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Aastra 9143i Series, Administrator'S Manual

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Troubleshooting

9-12

41-001160-04 Rev 02, Release 2.5  

IP Phone Administrator Guide

WatchDog Task Feature

The IP Phones include a troubleshooting feature called the “

WatchDog

” task that 

monitors the status of the phones and provides the ability to get stack traces from 
the last time the phone failed. When the phone detects a failure (i.e., a crash), it 
automatically reboots. You can view a WatchDog crash file using the Aastra Web 
UI at the path, 

Advanced Settings->Troubleshooting

. You can enable/disable the 

WatchDog task using the configuration files or the Aastra Web UI.

Enabling/Disabling WatchDog

Use the following procedure to enable/disable the WatchDog.

Configuration Files

For specific parameters you can set in the configuration files, see 

Appendix A

, the section, 

“WatchDog 

Settings”

 on 

page A-275.

Summary of Contents for 9143i Series

Page 1: ...Administrator Guide Release 2 5 SI SIP I IP PHONE PHONE 41 001160 04 Rev 02 9143i 9480i 9480i CT 9143i 9480i 9480i CT and 67xxi Series Phones and 67xxi Series Phones...

Page 2: ...l use While every effort has been made to ensure accuracy Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation The information contained...

Page 3: ...ibe translate or reduce to electronic medium or machine readable form or language derive source code without the express written consent of the Seller and its Suppliers or disseminate or otherwise dis...

Page 4: ......

Page 5: ...del 6730i IP Phone 1 16 Model 6731i IP Phone 1 19 Model 6751i IP Phone 1 22 Model 6753i IP Phone 1 25 Model 6755i IP Phone 1 28 Model 6757i and 6757i CT IP Phones 1 32 Firmware Installation Informatio...

Page 6: ...ns 3 8 Phone Status 3 9 Restarting Your Phone 3 13 Set Phone to Factory Defaults Erase Local Configuration 3 15 Basic Settings 3 19 Account Configuration 3 37 Network Settings 3 39 Line Settings 3 72...

Page 7: ...5 5 Administrator Passwords 5 9 Locking Unlocking the Phone 5 10 Defining an Emergency Dial Plan 5 16 Time and Date 5 19 Backlight Mode 6755i 6757i and 6757i CT only 5 30 Audio DHSG Headset 6753i 675...

Page 8: ...145 Customizing the Key Type List in the Aastra Web UI 5 166 Speeddial Prefixes 5 169 Enabling Disabling Ability to Add or Edit a Speeddial Key 5 170 Busy Lamp Field BLF 5 171 BLF Subscription Period...

Page 9: ...ng Parties 5 371 Transferring Two Existing Calls 5 372 Authentication Support for HTTP HTTPS Download Methods used with Broadsoft Client Management System CMS 5 373 Customizing the Display Columns on...

Page 10: ...eader in SIP Packet 6 52 Chapter 7 Encrypted Files on the IP Phone Encrypted Files on the IP Phone 7 2 Configuration File Encryption Method 7 2 Procedure to Encrypt Configuration Files 7 4 Vendor Conf...

Page 11: ...ed IP Phone UI Options Menu A 7 Network Settings A 8 DHCP Option Settings A 13 Password Settings A 15 Emergency Dial Plan Settings A 16 Aastra Web UI Settings A 17 Configuration Server Settings A 18 M...

Page 12: ...s A 113 As Feature Event Subscription Settings A 116 Transport Layer Security TLS Settings A 117 802 1x Support Settings A 126 RTP Codec DTMF Global Settings A 134 Autodial Settings A 139 Voicemail Se...

Page 13: ...and Receive Gain Adjustment Settings A 205 Directed Call Pickup BLF or XML Call Interception Settings A 209 ACD Auto Available Timer Settings A 211 Park and Pickup Global Settings not applicable to 6...

Page 14: ...n Interaction Setting A 265 XML Override for a Locked Phone Setting A 266 Symmetric UDP Signaling Setting A 266 User Agent Setting A 267 GRUU and sip instance Support A 267 DNS Query Setting A 268 Ign...

Page 15: ...Sample BLF Softkey Settings Sample BLF Softkey Settings D 2 Asterisk BLF D 2 BroadSoft BroadWorks BLF D 3 Appendix E Sample Multiple Proxy Server Configuration Multiple Proxy Server Configuration E 2...

Page 16: ......

Page 17: ...ation of the IP phones Audience This guide is for network administrators system administrators developers and partners who need to understand how to operate and maintain the IP phone on a SIP network...

Page 18: ...el 9143i 9480i 9480i CT and 67xxi Series SIP IP Phone Administrator Guide explains how to set the phone up on the network as well as advanced configuration instructions for the SIP IP phone This guide...

Page 19: ...al SIP Features on the IP Phone Chapter 4 Configuring operational information on the IP Phones Chapter 5 Configuring advanced operational information on the IP Phones Chapter 6 Encryption information...

Page 20: ......

Page 21: ...ls use for operation Topics This chapter covers the following topics Topic Page IP Phone Models page 1 3 Model 9143i IP Phone page 1 7 Model 9480i and 9480i CT IP Phones page 1 11 Model 6731i IP Phone...

Page 22: ...er 1 2 41 001160 04 Rev 02 Release 2 5 IP Phone Administrator Guide Firmware and Configuration Files page 1 41 Configuration File Precedence page 1 43 Installing the Firmware Configuration Files page...

Page 23: ...l SIP The 9480i CT and 6757i CT offers the base phone along with a cordless extension References For more information about the features and installation requirements see the SIP IP Phone Installation...

Page 24: ...r Guide Optional Accessories for all 9xxxi and 67xxi IP Phones The following are optional accessories for the IP Phones 6755i 6757i 6757i CT 6753i 6751i 6730i 6731i Power over Ethernet PoE Additional...

Page 25: ...Accessories for 6731i and 6751i IP Phones The following are optional accessories for the 6731i and 6751i IP Phones Optional Accessories for 6753i 6755i 6757i and 6757i CT IP Phones The following are o...

Page 26: ...ional softkeys for the phone The M675i module adds 60 additional softkeys to the IP phone models 6755i 6757i and 6757i CT using the 3 function keys on the bottom right of the unit The M675i module pro...

Page 27: ...ey configuration feature Full duplex speakerphone for handsfree calls Supports up to 9 call lines Headset support modular connector Built in two port 10 100 Ethernet ports lets you share a connection...

Page 28: ...exits an open list such as the Options List without saving changes Hold key Places an active call on hold To retrieve a held call press the call appearance button beside the light that is flashing Vo...

Page 29: ...protected Contact your System Administrator for more information Directory key Accesses the Directory on the phone The Directory List is your personal phone book conveniently stored within your phone...

Page 30: ...d on the programmable keys keys are configured as None Note For more information about configuring the programmable keys 1 through 7 to perform specific functions see Chapter 5 Configuring Operational...

Page 31: ...ular connector Built in two port 10 100 Ethernet switch lets you share a connection with your computer Inline power support based on 802 3af standard which eliminates power adapters AC power adapter i...

Page 32: ...the light that is flashing Redial key Redials up to 100 previously dialed numbers Pressing the Redial key twice simultaneously redials the last dialed number Volume control key Adjusts the volume for...

Page 33: ...Begins an intercom call to a remote extension and answers incoming intercom calls The 9480i and 9480i CT IP Phones also have default softkey 4 configured as Icom Services key Displays a list of Servic...

Page 34: ...Administrator Guide 9480i CT Cordless Handset Features 5 line backlit display screen 2 multi functional softkeys Programmable function key supports up to 14 functions Vibration Alerter Headset Jack De...

Page 35: ...rammed Feature Key List Scrolls up when in the various lists Adds a space during editing 5 Softkeys Activates feature or option shown on the display above the keys 6 Call key Used to obtain dial tone...

Page 36: ...lable with a symbol keypad or a text keypad 6730i Phone Features Symbol and Text 3 line LCD screen 8 programmable top keys Press and hold speeddial key configuration feature Supports up to 6 call line...

Page 37: ...s on the LCD display if there is more than 1 line of status text messages These buttons also let you scroll through menu selections such as the Options List Pressing the LEFT and RIGHT arrow keys lets...

Page 38: ...r the programmable keys on the 6730i IP phone 1 None 2 None 3 None 4 None 5 SAVE Allows you to save numbers preconfigured and or names to the Directory Using this key you enter the number name and lin...

Page 39: ...rammable top keys Press and hold speeddial key configuration feature Supports up to 6 call lines with LEDs Full duplex speakerphone for handsfree calls Headset mode support via handset jack Built in t...

Page 40: ...xt messages on the LCD display if there is more than 1 line of status text messages These buttons also let you scroll through menu selections such as the Options List Pressing the LEFT and RIGHT arrow...

Page 41: ...rammable keys on the 6730i IP phone 1 None 2 None 3 None 4 None 5 SAVE Allows you to save numbers preconfigured and or names to the Directory Using this key you enter the number name and line or speed...

Page 42: ...keypad or a text keypad 6751i Phone Features Symbol and Text 3 line LCD screen 1 call appearance line Press and Hold speeddial key configuration feature Supports 1 call line with transfer capabilities...

Page 43: ...ntrol key Adjusts the volume for the handset ringer and handsfree speaker Save key Saves names and numbers to the Directory List Also saves names and numbers from the Callers List to the Directory Lis...

Page 44: ...such as the Options List UP Arrow This key also acts as a Transfer Key allowing you to transfer calls when required DOWN Arrow This key also acts as a Conference Key allowing you to join conferences...

Page 45: ...Features 3 line LCD screen 6 programmable top keys 3 call appearance lines with LEDs Press and Hold speeddial key configuration feature Supports up to 9 call lines Full duplex speakerphone for handsfr...

Page 46: ...the call appearance button beside the light that is flashing Redial key Redials up to 100 previously dialed numbers Pressing the Redial key twice simultaneously redials the last dialed number Volume c...

Page 47: ...e keys are locked but can be unlocked and made configurable if required by the System Administrator The following are the default functions for the programmable keys on the 6753i IP phone 1 SAVE Allow...

Page 48: ...the 6755i 6755i Phone Features 8 line graphical LCD screen 144 x 75 pixels with white backlight 12 programmable keys 6 programmable hard keys on the top 6 programmable state based softkeys on the bott...

Page 49: ...options to customize your phone Your System Administrator may have already customized some of your settings Check with your System Administrator before changing the administrator only options Hold key...

Page 50: ...w key erases the character on the left pressing the RIGHT arrow key sets the option Programmable keys 6 Top keys programmable hard keys up to 6 programmable functions By default the top keys 1 through...

Page 51: ...functions on the 6755i IP phone However after you lift the handset there are specific static softkeys that display that cannot be changed These are as follows 1 DIAL Allows you to dial out on the pho...

Page 52: ...Phone Features 11 line graphical LCD screen 144 x 128 pixels with white backlight 12 multi functional softkeys 6 Top Keys programmable static softkeys 6 Bottom Keys programmable state based softkeys 4...

Page 53: ...esses options to customize your phone Your System Administrator may have already customized some of your settings Check with your System Administrator before changing the administrator only options Ho...

Page 54: ...mute Navigation keys Pressing the UP and DOWN arrow keys lets you view different status and text messages on the LCD display if there is more than 1 line of status text messages These buttons also le...

Page 55: ...third parties 2 DIRECTORY Displays up to 200 names and phone numbers stored in alphabetical order 3 CALLERS LIST Accesses the last 200 calls received 4 ICOM Accesses another extension on the network 5...

Page 56: ...Administrator Guide 6757i CT Cordless Handset Features 5 line backlit display screen 2 multi functional softkeys Programmable function key supports up to 14 functions Vibration Alerter Headset Jack De...

Page 57: ...in the various lists Adds a space during editing 5 Softkeys Activates feature or option shown on the display above the keys 6 Call key Used to obtain dial tone Also used as a Hold key 7 Dial Pad 8 Mut...

Page 58: ...iguration server setup you may have the IP phone may download a firmware version automatically or you may need to download it manually Installation Considerations The following considerations must be...

Page 59: ...g Power source For Ethernet networks that supply in line power to the phone IEEE 802 3af For power use the Ethernet cable supplied to connect from the phone directly to the network for power No power...

Page 60: ...configuration server The configuration server allows you to Store the firmware images that you need to download to your IP phone Stores configuration files for the IP phone Reference To set the proto...

Page 61: ...wing file phone model st This file contains information about the specific IP Phone model and contains the language packs to load to the phone The configuration files consist of two files called aastr...

Page 62: ...Chapter 5 the section Language on page 5 36 IP Phone Model Associated Firmware Configuration Files Language Files 9143i 9143i st aastra cfg MAC cfg for example 00085D1610DE cfg lang_de txt German lang...

Page 63: ...t of conflicting values set by the different methods values are applied in the following sequence 1 Default values hard coded in the phone software 2 Values downloaded from the configuration server 3...

Page 64: ...le phone model st to the root directory of the configuration server The IP phone accepts the new firmware file only if it is different from the firmware currently loaded on the IP phone Note The phone...

Page 65: ...using a new parameter called firmware server in the configuration files If a URL is specified for this parameter the phones in the network get the security tuz mac cfg and aastra cfg files from the or...

Page 66: ...ter to specify a server other than the original configuration server from which the phones get their firmware firmware server Note Specifying the download of a st file is not supported For example the...

Page 67: ...Phones on page 1 48 The following table specifies the files that the original configuration server downloads and the files that another server can download to the phone Files always downloaded from o...

Page 68: ...e Multiple Configuration Server feature are Directory Files directory 1 directory 2 Language Pack Files language 1 language 2 language 3 language 4 Valid files names you can specify for languages are...

Page 69: ...owing example downloads no language pack file language 1 The following example downloads the German language pack to the phones from the original configuration server language 1 lang_de txt The follow...

Page 70: ...from the path directory on server 1 2 3 4 using port 50 sips local certificate ftp admin admin 1 2 3 4 50 path phonesLocalCert pem 802 1x Security Authentication Certificate Files The following examp...

Page 71: ...The following example downloads the HTTPS user certificates for the phone from the original configuration server https user certificates trustedCerts pem The following example uses FTP to download th...

Page 72: ......

Page 73: ...can use to configure the IP phones Topics This chapter covers the following topics Note Features characteristics requirements and configuration that are specific to a particular phone model are indic...

Page 74: ...trator A User can configure a subset of these features and functions Users of the IP phones should see their Model specific User s Guide for available features and functions Reference Refer to Chapter...

Page 75: ...Administrator can apply a simplified options menu to the IP phones An Administrator can also enable and disable the use of an Administrator password protection in the IP phone UI These features are c...

Page 76: ...Methods 2 4 41 001160 04 Rev 02 Release 2 5 IP Phone Administrator Guide 6753i 6755i 6757i 6757i CT 6757i CT Handset 1 2 3 4 5 6 7 8 15 9 10 5 11 12 13 15 14 16 Options Key Options Key 6751i Options K...

Page 77: ...LCD phones To select an option press the Select softkey press 4 or select the number on the keypad that corresponds to the option in the Option List 4 On 3 line LCD phones Use the Set softkey after ma...

Page 78: ...yer Security TLS as a sublayer under its regular HTTP application layering SSL is a commonly used protocol for managing the security of a message transmission on the Internet It uses a 40 bit key size...

Page 79: ...lient and server HTTPS Client When an HTTPS client opens and closes its TCP socket the SSL software respectively handshakes upon opening and disconnects upon closing from the HTTPS server The main HTT...

Page 80: ...isplaying Loading Page Authentication Support for HTTP HTTPS Download Methods for Broadsoft Client Management System CMS The IP Phones have authentication support per RFC 2617 when using HTTP or HTTPS...

Page 81: ...y others Accepting the certificate then forwards you to the phone s Web UI Reference For more information on configuring the HTTPS protocol see Chapter 4 the sections Configuring the Configuration Ser...

Page 82: ...ollowing procedure to access the Aastra Web UI Step Action 1 Open your web browser and enter the phone s IP address or host name into the address field The following is an example of the Login screen...

Page 83: ...word is 22222 For a user the default username is user and the password field is left blank The IP phones accept numeric passwords only The Network Status window displays for the IP phone you are acces...

Page 84: ...to the 9143i 6730i 6731i 6753i and 6755i Softkeys apply to the 9480i 9480i CT 6755i 6757i and 6757i CT Expansion Modules apply to the 6753i 6755i 6757i and 6757i CT only Heading Description User Pass...

Page 85: ...6753i 6755i 6757i and 6757i CT only Applicable to User and Administrator Handset Keys 9480i CT and 6757i CT only Allows you to configure up to 15 softkeys on the handset Applicable to User and Adminis...

Page 86: ...P Mapping Lines Message Waiting Indicator Line DND Key Mode Call Forward Key Mode Use LLDP ELIN This section also allows you to set Incoming Intercom Settings Outgoing Intercom Settings Admin Only Adm...

Page 87: ...nes on the IP phone Action URI Allows an administrator to specify a uniform resource identifier URI that triggers a GET when certain events occur An Administrator can also specify a URI to be called e...

Page 88: ...P MD5 or EAP TLS Applicable to Administrator Only Troubleshooting Allows you to perform troubleshooting tasks whereby the results can be forwarded to Aastra Technical Support for analyzing and trouble...

Page 89: ...g mac cfg References For information about configuration file precedence see Chapter 1 Overview For a description of each configuration file parameter see Appendix A Configuration Parameters Using the...

Page 90: ...ll during the phones run time The parameters appear as read only when accessing the Aastra Web UI and the IP Phone UI In the Aastra Web UI they appear grayed out In the IP Phone UI the ability to chan...

Page 91: ...ed using XML Configuration files that include locked parameters are not backwards compatible Notes 1 The parameter locking feature applies to Release 2 4 and up Any phones that have a previous release...

Page 92: ......

Page 93: ...Administrator can use the IP Phone UI the Aastra Web UI or the configuration files to enter and change values This chapter provides information about the available Administrator options Topics This ch...

Page 94: ...5 Basic Settings page 3 19 Account Configuration page 3 37 Network Settings page 3 39 Line Settings page 3 72 Softkeys Programmable Keys Expansion Module Keys page 3 73 Action URI page 3 74 Configurat...

Page 95: ...using the IP Phone UI the Aastra Web UI or the configuration files IP Phone UI Options Using the IP Phone UI you can access the Administrator options at Options Administrator Menu using the default pa...

Page 96: ...P Settings Factory Default Erase Local Config References For information about all other user options in the Options Menu see your model specific SIP IP Phone User Guide For procedures on configuring...

Page 97: ...Simplified IP Phone UI Options Menu You can enable the simplified IP Phone UI Options menu using the configurations files only Full Options Menu Simplified Options Menu Call Forward Call Forward Prefe...

Page 98: ...istrator logs into the Web UI using a Web browser and entering the Admin username and password at the login prompt The default username is admin and the default password is 22222 The IP phones accept...

Page 99: ...r can configure this via the Aastra Web UI if enabled by an Administrator Basic Settings Preferences Key Mapping Basic Settings Preferences Priority Alerting Settings Basic Settings Preferences Direct...

Page 100: ...IP Phone see Chapter 4 Configuring Network and Session Initiation Protocol SIP Features For procedures on configuring the Basic Settings for the IP Phone see Chapter 5 Configuring Operational Feature...

Page 101: ...s via IP Phone UI In the IP phone UI the Phone Status options are available to the user and the administrator and do not require a password entry The following options display for phone status on the...

Page 102: ...s the Link State Negotiation Method Speed and Duplex Method that the phone uses on its PC Port Firmware Info Displays information about the firmware that is currently installed on the IP phone Phone S...

Page 103: ...x for Port 0 and Port 1 Hardware Information Displays the current IP phone platform and the revision number Firmware Information Displays information about the firmware that is currently installed on...

Page 104: ...oxy aastra com on port 5060 Status is Registered Backup registrar is used Yes SIP Error Number Displays on accounts when registration fails with the SIP proxy server Example Backup Registrar Line SIP...

Page 105: ...R To re load modified configuration files OR If the settings for the IP phone on the IP PBX system have been modified You can restart the phone using the IP Phone UI or the Aastra Web UI Restarting th...

Page 106: ...trator Level Options 3 14 41 001160 04 Rev 02 Release 2 5 IP Phone Administrator Guide Restarting the Phone Using the Aastra Web UI Aastra Web UI 1 Click on Operation Reset Phone 2 Click to restart th...

Page 107: ...ory defaults for all of the settings in the aastra cfg mac cfg and local configuration Performing this action results in losing all user modified settings You can reset a phone to factory defaults usi...

Page 108: ...istrator Guide Settings Factory Defaults Using the Aastra Web UI Aastra Web UI Step Action 1 Click on Operation Reset Current Settings 2 In the Restore to Factory Defaults field click This restores al...

Page 109: ...ified settings For more information about local configuration see Chapter 1 the section Configuration File Precedence on page 1 43 Erasing the Phone s Local Configuration Using the IP Phone UI IP Phon...

Page 110: ...strator Guide Erasing the Phone s Local Configuration Using the Aastra Web UII Aastra Web UI Step Action 1 Click on Operation Reset Current Settings 2 In the Remove Local Configuration Settings field...

Page 111: ...s the number and pattern of digits that a user dials to reach a particular telephone number Dial Plan field accepts up to 512 characters For more information on this feature see Local Dial Plan on pag...

Page 112: ...screen is available on all phones EXCEPT the 9143i 6751i and 6753i To configure the Pickup feature on a global basis see Chapter 5 the section Park Calls Pick Up Parked Calls on page 5 62 To configur...

Page 113: ...es the playing of a beep to indicate a status on the phone When the phone receives a status message the BEEP notifies the user that the message is displaying For more information on this feature see X...

Page 114: ...5 88 UPnP Mapping Lines Note This option can be set by both Users and Administrators upnp mapping lines Enables or disables the use of Universal Plug and Play UpnP on a specific line on the IP phone F...

Page 115: ...ion Call Forwarding on page 5 252 Use LLDP ELIN Note This option can be set by both Users and Administrators use lldp elin Enables or disables the use of an Emergency Location Identification Number EL...

Page 116: ...ntercom call and sends a busy signal to the caller For more information on this feature see Incoming Outgoing Intercom with Auto Answer and Barge In on page 5 106 Microphone Mute Note This option can...

Page 117: ...tercom calls This parameter is required for all server side Intercom calls For more information on this feature see Incoming Outgoing Intercom with Auto Answer and Barge In on page 5 106 Line sip inte...

Page 118: ...a value is entered for this parameter If you leave this parameter blank the Redial key returns to its original functionality Note If you configure the Redial key for speeddialing on the 9480i CT or 6...

Page 119: ...on this feature see Ring Tones and Tone Sets on page 5 121 N A LineN Note This option can be set by both Users and Administrators lineN ring tone Sets the type of ring tone on the IP phone on a per l...

Page 120: ...Priority alert priority When an alert priority keyword appears in the header of the INVITE request the configured Bellcore ring tone is applied to the IP phone For more information on this feature se...

Page 121: ...Directed Call Pickup Prefix directed call pickup prefix Allows you to specify a prefix to use for directed call pickup that you can use with a BLF or BLF List softkey For more information on this fea...

Page 122: ...available Enables or disables the use of the ACD Auto Available Timer For more information on this feature see Automatic Call Distribution ACD for Sylantro Servers on page 5 189 Auto Available Timer...

Page 123: ...ate to various formats For more information on this feature see Time and Date on page 5 19 Time Zone Note This option can be set by both Users and Administrators N A time zone name Custom Parameters t...

Page 124: ...can be set by both Users and Administrators Time Server 2 time server2 This parameter allows you to set the IP address of Time Server 2 in dotted decimal format For more information on this feature se...

Page 125: ...tra Web UI Parameters in Configuration Files Description Live Dialpad Note This option can be set by a User via the IP Phone UI and by an Administrator via the IP Phone UI and the configuration files...

Page 126: ...Web UI Valid values for all models are 0 English 1 French 2 Spanish 3 German 4 Italian 5 Portuguese 6 Russian Valid values for the CT handsets are 0 English 1 French 2 Spanish Note All languages may n...

Page 127: ...ge value for this parameter allows users to enter text and characters in the IP Phone UI Aastra Web UI and in XML applications via the keypad on the phone in the language s specified Valid values are...

Page 128: ...lang_fr txt French lang_fr_ca txt Canadian French lang_it txt Italian lang_pt txt Portuguese lang_pt_br txt Brazillian Portuguese lang_ru txt Russian Notes 1 The languages packs you load are dependan...

Page 129: ...for these features are Account Phone Custom You can set the modes for DND and CFWD in the Aastra Web UI at the path Basic Settings Preferences General or using the following parameters in the configur...

Page 130: ...the account you configured is enabled All other accounts are grayed out but set to the same configuration Using the Aastra Web UI if you make changes to that initial account the changes apply to all a...

Page 131: ...Settings The following paragraphs describe the network parameters you can configure on the IP phone Network settings are in two categories Basic network settings Advanced network settings Note Specif...

Page 132: ...ork information The DHCP server serves the network information that the IP phone requires If the IP phone is unable to get any required information then you must enter it manually DHCP populates the f...

Page 133: ...formation see Configuring Network Settings Manually on page 4 24 Primary DNS Primary DNS dns1 Primary domain name server IP address For any of the IP address settings on the IP phone a domain name val...

Page 134: ...PC Port Enabled 3 Line LCD Phones Enable PassThru Port 8 and 11 Line LCD Phones N A LAN Port PC Port PC Port PassThru Enable Disable 3 Line LCD Phonesi PC Port PassThru Enable Disable 8 and 11 Line LC...

Page 135: ...ot For more information see Using Option 77 User Class on the IP Phone on page 4 14 Download Options DHCP Download Options dhcp config option override The value specified for this parameter overrides...

Page 136: ...s LLDP MED and Emergency Location Identification Number ELIN on page 5 101 N A LLDP Packet Interval lldp interval The amount of time in seconds between the transmission of LLDP Data Unit LLDPDU packet...

Page 137: ...in the event that only non default UPnP gateways get discovered on the network The UPnP port mappings are saved to this IP address so even if the phone reboots it will still have the correct port map...

Page 138: ...abled sip nortel nat support Enables or disables the phone to operate while connected to a network device that enforces NAT For more information see Chapter 4 Configuring Nortel NAT optional on page 4...

Page 139: ...er to 1 prevents the use of the configured Time Server s For more information see Chapter 4 Network Time Servers on page 4 67 N A Time Servers 1 2 and 3 time server1 time server2 time server3 time ser...

Page 140: ...ion on page 4 40 XML HTTP POSTs HTTPS Server Block XML HTTP POSTs https block http post xml Enables or disables the blocking of XML scripts from HTTP POSTs Some client applications use HTTP POSTs to t...

Page 141: ...port Layer Security version 1 TLS 1 0 is a protocol that ensures privacy between communicating applications and their users on the Internet TLS is the successor to SSL SSL 3 0 Secure Socket Layer vers...

Page 142: ...valid or are not signed by Verisign Thawte or GeoTrust the phones fail to download configuration files For more information see Chapter 4 HTTPS Server Certificate Validation on page 4 44 Check Expires...

Page 143: ...ename https user certificates Specifies a file name for a PEM file located on the configuration server This file contains the User provided certificates in PEM format These certificates are used to va...

Page 144: ...Differentiated Services Code Point DSCP for SIP packets For more information see Chapter 4 Type of Service ToS Quality of Service QoS and DiffServ QoS on page 4 54 Type of Service RTP RTP tos rtp The...

Page 145: ...Chapter 4 Virtual LAN optional on page 4 54 Other Priority Priority Non IP Packet priority non ip Specifies the priority value for non IP packets For more information see Chapter 4 Virtual LAN optiona...

Page 146: ...parameter It is the mapping between the DSCP value and the VLAN priority value for SIP RTP and RTCP packets You enter the tos priority map value as follows DSCP_1 Priority_1 DSCP_2 Priori ty_2 DSCP_6...

Page 147: ...LAN Port VLAN id as normal but set the PC Port VLAN id port 1 to 4095 The following example sets the phone to be on VLAN 3 on the LAN Port but the PC Port is configured as untagged tagging enabled 1...

Page 148: ...ure specific parameters using the IP Phone UI the Aastra Web UI or the configuration files If you have a proxy server or have a SIP registrar present at a different location than the PBX server the SI...

Page 149: ...es are up to 20 alphanumeric characters For more information see Chapter 4 Basic SIP Settings on page 4 71 User Name Phone Number Global and Per Line sip user name global sip lineN user name per line...

Page 150: ...sks when entering For more information see Chapter 4 Basic SIP Settings on page 4 71 N A BLA Number Global and Per Line sip bla number global sip lineN bla number per line Phone number that you assign...

Page 151: ...port per line SIP proxy server s port number Default is 0 For more information see Chapter 4 Basic SIP Settings on page 4 71 N A Backup Proxy Server Global and Per Line sip backup proxy server global...

Page 152: ...see Chapter 4 Basic SIP Settings on page 4 71 Registrar Server Registrar Server Global and Per Line sip registrar ip global sip lineN registrar ip per line IP address of the SIP registrar Up to 64 al...

Page 153: ...egistrar s typically the backup SIP proxy port number For more information see Chapter 4 Basic SIP Settings on page 4 71 N A Registration Period Global and Per Line sip registration period global sip...

Page 154: ...cking the box for this field in the Aastra Web UI Default is disabled For more information see Chapter 4 Advanced SIP Settings optional on page 4 86 Explicit MWI Subscription Period sip explicit mwi s...

Page 155: ...ified line with the BroadSoft s server side DND CFWD or ACD features For more information about this parameter see Chapter 6 the section As Feature Event Subscription on page 6 17 AS Feature Event Sub...

Page 156: ...ormation see Chapter 4 Advanced SIP Settings optional on page 4 86 Timer 1 and Timer 2 sip T1 timer sip T2 timer These timers are SIP transaction layer timers defined in RFC 3261 Timer 1 is an estimat...

Page 157: ...pecify the Trusted Certificates the Root and Intermediate Certificates the Local Certificate and the Private Key are optional For more information see Chapter 4 Advanced SIP Settings optional on page...

Page 158: ...anced SIP Settings optional on page 4 86 Registration Timeout Retry Timer sip registration timeout retry timer Specifies the length of time in seconds that the phone waits until it re attempts to regi...

Page 159: ...nal on page 4 86 BLA Subscription Period sip bla subscription period Specifies the amount of time in seconds that the phone waits to receive a BLA subscribe message from the server If you specify zero...

Page 160: ...t Proxy see Chapter 6 the section Whitelist Proxy on page 6 24 XML SIP Notify sip xml notify event Enables or disables the phone to accept or reject an aastra xml SIP NOTIFY message Note To ensure the...

Page 161: ...al time Transport Protocol RTP Settings on page 4 95 N A Basic Codecs G 711 u Law G 711 a Law G 729 sip use basic codecs Enables or disables basic codecs Enabling this parameter allows the IP phone to...

Page 162: ...sport Protocol RTP Settings on page 4 95 N A RTP Encryption Global and Per Line sip srtp mode global sip lineN srtp mode per line This parameter determines if SRTP is enabled on this IP phone as follo...

Page 163: ...ine sip autodial timeout sip lineN autodial timeout Globally or on a per line basis specifies the time in seconds that the phone waits to dial a preconfigured number after the handset is lifted from t...

Page 164: ...asic SIP Authentication Settings Basic SIP Network Settings Advanced SIP Settings Missed Call Summary Subscription only RTP Settings DTMF Method and RTP Encryption only Autodial Settings On a per line...

Page 165: ...on an IP phone totaling 180 softkeys Valid for 6755i 6757i and 6757i CT phones The softkey programmable key or expansion module key can be set to use a specific function Available functions depend on...

Page 166: ...tration Specifies the URI for which the phone executes a GET on when a successful registration event occurs Registration Event Specifies the URI for when registration events occur or when there are re...

Page 167: ...about configuring the Action URI Disconnected parameter see Action URI Disconnected on page 5 344 XML SIP Notify Events and Action URIs In order for an XML push to bypass the NAT firewall the phone su...

Page 168: ...ic intervals An Administrator can use the action uri poll to command the phone to perform an XML call at configurable intervals An Administrator can specify the URI to be called and specify the interv...

Page 169: ...eters in Configuration Files Description Download Protocol Settings Download Protocol Download Protocol download protocol Protocol to use for downloading new versions of software to the IP phone Valid...

Page 170: ...tion files reside on the TFTP server for downloading to the IP Phone If the IP phone s configuration and firmware files are located in a sub directory beneath the server s root directory the relative...

Page 171: ...on page 4 112 Select TFTP Use Alternate TFTP use alternate tftp Enables or disables the alternate TFTP server Valid values are 0 disabled and 1 enabled For more information see Chapter 4 Configuratio...

Page 172: ...l on page 4 112 FTP Username FTP Username ftp username The username to enter for accessing the FTP server This will become effective after this configuration file has been downloaded into the phone No...

Page 173: ...ath name for which the configuration files reside on the HTTP server for downloading to the IP Phone If the IP phone s configuration and firmware files are located in a sub directory beneath the serve...

Page 174: ...es the path name for which the configuration files reside on the HTTPS server for downloading to the IP Phone If the IP phone s configuration and firmware files are located in a sub directory beneath...

Page 175: ...ot overwritten by an auto resync update Auto resync affects the configuration files only However the settings in the Aastra Web UI take precedence over the IP phone UI and the configuration files 3 Th...

Page 176: ...g a value for this parameter using the configuration files the value can be entered using minute values from 00 to 59 for example the auto resync time can be entered as 02 56 For more information see...

Page 177: ...phone to wait 24 hours prior to doing the first checksync For more information see Chapter 8 the section Using the Auto Resync Feature on page 8 7 XML Push Server List Approved IP Addresses N A XML P...

Page 178: ...ing the Firmware Update page in the Aastra Web UI at the location Advanced Settings Firmware Update Using the IP Phone UI or the Aastra Web UI to restart the phone The phone automatically looks for fi...

Page 179: ...ocol Specifies the protocol that the RTP port on the IP phone uses to send out SIP signaling packets Default is USP Notes 1 If you set the value of this parameter to 4 TLS the phone checks to see if t...

Page 180: ...e delay time when placing a call Notes 1 Persistent TLS requires the outbound proxy server and outbound proxy port parameters be configured in either the configuration files or the Aastra Web UI Advan...

Page 181: ...st CA root certificate This parameter is required when configuring TLS optional for Persistent TLS Note The certificate files must use the format pem To create custom certificate files to use on your...

Page 182: ...when the phone uses the TLS transport protocol to setup a call The Trusted Certificate files define a list of trusted certificates The phone s trusted list must contain the CA root certificates for al...

Page 183: ...he 802 1x Protocol Note If configuring 802 1x using the IP Phone UI the certificates and private keys must already be configured and stored on the phone Use the configuration files or the Aastra Web U...

Page 184: ...ty Specifies the identity or username used for authenticating the phone Note The value you enter for this parameter also displays in the Aastra Web UI at the path Advanced Settings 802 1x Support Gene...

Page 185: ...e key For more information see Chapter 6 the section 802 1x Support on page 6 31 N A Trusted Certificates Filename 802 1x trusted certificates Specifies the file name that contains the trusted certifi...

Page 186: ...to save log files Filter the logs according to severity that get reported to log files Save the current local configuration file to a specified location Save the current server configuration file to...

Page 187: ...Web UI This chapter also includes procedures for configuring the Network and Global SIP features via the configuration files the IP Phone UI and the Aastra Web UI where applicable Note The IP Phone Us...

Page 188: ...4 4 Basic Network Settings page 4 4 Advanced Network Settings page 4 30 Global SIP Settings page 4 70 Basic SIP Settings page 4 71 Advanced SIP Settings optional page 4 86 Real time Transport Protocol...

Page 189: ...ator password To configure the phone using the Aastra Web UI you must enter an administrator username and password References For configuring the IP phone at the Asterisk IP PBX see Appendix B Configu...

Page 190: ...c Network Settings DHCP The IP phone is capable of querying a DHCP server allowing a network administrator a centralized and automated method of configuring various network parameters for the phone If...

Page 191: ...are supplied to the IP phone by the DHCP server The administrator must configure the phone manually to provide any required network parameters not supplied by the DHCP server Enabling Disabling DHCP U...

Page 192: ...sable DHCP on the phone using the IP Phone UI IP Phone UI Step Action 1 Press on the phone to enter the Options List 2 Select Administrator Menu 3 Enter your Administrator password Note The IP Phones...

Page 193: ...ng Disabling DHCP Using the Aastra Web UI Use the following procedure to enable disable DHCP using the Aastra Web UI Aastra Web UI Step Action 1 Click on Advanced Settings Network Basic Network Settin...

Page 194: ...ame to the phone automatically If your DHCP server does not support Option 66 you must manually enter the IP address or domain name for your applicable configuration server into your IP phone configur...

Page 195: ...use TFTP from the same server Linux Example A System Administrator can enter the following in the Aastra IP Phone configuration file option space AastraIPPhone57i option AastraIPPhone57i cfg server n...

Page 196: ...th option tftp server name http httpsvr example com path HTTPS https server path option tftp server name https 192 168 1 45 option tftp server name https 192 168 1 45 path option tftp server name http...

Page 197: ...the configuration files the IP Phone UI and the Aastra Web UI Configuring DHCP Option 12 Hostname on the IP Phone Use the following procedures to configure DHCP Option 12 Hostname on the IP Phone Not...

Page 198: ...enu 2 Select Network Settings 3 Select Hostname 4 By default the Hostname field is automatically populated with Model MAC address of your phone for example 53i00085D164435 If you want to change the ho...

Page 199: ...utomatically populated with Model MAC address of your phone for example 53i00085D164435 If you want to change the hostname enter a hostname for your phone in the Hostname field Valid values are up to...

Page 200: ...the address pool for which it allocates an address from and or to select any other configuration option An Administrator can configure the DHCP Option 77 User Class via the configuration files the IP...

Page 201: ...t Administrator Menu On the 6751i Press Services and then select Options Administrator Menu 2 Select Network Settings 3 Select DHCP Settings 4 Select DHCP User Class 5 In the DHCP User Class field ent...

Page 202: ...ed Network Settings 2 In the DHCP User Class field enter a DHCP User Class to apply to your phones For example admin Valid values are up to 64 alpha numeric characters 3 Click to save your changes Not...

Page 203: ...iles DHCP Download Options Aastra Web UI or Download Options IP Phone UI Setting this parameter results in the phone only using the chosen DHCP option and ignoring the other options For more informati...

Page 204: ...tor password and press Enter 3 Select Network Settings 4 Select DHCP Settings 5 Select Download Options The following list displays Any default no override uses normal precedence order of 43 160 159 6...

Page 205: ...load Options field select an option to use to override the normal precedence order Valid values are Any default no override uses normal precedence order of 43 160 159 66 Option 43 Option 66 Option 159...

Page 206: ...configuration To configure the download precedence you use the option value 1 as the value for the dhcp config option override parameter in the configuration files Setting this parameter to 1 causes...

Page 207: ...nd then select Administrator Menu On the 6751i Press Services and then select Options Administrator Menu 2 Enter you Administrator password and press Enter 3 Select Network Settings 4 Select DHCP Sett...

Page 208: ...b UI Aastra Web UI 1 Click on Advanced Settings Network Advanced Network Settings 2 In the DHCP Download Options field select Disabled from the list of options Note In the Aastra Web UI the Disabled d...

Page 209: ...server information the phone continues to listen for other DHCP messages If the second DHCP message contains configuration server information and other conditions the phone chooses the second DHCP mes...

Page 210: ...the phone uses the TFTP protocol as the default server protocol If you want to specify a different protocol to use see Configuration Server Protocol on page 4 112 Configuration Files For specific par...

Page 211: ...he IP phone is manually configured Aastra Web UI Step Action 1 Click on Advanced Settings Network Basic Network Settings 2 Enter an IP address of the phone in the IP Address field 3 Enter a subnet mas...

Page 212: ...e connected devices share their speed and duplex capabilities and connect at the highest common denominator HCD Auto negotiation can be used by devices that are capable of different transmission rates...

Page 213: ...ve data in both directions On the IP phones you can set the full duplex transmission to transmit in 10Mbps or in 100Mbps Configuring the LAN Port and PC Port You can configure the Ethernet port transm...

Page 214: ...Link Note PC Port Link parameters are not applicable to the 6730i IP Phone 9 Select a negotiation method to use on port 1and press Done Valid values are AutoNegotiation FullDuplex 10Mbps FullDuplex 10...

Page 215: ...ld select a negotiation method to use on port 0 Valid values are Auto Negotiation Full Duplex 10Mbps Full Duplex 100Mbps Half Duplex 10Mbps Half Duplex 100Mbps Default is Auto Negotiation 3 In the PC...

Page 216: ...using the Aastra Web UI or the configuration files Network Address Translation NAT The protocols used by all IP phones do not interoperate completely with Network Address Translation NAT For the IP P...

Page 217: ...gistrars The phone at IP address 10 10 10 30 is configured to register with the proxy at 63 251 195 30 Because this proxy registrar is not a Nortel proxy and has no SBC or ALG functionality the config...

Page 218: ...e network by translating port numbers within packets between the public and private networks When using NAT and an RTP packet arrives at the public side of the firewall it is expected to have the NAT...

Page 219: ...ptions List 2 Select Administrator Menu 3 Enter your Administrator password Note The IP Phones accept numeric passwords only 4 Select Network Settings 5 Select NAT Settings 6 Select Nortel NAT 7 Press...

Page 220: ...ick on Advanced Settings Network Advanced Network Settings 2 Select Yes enable or No disable in the Nortel NAT Traversal Enabled field to enable or disable NAT for a Nortel network 3 Enter a time in s...

Page 221: ...on the phone to enter the Options List 2 Select Administrator Menu 3 Enter your Administrator password Note The IP Phones accept numeric passwords only 4 Select Network Settings 5 Select Static NAT 6...

Page 222: ...The value must be entered in dotted decimal format For example 0 0 0 0 The NAT IP is the public IP address of your NAT device 3 Enter a NAT port in the NAT SIP Port field Default is 51620 The NAT SIP...

Page 223: ...ports using the configuration files or the Aastra Web UI After configuring these parameters you must reboot the phone If NAT is disabled the port number also shows in the VIA and Contact SIP headers I...

Page 224: ...the Configuration Files You use the following parameters to configure SIP and TLS ports for NAT traversal sip local port sip local tls port Configuration Files For specific parameters you can set in t...

Page 225: ...SIP and TLS source ports using the Aastra Web UI Aastra Web UI 1 Click on Advanced Settings Global SIP Advanced SIP Settings 2 The Local SIP UDP TCP Port field has a default value of 5060 Change this...

Page 226: ...the Internet When a server and client communicate TLS ensures that no third party may eavesdrop or tamper with any message TLS is the successor to SSL When an HTTPS client opens and closes its TCP so...

Page 227: ...astra Web UI you can configure the following regarding HTTPS Specify HTTPS security client method to use TSLv1 or SSLv3 Enable or disable HTTP to HTTPS server redirect function HTTPS server blocking o...

Page 228: ...to select a client method to use for HTTPS Valid values are SSL 3 0 default TLS 1 0 9 Press Done to save the changes Configure HTTPS Server 10 Select HTTPS Server 11 Select HTTP HTTPS 12 Press Change...

Page 229: ...HTTPS Client Method field Valid values are SSL 3 0 default TSL 1 0 3 Enable HTTP to HTTPS redirect by checking the HTTPS Server Redirect HTTP to HTTPS field check box Disable this field by unchecking...

Page 230: ...d Thawte pre loaded User Provided Certificates The administrator has the option to upload their own certificates onto the phone The phone downloads these certificates in a file of PEM format during bo...

Page 231: ...Phone UI or the Aastra Web UI https validate certificates Enables disables validation https validate hostname Enables disables the checking of the certificate commonName against the server name https...

Page 232: ...oggle the Enable field to Yes or No Note If you are using HTTPS as a configuration method and use a self signed certificate you must set this field to No before upgrading to Release 2 3 of the IP Phon...

Page 233: ...nge is immediately applied after pressing DONE Enable Disable HTTPS Validate Hostname 10 Select Check Hostnames 11 Press Change to toggle the Check Hostnames field to Yes or No 12 Press DONE to save t...

Page 234: ...to Release 2 3 of the IP Phones 3 The Check Certificate Expiration field is enabled by default To disable validation of certificate expiration click the check mark in the box to clear the check mark W...

Page 235: ...a PEM file located on the configuration server This file contains the User provided certificates in PEM format These certificates are used to validate peer certificates Notes 1 You must disable the V...

Page 236: ...one back to local mode the UPnP manager removes any open port mappings and shuts itself down If you boot the phone in remote mode the UPnP manager initializes after the phone obtains an IP address and...

Page 237: ...n UPnP Mapping Lines for remote phones on page 5 91 Configuring UPnP optional Use the following procedures to configure UPnP on the IP phones Configuration Files For specific parameters you can set in...

Page 238: ...rator Guide 8 Press Done 3 times to save the changes Note The session prompts you to restart the IP phone to apply the configuration settings 9 Select Restart Aastra Web UI Step Action 1 Click on Adva...

Page 239: ...d Session Initiation Protocol SIP Features 2 The UPnP field is disabled by default To enable UPnP place a check in the Enabled box Uncheck the box to disable this field This field enables and disable...

Page 240: ...lowing sections describe the VLAN features you can configure on the IP phones Type of Service ToS Quality of Service QoS and DiffServ QoS ToS is an octet as a field in the standard IP header It is use...

Page 241: ...otes 1 In order for the software to successfully maintain connectivity with a network using VLAN functionality the IP phone reboots if you modify the tagging enabled VLAN Enable in the Web UI vlan id...

Page 242: ...ll packets An administrator can also configure VLAN priority for non IP packets using the priority non ip parameter Since the default DSCP settings for SIP RTP and RTCP are 26 46 and 46 respectively t...

Page 243: ...ToS DSCP is enabled by default The SIP RTP and RTCP parameters show defaults of 26 46 and 46 respectively Use the following procedures to change these settings if required Configuration Files For spe...

Page 244: ...of Service RTCP Default is 46 Valid values are 0 to 63 Note If you change the ToS DSCP setting for a Protocol and VLAN is enabled you will need to map the applicable priority to the Protocol setting...

Page 245: ...col field SIP or RTP or RTCP 3 Enter a value from 0 to 63 Default values are as follows SIP 26 RTP 46 RTCP 46 Note If you change the ToS DSCP setting for a Protocol and VLAN is enabled you will need t...

Page 246: ...e configuration files see Appendix A the section Virtual Local Area Network VLAN Settings on page A 42 IP Phone UI Step Action 1 Press on the phone to enter the Options List 2 Select Administrator Men...

Page 247: ...lt is 1 15 Press Done to save the change 16 Select VLAN Priority 17 Select one of the following VLAN Protocols SIP Priority RTP Priority RTCP Priority 18 Enter a VLAN priority value from 0 to 7 for th...

Page 248: ...ging on the phone port as normal but set the passthrough port PC Port to 4095 The following example sets the phone to be on VLAN 3 but the passthrough port is configured as untagged VLAN Settings VLAN...

Page 249: ...d check box Disable this field by unchecking the check box 3 With VLAN enabled select the priority 0 to 7 for non IP packets in the Priority Non IP Packet field To set VLAN ID and priority for the LAN...

Page 250: ...Port The following is an example of configuring the phone on a VLAN where all untagged packets are sent to the passthrough port Example You enable tagging as normal enter a value for the LAN Port VLA...

Page 251: ...response back to the source IP address and the port from which the request came When you enable Rport the phone always uses symmetric signaling listens on the port used for sending requests An Adminis...

Page 252: ...Aastra Web UI 1 Click on Advanced Settings Network Advanced Network Settings 2 In the Advanced Network Settings section enable the Rport RFC3581 field by checking the check box Disable Rport by unche...

Page 253: ...gure the NTP servers using the configuration files Use the following procedure to enable disable the NTP server using the IP Phone UI Note The IP phones support NTP version 1 Configuration Files For s...

Page 254: ...Aastra Web UI 8 Enter the IP Address in dotted decimal or qualified domain name for the Time Server 9 Press Done to save the change Aastra Web UI Step Action 1 Click on Advanced Settings Network Adva...

Page 255: ...Network and Session Initiation Protocol SIP Features 3 Enter an IP address or qualified domain name in the Time Server 1 Time Server 2 and or Time Server 3 field s to specify the location of the NTP t...

Page 256: ...configure and modify these parameters and associated values using the configuration files the IP phone UI or the Aastra Web UI The Aastra Web UI and configuration file methods configure global and pe...

Page 257: ...al and per line authentication and network parameters on the IP phones SIP Global Parameters IP Phone UI Parameters Aastra Web UI Parameters Configuration File Parameters SIP Global Authentication Par...

Page 258: ...display name sip lineN auth name sip lineN password sip lineN bla number sip lineN mode sip lineN vmail SIP Per Line Network Parameters Proxy Server Proxy Port N A N A N A N A Registrar Server Regist...

Page 259: ...of the SIP configuration parameters The following SIP configuration is assumed SIP network block sip proxy ip 10 30 11 154 sip proxy port 5060 sip registrar ip 10 44 122 37 sip registrar port 4020 sip...

Page 260: ...tioned subscriptions behave the same as registrations where the primary proxy is tried before the backup You can configure the backup SIP proxy on a global or per line basis via the configuration file...

Page 261: ...p when the IP address of the server is FQDN and the corresponding port is 0 For example if the phone is configured with sip proxy ip of ana aastra com and sip proxy port of 0 the SRV lookup may return...

Page 262: ...trar servers or outbound proxy servers if required and apply the changes without having to reboot the end user s phone This feature facilitates load balancing on a network When this feature is enabled...

Page 263: ...account information via the Aastra Web UI the IP Phone UI or via an XML Push the phone checks if dynamic SIP is enabled If dynamic SIP is enabled the dynamic SIP feature proceeds as described in the...

Page 264: ...les the IP Phone UI or the Aastra Web UI Note To configure the SIP settings per line use the configuration files or the Aastra Web UI Configuration Files For specific parameters you can set in the con...

Page 265: ...rar IP Port 10 Enter an IP address or fully qualified host name in the Registrar Server field Default is 0 0 0 0 A global value of 0 0 0 0 disables registration However the phone is still active and y...

Page 266: ...of the From SIP header field 19 Press Done to save the changes 20 Select Screen Name and enter the name to display on the idle screen 21 Press Done to save the changes 22 Select Authentication Name t...

Page 267: ...ngs 41 001160 04 Rev 02 Release 2 5 4 81 Configuring Network and Session Initiation Protocol SIP Features Aastra Web UI Step Action 1 For global configuration click on Advanced Settings Global SIP Bas...

Page 268: ...e 2 5 IP Phone Administrator Guide Or for per line configuration click on Advanced Settings Line N 1 9 To configure SIP authentication settings 2 In the Screen Name field enter the screen name that di...

Page 269: ...enter the phone number of the IP phone 5 In the Caller ID field enter the phone number of the IP phone 6 In the Authentication Name field enter the name used in the username field of the Authorizatio...

Page 270: ...Port field enter the port on the IP phone that allows SIP messages to be sent to the outbound proxy server 16 In the Registrar Server field enter an IP address or fully qualified host name for the SI...

Page 271: ...ng Network and Session Initiation Protocol SIP Features 21 To enter a value in the Conference Server URI field see Chapter 5 the section Centralized Conferencing for Sylantro and Broadsoft Servers on...

Page 272: ...n per line see Chapter 6 sip missed call summary subscription period see Chapter 6 AS Feature Event Subscription global AS Feature Event Subscription per line see Chapter 6 AS Feature Event Subscripti...

Page 273: ...ACD Subscription Period see Chapter 5 sip acd subscription period see Chapter 5 BLA Subscription Period see Chapter 5 sip acd subscription period see Chapter 5 Blacklist Duration see Chapter 6 sip bl...

Page 274: ...ameters For more information about Blacklist Duration and Whitelist Proxy see Chapter 6 Configuring Advanced Operational Features Configuring Advanced SIP Settings Use the following procedures to conf...

Page 275: ...5 4 89 Configuring Network and Session Initiation Protocol SIP Features Aastra Web UI Step Action For Global configuration click on Advanced Settings Global SIP Advanced SIP Settings 1 Or for per lin...

Page 276: ...o occur 3 The MWI re subscription for the BLA account uses the value set for the sip explicit mwi subscription period parameter to re subscribe 4 Whether or not the sip mwi for bla account parameter i...

Page 277: ...these fields by unchecking the check boxes Default is disabled for both fields For more information about these message features see Chapter 6 the section MAC Address Line Number in REGISTER Messages...

Page 278: ...the Registration Failed Retry Timer field enter the amount of time in seconds that the phone waits between registration attempts when a registration is rejected by the registrar Valid values are 30 t...

Page 279: ...cified the phone uses the default value of 300 seconds For information about setting the BLA Subscription Period see Chapter 5 the section BLA Subscription Period on page 5 199 22 For Broadsoft Server...

Page 280: ...xml SIP NOTIFY message Note To ensure the SIP NOTIFY is coming from a trusted source it is recommended that you enable the Whitelist feature Whitelist Proxy parameter on the IP phone If enabled and th...

Page 281: ...m Protocol UDP as the transport layer encapsulation protocol You can set the following parameters for RTP on the IP Phones Note If RFC2833 relay of DTMF tones is configured it is sent on the same port...

Page 282: ...ional calls would then use ports 5002 5003 etc You can configure the RTP port on a global basis only using the configuration files the IP Phone UI or the Aastra Web UI Basic Codecs G 711 u Law G 711 a...

Page 283: ...must enter the payload value payload the packetization time in milliseconds ptime and enable or disable silence suppression silsupp Payload is the codec type to be used This represents the data forma...

Page 284: ...lid values for creating a Codec preference list are as follows Customized Codec Settings You can specify a customized Codec preference list on a global basis using the configuration files or the Aastr...

Page 285: ...etwork As administrator you specify the global SRTP setting for all lines on the IP phone You can choose among three levels of SRTP encryption as follows SRTP Disabled default IP phone generates and r...

Page 286: ...Suppression In IP telephony silence on a line lack of voice uses up bandwidth when sending voice over a packet switched system Silence suppression is encoding that starts and stops the times of silen...

Page 287: ...ation files see Appendix A the section RTP Codec DTMF Global Settings on page A 134 IP Phone UI Step Action 1 Press on the phone to enter the Options List 2 Select Administrator Menu 3 Enter your Admi...

Page 288: ...02 41 001160 04 Rev 02 Release 2 5 IP Phone Administrator Guide Aastra Web UI Step Action 1 Click on Advanced Settings Global SIP RTP Settings Global Settings Click on Advanced Settings Line N RTP Set...

Page 289: ...to 5 seconds 3 Enable the Basic Codecs G 711 u Law G 711 a Law G 729 field by checking the check box Disable this field by unchecking the box Default is disabled Enabling this parameter allows the IP...

Page 290: ...to use from the RTP Encryption list box Valid values are SRTP Disabled SRTP Preferred or SRTP Only Default is SRTP Disabled Note You can configure RTP Encryption on a global or per line basis 8 The S...

Page 291: ...to the configuration server In addition to enabling disabling the generation of these reports you must specify the hostname and port of the entity known as the collector receiving the reports Similar...

Page 292: ...one Administrator Guide Configuring RTCP Summary Reports Use the following procedure to configure RTCP summary reports Configuration Files For specific parameters you can set in the configuration file...

Page 293: ...e time allotted then the IP phone begins to dial the number By default the Autodial feature functions as a hotline If you want Autodial to function as a warmline you can use the Autodial time out para...

Page 294: ...ollowing parameters to configure Autodial using the configuration files Global Configuration sip autodial number sip autodial timeout Per Line Configuration sip lineN autodial number sip lineN autodia...

Page 295: ...ick on Advanced Settings Global SIP Autodial Settings 2 In the Autodial Number field specify the SIP number that the IP phone dials whenever the IP phone is off hook An empty blank value disables auto...

Page 296: ...ave your changes To specify a different autodial configuration for this specific line disable the Use Global Settings parameter Then proceed to step 3 3 In the Autodial Number field specify the SIP nu...

Page 297: ...for the timer for this line as follows If you want the IP phone to autodial the number immediately hotline whenever the IP phone is off hook accept the default value of 0 If you want to specify a leng...

Page 298: ...are authenticated by the FTP server The TFTP setting is the default download protocol You can configure the type of protocol that the IP phones use by setting it in the configuration files the IP phon...

Page 299: ...nfiguration Server 5 Select Download Protocol 6 Select from the following Use TFTP Use FTP Use HTTP Use HTTPS Default is Use TFTP The IP phone uses the protocol you select to download new firmware and...

Page 300: ...ied domain name of the alternate TFTP server Press Done or Set to save the change Select Alt TFTP Path Enter the path name for which the configuration files reside on the Alternate TFTP server for dow...

Page 301: ...e phone over HTTP Default is 80 Press Done or Set HTTPS Settings Select HTTP Client Select Download Server Enter the IP address of the HTTPS server Press Done or Set Select Download Path Enter the pat...

Page 302: ...TTPS For 3 Line LCD Displays Press Change to select Do not redirect or Redirect Default is Do not redirect Enabling this feature redirects the HTTP protocol to HTTPS Press Set For 8 and 11 Line LCD Di...

Page 303: ...iguration Server Protocol 41 001160 04 Rev 02 Release 2 5 4 117 Configuring Network and Session Initiation Protocol SIP Features Aastra Web UI Step Action 1 Click on Advanced Settings Configuration Se...

Page 304: ...hone 6757i configfiles Optional You can also configure an alternate TFTP server if required If Use Alternate TFTP is enabled you must also enter an IP address or qualified domain name for the alternat...

Page 305: ...the path name in the form folderX folderX folderX For example ipphone 6757i configfiles Enter the HTTP port number in the HTTP Port field that the server uses to load the con figuration to the phone o...

Page 306: ......

Page 307: ...onfiguring your phone to use these features Topics This chapter covers the following topics Topic Page Operational Features page 5 5 User Passwords page 5 5 Administrator Passwords page 5 9 Locking Un...

Page 308: ...emote phones page 5 91 Message Waiting Indicator Line page 5 93 DND Key Mode page 5 95 Call Forward Mode page 5 97 Link Layer Discovery Protocol for Media Endpoint Devices LLDP MED and Emergency Locat...

Page 309: ...230 Shared Call Appearance SCA Call Bridging page 5 233 Park Pick Up Key not applicable to the 6751i page 5 237 Last Call Return lcr Sylantro Servers page 5 248 Call Forwarding page 5 252 SIP Phone Di...

Page 310: ...ge 5 362 XML Override for a Locked Phone page 5 363 Audio Transmit and Receive Gain Adjustments page 5 364 Centralized Conferencing for Sylantro and Broadsoft Servers page 5 366 SIP Join Feature for 3...

Page 311: ...phone UI or the Aastra Web UI Use the following procedures to change the user password Configuring a User Password Note The IP phones support numeric characters only in passwords If you enter a passw...

Page 312: ...er password 8 Press Enter A message Password Changed displays on the screen Aastra Web UI 1 Click on Operation User Password 2 In the Current Password field enter the current user password 3 In the Ne...

Page 313: ...r or an administrator can reset it so a new password can be entered The reset user password feature resets the password to the factory default which is blank no password You can reset a user password...

Page 314: ...ield leave this blank 4 In the New Password field enter a new password for the user Note The IP phones support numeric characters only in passwords If you enter a password with alpha characters the ph...

Page 315: ...ey not password protected or 1 true Options key password protected If this parameter is set to 1 a user has to enter a password at the IP phone UI If the password is entered correctly the user is allo...

Page 316: ...ny of the following methods to lock unlock a phone Using the IP Phone UI via the Phone Lock option in the Options Menu Using the Aastra Web UI via the path Operation Phone Lock Using the configuration...

Page 317: ...hone and prevent it from being used or configured IP Phone UI Step Action Lock the phone 1 Press on the phone to enter the Options List 2 Select Phone Lock The prompt Lock the phone displays 3 Press L...

Page 318: ...IP phone and prevent it from being used or configured Aastra Web UI 1 Click on Operation Phone Lock Lock the phone 2 In the Lock the Phone field click The phone locks dynamically and displays the foll...

Page 319: ...ation files you assign the function of the key as phonelock Use the following procedure to configure a key as a lock unlock key using the configuration files Reference To use the lock unlock softkey o...

Page 320: ...In the Aastra Web UI you assign the function of the as Phone Lock Use the following procedure to configure a key as a lock unlock key using the Aastra Web UI Aastra Web UI 1 Click on Operation Softkey...

Page 321: ...ck to save your changes IP Phone UI Step Action Lock the phone 1 Press the LOCK softkey The phone locks The LED for the softkey AND the Message Waiting Lamp illuminate steady ON An Unlock label appear...

Page 322: ...digits to dial on the IP phone for contacting emergency services Once you specify the emergency number s on the phone you can dial those numbers directly on the dial pad when required and the phone au...

Page 323: ...goes off hook and the phone is not locked it checks to see if the number matches the emergency dial plan If it doesn t match it blocks the call from going through If the phone is locked and the numbe...

Page 324: ...e Lock 2 In the Emergency Dial Plan field enter the number used in your local area to contact emergency services For multiple numbers enter a between each emergency number For example 911 110 Default...

Page 325: ...ffective starting in 2007 The US has made a change to its daylight savings time observance starting in 2007 The Energy Policy Act of 2005 mandates that DST will now begin at 2 00 A M on the second Sun...

Page 326: ...additional configuration parameters The following is an example using relative time for EST time zone name Custom The following table identifies the additional parameters you can enter in the configur...

Page 327: ...starts Valid values are an integer from 0 midnight to 23 dst start hour 5 dst end hour The hour that DST ends Valid values are an integer from 0 midnight to 23 dst end hour 23 Relative Time dst start...

Page 328: ...he month dst end week 1 dst start day The day of the specified week in the specified month that DST starts on Valid values are an integer from 1 to 7 1 Sunday 2 Monday 7 Saturday dst start day 2 dst e...

Page 329: ...0 absolute start of DST dst start month 3 March dst start week 2 second full week dst start day 1 Sunday End of DST dst end month 11 November dst end week 1 first full week dst end day 1 Sunday Config...

Page 330: ...Time and Time Format 2 Select Time and Date 3 Select Set Time 4 Using the keys on the keypad enter a time to set on the IP phone 5 Press Done to save the time you entered 6 Select Time Format Valid va...

Page 331: ...ime Zone 16 For 3 Line LCD Displays Press to display a list of Time Zone options 17 Select a Time Zone from the list of options For valid values see Appendix A the section Time and Date Settings on pa...

Page 332: ...rmat field select the time format you want to use on your phone Valid values are 12h 12 hour format default 24h 24 hour format Note The time displays on the phone s idle screen in the format you selec...

Page 333: ...Time Server and specify a Time Server 1 Timer Server 2 and or Time Server 3 A User can enable disable the Time Server using the IP Phone UI or Aastra Web UI only The Time Server is enabled by default...

Page 334: ...nter the IP address of the Time Server in dotted decimal format Use the available softkeys to help you enter the information 5 Click to save your changes Aastra Web UI 1 Click on Basic Settings Prefer...

Page 335: ...Server field must be enabled to enter values in the Time Server 1 2 and 3 fields In the Time Server 1 Time Server 2 and or Time Server 3 field s enter the IP address of the Time Server 1 2 and or 3 in...

Page 336: ...o configurable You can set this backlight feature using the configuration files and the IP Phone UI Configuring the Backlight Mode Using the Configuration Files Use the following information to set th...

Page 337: ...w keys to select the Backlight status for your phone Default is Auto Valid options are Off Auto Default Note Setting the Backlight to Auto displays an ADVANCED button for you to set the Auto timer 6 I...

Page 338: ...it when the phone is idle Valid values are 1 to 7200 seconds Default is 600 seconds equals 10 minutes When this period of time is reached the phone turns OFF the backlight Use the Backspace and or Cle...

Page 339: ...sets require an optional cable in order to be electrically DHSG compliant Aastra is not responsible for any damage to the IP phone or headset that may result from the use of non verified headsets or f...

Page 340: ...nfigure DHSG using the IP Phone UI Configuration Files For specific parameters you can set in the configuration files see Appendix A the section DHSG Settings 6753i 6755i 6757i 6757i CT on page A 72 I...

Page 341: ...ator can turn it ON and OFF using the IP Phone UI or the configuration files Enabling Disabling Live Dialpad Using the Configuration Files Use the following procedure to enable disable Live Dialpad on...

Page 342: ...guration server to the local MAC cfg configuration file You can use the configuration files or the Aastra Web UI to perform the download Each language pack consists of the IP Phone UI and Aastra Web U...

Page 343: ...ca txt language 2 lang_it txt language 3 lang_de txt language 4 lang_es_mx txt The above entries in the MAC cfg file tells the phone which language packs to load When the language pack s have loaded y...

Page 344: ...UI you can specify a language pack to load using the parameters at Basic Settings Preferences Language Settings You use the following fields in the Aastra Web UI to specify which language packs to lo...

Page 345: ...Aastra Web UI to specify the files for the Aastra Web UI Use the following procedures to specify the language to use on the IP phone Configuration Files For specific parameters you can set in the con...

Page 346: ...alues for the 6757i CT cordless handset are English French and Spanish only 2 All languages may not be available for selection The available languages are dependant on the language packs currently loa...

Page 347: ...stra Web UI in French Spanish German Italian or Russian lang_de txt lang_es txt lang_es_mx txt lang_fr txt lang_fr_ca txt lang_it txt lang_ru txt Note You must have the language pack s already loaded...

Page 348: ...sch German Italiano Italian Russian Notes 1 Valid values for the 6757i CT cordless handset are English French and Spanish only 2 All languages may not be available for selection The available language...

Page 349: ...strator and User can enable this feature using the Aastra Web UI or the IP Phone UI An Administrator can also use the configuration files to enable this feature Users can then use text and characters...

Page 350: ...s Lowercase Characters 0 0 0 1 1 _ 1 _ 2 ABC2 abc2 3 DEF3 def3 4 GHI4 ghi4 5 JKL5 jkl5 6 MNO6 mno6 7 PQRS7 pqrs7 8 TUV8 tuv8 9 WXYZ9 wxyz9 SPACE SPACE Key Uppercase Characters Lowercase Characters 0 0...

Page 351: ...s Lowercase Characters 0 0 0 1 1 _ 1 _ 2 ABC2 abc2 3 DEF3 def3 4 GHI4 ghi4 5 JKL5 jkl5 6 MNO6 mno6 7 PQRS7 pqrs7 8 TUV8 tuv8 9 WXYZ9 wxyz9 SPACE SPACE Key Uppercase Characters Lowercase Characters 0 0...

Page 352: ...s Lowercase Characters 0 0 0 1 1 _ 1 _ 2 ABC2 abc2 3 DEF3 def3 4 GHI4 ghi4 5 JKL5 jkl5 6 MNO6 mno6 7 PQRS7 pqrs7 8 TUV8 tuv8 9 WXYZ9 wxyz9 SPACE SPACE Key Uppercase Characters Lowercase Characters 0 0...

Page 353: ...Phone UI Once Language Input is enabled an Administrator or User can change the input language on the phone using the IP Phone UI The Input Language option appears under the Language option in the IP...

Page 354: ...he Language List 4 Select the language you want to use on the IP phone for inputting text and characters Valid values are English default Fran ais French Espa ol Spanish Deutsch German not applicable...

Page 355: ...Aastra Web UI 1 Click on Basic Settings Preferences Language Settings 2 Select a language from the Input Language field Setting this field allows you to specify the language to use when entering text...

Page 356: ...ation about using XML objects for defining input language contact Aastra Telecom Customer Support regarding the Aastra XML Development Guide UTF 8 Codec for Multi National Language Support The IP Phon...

Page 357: ...Operational Features 41 001160 04 Rev 02 Release 2 5 5 51 Configuring Operational Features The following table illustrates the Latin 2 character set now used on the IP Phones...

Page 358: ...following locking parameters in the configuration files to lock the softkeys and or programmable keys on all the phones except the 6751i The locking parameters impact existing softkey and programmable...

Page 359: ...istrator providing a total of 6 programmable keys if required If a System Administrator unlocks the SAVE and DELETE keys these keys can be configured with the same functions that are available for the...

Page 360: ...d with other functions if required An Administrator can use the following parameters in the configuration file to lock and unlock the Save and Delete keys prgkey1 locked prgkey2 locked The value of 0...

Page 361: ...ing Operational Features Locking and Unlocking the Save and Delete Keys using the Configuration Files Configuration Files For the specific parameter you can set in the configuration files see Appendix...

Page 362: ...plan The Dial Plan field accepts up to 512 characters If a User enters a dial plan longer than 512 characters or a parsing error occurs the phone uses the default dial plan of x xx You configure the S...

Page 363: ...al string and the call is dialed You can enable this feature by adding a prepend digit s to the end of the Local Dial Plan parameter string in the configuration files or the Aastra Web UI at Basic Set...

Page 364: ...seconds after you pick up the handset or after you finish dialing the numbers on the keypad before making the call You can enable or disable the dial plan terminator using Aastra Web UI or the configu...

Page 365: ...ry number of digits and the semicolon indicates that the phone is to present a dial tone after the previous dialed digit For example in the string 9 xxxxx the user dials 9 to get the outside line list...

Page 366: ...al Plan Dial Plan Terminator and Digit Timeout Use the following procedures to configure the SIP Local Dial Plan using the configuration files or the Aastra Web UI Configuration Files For specific par...

Page 367: ...or a to present a secondary dial tone if required Note If a User enters a dial plan longer than 512 characters or a parsing error occurs the phone uses the default dial plan of x xx 3 Enable the Send...

Page 368: ...uration on the IP phones Reference For information on configuring the park and pickup programmable configuration using a key see Park Pick Up Key not applicable to the 6751i on page 5 237 Park Pickup...

Page 369: ...sing the Park softkey to park the call the default label of Pickup displays on the first screen of the phone UI The values you enter for the Park Pickup feature are dependant on your type of server Th...

Page 370: ...lowing procedures to configure the Park Pickup call feature using the static configuration method Note Aastra recommends you configure either the static or the programmable configuration but not both...

Page 371: ...in the Park Call field to which incoming live calls will be parked Note For values to enter in this field see the table Park Pickup Call Server Configuration Values on page 5 63 3 Enter a server valu...

Page 372: ...ialed in the LCD window When the suppression of DTMF playback is enabled the IP phone dials the stored number and displays the entire number immediately in the LCD window allowing the call to be diale...

Page 373: ...ces General 2 Enable the Suppress DTMF Playback field by checking the check box Disable this field by unchecking the box Default is enabled 3 Click to save your settings You must restart your IP phone...

Page 374: ...of specific frequencies One tone is generated from a high frequency group of tones and the other from a low frequency group If you enable the Display DTMF Digits parameter the digits you are dialing...

Page 375: ...nces General 2 Enable the Display DTMF Digits field by checking the check box Disable this field by unchecking the box Default is disabled 3 Click to save your settings You must restart your IP phone...

Page 376: ...ward the call according to the rule configured The phone can only transfer the currently active call or accept transferred calls if there is no active calls If call waiting is disabled on the 6757i CT...

Page 377: ...ll The tone is also audible to the caller to indicate to that caller you are currently on another call A User or Administrator can configure this feature An Administrator can configure this feature us...

Page 378: ...his field uncheck the box This feature allows you to enable or disable the call waiting feature on the IP phone 3 The Play Call Waiting Tone field is enabled by default To disable this field uncheck t...

Page 379: ...on the IP phone You can configure this feature using the configuration files and the Aastra Web UI Configuring Stuttered Dial Tone Use the following procedures to configure stuttered dial tone on the...

Page 380: ...0 04 Rev 02 Release 2 5 IP Phone Administrator Guide Aastra Web UI 1 Click on Basic Settings Preferences General 2 The Stuttered Dial Tone field is enabled by default To disable this field uncheck the...

Page 381: ...p can be turned ON or OFF using the Aastra Web UI the configuration files or in an XML script Reference For more information about enabling disabling the XML Beep Support in an XML script see XML Cust...

Page 382: ...160 04 Rev 02 Release 2 5 IP Phone Administrator Guide Aastra Web UI 1 Click on Basic Settings Preferences General 2 The XML Beep Support field is enabled by default To disable this field uncheck the...

Page 383: ...or each message to display before scrolling to the next message You can configure this option via the configuration files or the Aastra Web UI Reference For more information about configuring the stat...

Page 384: ...inistrator Guide Aastra Web UI 1 Click on Basic Settings Preferences General 2 In the Status Scroll Delay seconds field enter a value in seconds that each XML status message displays on the phone Defa...

Page 385: ...e or sends busy signal if all remaining lines are busy and the LED for that line blinks You have a choice to ignore the incoming call or answer the incoming call on another line via the Ignore and Ans...

Page 386: ...incoming call interrupts your dialing on an outgoing intercom call On an incoming intercom call the enabled Allow Barge In and Auto Answer occurs while you are dialing to transfer or conference the ca...

Page 387: ...guring Operational Features Aastra Web UI 1 Click on Basic Settings Preferences General 2 Incoming Call Interrupts Dialing is disabled by default If required enable the Incoming Call Interrupts Dialin...

Page 388: ...ou can do this using the switch focus to ringing line parameter in the configuration files or the Aastra Web UI Configuring Switch Focus to Ringing Line You use the following procedures to enable or d...

Page 389: ...nfiguring Operational Features Aastra Web UI 1 Click on Basic Settings Preferences General 2 The Switch Focus to Ringing Line field is enabled by default To disable this field uncheck the box 3 Click...

Page 390: ...hone Phone Feature Preferred Line Behavior call return The phone switches back to the focused line immediately after the call ends speeddial The line is already specified when the speeddial is created...

Page 391: ...fault and recovery mode clears the preferred line and preferred line timeout parameters and the phone operates in a non preferred line mode Notes 1 If you specify a value of 0 for the preferred line p...

Page 392: ...Preferences General 2 In the Preferred Line field select a preferred line to switch focus to after incoming or outgoing calls end on the phone Valid values are None disables the preferred line focus f...

Page 393: ...referred Line Timeout field enter the amount of time in seconds that the phone switches back to the preferred line after a call incoming or outgoing ends on the phone or after a duration of inactivity...

Page 394: ...he phone receives another call when an active call is already present the phone displays softkey 1 as answer and softkey 2 as ignore You can press the required softkey as applicable For 3 line LCD pho...

Page 395: ...guring Operational Features Aastra Web UI 1 Click on Basic Settings Preferences General 2 Incoming Call Interrupts Dialing is disabled by default If required enable the Incoming Call Interrupts Dialin...

Page 396: ...ou can configure the status code using the configuration files only Use the following parameter to configure a status code when ignoring incoming calls sip ignore status code Configuring Status Codes...

Page 397: ...rt mappings are set up between the phone and the Internet Gateway Device IGD in your network The phone controls the opening closing and polling of ports on the IGD HTTP and SIP use a single port each...

Page 398: ...General 2 The UPnP Mapping Lines field is set to 0 by default If required change the setting to a specific line by selecting a line from the list Valid values are 0 through 10 The line you select is...

Page 399: ...ou configure the MWI LED for all lines the LED illuminates if a voice mail is pending on any line on the phone lines 1 through 9 A User can configure the MWI using the Aastra Web UI only An Administra...

Page 400: ...ral 2 In the Message Waiting Indicator Line field select a single line from 1 to 9 or select All for all lines If you select a single line the MWI illuminates when a voice mail message is pending on t...

Page 401: ...nistrator or User can set the DND mode using the Aastra Web UI at the path Basic Settings Preferences General DND Key Mode An Administrator can also set the DND Key Mode using the configuration files...

Page 402: ...ON for all accounts on the phone DND key toggles all accounts on the phone to ON or OFF custom Sets the phone to display custom screens after pressing the DND key that list the account s on the phone...

Page 403: ...xtension module key The following describes the behavior for each CFWD mode Account mode The account mode allows you to configure CFWD on a per account basis Pressing a configured CFWD key applies to...

Page 404: ...rent call forwarding rules modes independently for example you can set different phone numbers for Busy All and NoAns modes and then turn them on off individually The behavior of these states is depen...

Page 405: ...rational Features Aastra Web UI 1 Click on Basic Settings Preferences General Note If there is no CFWD key configured on the phone or it is removed you can still configure Call Forwarding via the IP P...

Page 406: ...ccount the changes apply to all accounts on the phone custom The Custom mode allows you to configure CFWD for a specific account or all accounts You can configure a specific state All Busy and or No A...

Page 407: ...serial asset number On the IP Phones LLDP MED performs the following Supports the MAC PHY configuration e g speed rate duplex mode Supports VLAN info from the network policy this takes precedence over...

Page 408: ...dure to enable disable LLDP MED using the IP Phone UI Parameter Method of Configuration Who Can Configure lldp Configuration Files Administrator lldp interval Configuration Files Administrator use lld...

Page 409: ...rator Menu On the 6751i Press Services and then select Options Administrator Menu 2 Select Network Settings 3 Select Ethernet VLAN 4 Select LLDP Support 5 Press CHANGE to toggle the LLDP setting to En...

Page 410: ...work Advanced Network Settings 2 The LLDP field is enabled by default To disable LLDP click the check mark in the box to clear the check mark 3 In the LLDP Packet Interval field enter the time in seco...

Page 411: ...ral 6 The Use LLDP ELIN field is enabled by default To disable LLDP ELIN click the check mark in the box to clear the check mark This field enables or disables the use of an Emergency Location Identif...

Page 412: ...placing the intercom call For example an outgoing intercom call can use the configuration of line 1 but places the actual intercom call using line 9 Only an Administrator can configure outgoing interc...

Page 413: ...llows you to enable or disable automatic answering for an Intercom call If Auto Answer is enabled the phone automatically answers an incoming intercom call If Play Warning Tone is also enabled the pho...

Page 414: ...phone treats an incoming intercom call like a normal call and plays the call warning tone You can set this parameter using the configuration files or the Aastra Web UI For incoming intercom calls an a...

Page 415: ...A 200 For specific parameters you can set in the configuration files for incoming Intercom see Appendix A the section Incoming Intercom Settings on page A 202 Aastra Web UI Outgoing intercom settings...

Page 416: ...g Intercom Settings 2 The Auto Answer field is enabled by default The automatic answering feature is turned on for the IP phone for answering Intercom calls To disable this field uncheck the box Note...

Page 417: ...g softkeyN type topsoftkeyN type prgkeyN type or expmodX keyN type sofkeyN label softkeyN value topsoftkeyN value prgkeyN value or expmodX keyN value An Administrator or User can use the following par...

Page 418: ...meter is disabled and there is not other call on the phone then the paging is automatically played via the preferred audio device see the model specific IP Phone User Guide for setting Audio Mode on t...

Page 419: ...ging RTP Settings using the configuration files Use the following procedure to configure RTP streaming for Paging applications using the Aastra Web UI Configuration Files For specific parameters you c...

Page 420: ...r the IP address in dotted decimal format for example 224 0 0 2 10000 239 0 1 20 15000 If this field is blank Paging listening capability is disabled on the phone 3 Click on Softkeys and XML or Click...

Page 421: ...ess es and a port number for the Paging key When you press this key the phone initiates an outgoing multicast RTP session to the specified address es using the specified port For example 224 0 0 2 100...

Page 422: ...he phones use the Intercom configuration settings The incoming Page is dependant on the Allow Barge In parameter setting and the Idling On Call state Aastra IP Phone UI Step Action On the IP Phone pre...

Page 423: ...e key is not active and is ignored if pressed by the user For redial disabled the value of 1 does not save the dialed number to the Redial List If this parameter is set to 0 the key is active and can...

Page 424: ...gure this feature using the configuration files or the Aastra Web UI Use the following procedures to set the Redial and Conf keys as speeddial keys Configuration Files For specific parameters you can...

Page 425: ...Basic Settings Preferences 2 In the Key Mapping section enter a number in the Map Redial Key To field that the IP phone will use to speeddial when the Redial key is pressed 3 Enter a number in the Map...

Page 426: ...uickly redial the last number that was dialed out from the phone You can Press the REDIAL key twice to redial the last number dialed Press the REDIAL key once scroll the list of numbers then press the...

Page 427: ...nable disable these ring tones on a global basis or on a per line basis The following table identifies the valid settings and default values for each type of configuration method Ring Tone Settings Ta...

Page 428: ...02 Release 2 5 IP Phone Administrator Guide Configuration Method Valid Values Default Value Aastra Web UI Global Tone 1 Tone 2 Tone 3 Tone 4 Tone 5 Silent Per Line Global Tone 1 Tone 2 Tone 3 Tone 4...

Page 429: ...are US Default also used in Canada Australia Europe generic tones France Germany Italy Mexico Brazil United Kingdom UK Russia When you configure the country s tone set the country specific tone is hea...

Page 430: ...r Ring Tone Per Line Settings on page A 167 IP Phone UI Step Action For global configuration only 1 Press on the phone to enter the Options List 2 Select Preferences 3 Select Tones 4 Select Set Ring T...

Page 431: ...es are Australia Europe France Germany Italy Mexico Brazil Russia UK and US Default is US 3 Select a value from the Global Ring Tone field Note See the Ring Tone Settings Table on page 5 121 for valid...

Page 432: ...ert Info header the firmware strips out the URL and keyword parameter and maps it to the appropriate Bellcore tone If there is no keyword parameter in the Alert Info header or the INVITE message conta...

Page 433: ...cies and cadences Ring cadence is the ringing pattern heard by the called party before they pick up the call On the IP phones if you enable priority alerting when using an Asterisk or Broadworks serve...

Page 434: ...lert community 4 alert emergency alert external alert group alert internal alert priority Normal ringing default Bellcore dr2 Bellcore dr3 Bellcore dr4 Bellcore dr5 Silent Bellcore Tone Pattern ID Pat...

Page 435: ...and the user is still waiting for a call the Bellcore dr5 is a ring splash tone that reminds the user that these are enabled Tone Frequency Hz Cadence on off Dial 425 Continuous Secondary Dial 425 30...

Page 436: ...ones Tone Frequency Hz dBm0 Cadence ms tone pause tone Note Dial 425 10 Continuous Special Dial 425 10 500 50 Repetitive Busy 425 10 500 500 Repetitive Ringing 425 10 1000 4000 Repetitive Congestion 4...

Page 437: ...astra Web UI 1 Click on Basic Settings Preferences 2 In the Priority Alerting Settings section enable the Enable Priority Alerting field by checking the check box Disable this field by unchecking the...

Page 438: ...page 127 For Sylantro servers call waiting tones are specified by the Bellcore tones you configure in the Aastra Web UI or the configuration files See the table Ring Tone Pattern Sylantro Servers on...

Page 439: ...see Busy Lamp Field BLF on page 171 Using XML a user can intercept a call by selecting an extension from a list and then pressing a Pickup softkey programmable key To use the Directed call pickup feat...

Page 440: ...call pickup prefix When the phone performs the Directed Call Pickup after pressing a BLF or BLF List softkey the phone prepends the 98 value to the designated extension of the BLF or BLF List softkey...

Page 441: ...rovides applicable information If the Directed Call Pickup over BLF information is missing in the messages to the server the Directed Call Pickup by Prefix method is used if a value for the prefix cod...

Page 442: ...ion files see Appendix A the section Directed Call Pickup BLF or XML Call Interception Settings on page A 209 Aastra Web UI 1 Click on Basic Settings Preferences Directed Call Pickup Settings 2 Enable...

Page 443: ...t ring splash when there is an incoming call on the BLF monitored extension If the Play a Ring Splash parameter is enabled and the host tone is idle the tone plays a ring splash 5 Click to save your c...

Page 444: ...up field by checking the check box 3 optional Enter a prefix in the Directed Call Pickup Prefix field For example 98 This prefix is appended to the beginning of the Directed Call Pickup number when di...

Page 445: ...Click on Operation Programmable Keys or Click on Operation Expansion Module N Note Depending on your phone model the key configuration screen displays The 6757i Key Screen is shown as an example 6 Se...

Page 446: ...value is an identifier for the list of numbers you are monitoring 10 Click to save your changes 11 In the Line field select a line number that is actively registered to the appropriate SIP proxy you...

Page 447: ...or programmable key is pressed This XML application must be entered as a URI in the Value field of the XML key For information about creating an XML script see Appendix F the section Text Menu Object...

Page 448: ...by checking the check box 3 optional Enter a prefix in the Directed Call Pickup Prefix field For example 98 This prefix is appended to the beginning of the Directed Call Pickup number when dialed from...

Page 449: ...or Click on Operation Expansion Module N Note Depending on your phone model the key configuration screen displays The 6757i Key Screen is shown as an example 6 Select a softkey or programmable key to...

Page 450: ...ample http 65 205 71 13 xml startup key php user SIPREMOTENUMBER Note For more information about creating an XML script to use with Directed Call Pickup see Appendix F the section Text Menu Object Men...

Page 451: ...vides the number of softkeys you can configure and the number of lines available for each type of phone The M670i expansion module consists of 36 softkeys You can have up to 3 expansion modules on an...

Page 452: ...e is in use or the line is set as Do Not Disturb The following table identifies the applicable default states for each type of softkey you can configure on the IP phone Softkey Type Default States Non...

Page 453: ...e speeddial softkey12 label voicemail softkey12 value 89 softkey12 states outgoing Call Forward idle connected incoming outgoing busy BLF Xfer idle connected incoming outgoing busy Speeddial Xfer idle...

Page 454: ...oftkeys and programmable keys are configurable using the Aastra Web UI or the configuration files Note The empty key type allows a softkey to be removed quickly by deleting the softkey information fro...

Page 455: ...nes and any attached expansion module keys to perform specific functions using the configuration files or the Aastra Web UI The following table identifies the available functions of the softkeys progr...

Page 456: ...mbers automatically dial when you press the softkey and the phone waits for you to enter the remaining numbers to dial out For more information about speeddial prefixes see Speeddial Prefixes on page...

Page 457: ...section Automatic Call Distribution ACD for Sylantro Servers on page 5 189 For more information about ACD subscription period see ACD Subscription Period on page 5 199 Directed Call Pickup DCP Group C...

Page 458: ...ecode sprecode Sprecode Indicates the key is set to automatically activate specific services offered by the server For example if the sprecode value of 82 is configured then by pressing the key 82 aut...

Page 459: ...n about the BLF Xfer feature see the section BLF Xfer and Speeddial Xfer Keys on page 5 179 Speeddial Xfer speeddial xfer Speeddial Xfer Indicates the key is set to be used as a speeddial key AND as a...

Page 460: ...or Sylantro and Broadsoft Servers An Administrator can also enable centralized conferencing on the IP Phones For more information about using the Conference key see your Model specific User s Guide Fo...

Page 461: ...ng Indicates the softkey is set for Group Paging on the phone Pressing this key automatically sends a Real Time Transport Protocol RTP stream to pre configured multicast address es without involving S...

Page 462: ...and Programmable Keys Use the following procedures to configure the softkeys and programmable keys on the IP phone Configuration Files For specific parameters you can set in the configuration files se...

Page 463: ...one model the key configuration screen displays The 6757i Key Screen is shown as an example 2 Select a key to configure For Softkeys and Expansion Module Keys 3 In the Type field select the type of so...

Page 464: ...he Idle Connected Incoming or Outgoing fields to check or uncheck the box Note Operational states are not applicable to expansion modules 8 Click to save your changes For programmable keys 9 In the Ha...

Page 465: ...Handset Key Key Function Description 1 Line 1 Line 1 key Selects line one 2 Line 2 Line 2 key Selects line two 3 Line 3 Line 3 key Selects line three 4 Line 4 Line 4 key Selects line four 5 Icom Icom...

Page 466: ...key to go back on hook Duplicate functions can exist in the feature key as there is no filtering or duplicate checking done on the handset or the base If no line keys are programmed for the feature k...

Page 467: ...one None Indicates the key is disabled This option is available from Web UI only Line Lines 1 through 9 are available for selection line Line Indicates the key is configured for line use Icom icom Ico...

Page 468: ...key is set to be used as a pickup key to pick up a parked call For more information on pickup see the section Park Pick Up Key not applicable to the 6751i on page 5 237 Conference conf Conf Indicates...

Page 469: ...in the Directory List to be sent to the handsets A 6757i CT accepts a maximum of 50 entries with the public attribute For more information about the public private keys see your Aastra IP Phone 6757i...

Page 470: ...iguration files or the Aastra Web UI Use the following procedure to program the feature keys on your 6757i CT Base Station and all paired handsets Use the following procedures to configure the IP phon...

Page 471: ...set key you want to program 3 Select the function for that handset key from the Key Function field 4 Click to save the function you selected to the handset key The key programming information is sent...

Page 472: ...a Softkey Programmable Key Expansion Module Key and or Feature Key CT Models Currently in the Aastra Web UI for a phone you can select a type of key from a list of approximately 26 key types to assig...

Page 473: ...s specific key types for a phone in the configuration file and the phone for which he downloads the configuration to already has key types configured on it those key types display in the key list for...

Page 474: ...s 1 and 2 on the 6753i and 9143i and as Keys 5 and 6 on the 6730i and 6731i unless your Administrator configured these keys as other functions 3 An Administrator must use the English value when config...

Page 475: ...ne 1 A new feature for the speeddial option allows you to configure a preset string of numbers followed by a This feature allows the phone to speeddial a prefix number and then pause to let you enter...

Page 476: ...o create and edit speeddial keys on the phone using the Press and hold feature softkeys programmable keys expansion module keys and key pad speeddial menu in the IP Phone UI and the SAVE TO key If thi...

Page 477: ...es the busy and idle indicators show on the IP phone screen display next to the softkey or programmable key configured for BLF functionality When the monitored user is idle an icon with the handset on...

Page 478: ...tored extension is ringing the LED flashes You can configure a BLF List key on the IP Phones using the configuration files or the Aastra Web UI You can also specify a BLF list URI that the phone uses...

Page 479: ...criber if it is not defined already For example 9995551212 Subscribecontext sip BroadSoft BLF Configuration You can enable the BLF feature on BroadSoft BroadWorks Rel 13 or higher through the BroadWor...

Page 480: ...g BLFs Use the following procedures to configure BLF and BLF List on the IP phone Configuration Files To set BLF or BLF List in the configuration files see Appendix A the sections Softkey Programmable...

Page 481: ...d XML or Click on Operation Programmable Keys or Click on Operation Expansion Module N Depending on your phone model the key configuration screen displays The 6757i Key Screen is shown as an example 2...

Page 482: ...F the value is the extension you want to monitor For BLF List the value is an identifier for the list of numbers you are monitoring 6 Click to save your changes 7 In the Line field select a line numbe...

Page 483: ...minutes The default is 3600 1 hour Setting this parameter to a value lower than 3600 allows the configured BLF feature to become active more quickly after a software firmware upgrade or after a reboo...

Page 484: ...02 Release 2 5 IP Phone Administrator Guide Aastra Web UI 1 Click on Advanced Settings Global SIP Advanced SIP Settings 2 Enter a value in seconds from 120 2 min to 3600 1 hour in the BLF Subscriptio...

Page 485: ...he recipient can transfer the call to an extension by 1 Pressing Xfer key 2 Entering the number of the extension or pressing speeddial or BLF key 3 Pressing Xfer key again The BLF and Speeddial transf...

Page 486: ...LF Xfer key transfers the call to the extension unconditionally disregarding the status of the monitored extension If transferring a call to an extension fails a message Transfer Failed displays on th...

Page 487: ...e phone to go offhook and dial the predefined extension Speeddial Xfer and Blind Transfer When the phone is connected to a call pressing the Speeddial Xfer key blind transfers the call to the predefin...

Page 488: ...5 prgkey1 line 1 Refer to the following in Appendix A to configure a BLF Xfer and Speeddial Xfer key on the IP phone using the configuration files Softkey Parameters Programmable Key Parameters Expans...

Page 489: ...onfigure the BLF Xfer key and or the Speeddial Xfer Key on the IP phone similar to configuring a BLF key or speeddial key using the Aastra Web UI Use the following procedure to configure BLF Xfer and...

Page 490: ...he Label field enter a key label to assign to the BLF Xfer key for example BX35 4 In the Value field enter the monitored extension for example 35 5 In the Line field select the line for which you want...

Page 491: ...hile on an active call the focused line changes to the dialing line A Cancel softkey displays on the phone only those phones that have LCDs larger then 3 lines allowing you to abort the conference spe...

Page 492: ...les softkey1 value 5645 softkey1 line 3 topsoftkey1 type speeddialconf topsoftkey1 label Sales topsoftkey1 value 5645 topsoftkey1 line 3 prgkey1 type speeddialconf prgkey1 value 5645 prgkey1 line 1 ex...

Page 493: ...keys and XML or Click on Operation Programmable Keys or Click on Operation Expansion Module Keys 2 In the Type field select Speeddial Conf from the list of options 3 In the Label field enter a key lab...

Page 494: ...ator Guide 6 For phones with softkeys In the States field select the state s idle connected incoming outgoing busy for which you want to use on the key Note States are not applicable to programmable k...

Page 495: ...hone user is ready to receive calls from the server the user logs into a queue Depending on the server configuration the IP phone is either in an unavailable or available state If the phone is set to...

Page 496: ...e timer Configuring an Automatic Call Distribution ACD Key You can configure an ACD key on softkeys programmable keys and extension module keys The following table illustrates examples of configuring...

Page 497: ...5 5 191 Configuring Operational Features Configuring the ACD Auto Available Timer Configuration Files To configure the ACD Auto Available Timer using the configuration files see Appendix A the sectio...

Page 498: ...e key or expansion module key using the Aastra Web UI This procedure uses the 6755i IP phone as an example Aastra Web UI 1 Click on Operation Softkeys and XML or Click on Operation Programmable Keys o...

Page 499: ...t apply to the programmable keys on the 6730i 6731i 6753i 6755i and 9143i For example Sales 4 In the Line field select the line which the IP phone uses to subscribe to the queue For example Line 1 5 C...

Page 500: ...r to log into the Customer Support phone queue The administrator assigns the label Support to the softkey so it is easily recognizable to the IP phone user When the IP phone user wants to subscribe to...

Page 501: ...ll The table below describes the meaning of the LED and each icon as they may appear on your IP phone Phone Model Status Logged In and Available Status Unavailable Logged Out 9143i Solid Red LED Blink...

Page 502: ...heck with your administrator to verify the label assigned to the ACD softkey on your IP phone The login screen see below appears In this example the ACD softkey accesses the Customer Support phone que...

Page 503: ...ing calls To temporarily stop receiving calls you can switch the IP phone status to unavailable While you are on a call or miss a call that has been distributed to your IP phone your IP phone status a...

Page 504: ...ble then the server will begin to distribute phone calls from this queue to your IP phone If your IP phone status remains unavailable after you log in then you must manually change the state to availa...

Page 505: ...minutes The default is 3600 1 hour Setting this parameter to a value lower than 3600 allows the configured ACD feature to become active more quickly after a software firmware upgrade or after a reboo...

Page 506: ...02 Release 2 5 IP Phone Administrator Guide Aastra Web UI 1 Click on Advanced Settings Global SIP Advanced SIP Settings 2 Enter a value in seconds from 120 2 min to 3600 1 hour in the ACD Subscriptio...

Page 507: ...BLA expiration in the subscribe message received from the server If no value is specified in the Subscribe message received from the server the phone uses the default value of 300 seconds You can conf...

Page 508: ...eriod field enter a value in seconds that the phone waits to receive a BLA subscribe message from the server If you specify zero 0 the phone uses the value specified for the BLA expiration in the subs...

Page 509: ...eceives multiple incoming calls simultaneously the IP Phone UI displays a list of incoming calls You select a call from this list and are connected to the call When you configure a GCP softkey you spe...

Page 510: ...CP Using the Configuration Files for Sylantro Servers Use the following procedures to configure DCP GCP using the configuration files Configuration Files To set DCP GCP in the configuration files see...

Page 511: ...kup using the Aastra Web UI This procedure uses the 6757i IP Phone as an example Aastra Web UI 1 Click on Operation Softkeys and XML or Click on Operation Programmable Keys or Click on Operation Expan...

Page 512: ...Administrator Guide 4 In the Label field specify a name for this Directed Call Pickup softkey For example DCP2200 5 In the Value field specify the extension you want to intercept when you press this...

Page 513: ...up using the Aastra Web UI Note A ring group must be configured on the Sylantro Server in order for a GCP softkey to function Aastra Web UI 1 Click on Operation Softkeys and XML or Click on Operation...

Page 514: ...u must first configure the DCP or GCP key You must identify the extension s or phone number s you want to monitor when configuring the key IP Phone UI Step Action Using Directed Call Pickup DCP 1 When...

Page 515: ...ives multiple incoming calls simultaneously the phone displays a list of incoming calls 3 Select a call from this list using the UP and DOWN arrow keys Press the Pickup softkey to answer the call you...

Page 516: ...andle DND The three modes you can set on the phone for DND are Account Phone Custom DND Account Based Configuration An Administrator or User can configure DND on the phone side by setting a mode for t...

Page 517: ...IP Phone You can configure the DND softkey and the DND mode Account Phone Custom using the configuration files or the Aastra Web UI Once you configure DND you can access the DND screen on the IP Phon...

Page 518: ...states idle connected incoming outgoing busy In the above example softkey 1 is configured for DND for line 1 only with a custom configuration Pressing softkey 1 displays DND screens for which you can...

Page 519: ...unt in focus on the IP Phone UI to ON or OFF phone Sets DND ON for all accounts on the phone DND key toggles all accounts on the phone to ON or OFF custom Sets the phone to display custom screens afte...

Page 520: ...e the DND status for all accounts 2 Number and name of accounts that display to this screen are dependant on the number and name of accounts configured on the phone In the screen in step 4 Screenname1...

Page 521: ...e takes effect immediately without a reboot 7 Click on Operation Softkeys and XML or Click on Operation Programmable Keys or Click on Operation Expansion Module Note If there is no DND key configured...

Page 522: ...IP Phone The following procedure assumes you have already configured a DND key AND assumes there are three accounts configured on the phone Notes 1 If there is no DND key configured or if it is remov...

Page 523: ...have DND ON Screenname 2 has DND OFF On the 8 and 11 Line LCD phones With the account in focus on the IP Phone UI press the DND key to toggle DND ON or OFF for the account Use the RIGHT and LEFT arro...

Page 524: ...DND key to toggle DND ON or OFF for all accounts on the phone Toggling to ON enables DND on all accounts on the phone Toggling to OFF disables DND on all accounts on the phone Use the RIGHT and LEFT...

Page 525: ...me2 has DND off as indicated by an X Items 4 and 5 allow you to disable or enable DND on all accounts respectively You use the CHANGE key to enable or disable DND for a specific account You use the SE...

Page 526: ...DND key on the phone The screen displays a list of the accounts on the phone and allows you to enable disable a specific account or all accounts Use the UP and DOWN arrow keys to scroll through the a...

Page 527: ...can pick up an incoming call or initiate an outgoing call on the BLA DA All phones reflect the usage of the BLA DA If the call is put on hold any one from the group can pick up the held call As a mul...

Page 528: ...on files or the Aastra Web UI Global BLA You configure BLA on a global basis in the configuration files using the following parameters sip mode sip user name sip bla number You configure BLA on a glob...

Page 529: ...Mode Phone Number BLA Number Sylantro servers and ININ servers require specific configuration methods for per line configurations For Sylantro Server When configuring the BLA feature on a per line ba...

Page 530: ...mber 1010 for phone 2 with appearance of phone 3 sip line1 mode 3 sip line1 user name 10102 sip line1 bla number 1010 for phone 3 sip line1 mode 3 sip line1 user name 1010 sip line1 bla number 1010 Us...

Page 531: ...ional Features 41 001160 04 Rev 02 Release 2 5 5 225 Configuring Operational Features Aastra Web UI 1 For global configuration of BLA Click on Advanced Settings Global SIP Basic SIP Authentication Set...

Page 532: ...e BLA option 2 In the Phone Number field enter the phone number of the IP phone 3 For global configuration of BLA In the BLA Number field enter the Bridge Line Appearance BLA number to be shared acros...

Page 533: ...line BLA configuration and you want to share a call on the line with a BLA group you need to press the Hold button before sharing the call with the group For example if line 1 is configured for BLA an...

Page 534: ...for third party registration When configuring the BLA feature on a per line basis for third party registration and subscription the third party name must be configured using the sip lineN bla number...

Page 535: ...68 sip line1 password sip line1 mode 3 sip line1 user name 4085582868 sip line1 display name Alice sip line1 screen name Alice P Preferred Identity Header for BLA Accounts The IP Phones support the BL...

Page 536: ...fferent user names has the same BLA account If a normal line has the same user name as the BLA user of another line the phone shows MWI only for the normal line Use the following procedure to configur...

Page 537: ...uring BLA Support for MWI using the Aastra Web UI Use the following procedure to configure BLA support for MWI Configuration Files For specific parameters you can set in the configuration files see Ap...

Page 538: ...ffect 2 Both the sip explicit mwi subscription and sip mwi for bla account parameters must be enabled in order for the MWI subscription for BLA to occur 3 The MWI re subscription for the BLA account u...

Page 539: ...r to the following example Using the example above when a call comes into Phone 1 Phone 2 and Phone 3 can pickup the same call by pressing the SCA line key Phone 2 and 3 display the call they are brid...

Page 540: ...party i e non SCA party in the bridge is on hold The following tables provide the key states and LED behavior in an SCA bridge call for users involved in an SCA call and users not involved in the SCA...

Page 541: ...Reverse empty blinking circle Slow Flashing Red Sold Reverse Circle Slow Flashing Red Hold private Reverse empty blinking circle Slow Flashing Red Sold Circle Solid Red Bridge active Empty circle Sol...

Page 542: ...te Call Line Key Pressed Non Call Line Key Pressed Idle N A Attempt to seize the line Seized Hang up Ignore Progressing Hang up Ignore Alerting answer N A Active Hold Bridge Held Retrieve Bridge Hold...

Page 543: ...configuring the park and pickup static configuration method see Park Calls Pick Up Parked Calls on page 5 62 Park Pickup Programmable Configuration using a key The programmable method of configuration...

Page 544: ...s pressing displays the default labels of Park and Pickup On 3 Line LCD Phone UIs not applicable to 6751i When a call comes in and you pickup the handset you can press the applicable Park programmable...

Page 545: ...eyN label parkCall softkeyN value asterisk 70 softkeyN line 1 softkeyN states connected softkeyN type pickup softkeyN label pickupCall softkeyN value asterisk 70 softkeyN line 1 softkeyN states idle o...

Page 546: ...ype pickup prgkeyN value sylantro 99 prgkeyN line 1 BroadWorks prgkeyN type park prgkeyN value broadworks 68 prgkeyN line 1 prgkeyN type pickup prgkeyN value broadworks 88 prgkeyN line 1 ININ PBX prgk...

Page 547: ...se the first programmable configuration For example if line 1 and line 6 are configured for park the CT handsets use the configuration set for line 1 to park a call On 3 Line LCD phones not applicable...

Page 548: ...ue field enter the appropriate value based on the server in your network Note For values to enter in this field see the table Park Pickup Call Server Configuration Values on page 5 241 6 In the Line f...

Page 549: ...d select a line for which to apply the Pickup configuration 13 The pickup softkey has a default state of Idle and Outgoing Leave these states enabled or to disable uncheck the check boxes 14 Click to...

Page 550: ...e Park Pickup Call Server Configuration Values on page 5 241 5 For 3 Line LCD phones not applicable to 6751i In the Line field select a line for which to apply the Park configuration 6 Pick a key to c...

Page 551: ...245 Configuring Operational Features 10 Click to save your changes You must restart your IP phone for the changes to take affect 11 Click on Operation Reset 12 In the Restart Phone field click to res...

Page 552: ...The parked call party will get music on hold 3 If the call fails you can pick up the call using the next procedure and press the Park softkey again to retry step 2 Picking up a Parked Call 4 Pick up...

Page 553: ...ev 02 Release 2 5 5 247 Configuring Operational Features 5 Enter the extension number where the call was parked 6 Press the Pickup softkey If the call pick up is successful you are connected with the...

Page 554: ...s into your phone after you are finished with the call and hangup you can press the key configured for lcr and the phone dials the last call you received When you configure an lcr softkey the label LC...

Page 555: ...and XML 2 Pick a softkey to configure for Last Call Return 3 In the Type field select lcr 4 In the Line field select a line for which to apply the last call return configuration 5 The lcr softkey has...

Page 556: ...v 02 Release 2 5 IP Phone Administrator Guide For the 6757i CT Handset 1 Click on Operation Handset Keys 2 Pick a handset key to configure for Last Call Return 3 In the Key Function field select lcr 4...

Page 557: ...t applicable to 6751i 1 Click on Operation Programmable Keys 6753i Screen 2 Pick a key to configure for Last Call Return 3 In the Type field select lcr 4 For 3 Line LCD phones not applicable to 6751i...

Page 558: ...you configure the initial account the phone applies the configuration to all other accounts In the Aastra Web UI only the account you configured is enabled All other accounts are grayed out but set to...

Page 559: ...254 is in addition to the previous call forward parameter call forward disabled You can still use the previous call forwarding parameter if desired in the configuration files In the IP Phone UI you c...

Page 560: ...e or it is removed you can still set the CFWD modes via the IP Phone UI at the path Options Call Forward 2 If there is only one account configured on the phone then the mode setting is ignored and the...

Page 561: ...Release 2 5 5 255 Configuring Operational Features Aastra Web UI 1 Click on Operation Softkeys and XML or Click on Operation Programmable Keys or Click on Operation Expansion Module 2 Click to save yo...

Page 562: ...Administrator Guide 3 Click on Basic Settings Preferences General Note If there is no CFWD key configured on the phone or it is removed you can still set the CFWD modes via the IP Phone UI at the path...

Page 563: ...counts on the phone custom The Custom mode allows you to configure CFWD for a specific account or all accounts You can configure a specific state All Busy and or No Answer for each account independent...

Page 564: ...ng calls only if the account is in the busy state The calls are forwarded to the specified phone number The No Answer option call forwards incoming calls only if the account rings but is not answered...

Page 565: ...all accounts on the phone When enabling a CFWD state you must specify a phone number for the phone to CFWD to The number you specify applies to all accounts of the same mode 2 Number and name of acco...

Page 566: ...orward on the phone s front panel The following procedure assumes you have already configured a CFWD key AND assumes there are three accounts configured on the phone Notes 1 If there is no CFWD key co...

Page 567: ...D Busy enabled 2 Press the Call Forward key The Call Forward Mode screen displays Use the UP and DOWN arrow keys to scroll through each state type In the above example CFWD All is enabled as indicated...

Page 568: ...FWD All AND CFWD Busy AND CFWD NoAns are all enabled and or if the account has DND enabled the CFWD All settings take precedence over CFWD Busy and CFWD NoAns You can also use the following keys if re...

Page 569: ...ss CHANGE 8 Enter a phone number to apply to the current state in focus When the phone is in the state you specified and a call comes into the phone it forwards the call to the number you specify 9 Pr...

Page 570: ...ll forward is configured on the phone the phone rings the number of times you specify in the No Rings screen and then forwards the call if there is no answer 12 Press SET to save the change 13 Press D...

Page 571: ...res 41 001160 04 Rev 02 Release 2 5 5 265 Configuring Operational Features 14 Press to confirm the change s each time the Apply Changes screen displays All changes are saved to the phone Aastra IP Pho...

Page 572: ...above example Screenname1 Screenname2 and Screenname3 are three accounts configured on the phone All three accounts have CFWD enabled as indicated by the CFWD All message Note In Phone mode when you c...

Page 573: ...count has CFWD All and CFWD NoAns enabled as indicated by a checkmark 3 The CFWD Busy setting is enabled but no call forward phone number is configured as indicated by a Aastra IP Phone UI Step Action...

Page 574: ...number if the call has not been answered for the specified number of rings Note If CFWD All AND CFWD Busy AND CFWD NoAns are all enabled and or if the account has DND enabled the CFWD All settings ta...

Page 575: ...the change 7 In the CFWD State screen press the DOWN arrow key to scroll to the CFWD Number screen and press CHANGE 8 Enter a phone number to apply to the current state in focus When the phone is in...

Page 576: ...call and call forward is configured on the phone the phone rings the number of times you specify in the No Rings screen and then forwards the call 12 Press SET to save the change 13 Press DONE to save...

Page 577: ...04 Rev 02 Release 2 5 5 271 Configuring Operational Features 14 Press to confirm the change s each time the Apply Changes screen displays All the same changes are saved to all accounts on the phone A...

Page 578: ...eenname1 has one or more CFWD states enabled as indicated by a checkmark 3 Screenname2 has one or more CFWD states disabled as indicated by an X Screenname3 has one or more CFWD states configured but...

Page 579: ...ccount has CFWD All and CFWD NoAns enabled as indicated by a checkmark 3 The CFWD Busy setting is enabled for the account but has no call forward phone number configured as indicated by a Aastra IP Ph...

Page 580: ...oAns for an account and forwards incoming calls to a specified number if the call has not been answered for a specified number of rings The phone number can be different between accounts Note If CFWD...

Page 581: ...the change 7 In the CFWD State screen press the DOWN arrow key to scroll to the CFWD Number screen and press CHANGE 8 Enter a phone number to apply to the current state in focus When the phone is in...

Page 582: ...ly to the phone for call forwarding incoming calls Valid values are 1 to 20 Default is 1 When the phone receives an incoming call and call forward is configured on the phone the phone rings the number...

Page 583: ...usy Number CFWD Busy State CFWD No Answer Number CFWD No Answer State CFWD No Answer Rings Each time you press DONE the following Apply Changes screen displays 14 Press to confirm the change s each ti...

Page 584: ...lays for the account you selected Use the UP and DOWN arrow keys to scroll through each state type In the above example CFWD All is enabled as indicated by a checkmark 3 CFWD Busy is enabled but no ca...

Page 585: ...WD Busy AND CFWD NoAns are all enabled and or if the account has DND enabled the CFWD All settings take precedence over CFWD Busy and CFWD NoAns You can also use the following keys if required All Off...

Page 586: ...ne Every account will have the same settings for that call forward mode Aastra IP Phone UI Step Action Call Forward Mode NoAns AllAccts Cancel Done State On Number 5551212 No Rings 1 Services Dir Call...

Page 587: ...the AllAccts key to copy the settings in the current Call Forward Settings screen for a specific call forward mode to every account on the phone Every account will have the same settings for that call...

Page 588: ...nd DOWN arrow keys to scroll through each state type In the above example CFWD All is enabled as indicated by a checkmark 3 CFWD Busy is enabled but no call forward phone number is configured as indic...

Page 589: ...ered for the specified number of rings Note If CFWD All AND CFWD Busy AND CFWD NoAns are all enabled and or if the account has DND enabled the CFWD All settings take precedence over CFWD Busy and CFWD...

Page 590: ...ate ON and OFF by pressing the CHANGE key Aastra IP Phone UI Step Action Call Forward Mode NoAns Cancel Done State On Number 5551212 No Rings 1 Services Dir Callers Change Call Forward Mode NoAns Canc...

Page 591: ...OWN arrow key to scroll to the No Rings field Press the CHANGE key to select the number of rings to apply to the phone for call forwarding incoming calls Valid values are 1 to 20 Default is 1 When the...

Page 592: ...ow keys to scroll through each account In the above example Screenname1 has one or more CFWD states enabled as indicated by a checkmark 3 Screenname 2 has one or more CFWD states enabled but a specifi...

Page 593: ...Cancel Key Cancels any configuration you may have made without saving To cancel a configuration you must press this CANCEL key before pressing the DONE key 4 After selecting an account press CHANGE T...

Page 594: ...wered for a specified number of rings The phone number can be different between accounts Note If CFWD All AND CFWD Busy AND CFWD NoAns are all enabled and or if the account has DND enabled the CFWD Al...

Page 595: ...ount will have the same settings for that call forward mode Aastra IP Phone UI Step Action Call Forward Mode NoAns AllAccts Cancel Done State On Number 5551212 No Rings 1 Services Dir Callers Change C...

Page 596: ...tings in the current Call Forward Settings screen for a specific call forward mode to every account on the phone Every account will have the same settings for that call forward mode 9 Use the DOWN arr...

Page 597: ...n Roger x 464 4 Tim s phone displays name and extension of where the call is being diverted to and reason for diverting the call The screen scrolls between Screen 1 and Screen 2 5 Roger s phone accept...

Page 598: ...xtension are not recognized or supported by the phone However they are still passed along during the diversion process Note If proxy servers exist in the network it is possible that multiple diversion...

Page 599: ...coming call Behavior of the Phone When this feature is enabled the phone behaves as follows IF THEN A value exists for the Display Name field in the TO header of the INVITE message for incoming calls...

Page 600: ...e following example shows the behavior when call destination is also enabled Incoming Phone UI on 8 and 11 Line LCD Phones Call Destination Enabled on the Phone Incoming Phone UI on 3 Line LCD Phones...

Page 601: ...g the screen length is truncated by the phone The CT cordless handsets do not support this feature Page scrolling every 3 seconds is hard coded and not configurable Note As shown above when both call...

Page 602: ...the phone The following illustrations show the default location of the Callers List Key on each type of phone model 9480i 9480i CT Callers List Key 9143i Xfer Conf L2 L3 L1 Options Save Delete Direct...

Page 603: ...List key is ignored when pressed When enabled you can view scroll and delete line items in the Callers List from the IP phone UI You can also directly dial from a displayed line item in the Callers Li...

Page 604: ...2 5 IP Phone Administrator Guide You can use any spreadsheet application to open the file for viewing The following is an example of a Callers List in a spreadsheet application The file displays the n...

Page 605: ...user Use the following procedures to enable disable the Callers List on the IP phones Using the Callers List Use the following procedure to access and use the Callers List Configuration Files For spe...

Page 606: ...te key 4 To cancel a delete function press the r or the s Scroll keys 5 To save a line item to a programmable key for speeddialing press the 3 Save key and enter the line number at the Save to prompt...

Page 607: ...llers List using the Aastra Web UI Aastra Web UI 1 Click on Operation Directory 2 In the Callers List field click on A File Download message displays 3 Click 4 Enter the location on your computer wher...

Page 608: ...llers list script Specifying URIs for these parameters cause the creation of an XML custom application instead of the standard function of the Callers List and Services keys An Administrator can confi...

Page 609: ...he list Once the user accesses the Callers List the number New Calls on the idle screen is cleared Enabling Disabling Missed Calls Indicator You can enable turn on and disable turn off the Missed Call...

Page 610: ...Press the Callers List key on the phone to enter the Callers List 2 Use the r and s to scroll through the line items in the Callers List to find the line items that have the b icon with the receiver...

Page 611: ...l directly from the directory entry The following illustrations show the default location of the Directory Key on each type of phone model 9480i 9480i CT Directory Key 9143i Xfer Conf L2 L3 L1 Options...

Page 612: ...erational Features 5 306 41 001160 04 Rev 02 Release 2 5 IP Phone Administrator Guide 6753i 6755i 6757i 6757i CT Directory Key Options Key 6751i Directory is an option under Services Menu Directory Ke...

Page 613: ...ns for Directory List You can perform the following pertaining to the Directory List You can enable and disable access to the Directory List using the configuration files When disabled the Directory L...

Page 614: ...ng the following parameter in the configuration files directory disabled Valid values for this parameter are 0 enabled and 1 disabled If this parameter is set to 0 the Directory List can be accessed b...

Page 615: ...ibute public or private is not present the entry is assigned to Private The following directory entries are considered valid our company s directory updated 1 jan 2012 mode private by default joe foo...

Page 616: ...not already in the phone s NVRAM are added to the NVRAM and flagged as being owned by the server Likewise any entries in the NVRAM that are owned by the server but are no longer in one of the server...

Page 617: ...ntering the Directory List if no key is pressed within 3 seconds the phone prompts you to press the first letter in the name of the required directory entry The phone finds and displays the first name...

Page 618: ...ction To delete an entry from the Directory List 6 a At a line item in the Directory List press DELETE The following prompt displays DELETE again to erase this item b Press DELETE again to delete the...

Page 619: ...Guide 9 To exit the Directory List press the DIRECTORY key again the GOODBYE key or the QUIT key depending on your specific phone model From the CT handsets 10 a Press the Public Private softkeys to...

Page 620: ...dure to configure the download Downloading from the IP Phone to the Server You can use the Aastra Web UI to download the Directory List from the IP phone to the configuration server Note You must use...

Page 621: ...ad Aastra Web UI 1 Click on Operation Directory 2 In the Directory List field click on A File Download message displays 3 Click 4 Enter the location on your computer where you want to download the Dir...

Page 622: ...icemails for an account even if the number of voicemails exceeds the limit Registered account numbers URIs that exceed the length of the screen either with or without the voicemail icon and the messag...

Page 623: ...ail numbers associated with each of the 9 lines on the phone For example sip line1 vmail 97 sip line2 vmail 95 Use the following procedure to configure voicemail using the configuration files Note In...

Page 624: ...From the Services menu select Voicemail 3 Use the r and s to scroll through the line items in the Voicemail List 4 When you have selected a line item press the d f handsfree key 4 Scroll Right key or...

Page 625: ...display These services include things like weather and traffic reports contact information company info stock quotes or custom call scripts The IP phone XML application supports the following proprie...

Page 626: ...ute for executing XML commands Allows the phone to execute commands i e reset NoOp etc using XML AastraIPPhoneConfiguration for pushing a configuration to the phone Allows the server to push a configu...

Page 627: ...s value is case sensitive xml status scroll delay config files Status Scroll Delay seconds Web UI Allows you to set the time delay in seconds between the scrolling of each status message on the phone...

Page 628: ...n other events occur such as pressing buttons on the keypad Use with XML object See Appendix F yes no Default no CancelAction Specifies a URI that the phone executes a GET on when the user presses the...

Page 629: ...Status object If you disable the beep or no AastraIPPhoneStatus object appears in the status message then the default behavior is no beep is heard when the object arrives to the phone The value set in...

Page 630: ...t allows you to make configuration changes to the phone that take affect immediately without having to reboot the phone This feature involves creating XML scripts that push the changed configuration p...

Page 631: ...parameters for object requests xml application URI xml application title The xml application URI is the application you are loading into the IP phone The xml application title is the name of the XML...

Page 632: ...ngly and displays the information to the screen Example Configuration of XML Application The following example shows the parameters you enter in the configuration files to configure an XML application...

Page 633: ...st box 4 In the Label field enter a label that displays on the IP phone for the softkey For example XML 5 In the Value field enter the IP address or qualified domain name of the XML application 6 In t...

Page 634: ...y When the XML application is pushed to the phone via an HTTP POST a host IP address or domain name server is required 9 Click on Advanced Settings Configuration Server 10 In the XML Push Server List...

Page 635: ...3 Line LCD phones not applicable to 6751i select an available key 3 In the Hard Key field select XML from the list box 4 In the Value field enter the IP address or qualified domain name of the XML app...

Page 636: ...proved IP Addresses field enter the host IP address and or domain name server You can enter multiple IP address and or domain name servers separated by commas In the example in Step 6 the illustration...

Page 637: ...regarding the Aastra XML Development Guide Use the following procedure to use the XML feature on the IP phone IP Phone UI Step Action For 8 and 11 Line LCD phones 1 Press the Services key on the phon...

Page 638: ...phone for XML services A Custom Features screen displays 2 Use the r and s to scroll through the customized features 3 Select a service to display the information for that customized service Message...

Page 639: ...t occurs Successful Registration Specifies the URI for which the phone executes a GET on when a successful registration event occurs Registration Event Specifies the URI for when registration events o...

Page 640: ...poll interval seconds For more information see Polling Action URIs on page 5 342 Poll Interval Specifies the interval in seconds between calls from the phone to the action uri poll For more informati...

Page 641: ...i offhook Offhook LINESTATE LOCALIP action uri onhook Onhook LOCALIP CALLDURATION CALLDIRECTION LINESTATE action uri disconnected Disconnected LINESTATE LOCALIP For more information see Action URI Dis...

Page 642: ...ng caller outgoing caller offhook onhook disconnected LOCALIP Note This variable allows for enhanced information in call records and billing applications IP Address associated with registered phone on...

Page 643: ...g string for the action uri outgoing parameter action uri outgoing http 10 50 10 140 outgoing pl number REMOTENUMBER and you dial out the number 5551212 the phone executes a GET on http 10 50 10 140 o...

Page 644: ...URIs Use the following procedures to configure XML Action URIs using the configuration files or the Aastra Web UI Note If the phone can t find the Action URI you specify it returns a NULL response Fo...

Page 645: ...s 3 Enter an XML URI for a successful registration in the Successful Registration field For example http 10 50 10 14 registered php auth name SIPAUTHNAME This parameter specifies the URI for which the...

Page 646: ...executes a GET on when an incoming call event occurs Note For an incoming call event use the associated variables indicated in the table Action URIs and Associated Variables on page 5 334 6 Enter an...

Page 647: ...Note For an onhook event use the associated variables indicated in the table Action URIs and Associated Variables on page 5 334 9 To configure a Disconnected event see the section Action URI Disconne...

Page 648: ...vals An Administrator can specify the URI to be called and specify the interval between polls using the configuration files or the Aastra Web UI Configuration of this feature is dynamic no reboot requ...

Page 649: ...URI using the Aastra Web UI Aastra Web UI 1 Click on Advanced Settings Action URI 2 In the Poll field enter a URI to be called every action uri pool interval seconds Enter the value in a URI format Fo...

Page 650: ...executes a GET on the URI The following table lists the applicable values for the LINESTATE variable The Action URI Disconnect feature allows an Administrator to determine the reason for the disconnec...

Page 651: ...ected xml state CONNECTED which is what the remote server receives An Administrator can enable the disconnect feature using the configuration files or the Aastra Web UI Configuring the Action URI Disc...

Page 652: ...e http fargo ana aastra com disconnected xml state LINESTATE The following table lists the applicable values and descriptions for the LINESTATE 3 Click to save your settings LINESTATE Value Descriptio...

Page 653: ...When the phone receives the SIP NOTIFY the XML content is processed as any XML object In the above example the phone calls http 10 30 100 39 XMLtests SampleTextScreen xml after reception of the SIP NO...

Page 654: ...he phone Web UI Also to ensure that the SIP NOTIFY is coming from a trusted source it is recommended that you enable the Whitelist feature Whitelist Proxy parameter on the IP phone If enabled and the...

Page 655: ...the following parameter in the configuration files sip xml notify event If the content is missing in the SIP NOTIFY message received by the phone the phone automatically uses the value you specify fo...

Page 656: ...P NOTIFY Using the Aastra Web UI Use the following procedure to enable disable the XML SIP NOTIFY feature in the Aastra Web UI Aastra Web UI Enabling Disabling the XML SIP NOTIFY Feature 1 Click on Ad...

Page 657: ...the phone to accept or reject an aastra xml SIP NOTIFY message Note To ensure the SIP NOTIFY is coming from a trusted source it is recommended that you enable the Whitelist feature Whitelist Proxy pa...

Page 658: ...1 If the content is missing in the SIP NOTIFY message received by the phone the phone automatically uses the value you specify for the Action URI XML SIP Notify parameter at the path Advanced Setting...

Page 659: ...URL LINESTATE LOCALIP REMOTENUMBER DISPLAYNAME SIPUSERNAME INCOMINGNAME CALLDURATION CALLDIRECTION When the softkey is pressed if the phone finds a URI configured with variables in the form VARIABLENA...

Page 660: ...files or the Aastra Web UI Configuring XML Softkey URIs Use the following procedures to configure XML Softkey URIs using the configuration files or the Aastra Web UI Configuration Files For specific p...

Page 661: ...Features Aastra Web UI For 8 and 11 Line LCD phones 1 Click on Operation Softkeys and XML 2 Select a key from keys 1 through 20 3 In the Type field select XML from the list box 4 In the Label field e...

Page 662: ...e phone performs a GET on when the key is pressed For example http 10 50 10 140 script pl name SIPUSERNAME Note You can use the following variables in the URI SIPUSERNAME SIPAUTHNAME PROXYURL LINESTAT...

Page 663: ...icable to 6751i 1 Click on Operation Programmable Keys 6753i Screen 2 On 3 Line LCD phones not applicable to 6751i select an available key 3 In the Type field select XML from the list box 4 On 3 Line...

Page 664: ...e phone performs a GET on when the key is pressed For example http 10 50 10 140 script pl name SIPUSERNAME Note You can use the following variables in the URI SIPUSERNAME SIPAUTHNAME PROXYURL LINESTAT...

Page 665: ...ollowing table identifies the phone states that apply to each key redirection The following URI configuration parameters control the redirection of the keys and the voicemail option redial script xfer...

Page 666: ...one side Options Menu The following URI configuration parameter controls the redirection of the Options Key options script IMPORTANT NOTES If no Options URI script is configured the local Options Menu...

Page 667: ...configure the XML Options Key or Services Key on the 6751i redirection URI parameter using the configuration files only Configuring XML Redirection of the Options Key Services Key on the 6751i Use the...

Page 668: ...rmines whether or not the phone is prevented from entering the off hook dialing state if the handset is off hook and the call ends An Administrator can enable allow phone to enter the off hook dialing...

Page 669: ...any softkey pressed by the user that initiates a Get Request continues to get sent To allow the overriding of the locked phone for XML applications the System Administrator must enter the following pa...

Page 670: ...mode The default setting for these parameters is 0 zero The following table describes each parameter Note Aastra Telecom recommends you leave the default of 0 zero as the settings for these parameter...

Page 671: ...ched between the two modes by pressing the d fkey When on speaker you can return to using the handset by placing the handset on the cradle and picking it up again 1 Headset Calls can be made or receiv...

Page 672: ...and 2020 Line 2 conference together extensions 2005 2011 and 2021 When an IP phone user is connected to multiple conference calls some outbound proxies have maximum call hold time set from 30 90 secon...

Page 673: ...ring Centralized Conferencing Using the Configuration Files You use the following parameters to configure centralized conferencing in the configuration files Global Parameter sip centralized conf Per...

Page 674: ...SIP centralized conferencing on the IP phone do one of the following actions If you have specified a proxy server registrar server then to reach the media server via the proxy server set this field t...

Page 675: ...centralized conferencing on this line do one of the following actions If you have specified a proxy server registrar server then to reach the media server via the proxy server set this field to one o...

Page 676: ...it is answered Initiates an onhook action uri at call termination Creates a caller list entry This feature is disabled by default You can enable the SIP Join feature by setting the sip join support p...

Page 677: ...ations The following are limitations of this feature The phone MUST have a Xfer key configured on the phone programmable key or softkey Asterisk SLA does not support this feature A xfer script can ove...

Page 678: ...Line where Call B is on hold 3 Press Xfer key Call A is transferred to Call B Reference For more information about using the Xfer key to transfer two existing calls see the IP Phone Model specific Us...

Page 679: ...screen Valid values are 0 disabled or 1 enabled Default is 0 disabled If the http digest force login parameter is set to 1 enabled after the phone boots the LOG IN softkey displays on the phone s LCD...

Page 680: ...1 Factory default the phone 2 Configure the HTTP or HTTPS server specify the HTTP or HTTPS server path and port 3 Restart the phone The first time the phone reboots the phone is challenged by the ser...

Page 681: ...ttempts to authenticate with the server If successful the phone reboots and loads the user configuration If unsuccessful the phone displays Authentication Failed Note On the 8 and 11 Line LCD phones y...

Page 682: ...olumn format The function keys on the bottom left of the Module allow you to display 3 full screens of softkeys Each screen consists of 2 columns with the following default headings on each page Page...

Page 683: ...ings on each M675i Expansion Module screen using the configuration files You use the following parameters to customize the column headings Expansion Module 1 3 pages expmod1page1left expmod1page1right...

Page 684: ...t expmod3page2left expmod3page2right expmod3page3left expmod3page3right Example The following is an example of configuring Expansion Module 1 column headings expmod1page1left Personnel Ext expmod1page...

Page 685: ...lustrations Customizing the M675i Expansion Module Column Display Configuration Files For specific parameters you can set in the configuration files see Appendix A the section Customizing M675i Expans...

Page 686: ...Operational Features 5 380 41 001160 04 Rev 02 Release 2 5 IP Phone Administrator Guide...

Page 687: ...s procedures for configuring each feature Topics This chapter covers the following topics Topic Page Advanced Operational Features page 6 3 MAC Address Line Number in REGISTER Messages page 6 5 SIP Me...

Page 688: ...ge 6 42 GRUU and sip instance Support page 6 43 Multi Stage Digit Collection Billing Codes Support for Sylantro Servers page 6 44 Configurable DNS Queries page 6 47 Ignore Out of Sequence Errors page...

Page 689: ...overy Using mDNS The IP phones automatically perform an auto discovery of all servers on a network using mDNS When the IP phone discovers a TFTP server it is automatically configured by that TFTP serv...

Page 690: ...ders in the SIP stack Multi Stage Digit Collection Billing Codes Support for Sylantro Servers IP Phones support Sylantro Server features like mandatory and optional billing codes that require the appl...

Page 691: ...ine number The MAC address is sent in uppercase hex numbers for example 00085D03C792 The line number is a number between 1 and 9 The following parameters allow you to enable disable the sending of MAC...

Page 692: ...the Send MAC Address in REGISTER Message field by checking the check box Disable this field by unchecking the box 3 Enable the Send Line Number in REGISTER Message field by checking the check box Disa...

Page 693: ...lete the transfer In the 1 4 and later releases the CANCEL is now sent before the REFER message The following parameter allows the system administrator to force the phone to use the Blind Transfer met...

Page 694: ...displays the updated name and number information contained within the Contact header The following parameter allows the system administrator to enable or disable this feature sip update callerid This...

Page 695: ...0 false A boot counter increments after each faulty boot When the counter reaches a predetermined value it forces Web recovery mode The counter is reset to zero upon a successful boot The predetermin...

Page 696: ...y configured by auto discovery or manually configured added to a network uses its predefined configuration to boot up Notes 1 Configuration parameters received via DHCP do not constitute configuration...

Page 697: ...e call can be active at a time either from the base unit or from the handset When this feature is disabled and you make an active call on either the base unit or the handset any other attempt to make...

Page 698: ...ction 1 Click on Advanced Settings Global SIP RTP Settings 2 Enable the Two Call Support field by checking the check box Disable this field by unchecking the box 3 Click to save your settings Note The...

Page 699: ...must configure voicemail on the phone that the call was initially directed to For example phones A B and C are connected to the server You configure the server to direct calls coming into phone B whi...

Page 700: ...You use the following parameters to configure Missed Call Summary Subscription feature on a global basis Global Parameters sip missed call summary subscription sip missed call summary subscription pe...

Page 701: ...ational Features Configuring Missed Call Summary Subscription using the Aastra Web UI Use the following procedure to configure the Missed Call Summary Subscription feature using the Aastra Web UI Aast...

Page 702: ...B which has voicemail configured to be forwarded to phone C When phone A calls sip missed call summary subscription parameter phone B receives notification from the server that the call was forwarded...

Page 703: ...t configuration see Chapter 3 the section Account Configuration on page 3 37 If the key is custom configured a screen displays on the phone allowing the user to choose the account to apply DND or CFWD...

Page 704: ...ys on the IP Phone UI for server side call forwarding For server side ACD when you press the ACD softkey the screen that displays is dependant on the state of the ACD subscription Possible state for A...

Page 705: ...ineN as feature event subscription sip as feature event subscription period Note IMPORTANT If DND and CFWD are configured to use Account mode on the IP Phone pressing the DND and CFWD keys apply to th...

Page 706: ...he following procedure to enable disable the server side as feature event on the IP Phone using the Aastra Web UI Aastra Web UI 1 Click on Advanced Settings LineN Advanced SIP Settings 2 In the Advanc...

Page 707: ...nced SIP Settings 5 In the Advanced SIP Settings section in the As Feature Event Subscription Period field enter the amount of time in seconds that the phone waits after sending a SUBSCRIBE to receive...

Page 708: ...blacklist If all servers are on the blacklist then the IP phone attempts to send the message to the first server on the list You can specify how long failed servers remain on the blacklist in the IP...

Page 709: ...I 1 Click on Advanced Settings Global SIP Advanced SIP Settings 2 In the Blacklist Duration field specify the length of time in seconds that a failed server remains on the server blacklist The IP phon...

Page 710: ...phone accepts call requests from a trusted proxy server only The IP phone rejects any call requests from an untrusted proxy server Configuring Whitelist Proxy Using the Configuration Files You use the...

Page 711: ...Whitelist Proxy feature using the Aastra Web UI Aastra Web UI 1 Click on Advanced Settings Global SIP Advanced SIP Settings 2 The Whitelist Proxy field is disabled by default To enable this field che...

Page 712: ...an encryption algorithm and cryptographic keys before data is exchanged TLS requires the use of the following security certificate files to perform TLS handshake Root and Intermediate Certificates Lo...

Page 713: ...accurate description of the caller identity extension phone number than is contained in the SIP message Notes 1 Persistent TLS requires the outbound proxy server and outbound proxy port parameters be...

Page 714: ...n contained in the PAI header If the call is not forwarded via a registered proxy server and therefore is not a Trusted Entity the IP phone UI does not display any trust information contained in the P...

Page 715: ...rtificate file names that you want the phone to use Use the following procedure to configure TLS using the Aastra Web UI Aastra Web UI 1 Click on Advanced Settings Global SIP Advanced SIP Settings 2 I...

Page 716: ...ed list must contain the CA root certificates for all the servers it is connecting to For example if the phone is connecting to server A which has a certificate signed by CA1 and server B which has a...

Page 717: ...r or endpoint identity This feature supports both the EAP MD5 and EAP TLS protocols If 802 1x on the phone is enabled the following screen displays during startup of the phone If the 802 1x failed to...

Page 718: ...ne connected to this port is authenticated For security reasons the IP phone has the option to disable the pass through port Multiple supplicants Using this mode the switch can support multiple client...

Page 719: ...d pc port passthrough enabled For EAP TLS use eap type identity 802 1x root and intermediate certificates use 1 root and 0 or 1 intermediate certificates 802 1x local certificate use 1 local certifica...

Page 720: ...1x Protocol on your phone using the IP Phone UI Note If configuring 802 1x using the IP Phone UI the certificates and private keys must already be configured and stored on the phone Use the configurat...

Page 721: ...ttings Ethernet VLAN 802 1x Settings On 3 Line LCDs Select Network Settings Ethernet VLAN 802 1x Settings 4 Select 802 1x Settings Aastra IP Phone UI Step Action Done Ethernet VLAN Settings 1 LAN Port...

Page 722: ...s or the Aastra Web UI to configure the certificates and private key for the phone 7 Press Done on 8 and 11 Line LCD phones or Press Set on 3 Line LCD phones not applicable to the 6751i 8 To configure...

Page 723: ...Done 8 and 11 Line LCD phones or Press Set 3 Line LCD phones not applicable to 6751i Aastra IP Phone UI Step Action Done EAP MD5 Setting 1 Identity 2 MD5 Password Select 1 EAP MD5 Settings Next Enter...

Page 724: ...ntering the password then press Done 8 and 11 Line LCD phones or Press Set 3 Line LCD phones not applicable to 6751i 14 Press the key to save your settings and exit from the IP Phone UI Aastra IP Phon...

Page 725: ...the Aastra Web UI Aastra Web UI 1 Click on Advanced Settings 802 1x Support To configure EAP MD5 2 In the EAP Type field select EAP MD5 Valid values are Disabled Default EAP MD5 and EAP TLS 3 In the I...

Page 726: ...e Certificates Filename field enter the filename that contains the root and intermediate certificates related to the local certificate For example root_Intermed_certifi pem 4 In the Local Certificate...

Page 727: ...the IP phone chooses a random source port for UDP messages The IP phone also chooses a random source port for UDP messages if you configure a backup proxy server registrar server or outbound proxy ser...

Page 728: ...onfiguration files sip user agent Setting this parameter allows you to enable or disable the addition of the User Agent and Server SIP headers from the SIP stack You can configure this feature using t...

Page 729: ...t this feature is enabled You can enable or disable this support using the configuration files Limitations of the GRUU Feature The following are limitations of the GRUU feature on the phones GRUU Draf...

Page 730: ...ter a 2 9 digit billing code Billing codes may not start with either 0 Operator or 9 external calls When using Sylantro Click to Call IP phone users select a billing code from a pull down menu When pl...

Page 731: ...hat includes a mandatory billing code becomes phonenumber 23 billing code Optional billing codes The user dials an optional billing code by dialing 50 followed by the billing code digits When prompted...

Page 732: ...atures 6 46 41 001160 04 Rev 02 Release 2 5 IP Phone Administrator Guide Numbers Not Requiring Billing Codes Billing codes are not required for the following two types of calls Emergency calls E911 Ca...

Page 733: ...onse from the proxy You can configure the phone to use any one of these methods by entering the applicable value in the configuration files Configuration File Value DNS Server Method Used Description...

Page 734: ...using the following parameter in the configuration files sip dns query type Note On the phone side if you configure the phone with a Fully Qualified Domain Name FQDN proxy and specified port the phon...

Page 735: ...eature using the configuration files only Enabling Disabling Out of Order SIP Requests Use the following procedure to enable disable out of order SIP requests Note As the default Asterisk configuratio...

Page 736: ...call does not display in the Callers List Configurable Allow and Allow Event Optional Headers On the IP Phones an Administrator can enable or disable whether or not the optional Allow and Allow Events...

Page 737: ...users and verify that phone messages originate from a Trusted Identity Upon receiving a message from a caller in the Trusted Network the IP phone reads the contents of the P Asserted Identity PAI hea...

Page 738: ...ders Enabling Disabling the Route Header in the SIP Packet Use the following procedure to enable disable the addition of the Route header in the SIP packet Note When enabled this will break all suppor...

Page 739: ...ncryption on the IP phones and provides methods an administrator can use to store encrypted files to a server Topics This chapter covers the following topics Topic Page Encrypted Files on the IP Phone...

Page 740: ...mand line the System Administrator uses an Aastra supplied encryption tool called anacrypt exe to encrypt the MAC tuz file This tool processes the plain text mac cfg and aastra cfg files and creates t...

Page 741: ...he following Prevents users from using the MAC tuz file that does not match the user s phone MAC address Renders the MAC tuz file invalid if the user renames the file Works with IP phone releases prio...

Page 742: ...rd m i v h Note Incorrect password produces garbage For site specific keyfile security cfg the plaintext must match password Anacrypt Switch Description infile cfg d dir Specifies that all cfg files i...

Page 743: ...and up C anacrypt i p 1234abcd For any firmware version C anacrypt i p 1234abcd v1 Example 2 Encrypting a single aastra cfg file with password 1234abcd C anacrypt aastra cfg p 1234abcd Example 3 Encr...

Page 744: ...rs can have specific methods to encrypt files on their configuration servers For each phone the configuration server can generate a random hex string encryption key that is used to encrypt the phone s...

Page 745: ...Vendor Configuration File Encryption Use the following procedure to configure vendor configuration file encryption on the IP Phones Configuration Files For specific parameters you can set in the conf...

Page 746: ......

Page 747: ...n This chapter provides information about upgrading the IP phone firmware Topics This chapter covers the following topics Topic Page Upgrading the Firmware page 8 2 Using the Firmware Update Page in t...

Page 748: ...Web UI to restart the phone The phone automatically looks for firmware updates and configuration files during the boot process Setting an Auto Resync feature to automatically update the firmware conf...

Page 749: ...04 Rev 02 Release 2 5 8 3 Upgrading the Firmware Use the following procedure to manually update the firmware on your phone from the specified configuration server Aastra Web UI Step Action 1 Click on...

Page 750: ...otocol from the list to use for downloading the new firmware Valid values are TFTP FTP HTTP HTTPS 4 In the Server field enter the IP address in dotted decimal format of the TFTP configuration server o...

Page 751: ...d is not applicable to the TFTP and FTP protocols 7 FTP only In the Username field enter the username that is used for authentication when the FTP server is accessed 8 FTP only In the Password field e...

Page 752: ...g the Aastra Web UI 2 Select Restart Phone 3 For 3 Line LCD Displays Press to confirm Note To cancel the Restart press the 3 key For 8 and 11 Line LCD Displays Press Restart Note To cancel the Restart...

Page 753: ...e firmware only both the firmware and configuration files or disables automatic updates This parameter works with TFTP FTP HTTP and HTTPS servers auto resync time Sets the time of day in a 24 hour per...

Page 754: ...18 Notes 1 If a user is accessing the Aastra Web UI they are not informed of an auto reboot 2 Any changes made using the Aastra Web UI or the IP phone UI are not overwritten by an auto resync update A...

Page 755: ...Upgrading the Firmware Enabling Auto Resync Using the Aastra Web UI Use the following procedure to enable auto resync for the phones in your network Aastra Web UI Step Action 1 Click on Advanced Sett...

Page 756: ...ration files 3 The resync time is based on the local time of the IP phone 4 If the IP phone is in use not idle at the time of the resync check the reboot occurs when the phone becomes idle 3 In the Ti...

Page 757: ...v 02 Release 2 5 8 11 Upgrading the Firmware 7 Click on Operation Reset 8 In the Restart Phone field click to restart the IP phone and apply the update The update performs automatically at the time yo...

Page 758: ......

Page 759: ...topics Topic Page Troubleshooting page 9 3 Log Settings page 9 3 Module Debug Level Settings page 9 4 Support Information page 9 7 WatchDog Task Feature page 9 12 Error Messages Display page 9 15 Tro...

Page 760: ...ease 2 5 IP Phone Administrator Guide How do I set the IP phone to factory default page 9 23 How do I erase the phone s local configuration page 9 24 How to reset a user s password page 9 25 How do I...

Page 761: ...stack status including Free Memory and Maximum Memory Block Size Aastra Technical Support can then use the information gathered to perform troubleshooting tasks Log Settings Using the configuration f...

Page 762: ...allows enhanced severity filtering of log calls sent as blog output The blog as used on the IP phones is a an online debugging tool that can be frequently updated and intended for technical support an...

Page 763: ...yboard module log module kbd NET Network module log module net PROVIS Provisioning module log module provis RTPT Realtime Transport module log module rtpt SND Sound module log module snd PROF Profiler...

Page 764: ...s 48 log module net 48 log module snd 48 In the above example functions and general information are logged for the display drivers network and sound modules Example 3 log module rtpt 0 log module ind...

Page 765: ...ary In the Support Information section you can Get local cfg Get server cfg Show Task and Stack Status Aastra Technical Support uses this support information for troubleshooting the IP phone when requ...

Page 766: ...rming Troubleshooting Tasks Use the following procedures to perform troubleshooting on the IP phone via the configuration files or the Aastra Web UI Configuration Files For specific parameters you can...

Page 767: ...Settings Troubleshooting To set log settings 2 In the Log IP field enter the IP address of where you want log files to be stored 3 In the Log Port field enter the port number associated with the IP ad...

Page 768: ...OFF for a module The value of 65535 turns all debug levels ON for a module To turn two or more debug levels on at the same time you add the value associated with each level For example Fatal Errors E...

Page 769: ...he local configuration file to the specified location click on in the Get local cfg field 13 To store the server configuration file to the specified location click on in the Get server cfg field 14 To...

Page 770: ...When the phone detects a failure i e a crash it automatically reboots You can view a WatchDog crash file using the Aastra Web UI at the path Advanced Settings Troubleshooting You can enable disable t...

Page 771: ...eb UI You can also view the Crash Log generated by the WatchDog task using the Aastra Web UI Aastra Web UI 1 Click on Advanced Settings Troubleshooting Enable Disable WatchDog Task 2 The WatchDog fiel...

Page 772: ...Rev 02 Release 2 5 IP Phone Administrator Guide View the Crash Log 4 To view a crash log in the Get a Crash Log field click the SAVE AS button You can open the file immediately or you can save the Cr...

Page 773: ...vious error messages are discarded and if applicable new error messages display If there are no error messages during startup or after a reboot the message No Error Messages displays on the screen Err...

Page 774: ...dure to view the error messages if any that generated during startup IP Phone UI 1 Press the Options key on the phone to enter the Options List 2 Select Phone Status 3 Select Error Messages 8 and 11 L...

Page 775: ...e screen 5 When done viewing press Done or Exit to exit the Error Messages screen IP Phone UI Error Messages Done No Error Messages Error Messages error message 1 Fri Aug 4 1 55 pm error message 2 Fri...

Page 776: ...Web UI Use the following procedure to view the error messages if any that generated during startup Aastra Web UI 1 Click on Advanced Settings Troubleshooting Error Messages 2 Scroll down to the Error...

Page 777: ...o displays the following Recovery web client at IP Address The IP Address displayed is the IP address of the phone If the phone is unable to receive an IP from the DHCP server or has lost its record o...

Page 778: ...the Registrar IP address is set to 0 0 0 0 for a per line basis i e line 1 line 2 etc then the register request is not sent the No Service message does not display and the message waiting indicator M...

Page 779: ...address from the DHCP Server For DHCP to automatically populate the IP address or qualified domain name for the TFTP server your DHCP server must support Option 66 Option 66 is responsible for forwar...

Page 780: ...UI Step Action 1 Press on the phone to enter the Options List 2 Select Restart Phone 3 For 3 Line LCD Displays Press to confirm Note To cancel the Restart press the 3 key For 8 and 11 Line LCD Display...

Page 781: ...Password default is 22222 3 Select Factory Default 4 For 3 Line LCD Displays The Restore Defaults prompt displays Press to confirm For 8 and 11 Line LCD Phones The Reset phone to factory defaults prom...

Page 782: ...your Administrator Password default is 22222 3 Select Erase Local Config 4 For 3 Line LCD Displays The Erase local config prompt displays Press to confirm For 8 and 11 Line LCD Displays The Erase loca...

Page 783: ...er password Note The IP phones support numeric characters only in passwords If you enter a password with alpha characters the phone uses the default password instead 6 Press Enter 7 Re enter the new u...

Page 784: ...eshooting Solutions 9 26 41 001160 04 Rev 02 Release 2 5 IP Phone Administrator Guide 4 In the Confirm Password field enter the new user password again 5 Click to save your changes Aastra Web UI Step...

Page 785: ...tion Lock the phone 1 Press on the phone to enter the Options List 2 Select Phone Lock The prompt Lock the phone displays 3 Press Lock to lock the phone Unlock the phone 1 Press on the phone to enter...

Page 786: ...eration Phone Lock Lock the phone 2 In the Lock the Phone field click The phone locks dynamically and displays the following message Phone is locked Unlock the phone 3 Click on Operation Phone Lock 4...

Page 787: ...ers the following topics Topic Page Setting Parameters in Configuration Files page A 6 Operational Basic and Advanced Parameters page A 7 Simplified IP Phone UI Options Menu page A 7 Network Settings...

Page 788: ...SG Settings 6753i 6755i 6757i 6757i CT page A 72 Live Dialpad Settings page A 72 SIP Local Dial Plan Settings page A 73 SIP Outbound Support page A 76 Dynamic SIP for Registration and Subscription pag...

Page 789: ...Global Settings page A 165 Ring Tone Per Line Settings page A 167 Incoming Call Interrupts Dialing Setting page A 168 Status Code on Ignoring Incoming Calls page A 169 Switch Focus to Ringing Line pa...

Page 790: ...e A 233 Handset Feature Key Settings 9480i CT and 6757i CT page A 240 Expansion Module Key Settings for M670i 6753i 6755i 6757i 6757i CT and M675i for 6755i 6757i 6757i CT page A 242 Customizing the K...

Page 791: ...ser Agent Setting page A 267 GRUU and sip instance Support page A 267 DNS Query Setting page A 268 Ignore Out of Order SIP Requests page A 269 Optional Allow and Allow Event Headers page A 269 P Asser...

Page 792: ...the phone configuration the changes are stored in a local configuration on the phone not on the server Configuration changes made to the mac cfg file override the configuration settings in the aastra...

Page 793: ...nu on the IP Phone UI Warning When using the simplified menu you cannot change the Network settings from the IP Phone UI If the network settings become misconfigured you must factory default the phone...

Page 794: ...nformation IP Address Subnet Mask Gateway Domain Name Servers DNS TFTP HTTP HTTP Port HTTPS HTTPS Port and FTP servers and Timer Servers Note For DHCP to automatically populate the IP address or quali...

Page 795: ...DHCP server must support Option 66 Format IP address Default Value 255 255 255 0 Range Not Applicable Example subnet mask 255 255 255 224 Parameter default gateway Gateway in Web UI IP phone UI Optio...

Page 796: ...meters can then be resolved to their corresponding IP addresses Note For DHCP to automatically populate this parameter your DHCP server must support Option 66 Format IP address Default Value 0 0 0 0 R...

Page 797: ...ll duplex 10Mbps 2 full duplex 100Mbps 3 half duplex 10Mbps 4 half duplex 100Mbps Example ethernet port 0 3 Parameter ethernet port 1 PC Port in Web UI IP phone UI Options Administrator Menu Network S...

Page 798: ...s Administrator Menu Network Settings Ethernet Link Aastra Web UI Advanced Settings Network Basic Network Settings Configuration Files aastra cfg mac cfg Description Enables or disables the PC port No...

Page 799: ...o 64 alpha numeric characters Note The value for this parameter can also be a fully qualified domain name Example hostname aastra4 Parameter dhcp userclass DHCP User Class in Web UI Configuration File...

Page 800: ...gs DHCP Settings Download Options Aastra Web UI Advanced Settings Network Advanced Network Settings Description The value specified for this parameter overrides the precedence order for determining a...

Page 801: ...rmat Integer Default Value 22222 Range 0 to 4294967295 Example admin password 1234567890 Parameter user password Current Password in Web UI IP phone UI Options User Password Aastra Web UI Operation Us...

Page 802: ...er 999 A United Kingdom emergency number 112 An international emergency telephone number for GSM mobile phone networks In all European Union countries it is also the emergency telephone number for bot...

Page 803: ...enter the correct password in three attempts access to the Options Menu is denied and the IP phone returns to the idle screen Note The password to enter is the administrator password configured for t...

Page 804: ...server TFTP Server in Web UI IP phone UI Options Administrator Menu Network Settings TFTP Server Primary TFTP Aastra Web UI Advanced Settings Configuration Server Configuration Files aastra cfg mac c...

Page 805: ...example ipphone 6757i configfiles Format String Default Value N A Range Up to 64 alphanumeric characters Example tftp path configs tftp Parameter alternate tftp server Alternate TFTP in Web UI IP pho...

Page 806: ...e IP Phone Note Enter the path name in the form folderX folderX folderX For example ipphone 6757i configfiles Format String Default Value N A Range Up to 64 alphanumeric characters Example alternate t...

Page 807: ...sername and password Note For DHCP to automatically populate this parameter your DHCP server must support Option 66 Format IP address or fully qualified Domain Name Default Value 0 0 0 0 Range Not App...

Page 808: ...ded into the phone Note The IP Phones support usernames containing dots Format Text Default Value Not Applicable Range Up to 63 alphanumeric characters Example ftp username 6757iaastra Parameter ftp p...

Page 809: ...ly populate this parameter your DHCP server must support Option 66 Format IP address or fully qualified Domain Name Default Value 0 0 0 0 Range Not Applicable Example http server 192 168 0 132 Paramet...

Page 810: ...Value 80 Range 1 through 65535 Example http port 1025 Parameter https server HTTPS Server in Web UI IP phone UI Options Administrator Menu Network Settings HTTPS HTTPS Client Download Server Aastra W...

Page 811: ...path to that sub directory should be entered in this field Format dir dir dir Default Value Not Applicable Range Up to 63 alphanumeric characters Example https path ipphones 6755i Parameter https port...

Page 812: ...hanged Both 3 Updates the configuration files and firmware automatically at the specified time if the files on the server have changed Notes 1 If a user is accessing the Aastra Web UI they are not inf...

Page 813: ...e increments only 4 When entering a value for this parameter using the configuration files the value can be entered using minute values from 00 to 59 for example the auto resync time can be entered as...

Page 814: ...checksync Format Integer Default Value 15 Range 0 to 1439 Example auto resync max delay 20 Parameter auto resync days Days in Web UI Configuration Files aastra cfg mac cfg Aastra Web UI Advanced Sett...

Page 815: ...for the update of firmware to the phones is from the original configuration server The Administrator must specify a correct server URL for the phones to get their firmware information from that serve...

Page 816: ...on the phone to specify the URL For more information about this feature refer to Chapter 1 the section Directory Files Language Packs TLS Certificates 802 1x Certificates HTTPS Files and Multiple Con...

Page 817: ...ac cfg Description IP address of the network device that enforces NAT Format IP Address Default Value 0 0 0 0 Range Not Applicable Example sip nat ip 192 245 2 1 Parameter sip nat port NAT SIP Port in...

Page 818: ...may close some ports for security reasons You may want to use this parameter to send RTP data using a different port Note The phones support decoding and playing out DTMF tones sent in SIP INFO reques...

Page 819: ...Example sip nortel nat timer 60 Parameter sip rport Aastra Web UI Advanced Settings Network Advanced Network Settings Configuration Files aastra cfg mac cfg Description Allows you to enable 1 or disab...

Page 820: ...se symmetric UDP signaling for outgoing UDP SIP messages When symmetric UDP is enabled the IP phone generates and listens for UDP messages using port 5060 If symmetric UDP signaling is disabled the ph...

Page 821: ...ions and their users on the Internet TLS is the successor to SSL SSL 3 0 Secure Socket Layer version 3 SSL 3 0 is a commonly used protocol for managing the security of a message transmission on the In...

Page 822: ...HTTP POSTs Some client applications use HTTP POSTs to transfer XML scripts The phones s HTTP server accepts these POSTs even if server redirection is enabled effectively bypassing the secure connecti...

Page 823: ...isabled before upgrading to Release 2 3 of the IP Phones Format Boolean Default Value 1 enabled Range 0 disabled 1 enabled Example https validate certificates 0 Parameter https validate expires Check...

Page 824: ...Configuration Files aastra cfg mac cfg IP Phone UI Options Administrator Menu Configuration Server HTTPS Settings Cert Validation Check Hostnames Aastra Web UI Advanced Settings Network HTTPS Settings...

Page 825: ...es parameter in order for the phone to accept the User provided certificates You can use this parameter in three ways To download no certificates To download a certificate from the original configurat...

Page 826: ...s The following example downloads the HTTPS user certificate file from the original configuration server https user certificates phonesHTTPSUserCert pem The following example uses FTP to download the...

Page 827: ...the UPnP manager will not start Format Boolean Default Value 0 false Range 0 false 1 true Example upnp manager 1 Parameter upnp gateway Configuration Files aastra cfg mac cfg Description IP address or...

Page 828: ...feature to work UPnP must be enabled on the phone upnp manager and upnp gateway must be set Format Integer Default Value 0 UPnP is not mapped to a specific line Range 0 to 10 Example upnp mapping line...

Page 829: ...Format Integer Default Value 5 Range 0 to 7 Example priority non ip 7 Parameter vlan id VLAN ID for LAN Port in Web UI IP phone UI Options Administrator Menu Network Settings VLAN Phone VLAN ID Aastra...

Page 830: ...fferentiated Services Code Point DSCP setting for SIP tos sip parameter RTP tos rtp parameter and RTCP tos rtcp parameter It is the mapping between the DSCP value and the VLAN priority value for SIP R...

Page 831: ...Advanced Parameters 41 001160 04 Rev 02 Release 2 5 A 45 The following table identifies the default DSCP to priority mapping structure DSCP Range DSCP Priority 0 7 0 8 15 1 16 23 2 24 31 3 32 39 4 40...

Page 832: ...PC via Port 1 Note If you set the VLAN id port 1 passthrough port to 4095 all untagged packets are sent to this port The following is an example of configuring the phone on a VLAN where all untagged...

Page 833: ...ration Files aastra cfg mac cfg Description Specifies the priority value used for passing VLAN packets through to a PC via Port 1 Format Integer Default Value 0 Range 0 to 7 Example QoS eth port 1 pri...

Page 834: ...mat username server Note Hostname server string must not exceed 128 characters in length Default Value Not Applicable Range Not Applicable Example sip rtcp summary report collector collector example o...

Page 835: ...n Default Value 0 disabled Range 0 disabled 1 enabled Example sip line1 rtcp summary reports 1 Parameter sip lineN rtcp summary report collector N is a line number from 1 to 9 Configuration Files aast...

Page 836: ...rt N is a line number from 1 to 9 Configuration Files aastra cfg mac cfg Description Per line parameter specifying the port address of the server receiving the RTCP summary reports Note You must resta...

Page 837: ...RTP in Web UI IP phone UI Options Administrator Menu Network Settings Type of Service RTP Aastra Web UI Advanced Settings Network Type of Service DSCP Configuration Files aastra cfg mac cfg Descriptio...

Page 838: ...hour format and 1 for the 24 hour format Format Integer Default Value 0 Range 0 12 hr format 1 24 hr format Example time format 0 Parameter date format Date Format in Phone UI IP phone UI Options Time...

Page 839: ...in Phone UI IP phone UI Options Time and Date Time Zone Configuration Files aastra cfg mac cfg Description Assigns a time zone name to the time server Note Assigning the name Custom with initial cap i...

Page 840: ...U Sydney AU Broken Hill AU Brisbane AU Lindeman AU Adelaide AU Darwin AU Perth AW Aruba AZ Baku CET GST AST AST CET AST ART BST CET LHS EST EST EST CST EST EST CST CST WST AST AZT BA Sarajevo BB Barba...

Page 841: ...Prague NST AST EST EST CST MST PST PST CET CKS CLS EAS CST COS CST CST EES CET DE Berlin DK Copenhagen DM Dominica DO Santo Domingo CET CET AST AST EE Tallinn ES Madrid ES Canary EET CET WET FI Helsi...

Page 842: ...Cayman EST LC St Lucia LI Vaduz LT Vilnius LU Luxembourg LV Riga AST CET EET CET EET MC Monaco MD Chisinau MK Skopje MQ Martinique MS Montserrat MT Malta MU Mauritius MX Mexico City MX Cancun MX Meri...

Page 843: ...snoyarsk RU Irkutsk RU Yakutsk RU Vladivostok RU Sakhalin RU Magadan RU Kamchatka RU Anadyr EET EET MSK SAM YEK OMS NOV KRA IRK YAK VLA SAK MAG PET ANA SE Stockholm SG Singapore SI Ljubljana SK Bratis...

Page 844: ...Operational Basic and Advanced Parameters A 58 41 001160 04 Rev 02 Release 2 5 IP Phone Administrator Guide VA Vatican CET YU Belgrade CET Time Zone Name Time Zone Code...

Page 845: ...erver s Note For DHCP to automatically populate this parameter your DHCP server must support Option 66 Format Integer Default Value 0 disabled Range 0 disabled 1 enabled Example time server disabled 0...

Page 846: ...ed to request the time from Format IP address or qualified domain name Default Value 0 0 0 0 Range Not Applicable Example time server2 192 168 0 5 Parameter time server3 Time Server 3 in Web UI Aastra...

Page 847: ...ime North America 420 GMT minus 7 hours Mountain Standard Time North America 360 GMT minus 6 hours Central Standard Time North America 300 GMT minus 5 hours Eastern Standard Time North America 270 GMT...

Page 848: ...t Saving Time Valid values are a positive integer between 0 to 60 Format Integer Default Value N A Range 0 to 60 Example dst minutes 60 Parameter dst start end relative date Configuration Files aastra...

Page 849: ...art month Configuration Files aastra cfg mac cfg Description The month that DST starts Valid values are 1 to 12 January to December Format Integer Default Value N A Range 1 January 2 February 3 March...

Page 850: ...s are 1 to 12 January to December Format Integer Default Value N A Range 1 January 2 February 3 March 4 April 5 May 6 June 7 July 8 August 9 September 10 October 11 November 12 December Example dst en...

Page 851: ...end day 31 Parameter dst start hour Configuration Files aastra cfg mac cfg Description The hour that DST starts Valid values are an integer from 0 midnight to 23 Format Integer Default Value N A Rang...

Page 852: ...rameter dst start month Configuration Files aastra cfg mac cfg Description The month that DST starts Valid values are 1 to 12 January to December Format Integer Default Value N A Range 1 January 2 Feb...

Page 853: ...th Configuration Files aastra cfg mac cfg Description The month that DST ends Valid values are 1 to 12 January to December Format Integer Default Value N A Range 1 January 2 February 3 March 4 April 5...

Page 854: ...th 4 fourth last occurrance dst start day in the month 5 fifth full week of month 5 fifth last occurance dst start day in the month Example dst start week 1 Parameter dst end week Configuration Files...

Page 855: ...m 1 to 7 Format Integer Default Value N A Range 1 Sunday 2 Monday 3 Tuesday 4 Wednesday 5 Thursday 6 Friday 7 Saturday Example dst start day 1 Parameter dst end day Configuration Files aastra cfg mac...

Page 856: ...The hour that DST starts Valid values are an integer from 0 midnight to 23 Format Integer Default Value N A Range 0 midnight to 23 Example dst start hour 0 Parameter dst end hour Configuration Files...

Page 857: ...Backllight On Time parameter Format Integer Default Value 1 Auto Range 0 Off Turns the backlight off constant 1 Auto Turns the backlight off after a period of inactivity Note In the IP Phone UI the op...

Page 858: ...ur IP Phone specific Installation Guide Format Boolean Default Value 0 Range 0 disable DHSG support is OFF 1 enable DHSG support is ON Example dhsg 1 Parameter live dialpad Live Dialpad in Phone UI IP...

Page 859: ...a range of acceptable symbols For example 2 8 Reference open close quotes In the configuration files enter the sip dial plan value using quotes Reference Used when a secondary dial tone is required on...

Page 860: ...e Aastra Web UI Example sip dial plan X XXX Parameter sip dial plan terminator Send Dial Plan Terminator in Web UI Aastra Web UI Basic Settings Preferences Configuration Files aastra cfg mac cfg Descr...

Page 861: ...cfg Description Represents the time in seconds between consecutive key presses on the IP phone The default for this parameter is 4 seconds If you press a key on the phone and wait 4 seconds before pre...

Page 862: ...r the inbound request if the proxy supports it The UA uses keep alive packets to monitor the connection status Notes 1 You must restart the phone after setting a value for this parameter 2 TLS and TCP...

Page 863: ...e when the phone is inactive phone not being used without having to reboot the phone During the re registration process the phone unsubscribes and dynamically re subscribes as required If disabled the...

Page 864: ...Up to 20 alphanumeric characters Example sip screen name Joe Smith Parameter sip screen name 2 Screen Name 2 in Web UI IP Phone UI Options Administrator Menu SIP Settings Aastra Web UI Advanced Setti...

Page 865: ...containing dots Format Text Default Value Not Applicable Range Up to 20 alphanumeric characters Example sip user name 1010 Parameter sip display name Caller ID in Web UI IP Phone UI Options Administr...

Page 866: ...eld of the Authorization header field of the SIP REGISTER request Format Text Default Value Not Applicable Range Up to 20 alphanumeric characters Example sip auth name 5553456 Parameter sip password P...

Page 867: ...010 Parameter sip mode Line mode in Web UI Aastra Web UI Advanced Settings Global SIP Basic SIP Settings Configuration Files aastra cfg mac cfg Description Allows you to configure the mode of the line...

Page 868: ...e IP phone uses to send all SIP requests A SIP proxy is a server that initiates and forwards requests generated by the IP phone to the targeted user Format IP address or fully qualified Domain Name De...

Page 869: ...tra Web UI Advanced Settings Global SIP Basic SIP Network Settings Configuration Files aastra cfg mac cfg Description The backup proxy s port number Format Integer Default Value 0 Range Not Applicable...

Page 870: ...ra Web UI Advanced Settings Global SIP Basic SIP Settings Configuration Files aastra cfg mac cfg Description The address of the registrar for which the IP phone uses to send REGISTER requests A SIP re...

Page 871: ...Settings Configuration Files aastra cfg mac cfg Description The address of the backup registrar typically the backup SIP proxy for which the IP phone uses to send REGISTER requests if the primary regi...

Page 872: ...The backup registrar s typically the backup SIP proxy port number Format Integer Default Value 0 Range Not Applicable Example sip backup registrar port 5060 Parameter sip registration period Registra...

Page 873: ...e user s name Format Text Default Value Not Applicable Range Up to 20 alphanumeric characters Example sip line1 screen name Joe Smith Parameter sip lineN screen name 2 Screen Name 2 in Web UI Aastra W...

Page 874: ...or the sip lineN bla number parameter on page A 90 Note The IP Phones support Usernames containing dots Format Text Default Value Not Applicable Range Up to 20 alphanumeric characters Example sip line...

Page 875: ...tion header field of the SIP REGISTER request Format Text Default Value Not Applicable Range Up to 20 alphanumeric characters Example sip line1 auth name 5553456 Parameter sip lineN password Password...

Page 876: ...feature on an ININ server the value set for the sip lineN bla number parameter shall be the same value set for the sip lineN user name parameter without the incremented digit added to the phone For e...

Page 877: ...A Shared Call Line Appearances SCA line for BroadWorks network call activity can go to more than one phone Nortel Conference line for Nortel Networks private all call activity goes to one phone BLA Br...

Page 878: ...phone uses to send all SIP requests A SIP proxy is a server that initiates and forwards requests generated by the IP phone to the targeted user Format IP address or fully qualified Domain Name Default...

Page 879: ...which the IP phone uses when the primary SIP proxy is unavailable Format IP address or fully qualified Domain Name Default Value 0 0 0 0 Range Not Applicable Example sip line1 backup proxy ip 192 168...

Page 880: ...rver For example if you have a Session Border Controller in your network then you would normally set its address here Format IP Address or fully qualified Domain Name Default Value 0 0 0 0 Range Not A...

Page 881: ...t maintains the location information of the IP phone A global value of 0 0 0 0 disables registration However the phone is still active and you can dial using username ip address of the phone If the Re...

Page 882: ...ration Files aastra cfg mac cfg Description The address of the backup registrar typically the backup SIP proxy for which the IP phone uses to send REGISTER requests if the primary registrar is unavail...

Page 883: ...registrar s typically the backup SIP proxy port number Format Integer Default Value 0 Range Not Applicable Example sip line1 backup registrar port 5060 Parameter sip lineN registration period Registr...

Page 884: ...nt Notes 1 If you change the setting on this parameter you must reboot the phone for it to take affect 2 Both the sip explicit mwi subscription and sip mwi for bla account parameters must be enabled i...

Page 885: ...e phone after setting a value for this parameter Format Boolean Default Value 0 Range 0 disabled 1 enabled Example sip sca bridging 1 Parameter sip lineN sca bridging N is a line number from 1 to 9 Co...

Page 886: ...then do one of the following actions If you have specified a proxy server registrar server then to reach the media server via the proxy server set this field to one of the following conf Sylantro ser...

Page 887: ...g actions If you have specified a proxy server registrar server then to reach the media server via the proxy server set this field to one of the following conf Sylantro server or Conference Broadsoft...

Page 888: ...oin Feature for 3 Way Conference Parameter sip join support Configuration Files aastra cfg mac cfg Description Enables or disables the phone to allow a conference to be set up with a join header as de...

Page 889: ...reboot the phone after setting the HTTP HTTPS digest authentication parameters Format String Default Value N A Range Up to 40 alphanumeric characters Example http digest username mysuername Parameter...

Page 890: ...n Default Value 0 disable Range 0 disable 1 enable Example http digest force login 1 Parameter sip explicit mwi subscription Explicit MWI Subscription in Web UI Aastra Web UI Advanced Settings Global...

Page 891: ...bes to MWI before the subscription period ends Format Integer Default Value 86400 Range 30 214748364 Example sip explicit mwi subscription period 30 Parameter sip send mac Send MAC Address in REGISTER...

Page 892: ...lue is the line number that is being registered Format Boolean Default Value 0 disabled Range 0 disabled 1 enabled Example sip send line 1 Parameter sip session timer Session Timer in Web UI Aastra We...

Page 893: ...lliseconds of the round trip time RTT Format Integer Default Value 500 Range Not Applicable Example sip T1 timer 600 Parameter sip T2 timer T2 Timer in Web UI Aastra Web UI Advanced Settings Global SI...

Page 894: ...SIP Settings Configuration Files aastra cfg mac cfg Description The amount of time in milliseconds that the phone allows the callserver registrar proxy to respond to SIP messages that it sends If the...

Page 895: ...es Persistent TLS on the connection If sips persistent tls is disabled then the phone uses TLS on the connection If TLS is used you must specify the Root and Intermediate Certificates the Local Certif...

Page 896: ...r Format Integer Default Value 1800 30 minutes Range 30 to 1800 Example sip registration retry timer 30 Parameter sip registration timeout retry timer Registration Timeout Retry Timer in Web UI Aastra...

Page 897: ...istrar to renew the registration Format Integer Default Value 15 Range 0 to 214748364 The value set for this parameter should be between 0 and the value set for the registration period Example sip reg...

Page 898: ...es is the minimum value Example sip acd subscription period 2000 Parameter sip bla subscription period BLA Subscription Period in Web UI Configuration Files aastra cfg mac cfg Aastra Web UI Advanced S...

Page 899: ...e incremented in the missed calls indicator on the phone it was initially directed to For example phones A B and C are connected to the server You configure the server to direct calls coming into phon...

Page 900: ...Files aastra cfg mac cfg Description Specifies the amount of time in seconds that the phone uses the Missed Calls Summary Subscription feature This parameter is always enabled with a default value of...

Page 901: ...ne it was initially directed to For example phones A B and C are connected to the server You configure the server to direct calls coming into phone B which has voicemail configured to be forwarded to...

Page 902: ...side DND CFWD or ACD features Format Boolean Default Value 0 disable Range 0 disable 1 enable Example sip line1 as feature event subscription 1 Parameter sip as feature event subscription period Aastr...

Page 903: ...tion of the phone If the phones are set to use Persistent TLS and a call is made from the phone this call and all subsequent calls use the same authenticated connection This significantly reduces the...

Page 904: ...authority then that authority provides the user with the Root and Intermediate Certificate files most likely just CA root certificate This parameter is required when configuring TLS optional for Persi...

Page 905: ...ple downloads the root and intermediate certificate file from the original configuration server sips root and intermediate certificates phonesRootCert pem The following example uses FTP to download th...

Page 906: ...ameter in three ways To download no certificates To download a certificate from the original configuration server To download a certificate from another specified server To download a specific file th...

Page 907: ...following example downloads the local certificate file from the original configuration server sips local certificate phonesLocalCert pem The following example uses FTP to download the firmware file p...

Page 908: ...n three ways To download no private key To download a private key from the original configuration server To download a private key from another specified server To download a specific file the string...

Page 909: ...The following example downloads the private key file from the original configuration server sips private key phonesPrivateKey pem The following example uses FTP to download the firmware file phonesPr...

Page 910: ...te signed by CA2 the phone must have CA1 root certificate and CA2 root certificate in its Trusted Certificate file This parameter is required when configuring TLS or Persistent TLS You can use this pa...

Page 911: ...wing example downloads the trusted certificate file from the original configuration server sips trusted certificates phonesTrustedCert pem The following example uses FTP to download the firmware file...

Page 912: ...on files For EAP MD5 use eap type identity md5 password pc port passthrough enabled For EAP TLS use eap type identity 802 1x root and intermediate certificates use 1 root and 0 or 1 intermediate certi...

Page 913: ...Description Enables or disables the PC port Format Integer Default Value 1 enable Range 0 disable 1 enable Example pc port passthru enabled 1 Parameter eap type EAP Type in Web UI IP Phone UI Options...

Page 914: ...he path Advanced Settings 802 1x Support General Identity Format String Default Value N A Range N A Example identity phone1 Parameter md5 password MD5 Password in Web UI IP Phone UI Options Administra...

Page 915: ...ertificate You can use this parameter in three ways To download no certificates To download a certificate from the original configuration server To download a certificate from another specified server...

Page 916: ...example downloads the 802 1x root and intermediate certificate file from the original configuration server 802 1x root and intermediate certificates phones802RootCert pem The following example uses F...

Page 917: ...of the string For example 802 1x local certificate ftp admin admin 1 2 3 4 50 path phones802LocalCert pem where path is the directory and phones802LocalCert pem is the filename If you do not specify a...

Page 918: ...e Parameter 802 1x private key Private Key in Web UI Aastra Web UI Advanced Settings 802 1x Support EAP TLS Settings Configuration Files aastra cfg mac cfg Description Specifies the file name that con...

Page 919: ...example 802 1x trusted certificates ftp admin admin 1 2 3 4 50 path phones802TrustedCert pem where path is the directory and phones802TrustedCert pem is the filename If you do not specify a filename...

Page 920: ...s the port through which the RTP packets are sent This value must specify the beginning of the RTP port range on the gateway or router The RTP port is used for sending DTMF tones and for the audio str...

Page 921: ...basic Codecs when sending receiving RTP packets Format Boolean Default Value 0 Range 0 Disable 1 Enable Example sip use basic codecs 1 Parameter sip out of band dtmf Force RFC2833 Out of Band DTMF in...

Page 922: ...ed list of semicolon separated values Default Value Not Applicable Range Valid values for the syntax are payload 0 for G 711 m Law 8 for G 711 a Law 18 for G 729a ptime in milliseconds 5 10 15 20 90 s...

Page 923: ...nly are generated accepted Format Integer Default Value 0 SRTP Disabled Range 0 SRTP Disabled 1 SRTP Preferred 2 SRTP Only Example sip srtp mode 1 Parameter sip silence suppression Silence Suppression...

Page 924: ...Integer Default Value 0 RTP Range 0 RTP 1 SIP INFO 2 BOTH Example sip line1 dtmf method 1 Parameter sip lineN srtp mode Aastra Web UI Advanced Settings Line 1 9 RTP Settings Configuration Files aastr...

Page 925: ...tra Web UI Advanced Settings Global SIP Autodial Settings Configuration Files aastra cfg mac cfg Description Globally specifies the SIP phone number that the IP phone autodials when the handset is lif...

Page 926: ...its the specified number of seconds before dialing the preconfigured number warmline when you lift the handset Default is 0 hotline Format Integer Default Value 0 Range 0 to 120 Examples sip autodial...

Page 927: ...seconds that the phone waits to dial a preconfigured number after the handset is lifted from the IP phone cradle If this parameter is set to 0 hotline the phone immediately dials a preconfigured numbe...

Page 928: ...structions for listening to voicemails Note The phone must have a registered voicemail account from a server for this feature to be enabled When no registered voicemail accounts are registered to the...

Page 929: ...il system connected to the sip account This parameter specifies the phone number you dial from your phone to retrieve your voicemail Configuring this parameter allows you to call the voice mail system...

Page 930: ...ver To download a specific file the string value MUST HAVE A FILENAME at the end of the string For example directory 1 tftp 10 30 102 158 path companylist csv where path is the directory and companyli...

Page 931: ...ic file the string value MUST HAVE A FILENAME at the end of the string For example directory 1 tftp 10 30 102 158 path companylist csv where path is the directory and companylist csv is the filename I...

Page 932: ...e Directory option is also removed from the Services menu Format Boolean Default Value 0 false Range 0 false 1 true Example directory disabled 1 Parameter callers list disabled Configuration Files aas...

Page 933: ...tandard function of the Services key Format Alphanumeric characters Default Value N A Range N A Example services script http 10 50 100 234 test xml Parameter callers list script Configuration Files aa...

Page 934: ...g Description Enables or disables the ability to configure Call Forwarding If this parameter is set to 0 a user and administrator can configure Call Forwarding via the Aastra Web UI and the IP Phone U...

Page 935: ...ccount the changes apply to all accounts on the phone custom The Custom mode allows you to configure CFWD for a specific account or all accounts You can configure a specific mode All Busy and or No An...

Page 936: ...f configuring the CFWD key mode in the configuration files call forward key mode 2 softkey1 type callforward softkey1 states idle connected incoming outgoing busy In the above example softkey 1 is con...

Page 937: ...ables or disables Link Layer Discovery Protocol for Media Endpoint Devices LLDP MED on the IP Phone Format Boolean Default Value 1 enabled Range 0 disabled 1 enabled Example lldp 0 Parameter lldp inte...

Page 938: ...ELIN in Web UI Configuration Files aastra cfg mac cfg Aastra Web UI Basic Settings Preferences General Description Enables or disables the use of an Emergency Location Identification Number ELIN rece...

Page 939: ...isables the Missed Calls Indicator If the missed calls indicator disabled parame ter is set to 0 the indicator increments as unanswered calls come into the IP phone If the missed calls indicator disab...

Page 940: ...hone until it is rebooted If you enter a value greater than 0 for this parameter the phone times out and will not be blocked Format Integer Default Value 0 never timeout Range 0 to 214748364 seconds E...

Page 941: ...oading a traffic report XML application you could change this parameter title to Traffic Reports and that title will display in the IP phone UI as Services 4 Traffic Reports Format Alphanumeric charac...

Page 942: ...lied immediately Format Boolean Default Value 1 ON Range 0 OFF No beep is audible even if the beep attribute is present in the XML object 1 ON The phone beeps when an XML object with the beep attribut...

Page 943: ...cfg Description Specifies the URI for which the phone executes a GET on when a startup event occurs This parameter can use any of the following variables REMOTENUMBER DISPLAYNAME SIPUSERNAME SIPAUTHN...

Page 944: ...I for which the phone executes a GET on when a successful registration event occurs This parameter can use the following variables SIPUSERNAME SIPAUTHNAME PROXYURL LINESTATE LOCALIP Note The action ur...

Page 945: ...istration event change occurs This parameter uses the following variables to determine the state of the event REGISTRATIONSTATE REGISTRATIONCODE Note This action URI is not called when the same event...

Page 946: ...TION LOCALIP Format Fully qualified URI Default Value Not Applicable Range Up to 128 ASCII characters Example action uri incoming http 10 50 10 140 incoming php number REMOTENUMBER Parameter action ur...

Page 947: ...characters Example action uri offhook http 10 50 10 140 offhook Parameter action uri onhook Onhook in Web UI Aastra Web UI Advanced Settings Action URI Configuration Files aastra cfg mac cfg Descripti...

Page 948: ...cfg mac cfg Description Specifies the URI that the phone executes a GET on when it transitions from the incoming outgoing calling or connected state into the idle state This parameter uses the followi...

Page 949: ...abled and the phone receives a SIP NOTIFY from a server that is NOT on the whitelist i e untrusted server the phone rejects the message Format Boolean Default Value 0 Range 0 disabled 1 enabled Exampl...

Page 950: ...lled every action uri poll interval seconds Format HTTP s server path or Fully Qualified Domain Name Default Value N A Range N A Example action uri poll http myserver com myappli xml Parameter action...

Page 951: ...gs Preferences Ring Tones Configuration Files aastra cfg mac cfg Description Globally sets the type of ring tone on the IP phone Ring tone can be set to one of six distinct rings Format Integer Defaul...

Page 952: ...Options Preferences Tones Tone Set Aastra Web UI Basic Settings Preferences Ring Tones Configuration Files aastra cfg mac cfg Description Globally sets a tone set for a specific country Format Text De...

Page 953: ...Description Sets the type of ring tone on the IP phone on a per line basis Ring tone can be set to one of six distinct rings Note LineN is applicable to lines 1 through 9 Not applicable to the 6751i F...

Page 954: ...ou were dialling continues to display in the LCD The phones sends the incoming call to a free line on the phone or sends busy signal if all remaining lines are busy and the LED for that line blinks Yo...

Page 955: ...w Barge In setting The incoming call interrupts your dialing on an outgoing intercom call On an incoming intercom call the enabled Allow Barge In and Auto Answer occurs while you are dialing to transf...

Page 956: ...ter switch focus to ringing line Aastra Web UI Basic Settings Preferences General Configuration Files aastra cfg mac cfg Description Specifies whether or not the UI focus is switched to a ringing line...

Page 957: ...alue 1 Range 0 none disables the preferred line focus feature 1 to 9 Example preferred line 2 Parameter preferred line timeout Preferred Line Timeout seconds in Web UI Configuration Files aastra cfg m...

Page 958: ...hangs up the active call For 8 and 11 Line LCD phones If you enable this parameter and the phone receives another call when an active call is already present the phone displays softkey 1 as answer and...

Page 959: ...sabled Stuttered Dial Tone in Web UI Aastra Web UI Basic Settings Preferences General Configuration Files aastra cfg mac cfg Description Enable or disables the playing of a stuttered dial tone when th...

Page 960: ...usy unless Call Forward Busy or Call Forward No Answer and Busy is configured on the phone It will then forward the call according to the rule configured The phone can only transfer the currently acti...

Page 961: ...ting tone 0 Parameter mwi led line Message Waiting Indicator Line in Web UI Aastra Web UI Basic Settings Preferences General Configuration Files aastra cfg mac cfg Description Allows you to enable the...

Page 962: ...isturb DND account Sets DND for a specific account DND key toggles the account in focus on the IP Phone UI to ON or OFF phone Sets DND ON for all accounts on the phone DND key toggles all accounts on...

Page 963: ...ng calls Format Boolean Default Value 1 true Range 0 false 1 true Example priority alerting enabled 0 Parameter alert auto call distribution auto call distribution in Web UI Aastra Web UI Basic Settin...

Page 964: ...ult Value 0 Normal ringing Range 0 Normal ringing default 1 Bellcore dr2 2 Bellcore dr3 3 Bellcore dr4 4 Bellcore dr5 5 Silent Example alert community 1 3 Parameter alert community 2 community 2 in We...

Page 965: ...mal ringing Range 0 Normal ringing default 1 Bellcore dr2 2 Bellcore dr3 3 Bellcore dr4 4 Bellcore dr5 5 Silent Example alert community 3 1 Parameter alert community 4 community 4 in Web UI Aastra Web...

Page 966: ...ault Value 0 Normal ringing Range 0 Normal ringing default 1 Bellcore dr2 2 Bellcore dr3 3 Bellcore dr4 4 Bellcore dr5 5 Silent Example alert external 4 Parameter alert emergency alert emergency in We...

Page 967: ...ringing Range 0 Normal ringing default 1 Bellcore dr2 2 Bellcore dr3 3 Bellcore dr4 4 Bellcore dr5 5 Silent Example alert group 4 Parameter alert internal alert internal in Web UI Aastra Web UI Basic...

Page 968: ...r of the INVITE request the configured Bellcore ring tone is applied to the IP phone Format Integer Default Value 0 Normal ringing Range 0 Normal ringing default 1 Bellcore dr2 2 Bellcore dr3 3 Bellco...

Page 969: ...ameter bellcore cadence dr4 Configuration Files aastra cfg mac cfg Description Sets the cadence for Bellcore dr4 Note You can define up to 8 cadence rings The value of 1 indicates do not repeat Format...

Page 970: ...do not display diversion information to the phone s LCD 1 enabled display diversion information to the phone s LCD Example sip diversion display 0 Parameter sip lineN diversion display N is a line num...

Page 971: ...n for Incoming Calls Parameter show call destination name Configuration Files aastra cfg mac cfg Description Enable disables the display of the call destination name to the LCD on the phone during inc...

Page 972: ...he IP Phone UI and the Aastra Web UI Valid values for all phones are 0 English 1 French 2 Spanish 3 German 4 Italian 5 Portuguese 6 Russian Valid values for CT cordless handsets are 0 English 1 French...

Page 973: ...lows you to specify the language to use for inputs on the IP Phone Entering a language value for this parameter allows users to enter text and characters in the IP Phone UI Aastra Web UI and in XML ap...

Page 974: ...ang_ru txt Russian You can use this parameter in three ways To download no language packs To download a language pack s from the original configuration server To download a language pack s from anothe...

Page 975: ...dard ISO 3166 on page A 190 Default Value N A Range N A Example The following example downloads no language pack file language 1 The following example downloads the German language pack to the phones...

Page 976: ...or the IP phone language packs Country Codes from Standard ISO 3166 Language Language Code English en European French fr French Canadian fr_ca European Spanish es Mexican Spanish es_mx German de Itali...

Page 977: ...EI DARUSSALAM BULGARIA BURKINA FASO BURUNDI BS BH BD BB BY BE BZ BJ BM BT BO BA BW BV BR IO BN BG BF BI CAMBODIA CAMEROON CANADA CAPE VERDE CAYMAN ISLANDS CENTRAL AFRICAN REPUBLIC CHAD CHILE CHINA CHR...

Page 978: ...ALKLAND ISLANDS MALVINAS FAROE ISLANDS FIJI FINLAND FRANCE FRENCH GUIANA FRENCH POLYNESIA FRENCH SOUTHERN TERRITORIES FK FO FJ FI FR GF PF TF GABON GAMBIA GEORGIA GERMANY GHANA GIBRALTAR GREECE GREENL...

Page 979: ...TALY IS IN ID IR IQ IE IM IL IT JAMAICA JAPAN JERSEY JORDAN JM JP JE JO KAZAKHSTAN KENYA KIRIBATI KOREA DEMOCRATIC PEOPLE S REPUBLIC OF KOREA REPUBLIC OF KUWAIT KYRGYZSTAN KZ KE KI KP KR KW KG LAO PEO...

Page 980: ...NIA MAURITIUS MAYOTTE MEXICO MICRONESIA FEDERATED STATES OF MOLDOVA REPUBLIC OF MONACO MONGOLIA MONTENEGRO MONTSERRAT MOROCCO MOZAMBIQUE MYANMAR MO MK MG MW MY MV ML MT MH MQ MR MU YT MX FM MD MC MN M...

Page 981: ...ase 2 5 A 195 PAKISTAN PALAU PALESTINIAN TERRITORY OCCUPIED PANAMA PAPUA NEW GUINEA PARAGUAY PERU PHILIPPINES PITCAIRN POLAND PORTUGAL PUERTO RICO PK PW PS PA PG PY PE PH PN PL PT PR QATAR QA R UNION...

Page 982: ...OVENIA SOLOMON ISLANDS SOMALIA SOUTH AFRICA SOUTH GEORGIA AND THE SOUTH SANDWICH ISLANDS SPAIN SRI LANKA SUDAN SURINAME SVALBARD AND JAN MAYEN SWAZILAND SWEDEN SWITZERLAND SYRIAN ARAB REPUBLIC SH KN L...

Page 983: ...TATES UNITED STATES MINOR OUTLYING ISLANDS URUGUAY UZBEKISTAN UG TA AE GB US TM UY UZ VANUATU Vatican City State VENEZUELA VIET NAM VIRGIN ISLANDS BRITISH VIRGIN ISLANDS U S VU see HOLY SEE VE VN VG V...

Page 984: ...playback when a number is dialed from the softkeys or programmable keys When you disable the suppression of DTMF playback and you press a softkey or programmable key the IP phone dials the stored numb...

Page 985: ...network that you generate when you press the phone s touch keys This is also known as touchtone dialing Each key you press on your phone generates two tones of specific frequencies One tone is genera...

Page 986: ...Settings Preferences Outgoing Intercom Settings Configuration Files aastra cfg mac cfg Description Determines whether the IP phone or the server is responsible for notifying the recipient that an Inte...

Page 987: ...Format String Default Value N A Range N A Example sip intercom prefix code 96 Parameter sip intercom line Line in Web UI Aastra Web UI Basic Settings Preferences Outgoing Intercom Settings Configurati...

Page 988: ...answering the intercom call If auto answer is disabled the phone rejects the incoming intercom call and sends a busy signal to the caller Format Boolean Default Value 1 true Range 0 false do not allo...

Page 989: ...Aastra Web UI Basic Settings Preferences Incoming Intercom Settings Configuration Files aastra cfg mac cfg Description Enable or disables how the phone handles incoming intercom calls while the phone...

Page 990: ...abel Group 1 softkey1 value 224 0 0 2 10000 239 0 1 20 15000 Parameter paging group listening Aastra Web UI Basic Settings Preferences Group Paging RTP Settings Configuration Files aastra cfg mac cfg...

Page 991: ...gain settings to best suit your comfort level and deployment environment Format Integer Default Value 0 Range 10 db to 10 db Example headset tx gain 5 Parameter headset sidetone gain Configuration Fi...

Page 992: ...tings to best suit your comfort level and deployment environment Format Integer Default Value 0 Range 10 db to 10 db Example handset tx gain 5 Parameter handset sidetone gain Configuration Files aastr...

Page 993: ...base microphone to the far end party The amount of Tx gain in the IP phone firmware has been reduced to avoid side tone and echo on the local and far end equipment This parameter allows you to adjust...

Page 994: ...n the two modes by pressing the d fkey When on speaker you can return to using the handset by placing the handset on the cradle and picking it up again 1 Headset Calls can be made or received using th...

Page 995: ...e on your server that the phone automatically dials when dialing the Directed Call Pickup number For example for Broadsoft servers you can enter a value of 98 for the directed call pickup prefix When...

Page 996: ...g splash Play a Ring Splash in Web UI Aastra Web UI Basic Settings Preferences Directed Call Pickup Settings Configuration Files aastra cfg mac cfg Description Enables or disables the playing of a sho...

Page 997: ...use of the ACD Auto Available Timer Format Boolean Default Value 0 disabled Range 0 disabled 1 enabled Example acd auto available 1 Parameter acd auto available timer Auto Available Timer in Web UI A...

Page 998: ...s aastra cfg mac cfg Description Specifies the code to enter before entering the extension for where you want to park an incoming call The applicable value is dependant on the type of server in the ne...

Page 999: ...ifies the code to enter before entering the extension for where you want to pickup a parked call The applicable value is dependant on the type of server in the network Server Pickup Values Asterisk 70...

Page 1000: ...the key is active and can be pressed by the user If this parameter is set to 1 pressing the Redial key is ignored and the dialed number is not saved to the Redial List Format Boolean Default Value 0 f...

Page 1001: ...disabled 1 Parameter map redial key to Map Redial Key To in Web UI Aastra Web UI Basic Settings Preferences Key Mapping Configuration Files aastra cfg mac cfg Description Sets the Redial key as a spe...

Page 1002: ...is entered for this parameter If you leave this parameter blank the Conf key returns to its original functionality Note If you configure the Conf key for speeddialing on the 6757i CT Base Station the...

Page 1003: ...phone totaling 108 softkeys Valid for 6753i 6755i 6757i and 6757i CT phones The M675i expansion module consists of 60 softkeys You can have up to 3 expansion modules on an IP phone totaling 180 softk...

Page 1004: ...218 41 001160 04 Rev 02 Release 2 5 IP Phone Administrator Guide On the 6753i two of the 6 programmable keys are the DELETE and SAVE keys and can be programmed only if Administrator allows Note When...

Page 1005: ...call on hold and then press the speeddial key dnd Indicates softkey is configured for do not disturb on the phone This option is Do Not Disturb in the Aastra Web UI You must also set the DND key mode...

Page 1006: ...use this softkey Account mode is the default blf xfer Indicates the softkey is configured to transfer calls AND configured for BLF on a single key speeddial xfer Indicates the softkey is configured to...

Page 1007: ...rk pickup lcr callforward blf xfer speeddial xfer speeddial conf callers Callers List in Aastra Web UI dir icom services phonelock paging empty Example softkey1 type line softkey2 type speeddial softk...

Page 1008: ...ly speeddial blf acd dcp xml flash sprecode park pickup blf xfer speeddial xfer speeddial conf dir callers icom services paging Notes 1 For 8 and 11 Line LCD phones an icon appears beside the soft key...

Page 1009: ...r from the keypad on the phone blf sprecode park pickup dcp xml blf xfer speeddial xfer speeddial conf paging Notes 1 For speeddial Value is the phone number extension or prefix number to enter for th...

Page 1010: ...224 41 001160 04 Rev 02 Release 2 5 IP Phone Administrator Guide Format String Default Value Not Applicable Range N A Example softkey1 value 9 softkey2 value 411 softkey4value http 10 50 10 140script...

Page 1011: ...ac cfg Description This is the line associated with the softkey you are configuring The number of applicable lines available is dependent on the specific IP phone model The softkeyN line parameter can...

Page 1012: ...tkeyN states parameter is associated with softkey 12 softkey12 type speeddial softkey12 label voicemail softkey12 value 89 softkey12 states outgoing Note The IP phone idle screen condenses the softkey...

Page 1013: ...displayed is in an active call or the call is on hold incoming The phone is ringing outgoing The user is dialing a number or the far end is ringing busy The current line is busy because the line is in...

Page 1014: ...gh the active voice path To dial out you have to first put the active call on hold and then press the speeddial key dnd Indicates programmable key is configured for do not disturb on the phone This op...

Page 1015: ...programmable key is configured to transfer calls AND configured for BLF on a single key speeddial xfer Indicates the programmable key is configured to transfer calls AND configured for speeddialing t...

Page 1016: ...t disturb in the Aastra Web UI blf list BLF List in the Aastra Web UI acd Auto call distribution in the Aastra Web UI dcp Directed Call Pickup in the Aastra Web UI xml flash sprecode park pickup lcr c...

Page 1017: ...blf sprecode dcp xml park pickup blf xfer speeddial xfer speeddial conf paging Notes 1 For speeddial Value is the phone number extension or prefix number to enter for the programmable key 2 For line V...

Page 1018: ...ter prgkeyN line Line in Web UI Aastra Web UI Operation Programmable Keys Configuration Files aastra cfg mac cfg Description This is the line associated with the programmable key you are configuring T...

Page 1019: ...key is configured for do not disturb on the phone This option is Do Not Disturb in the Aastra Web UI blf Indicates softkey is configured for Busy Lamp Field BLF use User can dial out on a BLF configur...

Page 1020: ...this softkey Account mode is the default blf xfer Indicates the softkey is configured to transfer calls AND configured for BLF on a single key speeddial xfer Indicates the softkey is configured to tr...

Page 1021: ...eb UI acd Auto call distribution in the Aastra Web UI dcp Directed Call Pickup in the Aastra Web UI xml flash sprecode callforward park pickup blf xfer speeddial xfer speeddial conf lcr callers Caller...

Page 1022: ...es only speeddial blf acd dcp xml flash sprecode park pickup blf xfer speeddial xfer speeddial conf paging directory callers list icom services Notes 1 For the 6757i and 6757i CT phones an icon appear...

Page 1023: ...t of the number from the keypad on the phone blf sprecode park pickup dcp xml blf xfer speeddial xfer speeddial conf paging Notes 1 For speeddial Value is the phone number extension or prefix number t...

Page 1024: ...001160 04 Rev 02 Release 2 5 IP Phone Administrator Guide Format String Default Value Not Applicable Range N A Example topsoftkey1 value 9 topsoftkey2 value 411 topsoftkey4value http 10 50 10 140scri...

Page 1025: ...g mac cfg Description This is the line associated with the softkey you are configuring The number of applicable lines available is dependent on the specific IP phone model The topsoftkeyN line paramet...

Page 1026: ...t The Private key toggles a number in the Directory List to private The Public key allows a number in the Directory List to be sent to the handsets A 6757i CT accepts a maximum of 50 entries with the...

Page 1027: ...ext label that displays on the IP phone for the feature key Notes 1 For the 6757i CT phones an icon appears beside the feature key label that indicates the status of the line 2 If a feature key is con...

Page 1028: ...b UI blf Indicates softkey is configured for Busy Lamp Field BLF use User can dial out on a BLF configured key list Indicates softkey is configured for BLF list use This option is BLF List in the Aast...

Page 1029: ...xfer Indicates the softkey is configured to transfer calls AND configured for speeddialing to a specific number speeddial conf Indicates the softkey is configured to be used as a speeddial key AND as...

Page 1030: ...b UI acd Auto call distribution in the Aastra Web UI dcp Directed Call Pickup in the Aastra Web UI xml flash sprecode park pickup lcr callforward blf xfer speeddial xfer speeddial conf callers Callers...

Page 1031: ...N label parameter can be set for the following softkey types only speeddial blf acd dcp xml flash sprecode park pickup directory callers list icom services blf xfer speeddial xfer speeddial conf pagin...

Page 1032: ...eeddial blf dcp xml sprecode park pickup directory callers Callers List in Aastra Web UI icom services not available on 6753i blf xfer speeddial xfer speeddial conf paging Notes 1 For the 6757i and 67...

Page 1033: ...Programmable Key Feature Key Expansion Module Key Parameters 41 001160 04 Rev 02 Release 2 5 A 247 Example expmod1 key1 value 9 expmod1 key2 value 411 expmod1 key3 value 123456 example of a speeddial...

Page 1034: ...c cfg Description This is the line associated with the softkey you are configuring on the Expansion Module The number of applicable lines available is dependent on the specific IP phone model The expm...

Page 1035: ...plays ALL of the key types by default in the Aastra Web UI 1 Any key types configured that do not apply to the phone s environment are ignored 2 The SAVE and DELETE keys appear by default as Keys 1 an...

Page 1036: ...y types in the Default Value field above Example softkey selection list blf speeddial line xml none callforward line blf xfer speeddial speeddial xfer dnd speeddial conf blf directory list callers acd...

Page 1037: ...the Aastra Web UI 1 Any key types configured that do not apply to the phone s environment are ignored 2 An Administrator must use the English value when configuring the key types in the configuration...

Page 1038: ...fects the following parameters softkeyN type softkeyN label softkeyN value softkeyN line softkeyN states Format Boolean Default Value 0 disable Range 0 disable 1 enable Example softkey1 locked 1 Param...

Page 1039: ...figuration Affects the following parameters prgkeyN type prgkeyN value prgkeyN line Format Boolean Default Value 0 disable Range 0 disable 1 enable Example prgkey1 locked 1 Parameter featurekeyN locke...

Page 1040: ...ftkey on the 5 Series Expansion Module attached to the IP phone Locking the key prevents a user from changing or configuring the softkey on the expansion module When a key is locked the phone uses the...

Page 1041: ...m the Save key to another function removes the ability to save items on the IP phone Format Boolean Default Value 1 lock Range 0 unlock 1 lock Example prgkey1 locked 0 Parameter prgkey2 locked Configu...

Page 1042: ...eter is set to disabled No it blocks the user from using any of the features on the phone to create or edit a speeddial key Format Boolean Default Value 1 Enabled Range 0 Disabled 1 Enabled Example sp...

Page 1043: ...dule 1 expmod1page1left Expansion Module 1 Page 1 left column expmod1page2left Expansion Module 1 Page 2 left column expmod1page3left Expansion Module 1 Page 3 left column Expansion Module 2 expmod2pa...

Page 1044: ...Module 1 Page 1 right column expmod1page2right Expansion Module 1 Page 2 right column expmod1page3right Expansion Module 1 Page 3 right column Expansion Module 2 expmod2page1right Expansion Module 2...

Page 1045: ...escription Forces the phone to use the Blind Transfer method available in software prior to release 1 4 This method sends the CANCEL message after the REFER message when blind transferring a call Form...

Page 1046: ...force web recovery If this parameter is set to 0 press 1 and keys during boot up when the logo displays to force the web recovery mode Format Boolean Default Value 0 false Range 0 false 1 true Exampl...

Page 1047: ...to 1 you can make separate active calls from the 6757i CT and 9480i CT base unit and from the cordless handset If this feature is disabled set to 0 only one call can be active at a time either from th...

Page 1048: ...this amount of time Note The value of 0 disables the blacklist feature Format Integer Default Value 300 5 minutes Range 0 to 9999999 Example sip blacklist duration 600 Parameter sip whitelist Whiteli...

Page 1049: ...xfer script Configuration Files aastra cfg mac cfg Description Specifies an Xfer script for the phone to use When this parameter is set pressing the Xfer key GETs the specified URI from the server ins...

Page 1050: ...action Format String Default Value empty Range Any valid URI Example icom script http bluevelvet ana aastra com icom php Parameter voicemail script Configuration Files aastra cfg mac cfg Description S...

Page 1051: ...g the Options key or the Services Key on the 6751i displays the local Options Menu on the phone Format String Default Value empty Range Any valid URI Example options script http fargo ana aastra com o...

Page 1052: ...ammable keys extension module keys are not allowed 2 Phone allows XML POSTs to the phone as well as XML GETs to from the phone by pressing the XML keys softkeys programmable keys extension module keys...

Page 1053: ...erver SIP header from being added to the SIP stack The value of 1 allows these headers to be added Format Boolean Default Value 1 true Range 0 false 1 true Example sip user agent 0 Parameter sip gruu...

Page 1054: ...ne sends out the A DNS lookup to find the IP address 2 NAPTR SRV A First the phone sends NAPTR Naming Authority Pointer lookup to get the SRV pointer and service type such as aastra com SIP 2DT _sip t...

Page 1055: ...o the phone Format Boolean Default Value 0 disabled Range 0 disabled 1 enabled Example sip accept out of order requests 1 Parameter sip notify opt headers Configuration Files aastra cfg mac cfg Descri...

Page 1056: ...le sip pai 0 Parameter sip remove route Configuration Files aastra cfg mac cfg Description Enables and disables the addition of the Route header in a SIP packet Enable this parameter for outbound prox...

Page 1057: ...yption key Configuration Files aastra cfg mac cfg Description Specifies the phone specific encryption key that the configuration server uses to encrypt in a MAC specific configuration file Format Stri...

Page 1058: ...mac cfg Description Specifies the IP address for which to save log files for troubleshooting purposes Format IP address Default Value 0 0 0 0 Range Not Applicable Example log server ip 192 168 3 2 Pa...

Page 1059: ...are defined by their format a series of entries posted to a single page in reverse chronological order The IP Phone blogs are separated into modules which allow you to log specific information for ana...

Page 1060: ...the line manager user interface and SIP call control modules Example 2 Functions and Info 16 32 48 log module dis 48 log module net 48 log module snd 48 In the above example functions and general info...

Page 1061: ...r watchdog enable WatchDog in Web UI Configuration Files aastra cfg mac cfg Aastra Web UI Advanced Settings Troubleshooting Description Enables disables the use of the WatchDog task for the IP Phones...

Page 1062: ...Troubleshooting Parameters A 276 41 001160 04 Rev 02 Release 2 5 IP Phone Administrator Guide...

Page 1063: ...e Asterisk IP PBX About this appendix Introduction This appendix describes how to setup a user s phone with an extension to make and receive calls using the Asterisk as the PBX Topics This appendix co...

Page 1064: ...n the extensions conf file to identify this physical phone when issuing Dial commands phone1 The type to use for the 6757i is friend Peer is used when the Asterisk is contacting a proxy user is used f...

Page 1065: ...ning the extension for the 6757i phone This definition completes configuring the 6757i phone at the IP PBX system To verify whether the extension has been successfully registered at the IP PBX system...

Page 1066: ......

Page 1067: ...This appendix provides sample configuration files for the 6757i 6757i CT and 6753i Topics This appendix covers the following topics Topic Page Sample Configuration Files page C 2 6757i Sample Configur...

Page 1068: ...mple Configuration File Date October 20th 2005 Phone Model 6757i Notes The general format used here is similar to configuration files used by several UNIX based programs Any text following a number si...

Page 1069: ...ettings server wide while the mac cfg file configures only the phone with the MAC address for which the file is named for example 00085d0304f4 cfg The settings in the aastra cfg file will be overridde...

Page 1070: ...server and should be set in the mac cfg file if setting this manually subnet mask default gateway dns1 dns2 Time Server Settings time server disabled 1 Time server disabled time server1 Enable time s...

Page 1071: ...r controller you should set the outbound proxy to the session border controller address sip outbound proxy sbc aastra com sip outbound proxy port 0 a value of 0 enables SRV lookups for the address of...

Page 1072: ...130 alternate tftp server use alternate tftp server 1 If your DHCP server assigns a TFTP server address which you do not use you can use the alternate tftp server FTP server settings ftp server 192 1...

Page 1073: ...tches any number inside the brackets can be used with a to represent a range expression grouping either or If the dialled number doesn t match the dial plan then the call is rejected sip digit timeout...

Page 1074: ...protocol 0 use UDP 1 TCP 2 or both 0 for sip messaging sip use basic codecs 1 limit codecs to G711 and G729 sip out of band dtmf 0 turn off support for RFC2833 on by default Global SIP User Settings N...

Page 1075: ...Nortel line sip proxy ip proxy aastra com IP address or FQDN of proxy sip proxy port 5060 port used for SIP messages on the proxy Set to 0 to enable SRV lookups sip registrar ip aastra com IP address...

Page 1076: ...egistration period 60 Softkey Settings Softkeys can be set either server wide or unique to each phone Setting softkeys as line call appearances should be done in the mac cfg file since these are uniqu...

Page 1077: ...hook can be set for the value If softkey type is blf it is the extension you want to monitor SOFTKEY LINE This is line associated with the softkey For line softkeys the value must be between 5 and 9 1...

Page 1078: ...o be a comment unless the number sign is contained within double quotes where it is considered to be a pound For Boolean fields 0 false 1 true Comments This file contains sample configurations for the...

Page 1079: ...he phone with the MAC address for which the file is named for example 00085d0304f4 cfg The settings in the aastra cfg file will be overridden by settings which also appear in the mac cfg file DHCP Set...

Page 1080: ...14 nnn nnnn nnn IP Phone Administrator Guide Network Settings Notes If DHCP is enabled you do not need to set these network settings Although depending on you DHCP server configuration you may still...

Page 1081: ...e server1 Enable time server and enter at time server2 least one time server IP address or time server3 qualified domain name Time Server Disabled 0 false means the time server is not disabled 1 true...

Page 1082: ...ler address sip outbound proxy sbc aastra com sip outbound proxy port 0 a value of 0 enables SRV lookups for the address of the proxy Option 3 If you know the public IP address of your NAT device and...

Page 1083: ...and HTTP TFTP server settings tftp server 192 168 0 130 alternate tftp server use alternate tftp server 1 If your DHCP server assigns a TFTP server address which you do not use you can use the alterna...

Page 1084: ...4 5 6 7 8 9 matches the keypad symbols x matches any digit 0 9 matches 0 or more repetitions of the previous expression matches any number inside the brackets can be used with a to represent a range e...

Page 1085: ...y in the dial string General SIP Settings sip session timer 30 enable support of RFC4028 the default value of 0 disables this functionality sip transport protocol 0 use UDP 1 TCP 2 or both 0 for sip m...

Page 1086: ...ler name sent out when making a call sip vmail 78 the number to reach voicemail on sip auth name jsmith account used to authenticate user sip password 12345 password for authentication account sip mod...

Page 1087: ...ine3 auth name support sip line3 password 54321 sip line3 mode 1 sip line3 vmail 78 configure line 5 a soft key line as an ordinary line of a test server sip line5 screen name Test 1 sip line5 user na...

Page 1088: ...speeddials or as additional call line appearances and have a type label and value associated with it as seen here in the default softkey settings SOFTKEY TYPES line speeddial blf list dnd SOFTKEY LAB...

Page 1089: ...pe line softkey6 label Test 1 softkey6 line 5 blf softkey8 type blf softkey8 label Jane Doe softkey8 value 4559 softkey8 line 1 list softkey11 type list softkey12 type list Cordless Handset Feature Ke...

Page 1090: ...N corresponds to the feature key that is being configured for and ranges from 0 14 Feature key N En label String Feature key N Fr label Fr String Feature key N Sp label Sp String Feature key N contro...

Page 1091: ...y Do not show it in the Feature keys list in the cordless handset and do not let the user modify this key using the phone or the web client Feature key 0 hs event 7 These events are for handset specif...

Page 1092: ...Seize base set s line1 2 Seize base set s line2 3 Seize base set s line3 4 Seize base set s line4 5 Seize base set s line5 6 Seize base set s line6 7 Seize base set s line7 8 Seize base set s line8 9...

Page 1093: ...Feature key 2 Sp label Sp Xfer Feature key 2 control 2 Feature key 2 hs event 9 Feature key 2 base event 11 Feature key 3 En label Icom Feature key 3 Fr label Fr Icom Feature key 3 Sp label Sp Icom F...

Page 1094: ...eature key 7 En label Redial Feature key 7 Fr label Fr Redial Feature key 7 Sp label Sp Redial Feature key 7 hs event 60 Feature key 7 control 4 Feature key 7 base event 13 Feature key 8 En label Dir...

Page 1095: ...ontains sample configurations for the aastra cfg or mac cfg file The settings included here are examples only You should change comment the values to suit your requirements Not all possible paramters...

Page 1096: ...DHCP enabled DHCP 0 false means DHCP is disabled 1 true means DHCP is enabled Notes DHCP is normally set from the Options list on the phone or the web interface If DHCP is disabled the following netw...

Page 1097: ...e server1 Enable time server and enter at time server2 least one time server IP address or time server3 qualified domain name Time Server Disabled 0 false means the time server is not disabled 1 true...

Page 1098: ...Sample Configuration Files C 32 nnn nnnn nnn IP Phone Administrator Guide sip nortel nat timer 60 seconds between keep alive messages...

Page 1099: ...If you know the public IP address of your NAT device and and have opened up a port for the SIP messages then you can statically assign this information sip nat ip 67 123 122 90 sip nat port 5890 Addi...

Page 1100: ...Sample Configuration Files C 34 nnn nnnn nnn IP Phone Administrator Guide...

Page 1101: ...8 0 131 can be IP or FQDN ftp username aastra ftp password 6757iaastra HTTP server settings for http bogus aastra com firmware http server bogus aastra com can be IP or FQDN http path firmware Dial Pl...

Page 1102: ...Sample Configuration Files C 36 nnn nnnn nnn IP Phone Administrator Guide...

Page 1103: ...t match the dial plan then the call is rejected sip digit timeout 3 set the inter digit timeout in seconds Example dial plans sip dial plan x xx this is the default dial string note that is must be q...

Page 1104: ...2833 on by default Global SIP User Settings Notes These settings are used as the default configuration for the hard key lines on the phone That is L1 to L4 on the 6757i and 6757iCT L1 to L3 on the 675...

Page 1105: ...ookups sip registrar ip aastra com IP address or FQDN of registrar sip registrar port 0 as proxy port but for the registrar sip registration period 3600 registration period in seconds Per line SIP Set...

Page 1106: ...ogrammable keys as line call appearances should be done in the mac cfg file since these are unique to each phone Notes There are a maximum of 7 programmable keys that can be configured on the 6753i ph...

Page 1107: ...monitor PRGKEY LINE This is line associated with the prgkey For line prgkeys the value must be between 4 and 9 1 3 are already hardcoded as the L1 L2 and L3 hard key line call appearances Speed Dials...

Page 1108: ......

Page 1109: ...pendix Introduction This appendix provides sample BLF softkey settings for both the Asterisk server and the BroadSoft BroadWorks server Topics This appendix covers the following topics Topic Page Samp...

Page 1110: ...tions to enable Asterisk BLF support on Aastra IP phones 6757i and 6757i CT Configuration Parameters for Asterisk BLF softkey1 type blf softkey1 value 9995551212 softkey1 label John softkey1 line 1 67...

Page 1111: ...ey2 type list softkey2 label softkey2 value softkey2 line 1 list uri sip my6757i blf list as broadsoft com 6753i Configuration Parameters for Broadsoft BroadWorks BLF prgkey5 type list prgkey5 line 1...

Page 1112: ......

Page 1113: ...ample Multiple Proxy Server Configuration About this appendix Introduction This appendix provides a sample multiple proxy server configuration Topics This appendix covers the following topics Topic Pa...

Page 1114: ...ip nortel nat support 0 sip nortel nat timer 0 sip broadsoft talk 0 sip broadsoft hold 0 sip broadsoft conference 0 sip dial plan x line info Fill in all necessary information below carefully Populate...

Page 1115: ...d sip line3 mode 0 sip line3 user name sip line3 display name sip line3 screen name line 4 sip line4 auth name sip line4 password sip line4 mode 0 sip line4 user name sip line4 display name sip line4...

Page 1116: ......

Page 1117: ...original purchase date is to be provided with all telephone sets returned for warranty repairs Exclusions Aastra Telecom does not warrant its telephone sets to be compatible with the equipment of any...

Page 1118: ...rranty Service Aastra Telecom offers ongoing repair and support for this product This service provides repair or replacement of your Aastra Telecom product at Aastra Telecom s option for a fixed charg...

Page 1119: ...administrator options 3 1 4 2 Allow and Allow Event headers 6 50 auto call distribution acd auto available 3 30 acd auto available timer 3 30 subscription period 5 196 Auto Call Distribution ACD key 5...

Page 1120: ...rs List key 1 30 1 35 callers list key 1 8 1 17 1 20 5 150 5 158 CancelAction for XML applciations 5 319 Codecs 4 96 customized preference list of 4 97 conf key 5 151 5 159 conference transfer remaini...

Page 1121: ...ed Call Pickup DCP key 5 148 Directory key 1 30 1 35 directory key 1 9 1 18 1 21 5 151 5 158 directory list download behavior 5 307 downloading procedures 5 311 downloading to server 5 306 limitations...

Page 1122: ...S client method 3 47 HTTPS Server block XML HTTP posts 3 46 HTTPS server redirect 3 46 HTTPS settings 3 46 HTTPS trusted certificates filename 3 49 HTTPS validate certificates 3 48 I Icom key 5 151 ic...

Page 1123: ...ldp packet interval 3 42 LLDP MED and ELIN 5 98 local dial plan dial plan terminator 5 55 secondary dial tone 5 56 lockIn for xml applications 5 319 locking keys on the IP phone 5 49 locking keys proc...

Page 1124: ...UI 3 3 options key 1 9 1 17 1 20 Options key redirection 5 357 options menu simplified A 7 out of sequence errors ignoring 6 49 P paging configuring group RTP settings 5 110 group RTP setting descript...

Page 1125: ...line A 170 preferred line timeout A 170 priority alert settings A 176 programmable keys 6753i 6755i A 227 rport A 33 RTCP summary reports A 47 RTP Codec DTMF global settings A 133 show call destinati...

Page 1126: ...ty 3 28 programmable keys 5 142 about 1 18 1 21 configuring 5 153 public key 5 160 Q QoS 4 54 R Reason Header field in SIP message 6 50 redial key 1 8 1 17 1 20 enabling disabling 5 114 mapping as spe...

Page 1127: ...d timer 2 3 62 transaction timer 3 62 transport protocol 3 63 whitelist proxy 3 66 XML SIP Notify 3 66 SIP settings basic 3 55 auth name 3 56 BLA number 3 56 caller ID 3 55 display name 3 55 line mode...

Page 1128: ...50 transfer key 1 8 1 18 1 21 Transfer softkey 1 31 1 35 troubleshooting 9 3 error messages 9 15 log settings 9 3 log settings for A 271 module debug level settings 9 4 solutions to common problems 9...

Page 1129: ...ized services 5 316 disconnected action URI 5 341 enabling disabling SIP Notify 5 346 key redirection 5 356 off hook interaction with XML applications 5 359 Options key redirection Services key on 675...

Page 1130: ......

Page 1131: ...S BE LIABLE FOR ANY CLAIM DAMAGES OR OTHER LIABILITY WHETHER IN AN ACTION OF CONTRACT TORT OR OTHERWISE ARISING FROM OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTW...

Page 1132: ...reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution 3 All advertising materials mention...

Page 1133: ...al SSLeay License Copyright C 1995 1998 Eric Young eay cryptsoft com All rights reserved This package is an SSL implementation written by Eric Young eay cryptsoft com The implementation was written so...

Page 1134: ...dgement This product includes software written by Tim Hudson tjh cryptsoft com THIS SOFTWARE IS PROVIDED BY ERIC YOUNG AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPL...

Page 1135: ...ED OF THE POSSIBILITY OF SUCH DAMAGE Wind River Systems VxWorks software The VxWorks Run Time software module is Copyright c WindRiver Systems Inc all rights reserved It is licensed for use not sold A...

Page 1136: ...s not obligated to support or update the Software Except as otherwise expressly provided Intel grants no express or implied right under Intel patents copyrights trademarks or other intellectual proper...

Page 1137: ...t export the Software in violation of applicable export laws and regulations Intel is not obligated under any other agreements unless they are in writing and signed by an authorized representative of...

Page 1138: ......

Page 1139: ......

Page 1140: ...ries 2009 Aastra Telecom Inc If you ve read this owner s manual and consulted the Troubleshooting section and still have problems please visit our website at www aastratelecom com or call 1 800 574 16...

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