Operational Features
5-146
41-001160-04 Rev 02, Release 2.5
IP Phone Administrator Guide
State-Based Softkeys (8 and 11-Line LCD phones only)
Users and administrators can configure a specific state to display when a softkey
is being used. Available states you can configure for each softkey include:
•
idle
- The phone is not being used.
•
connected
- The current line is in an active call (or the call is on hold)
•
incoming
- The phone is ringing.
•
outgoing
- The user is dialing a number, or the far-end is ringing.
•
busy
- The current line is busy because the line is in use or the line is set as
“Do Not Disturb”.
The following table identifies the applicable default states for each type of
softkey you can configure on the IP phone.
Softkey Type
Default States
None
All states disabled.
Line
idle, connected, incoming, outgoing, busy
Speeddial
idle, connected, incoming, outgoing, busy
DND
idle, connected, incoming, outgoing, busy
BLF
idle, connected, incoming, outgoing, busy
BLF List
idle, connected, incoming, outgoing, busy
Auto Call
Distribution
(ACD)
idle
Directed Call
Pickup (DCP)
Group Call
Pickup (GCP)
idle, connected, incoming, outgoing, busy
XML
idle, connected, incoming, outgoing, busy
Flash
All states disabled.
Sprecode
connected
Park
connected
Pickup
idle, outgoing
Last Call Return
idle, connected, incoming, outgoing, busy
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