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“OH” (Overheat) Error Condition

– Check that the spa water temperature is over 112°F. The system should be shut down in this state and will

re-start automatically when the water cools below 112°F.

– This indicates that the heater body is over 112°F. The system should be shut down in this state and will

re-start automatically when the water cools below 112°F.

“HL” (High Limit) Error Condition

– This indicates that either the heater or the spa has reached 118°F or higher. The system will not re-start

automatically. To re-start the system, the water temperature must be below 112°F and the heater key at the
topside control must be pressed.

– If “HL” stays on and cannot be disarmed, there has been high amperage drawn through the board –

20 Amps total max. (12 Amps cord connection) – replace board.

“FLO” Error Condition

– This indicates a flow problem where the pressure switch is not closing
– Check that filters are clean
– Check that water level is optimal (2/3 up the filter) opening
– Check for a flow obstruction or closed valve
– Check that topside program is set up correctly for pump speeds
(see Factory-Programming instruction)

“FLC” Error Condition

– This indicates that the pressure switch is stuck in the closed position.
– Turn the power off and check the pressure switch for continuity using an Ohms meter for resistance or other

buzzer style continuity tester.

Erratic operation at topside panel

– Check for proper connection
– Shut off system and restart
– Check cable connection at the topside control remove, clean reconnect
– Try new topside control
– Replace main board

No Heat

– Check the topside control for “HL” Error Condition. This indicates that the system has overheated. Make sure

the temperature has fallen to less than 112°F and press the 

Heat (UP and Down key)

to reset.

– Check for flashing LED at topside control to indicate heat demand
– Check that filters are clean
– Check to see if the three dots (“. . .”) are blinking on the upper control. This indicates a flow problem. If

those “. . .” are off and there is still no heat, the element should be checked for continuity. If the element is
open, it needs to be replaced.

– If the pilot light still does not turn on, then the pressure switch may need to be adjusted. The pressure switch

is located on the heater union and has a small plastic screw on it. This plastic screw should be turned counter
clockwise to allow the heater to run on less water flow/pressure. This pressure switch is a protection switch
that is meant to turn the heater off if the pump fails to operate or if there is not enough pump pressure. A
test to see if the pressure switch has been adjusted correctly is to unplug the circulation pump and see if the
heater shuts off. It should operate again when the pump is plugged back in. The heater should not be
allowed to operate under static (gravitational) pressure when the pump is not on as it will cause an instant
overheat.

– If a flow switch is used it must be checked for continuity when closed.
– Replace the circuit board if the above remedies do not work.

26

PA C I F I C   H O T   T U B S   O W N E R ’ S   M A N U A L

Summary of Contents for Pacific 2004

Page 1: ...Please read this manual before proceeding with installation 2004 Owner s Manual Aber Hot Tub Manufacturing Ltd British Columbia Canada ...

Page 2: ...instructions operating directions and maintenance procedures Please follow these instructions carefully and retain this manual for future reference If you have any further questions after reading this manual your Pacific Hot Tub dealer will be happy to assist you Your comments and suggestions are appreciated We welcome your phone calls e mails and letters letting us know about your tubbing experie...

Page 3: ...erating Your Pacific Hot Tub PHT 2004 S Controls S Series PHT 1000 Series Controls T Series PHT 2002 Titanium Series Controls LT Series PHT 2004 ULX Controls ULXT Series 15 Diagnostic Message Display 17 Troubleshooting Guide 48 Hot Tub Maintenance 51 Winterizing 20 Service Calls 52 Chemical Safety 53 Chemicals General Supplies 54 Regular Maintenance 4 PACIFIC HOT TUBS OWNER S MANUAL ...

Page 4: ...le drowning do not use drugs or alcohol before or during the use of a hot tub 4 The use of alcohol drugs or medication can greatly increase the risk of fatal hyperthermia Any persons with heart or circulatory conditions or on prescribed medication should consult their physician before using a hot tub 5 Extreme caution must be exercised to prevent unauthorized access by children To avoid accidents ...

Page 5: ...terrupter located at the plug in connector The GFCI must be tested before each use With the product operating push the test button on the GFCI The product should not operate Push the reset button on the GFCI The product should now operate normally If the product fails to operate in this manner there is a ground current flowing indicating the possibility of an electric shock Disconnect the power un...

Page 6: ...as a light telephone or television within 1 5 m of this hot tub INSIDE LOCATION Although your Pacific Hot Tub has been designed to be operated outdoors during all seasons some people choose to locate their unit indoors Special precautions must be observed when putting your hot tub indoors specifically in a heated room or solarium Proper ventilation The room must be properly vented to allow moistur...

Page 7: ...ce and a firm base on which to roll the cart Please contact your Pacific Hot Tub dealer to determine the exact dimensions of your new hot tub so that you may determine whether it will fit through the intended delivery route Keep in mind that the hot tub must remain on the delivery cart at all times It may therefore be necessary to remove a gate or partially dismantle a fence in order to provide an...

Page 8: ...he appropriate wire from the main power supply panel in the approved conduit to the hot tub Your Pacific hot tub pack requires a three wire electrical service plus ground Line 1 black Line 2 red Neutral white Ground green The wire should not be less than a 8 3 wired directly into a GFCI in the main electrical panel box or in a sub panel box close to the main panel CONTACT YOUR ELECTRICIAN FOR PROP...

Page 9: ...ting massage jet turn the outside face of the jet counter clockwise To turn the jet off turn the outside face of the jet clockwise L F Full Sized Storm Directional Jets The flow direction can be adjusted by aiming the swivel nozzle in the desired direction The water flow can be changed at each jet by turning the outside face of the jet clockwise to reduce flow counter clockwise to return to full f...

Page 10: ...ce clockwise Do not force passed normal range of movement this will crack the knuckle joint Silent Air Controls with Heated Intake Lo Pro silent air controls are designed to deliver immediate bubble action with minimal noise To open turn counter clockwise and adjust according to personal massage preference When the jet pump is on the air control draws in the heat created by the motor and helps fur...

Page 11: ...h union fittings that allow for easy removal of the equipment During delivery to your home the unions may vibrate loose and may require tightening at the final location See Starting Your Hot Tub Floor Drain All models are equipped with a special floor drain allowing the hot tub to drain completely This eases the task of cleaning your hot tub On hot tubs with the Corona Discharge Option the floor d...

Page 12: ... pump and heater unit Note Fill water by putting hose in filter area to reduce air lock in pumps CAUTION The Control Module must never be operated without water in the hot tub serious damage to the heater and or pump may result 8 Check all connections for leaks and hand tighten union fittings as required The equipment may shift slightly during transportation making hand tightening of the union fit...

Page 13: ...ated below This will allow water to flow from the jet pump into the Stealth System and eliminate any possible airlocks in the plumbing You may now start up your hot tub as described in the Starting Your Hot Tub section then continue as described below Once water is flowing from all of the jets turn the selector valve to the Filtration position Purge line CLOSED to stop the purge and engage the Ste...

Page 14: ...will not go into a filter cycle Panel Lock Press Heat key and Pump 1 key simultaneously to activate panel LOC and the same to de activate Celsius or Fahrenheit Display Press Auxiliary Pump 2 or Blower and Light keys simultaneously and hold to toggle from degrees displayed in F or C Press Jets One key to activate Pump One The system will run for 30 minutes at which time the system will automaticall...

Page 15: ...hoice is made press Heat key to go to next mode 100 to 106 or 38 to 41 will appear depending on the Celsius or Fahrenheit set up Press Jets One key to change value for maximum temperature set capability for regular use When choice is made press Heat key to go to next mode Set at 104 F or 40 C P10 P11 or P12 will appear Press Jets One key to change operation P10 Pump 1 two speed with off position P...

Page 16: ...hes th3 39 on system start up This indicates that both thermisters are detecting tub water temperature of less than 39 F 4 C or they are both disconnected open Pump s and blower will run in this condition Display flashes OH Overheat This indicates that the spa water temperature is over 112 F The system should be shut down in this state and will re start automatically when the water cools below 112...

Page 17: ...n to less than 112 F and press the Heat key to reset Check for flashing LED at topside control to indicate heat demand Check that filters are clean Check to see if the pilot light at the equipment panel is on This indicates if power is actually getting to the heater element If this light is on and there is still no heat the element should be checked for continuity If the element is open it needs t...

Page 18: ...e topside control or restarting the system The circulation of the water may be too low allowing the heater body to overheat Be sure that all valves are fully open to allow maximum water flow over the heater element The friction and radiant heat from the pump motor can cause an extremely high ambient temperature around the spa and the equipment causing an overheat condition If this condition is sus...

Page 19: ...t Interrupter Trips Check if it does it only when heat turns on if so check element by removing the power to the element terminal and turn the heat on If it only faults when the element is connected with power the element has a ground fault and must be replaced This can be done with the pump s blower ozonator or any other peripheral equipment as a process of elimination to see where the fault may ...

Page 20: ...atically turns light off after 2 hours unless it has been manually deactivated The Light indicator is displayed when light is on at high intensity It flashes when light is on at low intensity Filter Cycle The system automatically performs two filter cycles per day at 12 hour intervals During filter cycle the pump will be activated for a predetermined number of hours This process also sets the star...

Page 21: ...ly deactivated The Pump indicator lights up when pump is on at high speed It flashes when pump is on at low speed If the water temperature reaches 112 F the display willo flash and stop all accessories pump light and ozonator The pump will be allowed to be on only during the smart winter mode cycle The system will return to the normal operating mode after the water temperature dropped to 109 F or ...

Page 22: ...est of the cycle The ozonator will be on for the entire duration of the filtering cycle At any other time the ozonator is not allowed to be on The Filter cycle Duration is user programmable By holding the light key the display shows the current Duration value F 02 03 04 05 or 06 Use the Up and Down keys to adjust this value as desired During the Duration adjustment if the user doesn t use any keys...

Page 23: ...ameter The display returns to the normal display when there is no more parameter to change There are four 4 low level programmable parameters 1 Input current mode configuration Display HC or LC Value HC High current breaker default LC Low current breaker 2 Pump speed configuration Display SPx ex SP1 Value x 1 1 speed 2 2 speeds default 3 Temperature display units configuration Display Tux TuC Valu...

Page 24: ... 43 C Call your dealer or service supplier if problem persists r x x message is displayed At power up the r x x message is displayed for a few seconds with x x indicating the software revision of your system The display is flashing A power failure has occurred Press any key to stop the LED flashing then reprogram filter cycle to adjust start time No display at topside Check that connection to main...

Page 25: ...off system and restart Check cable connection at the topside control remove clean reconnect Try new topside control Replace main board No Heat Check the topside control for HL Error Condition This indicates that the system has overheated Make sure the temperature has fallen to less than 112 F and press the Heat UP and Down key to reset Check for flashing LED at topside control to indicate heat dem...

Page 26: ...t off Try new topside control Replace main board Circulation pump does not work Check the fuse and power connections Light does not work Press Light key at top side Check bulb Check 12V out to light Filter Cycle does not operate Adjust the temperature set point to be within 2 F of the actual water temperature If the water temperature creeps 2 F higher than the set temperature the system will shut ...

Page 27: ... Point plus 1 F 0 5 C The Heater indicator lights up when the heater is on It flashes when there is a request for more heat but the heater has not yet started Note If your system is configured in Low Current Mode the heater will not start if pump is running at high speed Light Press Light key to turn light on Press a second time to turn light off A built in timer will shut light off after 2 hours ...

Page 28: ...meters the Light switch must be held for 5 seconds After this time the first parameter will be displayed xx Value xx filter cycle duration Use the Up Down keys to modify its value and Light key is used to accept the new value Press Light key will be displayed xx Value xx filter cycle frequency Use the Up Down keys to modify its value and Light key is used to accept the new value Press Light key ag...

Page 29: ... All keys are disabled except for the Light key If the water temperature reaches 112 F the display will flash and stop all accessories pump light and ozonator The pump will be allowed to be on only during the smart winter mode cycle The system will return to the normal operating mode after the water temperature dropped to 109 F or below 30 PACIFIC HOT TUBS OWNER S MANUAL ...

Page 30: ...s is pressed the circulation pump will start and will remain on for another 30 minutes after the pump has turned off Please note that when the circulation pump is installed it does affect the pressure switch status Duration Until the temperature return to the set point 1 3 Power Up detection Functionality After a power up the display will blink until somebody presses a key This feature is to let t...

Page 31: ...n if Pump 1 is on at High speed or if pump 2 is activated JMP 2 Circulation Pump Cp installed Cp not installed Flow switch with CP Flow Switch with Pump 1 JMP 3 Pump 2 speed Two speeds One speed This is normally done at Aber factory or by the spa installer but may be done at anytime as long as it is followed by a reset power up 32 PACIFIC HOT TUBS OWNER S MANUAL JMP1 JMP2 JMP3 1 2 ...

Page 32: ... 39 F 4 C or they are both disconnected open Pump s and blower will run in this condition OH Overheat Error Condition This indicates that the spa water temperature is over 112 F The system should be shut down in this state and will re start automatically when the water cools below 112 F This indicates that the heater body is over 112 F The system should be shut down in this state and will re start...

Page 33: ...l to indicate heat demand Check that filters are clean Check to see if the board LED at the equipment panel is on This indicates a flow problem If this light is off and there is still no heat the element should be checked for continuity If the element is open it needs to be replaced If the board LED still does not turn off then the pressure switch may need to be adjusted The pressure switch is loc...

Page 34: ...ut off Try new topside control Replace main board Circulation pump does not work Check the fuse and power connections Light does not work Press Light key at top side Check bulb Check 12V out to light Filter Cycle does not operate Adjust the temperature set point to be within 2 F of the actual water temperature If the water temperature creeps 2 F higher than the set temperature the system will shut...

Page 35: ...rs unless it has been manually deactivated The Light icon lights up when light is on at high intensity It flashes when light is on at medium or low intensity If your spa is equipped with an optional fiber box press Light key once to turn fiber box motor light on Press a second time to turn fiber box motor off and leave light on A third time turns both fiber box motor light off A built in timer aut...

Page 36: ...ss Enter key to display the current setting 4 Use Up or Down arrow key to change setting 5 Press Enter key to confirm the new setting The spa side control will return to normal mode with keypad locked and the Lock icon will be displayed To unlock the keypad 1 Enter the programming mode by pressing Program key Loc is displayed 2 Press Up arrow key 3 Press Pump 1 key 4 Press Light key The Lock icon ...

Page 37: ... key To set the start time of the Economy mode 1 Enter the programming mode by pressing Program key 2 Select the Economy mode start parameter by pressing List key until ECon is displayed 3 Press Enter key to display the current setting 4 Use Up or Down arrow key to change setting 5 Press Enter key to confirm the new setting The spa side control will return to normal mode To set the duration of the...

Page 38: ...it F or C Loc Keypad lockout If the water temperature reaches 112 F the display will flash and stop all accessories pump light and ozonator The pump will be allowed to be on only during the smart winter mode cycle The system will return to the normal operating mode after the water temperature dropped to 109 F or below 39 PACIFIC HOT TUBS OWNER S MANUAL ...

Page 39: ...in to reset the system Call your dealer or service supplier if problem persists Water temperature is flashing Water temperature in the spa has reached 112 F 44 C Do not enter the water Allow the water to cool down The system will reset automatically when water reaches 109 F 43 C Call your dealer or service supplier if problem persists Filter cycle stops and Filter Cycle icon is flashing Not a bug ...

Page 40: ...atically when the water cools below 109 F HL High Limit Error Condition This indicates that either the heater or the spa has reached 118 F or higher The system will not re start automatically To re start the system the water temperature must be below 112 F and the heater key at the topside control must be pressed If HL stays on and cannot be disarmed there has been high amperage drawn through the ...

Page 41: ...not be allowed to operate under static gravitational pressure when the pump is not on as it will cause an instant overheat If a flow switch is used it must be checked for continuity when closed Replace the circuit board if the above remedies do not work Temperature Readout is Wrong Remove temperature sensor thermister from the tub location and submerge it directly into the water This will verify i...

Page 42: ...ult Interrupter Trips Check if it does it only when heat turns on if so check element by removing the power to the element terminal and turn the heat on If it only faults when the element is connected with power the element has a ground fault and must be replaced This can be done with the pump s blower ozonator or any other peripheral equipment as a process of elimination to see where the fault ma...

Page 43: ...t 1 3 Program key Functionality Press and hold the Program switch until the program icon lights up about 2 seconds 1st parameter will appear Up Down keys modify values Duration Press Program key to display next parameter System will reset after last parameter Display As table below Parameter Display Value of x Time of day xx xx 00 00 to 11 59 AM PM Filter Cycle start time FS xx 1 to 12 Filter Cycl...

Page 44: ...o high speed After 1 minute All other pumps are stopping and pump 3 is starting Note If a key is pressed during a 1 minute cycle the cycle will be cancelled 1 5 Power up detection Functionality After a power up the display will blink until somebody presses a key This feature is to let the user know that a power failure has occurred Duration Until key is pressed Logo or arrow Display will blink 1 6...

Page 45: ...nable 2 Filtration cycle replaced by a purge cycle Pressure switch PS x 0 with pump one 1 with the circulation pump CP can not be at 0 Time out output To x 0 20 minutes 1 30 minutes 2 40 minutes Current pump 1 C1 x Select the current of the pump 1 1 15 Current pump 2 C2 x Select the current of the pump 2 1 15 Current pump 3 C3 x Select the current of the pump 3 1 15 Current blower Cb x Select the ...

Page 46: ...ce probe into well properly 5 Faulty hot tub side control unit thermostat Field service required replace High limit tripped 1 Dry fire water level too low Field service required replace element 2 Pump left on high speed Will automatically reset 3 Extreme ambient temperatures Wait for it to cool GFI tripping 1 Ground fault in heater Corrosion Field service required replace 2 Wet equipment Dry off e...

Page 47: ... wash the inside of your cover on a monthly basis to remove any chemical residue Note When adding more than the normal daily amount of disinfectant i e shock treatment leave the hot tub cover off or 1 2 open for a minimum of a 1 2 hour Failure to do so could damage the under side of the cover and void the warranty Cedar Skirting At the factory a water based clear stain has been applied to your ced...

Page 48: ...e SIDE panels To remove these screws you need to first remove the protective plastic screw caps STEP 3 There are a total of 7 screws on each of the CORNER panels 5 along the bottom three protected by plastic caps and 2 on the top top CORNER panel bottom SIDE panel SIDE panel top bottom CORNER panel SIDE panel SIDE panel Screw Plastic Cap Detail Screw Plastic Cap Detail top bottom CORNER Detail Rem...

Page 49: ...oduct The average life expectancy of the filter cartridge is approximately 1 to 2 years with proper care and water quality maintenance EVERY 2 TO 3 MONTHS Draining the Hot Tub Attach a garden hose to the drain tap hose bib located in the equipment cabinet of your hot tub Open the drain tap hose bib and let the water drain this will take approximately 2 to 4 hours depending on the size of your tub ...

Page 50: ...e required please call the Certified Pacific Hot Tub dealer where you purchased the hot tub If you need further information please call 1 800 263 7727 or visit our web site at http www aberhottubs com BEFORE CONFIRMING A SERVICE APPOINTMENT Have ready the serial and model of your hot tub located on the silver data plate on the front of the hot tub your date of purchase and store receipt It will be...

Page 51: ...d chemicals to water and never water to chemicals Always add diluted chemical slowly and uniformly towards the center of hot tub Never add chemical directly to skimmer unless directed to do so on package Chemicals may be corrosive so handle with care Store in a cool dark place KEEP OUT OF REACH OF CHILDREN Never smoke near chemicals some are highly flammable Ensure any spilled chemicals are carefu...

Page 52: ...er HOT TUB SHOCK Destroys organic contaminants and restores Non Chlorine water clarity FILTER CLEAN Filter cleaner A cleaning solution used to remove body oils from the filter cartridges HOT TUB TEST KIT A kit that tests for pH chlorine and or bromine levels in the hot tub water FLOATING DISPENSER Accessory used to hold chlorine or bromine tablets or sticks up to 1 3 16 diameter allowing them to s...

Page 53: ...Depending on use Filter Clean may be required GENERAL MAINTENANCE AND CARE Every 3 to 4 weeks clean filter with Filter Clean Change water at least every 90 days Periodically clean and protect vinyl cover with a vinyl cleaner Test kits rinse vials after each use Replace reagents annually and store in dark cool place Test total alkalinity monthly This will vary greatly with frequency of hot tub usag...

Page 54: ...55 PACIFIC HOT TUBS OWNER S MANUAL PHT 1000 PHT 2002 ...

Page 55: ...56 PACIFIC HOT TUBS OWNER S MANUAL PHT 1000 PHT 2002 ...

Page 56: ...57 PACIFIC HOT TUBS OWNER S MANUAL LXT Models equipped with Aqua Stealth ...

Page 57: ...58 PACIFIC HOT TUBS OWNER S MANUAL LXT Models ...

Page 58: ...59 PACIFIC HOT TUBS OWNER S MANUAL ULXT Model ...

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