12
a
SETTINGS PAGE
Navigate to the Settings page by clicking
the Settings button on the Home page� On
the
Settings
page the user can:
- Disable or Enable the audible alarm
by selecting the desired radio button�
The factory setting is alarm enabled�
If the audible alarm is disabled, the
3M™ Attest™ Mini Auto-reader 490M
display will continue to flash to alert the
user to positive (+) BI results and any
caution/error codes�
- Synchronize the 3M™ Attest™ Mini
Auto-reader 490M time with that of
the PC to which it is connected by
clicking the
Synchronize Time
button�
To automatically synchronize the time
each time the unit is connected to a PC, check the
Auto‑Sync Time
box�
- Check information (e�g�, Serial Number, Heater Block Temperature) about the
3M™ Attest™ Mini Auto-reader 490M�
- Create a file that can be sent to 3M for troubleshooting by clicking the
Service Pack
button� The default storage location for the �spz file is in
C: > 3M AttestConnect
�
UPGRADING 3M™ ATTEST™
CONNECT SOFTWARE
3M may occasionally provide software updates for the 3M™ Attest™ Connect
Auto-reader application� To check for updates, open your PC’s System Tray, right
click on the 3M™ Attest™ Connect icon
, and click on
About
� Click on the
Check for Updates
button to determine whether updates are available� Follow
the prompts to download and install the software update� A 3M™ Attest™ Mini
Auto-reader 490M does not need to be connected to the PC to download or install
3M™ Attest™ Connect updated software�
TROUBLESHOOTING ‑ 3M™ ATTEST™ CONNECT
Issue
Cause
Solution
BI image on Home page does not
match cap and/or process indicator
color of incubating BI
User has not specified BI Type and/or user has
not designated whether BI is a control BI�
Navigate to BI Details page and specify BI Type from the dropdown list; check
the control box for control BIs�
Home page is not displayed on PC
screen
PC doesn’t detect connected 3M™ Attest™
Auto-reader 490M
Unplug and then reconnect USB cable to PC�
Home page not displayed on PC
screen
3M™ Attest™ Connect has been minimized�
Click on the
icon in the PC task bar�
Home page is not displayed on PC
screen
3M™ Attest™ Connect has been closed�
Open PC System Tray, right click on the 3M™ Attest™ Connect icon
, click
on applicable 3M™ Attest™ Auto-reader 490M serial number�
Home page is not displayed on PC
screen and
icon doesn’t appear in
PC System Tray
Application may have crashed�
On PC, go to
Search Windows
, type 3M, and click on
3M™ Attest™ Connect
Or
Go to Windows Start menu, 3M folder, click on 3M™ Attest™ Connect�
On History page, BI Start Times read
the year 2000
3M™ Attest™ Mini Auto-reader 490M real
time clock’s back-up battery is not operating
correctly�
Contact Customer Support� The real time clock captures BI incubation start
time but does not control incubation duration� The accuracy of BI results is not
affected by failure of the real time clock’s back-up battery�
Pop-up appears when user clicks
Install Update
button on 3M™ Attest™
Connect
Home
page�
3M™ Attest™ Connect software must be
current before 3M™ Attest™ Auto-reader
490M firmware can be upgraded�
Follow instructions to update 3M™ Attest™ Connect software� Then click
Install Update button on 3M™ Attest™ Connect
Home
page and proceed with
firmware update�
CUSTOMER SUPPORT
In the USA, call the 3M Health Care Help Line at 1-800-228-3957�
Outside of the USA, contact your local 3M Subsidiary�
