 1 XGA IBM ITXG77 56 0741Q 011 2 LCD BEZEL 14 1 BEZEL_MODULE 610 60 41Q07 00 18 LCD CABLE 610 14 1 LCD_COAXIAL_CABLE 50 41Q02 00 NS LCD HINGE LEFT 610_HINGE L ...

Page 106: ...40 47 40F07 002 26 LCD SCREW M2 L3 SCRW BIND M2 L3 B ZN SHIVA 86 9A322 3R0 27 LCD SCREW M2 5X6 SCREW M2 5X6 86 9A353 6R0 21 LCD SCREW MYLAR MYLAR_SCREW_BEZEL_ 610 40 41Q05 00 NS LCD WIRE CABLE 610_LCD WIRE_CABLE 50 41Q01 00 17 LCD MODULE 14 1 XGA TM610 ASSY LG 14 1 LCD_MODULE 610 6M 41Q07 011 17 LCD 14 1 XGA LG LP141X7 LCD 14 1 XGA LG LP141X7 56 0741Q 00 2 LCD BEZEL 14 1 BEZEL_MODULE 610 60 41Q07 ...

Page 107: ...BBER 520 47 41C03 001 NS LCD RUBBER CAMERA RUBBER CAMERA TM340 47 40F07 002 26 LCD SCREW M2 L3 SCRW BIND M2 L3 B ZN SH 86 9A322 3R0 27 LCD SCREW M2 5X6 SCREW M2 5X6 86 9A353 6R0 21 LCD SCREW MYLAR MYLAR_SCREW_BEZEL_ 610 40 41Q05 00 NS LCD WIRE CABLE 610_LCD WIRE_CABLE 50 41Q01 00 FDD Floppy Disk Drive NS FDD SLIM USB FDD MDL SLIM USB YD 8U10 M861P 90 42F05 002 FDD SLIM USB FDD USB SINGLE YD 8U10 M...

Page 108: ...CRW BIND M2 L3 B ZN SHIVA 86 9A322 3R0 NS CD DVD ROM SPECIAL SCREW CD ROM SPECIAL SCREW 86 00A19 120 NS CD RW 8X4X 24X KME UJDA330 CD RW 8X4X24X KME UJDA330AC610 56 19047 001 NS CD ROM CHASSIS ASSY_CD ROM_CHASSIS_610 60 41Q12 00 NS CD ROM BOARD T2 610CD ROMBOARD 55 41Q03 00 DVD ROM Drive 22 DVD ROM MODULE 8X TM610 DVD ROM_MODULE 610 6M 41Q05 001 NS CD DVD ROM SCREW SCRW BIND M2 L3 B ZN SH 86 9A322...

Page 109: ...SD C2502 56 2249C 021 NS CD ROM BOARD T2 610 CD ROM BOARD 55 41Q03 00 Heat Sink NS HEATSINK ASSY_CPU_HEAT_PIPE_ 610 60 41Q02 00 Fan NS FAN FAN 55 50 10 56MM 610 23 10044 001 Speake NS SPEAKER SPEAKER MODULE R 610 23 40056 001 SPEAKER SPEAKERMODULE L610 23 40056 011 Picture No Partname Description Part No ...

Page 110: ...OREA 99 N2182 00K KEYBOARD SPANISH KB DFE NSK A400S T2 610 SPANIS 99 N2182 00S KEYBOARDTAIWAN KB DFE NSK A4002 T2 610 TAIWAN 99 N2182 002 KEYBOARD THAILAND KB DFE NSK A4003 T2 610 THAI 99 N2182 003 Pointing Device NS TOUCHPAD TOUCHPAD MULTI SWITCH SYNAPTIC 56 1740C 001 TOUCHPAD FRAME 610_TOUCHPAD_FRAME 41 41Q03 00 TOUCHPAD BUTTON 610_TOUCHPAD_ BUTTON 42 41Q04 00 TOUCHPAD FPC CABLE 610_TOUCHPAD_FPC...

Page 111: ... 125V 3P CORD 125V UL 3P K01081B1183WP 27 01618 051 MICROPHONE CABLE 610_MIC_CABLE 50 41Q04 00 MDC CABLE C A MDC 2 2PIN 2CONN 85MM 610 50 41Q07 00 Main Board 5 MAINBOARD TM610 T2 610 MB W O CPU 55 41Q01 02 Board NS HDD BOARD T2 610 HDD BD 55 41Q02 00 NS MODEM BOARD MODEM MDC AMBIT U98M005 01 54 09011 301 NS PCI CARD 64BIT PCI CARD 64BIT LUCENT MPCI 101 54 03061 011 Picture No Partname Description ...

Page 112: ...YPACK PRIMARY 909 2140 60 41Q15 011 NS RTC BATTERY LI 3V BTY LI 3V ML3032T6 65MAHTAPE 23 20004 111 Case Cover Bracket assembly 7 FRONT COVER ASSYFRONTCOVER610 60 41Q11 001 8 HDD COVER ASSY_HDD_BEZEL_610 60 41Q13 00 3 UPPER CASE UPPER_CASE_MODULE 610 60 41Q04 00 4 LOWER CASE LOWER_CASE_MODULE 610 60 41Q03 00 NS SMART CARD ASSEMBLY SMART CARD 610 60 41Q09 00 NS I O BRACKET ASSY_I O_BRACKET_610 60 41...

Page 113: ...R 40 41Q12 011 PLATE NAME LBL NAME PLATE 51 7 6 7 610TXV 40 41Q12 00 Screws 26 SCREW SCRW BIND M2 L3 B ZN SHIVA 86 9A322 3R0 27 SCREW SCREW M2 5X6 86 9A353 6R0 NS HDD SCREW SCREW M3 4L W F NI 86 5A524 4R0 NS SCREW SCREW FLAT M2 L6 BL ZN 86 9A322 6R0 NS CPU THERMAL SCREW SCREW SET CPU THERMAL 610 86 00938 220 NS SCREW SCW HEX NYL I R 40 O 4 40 L5 5 34 00015 081 Picture No Partname Description Part ...

Page 114: ...106 ...

Page 115: ... 8 4 24 CD RW External LiIon 610TXCi 14 1 TFT PIII 800MHz 128MB 20GB Combo DVD RW External LiIon 611TXR 14 1 TFT PIII 850MHz 128MB 20GB 8 4 24 CD RW External LiIon 611TXRi 14 1 TFT PIII 850MHz 128MB 20GB 8 4 24 CD RW External LiIon 611TXC 14 1 TFT PIII 850MHz 128MB 20GB Combo DVD RW External LiIon 611TXCi 14 1 TFT PIII 850MHz 128MB 20GB Combo DVD RW External LiIon 612TXCi 14 1 TFT PIII 900MHz 128M...

Page 116: ...108 Appendix A ...

Page 117: ...s 98SE Windows 2000 and Windows ME environment Refer to the following lists for components adapter cards and peripherals which have passed these tests Regarding configuration combination and test procedures please refer to the TravelMate 610 Compatibility Test Report released by the Acer Mobile SystemTesting Department Test Compatible Components Appendix B ...

Page 118: ... LAN IEEE802 11 PCMCIA Card Xircom Pocket Internet III Memory Module PSC 64MB Mitsubishi 64MB NEC 64 128 MB Winbond 64 128 MB Infineon 256 MB Modem Adapter Modem up to 56K Pretec Modem 56K ActionTec DataLink 56Kbps Fax Mode TDK V 90 K56Kflex Data Fax Mode Xircom CREDITCARD MODEM 56 USR Megahertz 56K mode ISDN USR Megahertz ISDN 128K IBM ISDN Internet PC Card I O Peripheral I O Display IBM 9514 B04...

Page 119: ... DVC 300 Digital Video Camera IBM IBM PC Camera I O Adapter PCMCIA SCSI Adaptec 1480A slim SCSI CB Adaptec SlimSCSI APA 1460AB NewMedia BUSToaster PCMCIA to SCSI PCMCIA CDROM Panasonic 20x Portable CD ROM Playe PCMCIA ATA SundiskATA 15MB IBM Travel Kit 340MB microdrive IBM 340MB MicroDrive PC Card Adapter SONY Memory Stick 64MB PC Card Adapter EPSON Flash Packer 6M PCMCIA Other IBM Portable Drive ...

Page 120: ...00 Mobile Adapter TDK CardBus Ethernet 10 100 Base TX D Link Fast Ethernet Cardbus 10 100mbps IBM 10 100 EtherJet Cardbus Adapter 32 bit Xircom Cardbus Ethernet 10 100 Intel Built in LAN Other Lucent Wave LAN IEEE802 11PCMCIA Card Memory Module PSC 64MB Mitsubishi 64MB NEC 64 128 MB Winbond 64 128 MB Infineon 256 MB Modem Adapter Modem up to 56K Pretec Modem 56K ActionTec DataLink 56Kbps Fax Mode ...

Page 121: ... Speakerphone BLASTER USB BLASTER Modem 56K V 90 I O USB Speaker JS USB Digital Speakers Panasonic USB Speaker AIWA MultiMedia Digital Speaker System USB I O USB Joystick USB Rockfire Avant Garde Flightstick Microsoft SIDEWINDER Precision PRO USB I O USB Camera Acer USB Video capture kit Kodak DVC 300 Digital Video Camera I O Adapter PCMCIA SCSI Adaptec 1480A slim SCSI CB Adaptec SlimSCSI APA 1460...

Page 122: ...e 1 2 support IR w 6150 Nokia Card Phone Nokia Cellular Data Card PCMCIA w 8110or 6150 Motorola Digital Cellular Fax and Data Modem CELLect 3 GSM DCS1800 w cd928 Ericsson Mobile Office DC23 w PH38 Ericsson Mobile Office DI27 w GF768 Item Specifications ...

Page 123: ... Intel EtherExpress PRO 100 Mobile Adapter TDK CardBus Ethernet 10 100 Base TX D Link Fast Ethernet Cardbus 10 100mbps IBM 10 100 EtherJet Cardbus Adapter 32 bit Xircom Cardbus Ethernet 10 100 Intel Built in LAN Other Xircom pocket Ethernet III Memory Module PSC 64MB Mitsubishi 64MB NEC 64 128 MB Winbond 64 128 MB Infineon 256 MB Modem Adapter Modem up to 56K Pretec Modem 56K ActionTec DataLink 56...

Page 124: ...dem 56K V 90 I O USB Speaker JS USB Digital Speaker AIWA MultiMedia Digital Speaker System USB I O USB Joystick USB Rockfire Avant Garde Flightstick Microsoft SIDEWINDER Precision PRO USB I O USB Camera Acer Video Capture Kit Intel Digital Camera Kodak DVC 300 Digital Video Camera IBM IBM PC Camera I O Adapter PCMCIA SCSI Adaptec 1480A slim SCSI CB Adaptec SlimSCSI APA 1460AB NewMedia BUSToaster P...

Page 125: ...uite 1 2 support IR w 6150 Nokia Card Phone Nokia Cellular Data Card PCMCIA w 8110or 6150 Motorola Digital Cellular Fax and Data Modem CELLect 3 GSM DCS1800 w cd928 Ericsson Mobile Office DC23 w PH38 Ericsson Mobile Office DI27 w GF768 Item Specifications ...

Page 126: ...118 Appendix B ...

Page 127: ...q Software utilities q Schematics q Spare parts lists q Chips q TABs Technical Announcement Bulletin The service repair section provides you with downloadable information on q Troubleshooting guides q Tooling box information q Repair instructions for specific models q Basic repair guidelines q Debug cards for Acer s latest models For these purposes we have included an Acrobat File to facilitate th...

Page 128: ...120 Appendix C ...

Page 129: ...ower Adapter 77 Power System Checkout 77 Touchpad 78 Connectors 89 D DC AC LCD Inverter 22 Disassembly Procedure Flowchart 49 DMA Channel Assignment 27 E Environmental Requirements 25 Error Messages 80 Error Symptoms 82 Indicator 82 LCD 82 Memory 83 PCMCIA 83 Power 82 Power Management 83 Speaker 83 Error Symptom to Spare Part Index 79 ESD 24 Extended Memory removing 55 External Diskette Drive Chec...

Page 130: ...3 P Panel 6 Bottom Panel 10 Front Panel 6 Left Panel 7 Rear Panel 9 Right Panel 8 PCB 99203 89 PCMCIA Port 21 POST 79 Power Management Display Standby Mode 24 Hard Disk Standby Mode 24 Hibernation Mode 24 Standby Mode 24 Power System Check 77 Battery Pack 77 Power Adapter 77 Power System Checkout 77 PQA 42 Processor 16 R RMA 95 S Screw List 50 System Check Procedures 76 System Specifications 1 Fea...

Page 131: ...Index 123 W Windows 2000 Environment Test 112 Windows 98 EnvironmentTest 110 Windows Millenium EnvironmentTest 115 ...

Page 132: ...124 Index ...

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