©2019, Zortrax S.A. All rights reserved. All trade names, logos and trademarks mentioned in the following
document are registered trademarks of Zortrax and are subject to legal protection
55
Support and Troubleshooting
In order to ensure safety of every Zortrax Apoller device’s user, the Manufacturer provi-
des various support while identifying and solving technical problems independently.
In case of difficulties with operating the device, at first you should seek guidance in this
User Guide, check the manuals available at:
http://support.zortrax.com/
, or consult our
technical specialists through the Support Form available at:
http://support.zortrax.
com/support-form/
.
The most common problems are listed below along with the list of possible solutions.
Lack of tightness of the vacuum system or too fast pressure drop
- Make sure the gasket of the chamber door is not dirty. If it is, clean the gasket following
the suggestions included in this User Guide (
page 53
),
The device does not supply the solvent or the solvent does not flow through the drain
tube
- Make sure the solvent tank and the tip of the drain tube are not dirty. If they are, clean
the solvent tank and the tip of the drain tube following the suggestions included in this
User Guide (
pages 52 - 53
),
Smoothed print is sticking to the platform
- Make sure the platform is not too cold when launching the smoothing process. Restart
the process.
Smoothed print cracks after a few days or weeks
- The problem arises from inadequate settings when preparing a model for 3D printing.
Содержание Apoller
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