Aastra 9143i Series, Administrator'S Manual

Page: 597 / 1140

Operational Features
41-001160-04 Rev 02, Release 2.5 5-291
Configuring Operational Features
SIP Phone Diversion Display
When an outgoing call from the phone is being diverted to another destination
(i.e., via call forward), the phone displays the Caller ID (phone number and/or
caller name) of the new destination and the reason for the call diversion. Similarly,
at the new destination, the Caller ID of the original call destination now displays.
See examples of the phones’ LCD below.
The diversion LCD screens scroll every 3 seconds.
Call Diversion Example
1 Tim calls Mark at x400.
2 Mark’s phone is busy.
3 Mark’s phone diverts the incoming call to another destination (Roger @ x 464).
4 Tim’s phone displays name and extension of where the call is being diverted to and
reason for diverting the call. The screen scrolls between Screen 1 and Screen 2.
5 Roger’s phone accepts the call and displays the name and number of the phone the
incoming call (Tim) and the name (or number) of the original destination (Mark). The
screens scroll between Screen 1 and Screen 2..
Roger
464
1
2
- Xfer
More -
L1
- Cancel
- Conf
Diverting:
User-Busy
462
Roger
464
L1 462
Diverting:
User-Busy
- Xfer
More -
- Cancel
- Conf
Tim’s Phone @ x462
Roger’s Phone @ x464
Tim
462
1
2
More -
L1
- Answer
- Ignore
Via:
Mark
464
Tim
462
L1 464
Via:
Mark
More -
- Answer
- Ignore
diverted to
3-Line LCD Phones
8 and 11-Line LCD Phones
3-Line LCD Phones
8 and 11-Line LCD Phones
Tim @ 463 calls Mark’s phone which is busy
Roger @ 464 receives the incoming call from Tim
divertted from Mark
and diverts to Roger.