Troubleshooting and maintenance –
Maintenance |
27
Troubleshooting and maintenance
If a malfunction should occur during operation, first check the points mentioned below. If the error cannot be recti-
fied, contact your local sales partner and jointly determine how to proceed.
The following malfunctions may occur:
Malfunction
Possible cause and suggested solution
An installed wallbox is not
functioning.
The power cable to the wallbox and/or the supply cable has not been correctly con-
nected to the terminal block in the small distribution board of the POLEMH6.
Check all connections.
The RCCB/MCB for the house connection are not switched on.
Check the upstream RCCB/MCB.
The internal RCCB/MCB of the wallbox are not switched on.
Check the RCCB/MCB on the wallbox.
NOTE
Detailed information on other causes of errors
The installation instructions for the eMH3 Wallbox contain further detailed information on possible faults and
causes of faults during start-up and operation of the wallbox.
Installation instructions eMH3
Maintenance
The POLEMH6 is essentially maintenance-free. However, we still recommend the mounting pole is regularly cleaned
and its function checked:
Use a dry or slightly damp, well-wrung cloth to clean the POLEMH6.
Do not use aggressive cleaning agents, waxes or solvents (such as cleaning fluid or paint thinner) as they may dull
the paintwork.
Check the housing of the POLEMH6 regularly for signs of damage.
Check the locks on the housing side and ensure that they move freely if necessary.